Backup Exec 11d for Windows Servers installation will fail if short file names are not enabled on the target server.
| Article:TECH49335 | | | Created: 2006-01-12 | | | Updated: 2010-01-18 | | | Article URL http://www.symantec.com/docs/TECH49335 |
Problem
Backup Exec 11d for Windows Servers installation will fail if short file names are not enabled on the target server.
Solution
Backup Exec 11d for Windows Servers installation will fail
if short file names are not enabled on the target server. If VxValidator is run,
it will display a warning
Short file names are not enabled. This may cause the Backup Exec installation to fail.
To search for more information on this topic, click here.
Workaround:
Enable short file names on the target server by modifying the Windows Registry.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
1. Run REGEDT32.EXE
2. Browse to HKLM\System\CurrentControlSet\Control\FileSystem
3. In the right window, double-click NtfsDisable8dot3NameCreation
4. In the DWORD Editor dialog box change the Value Data to 0 (zero)
5. Click OK
6. Exit Regedt32
Solution:
This issue has been resolved in Backup Exec 11d (rev. 7170) and above.
Short file names are not enabled. This may cause the Backup Exec installation to fail.
To search for more information on this topic, click here.
Workaround:
Enable short file names on the target server by modifying the Windows Registry.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
1. Run REGEDT32.EXE
2. Browse to HKLM\System\CurrentControlSet\Control\FileSystem
3. In the right window, double-click NtfsDisable8dot3NameCreation
4. In the DWORD Editor dialog box change the Value Data to 0 (zero)
5. Click OK
6. Exit Regedt32
Solution:
This issue has been resolved in Backup Exec 11d (rev. 7170) and above.
|
|
| Source | ETrack |
| Value | 772767 |
| Description | NtfsDisable8dot3NameCreation=1 causes install to fail. |
| Source | UMI |
| Value | V-225-257 |
| Description | Short File Names Disabled |
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Legacy ID
285472
Article URL http://www.symantec.com/docs/TECH49335
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