Event ID 15 is reported during a cleaning job

Article:TECH49509  |  Created: 2006-01-02  |  Updated: 2012-02-13  |  Article URL http://www.symantec.com/docs/TECH49509
Article Type
Technical Solution


Issue



Event ID 15 is reported during a cleaning job


Error



Event ID 15: The device, \Device\Scsi\adpu160m1, is not ready for access yet.


Solution



With LTO Ultrium Gen 2 or 3, host bus adapter driver (for example adpu160m, symmpi) reports event ID 15 during a cleaning job.
The tape drive becomes a busy state for a long term while a cleaning media is installed on the drive. This is the reason for the event ID 15.
If the event ID 15 is ONLY reported during a cleaning job, this is normal behavior. You can ignore the event message.

Note: Event ID 9 may be reported if you are not using the latest firmware of the drive.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

Supplemental Materials

SourceEvent ID
Value15
Description

The device is not ready for access yet.


SourceETrack
Value790191
Description

SCSIOP_RESERVE_UNIT was issued even though the cleaning job was being executed



Legacy ID



285732


Article URL http://www.symantec.com/docs/TECH49509


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