How to restore Desktop and Laptop Option (DLO) backed up files to alternate computer by non-admin user

Article:TECH49256  |  Created: 2006-01-05  |  Updated: 2007-01-05  |  Article URL
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Technical Solution




How to restore Desktop and Laptop Option (DLO) backed up files to alternate computer by non-admin user


It is recommended that permissions on the Network User Data Folders (NUDF) be managed using the Permissions dialog that can be invoked from the DLO console. Assigning permissions to NUDFs manually is an error prone and time consuming process.

Permissions to NUDFs can be managed in one of the following ways:

1. Use the "Permissions" dialog to enable automated permissions management in DLO. This way is most recommended.
2. Grant the domain user administrative rights to the systems hosting the NUDFs

Symantec does not recommend manual assignment of permissions on the NUDFs to role-based administrators in DLO. Restore of data using the option "restore to alternate computer" may not function as expected if permissions are assigned manually.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see

Supplemental Materials

DescriptionDLO CON DOC: 0 files restored to alternate computer by non-admin user when NUDF permissions are given manually

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