How to install the Backup Exec 11d Remote Agent and Advanced Open File Option on an Itanium-based or x64-based Operating System

Article:TECH49558  |  Created: 2007-01-07  |  Updated: 2007-01-07  |  Article URL http://www.symantec.com/docs/TECH49558
Article Type
Technical Solution

Product(s)

Environment

Issue



How to install the Backup Exec 11d Remote Agent and Advanced Open File Option on an Itanium-based or x64-based Operating System

Solution



Steps to install BE 11d Remote Agent and AOFO on an Itanium-based or x64-based Operating system

1. Map a drive letter to the Backup Exec 11d media server using one of the following paths:

 
Operating SystemPath
x64-bit\Program Files\Symantec\BackupExec\Agents\RAWSX64
Itanium-based \Program Files\Symantec\BackupExec\Agents\RAWSIA64


Scripts do not support UNC paths.

2. To install the Remote Agent, double-click setupaa64.
   To install the Advanced Open File Option, double-click setupaofo64.

The command script installs the option automatically on the remote server in one of
the following directories:

 
Operating SystemPath
x64-bit\Program Files\Symantec\BackupExec\Agents\RAWSX64
Itanium-based \Program Files\Symantec\BackupExec\Agents\RAWSIA64



3. If the Advanced Open File Option is installed a reboot of the remote computer is mandatory

Backup Exec creates an installation log in C:\Documents and Settings\All
Users\Application Data\Symantec\Backup Exec\Logs\bkupinst.htm.

Steps to uninstall BE 11d Remote Agent and AOFO on an Itanium-based or x64-based Operating system

The command script file, Uninstallaaofo64, is available to uninstall both the Remote Agent and the AOFO.
The uninstall command script removes both options together. These options cannot be removed separately using the command script.

1. Map a drive letter to the Backup Exec media server using one of the following paths:

 
Operating SystemPath
x64-bit\Program Files\Symantec\BackupExec\Agents\RAWSX64
Itanium-based \Program Files\Symantec\BackupExec\Agents\RAWSIA64


2. Double-click Uninstallaaofo64.
Both the Remote Agent and the Advanced Open File Option are removed from the computer.

3. Restart the remote computer.




Legacy ID



285818


Article URL http://www.symantec.com/docs/TECH49558


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