Maintenance Pack NB_CLT_60_4_M.tar provides fixes for the Veritas NetBackup (tm) Enterprise Server / Server 6.0 on UNIX clients. NetBackup UNIX Add-on products and Database Agents have separate Maintenance Packs.
| Article:TECH49658 | | | Created: 2006-01-16 | | | Updated: 2006-01-21 | | | Article URL http://www.symantec.com/docs/TECH49658 |
Problem
Maintenance Pack NB_CLT_60_4_M.tar provides fixes for the Veritas NetBackup (tm) Enterprise Server / Server 6.0 on UNIX clients. NetBackup UNIX Add-on products and Database Agents have separate Maintenance Packs.
Solution
CLT 6.0GA Pack NB_CLT_60_4_M
README November
15, 2006
Corequirement: NB_60_4_M NB_BBS_60_4_M
================================================================================
This Maintenance Pack provides fixes for the Veritas NetBackup (tm) UNIX
clients. NetBackup UNIX Add-on products, Database Agents and the Java user
interface have separate Maintenance Packs.
This Maintenance Pack may require as much as 400MB in free space in the /usr
partition to install. This Maintenance Pack contains a full replacement of all
client binaries for all platforms. If applying this Maintenance pack locally,
up to 50MB of free space is required in /usr partition, depending on platform.
If applying this pack to a server that has had other client platform types
loaded (for example, push install of client binaries) more space is required,
up to 400MB. For more information, please refer to the following TechNote:
http://entsupport.symantec.com/docs/280824
================================================================================
=================
PACK DEPENDENCIES
=================
-- On a server, NB_CLT_60_4_M (this Maintenance Pack) can be installed on a
client using a remote installation procedure or a local installation
procedure.
-- Only on a NetBackup server, NB_60_4_M_<6 digit number>.<server>.tar
must be installed after this Maintenance Pack is installed.
-- Only if Bare Metal Restore Boot Server is installed,
NB_BBS_60_4_M_<6 digit number>.<platform>.tar must be installed after this
Maintenance Pack is installed.
-- Installation of this Maintenance Pack requires version 1.33.4.13.12.13
of Vrts_pack.install script.
-- Deliverables for the agents or options such as DB2, Oracle, Veritas
Storage Migrator (tm) (VSM) do not always change between patches and could
result in a patch not being delivered. When upgrading or patching client
software, any agent software must be upgraded or patched to the latest or
matching level at the same time as the client software.
-- Added support for multiple ACSLS servers to Windows. This requires
all Windows ACS customers upgrade to SUN/STK Libattach version 1.4.1.
I. PRIMARY MAINTENANCE PACK UPDATES
II. DOWNLOAD INSTRUCTIONS
III. KNOWN ISSUES
IV. INSTALLATION INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. DESCRIPTION OF PROBLEMS FIXED
Current Pack
NB_CLT_60_4_M
Pack History
NB_CLT_60_3_M
NB_CLT_60_2_M
NB_CLT_60_1_M
--------------------------------------------------------------------------------
The following information describes the upgrade and downgrade rules or scenarios
that apply to this maintenance pack.
- Upgrade scenarios:
The NetBackup 6.0 MP4 maintenance pack install:
- Can be applied on top of NetBackup 6.0 GA or any 6.0 MPx (prior to MP4).
- Cannot be applied directly to a NetBackup 5.x system. You must install
NetBackup 6.0 GA first.
- Cannot be applied directly to a NetBackup 6.0 MP4 Beta system. (The
Beta version of NetBackup must be uninstalled first.)
- Downgrade scenarios:
If the NetBackup 6.0 MP4 maintenance pack is uninstalled, you will roll
back to the version you had previously installed prior to installing
this maintenance pack, (such as 6.0 GA or 6.0 MPx).
====================================
I. PRIMARY MAINTENANCE PACK UPDATES
====================================
This section identifies the primary changes, maintenance updates, and
enhancements that are contained in this Maintenance Pack.
- NetApp P3 enhancements were made that enable "file system export" for a
Nearstore storage unit on an ONTAP 7.2 Nearstore. For more information
about this enhancement, refer to TechNote 282929 on the Symantec Support
Web site.
- Improved ACS/TLH support
Improvements have been made that ensure robotics update properly.
- Support for X64 Encryption and FlashBackup have been added in this release.
- VxUL Log Recycling has been added to this release.
Log Recycling enables NetBackup users to control the amount of disk
space that is used for logs. Prior to this enhancement, the disk could
fill with log files. For more information about Log Recycling, refer
to TechNote 279590 on the Symantec Support Web site.
- NAT functionality has been enhanced to improve NetBackup communication between
components that are separated by a firewall.
- NetBackup now provides Instant Recovery with VM FlashBackup on Solaris SAP
The SAP Agent now supports Instant Recovery backups and Restores
on Solaris platforms through the advanced off-host method, Flashsnap.
For more detailed information about this feature, refer to TechNote 282337
on the Symantec Support Web site.
- Various BMR enhancements and changes, such as:
- Bare Metal Restore Support for Solaris 10 clients, including support for
Bare Metal Restore Media Boot using DVD
- Bare Metal Restore Support for Veritas Volume Manager 4.1 in Solaris
- A new wizard in the Windows Boot Server Assistant that enables users
to create ISO CD/DVD images for the Fast Windows Restore Boot CD.
- This pack also contains added proliferation support, such as:
- Support for Hitachi AMS500 w/ ShadowImage
- Sun cluster version 3.1 updates
- DB2 on Linux AMD64/EM64T
- Linux, Red Hat 4, and SuSE 9 client types on Power PC from IBM
NOTE: Symantec recommends that you refer to the NetBackup 6.0 Operating System
Compatibility Matrix for the latest information regarding supported
features: http://entsupport.symantec.com/menu_ddProduct_NBUESVR_view_CL.htm
=========================
II. DOWNLOAD INSTRUCTIONS
=========================
1) Download the NB_CLT_60_4_M_<6 digit number>.tar into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
NOTE: NB_CLT_60_4_M_<6 digit number>.tar contains all client binaries.
NOTE: Only if Bare Metal Boot Server is installed, download
and extract NB_BBS_60_4_M_<6 digit number>.<platform>.tar
into the /tmp directory.
2) Extract the NB_CLT_60_4_M_<6 digit number>.tar file
tar xvf NB_CLT_60_4_M_<6 digit number>.tar
This will create the files:
VrtsNB_CLT_60_4_M.README
VrtsNB_CLT_60_4_M.tar.Z
VrtsNB_CLT_60_4_M.preinstall
VrtsNB_CLT_60_4_M.postinstall
VrtsNB_CLT_60_4_M.postuninstall
Vrts_pack.install
==================
III. KNOWN ISSUES
==================
This section contains information about known issues that relate to this release.
- A failed NetBackup 6.0 MP4 install or uninstall may not rollback properly
During an install or uninstall process, if a failure occurs, it is normal
procedure for the installer to stop and begin a rollback operation. The
purpose of the rollback is to return NetBackup to your previously installed
version.
If a failure occurs during an install or uninstall of this maintenance pack,
the rollback may not complete properly. The following list describes how you
can determine if the rollback failed to complete properly:
- Open your Windows Explorer and verify that the "Product Versions" of the
files are not named with the current Maintenance Pack name. For
example, none of the files should have a product version name of 6.0MP4.
- After the rollback completes, try starting the EMM service. If it does
not run, then the rollback failed.
If you encounter any of these symptoms and need more information about this
issue and how to resolve it, refer to TechNote 285743 on the Symantec Support
Web site. You can also contact your Symantec Support representative for
assistance on regaining functionality within your system configuration.
- If you are upgrading from a NetBackup 6.0MP4 Beta to 6.0MP4 GA the services
may not come up after uninstalling the 6.0 MP4 Beta. However installing the
upgrade results in the services coming up. To resolve this issue, you should
disregard the status of services between an uninstall of the 6.0 MP4 Beta and
proceed with the installation of the NetBackup 6.0 MP4 GA version.
- Push installations of a maintenance pack client are not supported in a
clustered environment. Users must install the maintenance pack on each
cluster node locally.
- For Volume Snapshot Provider (VSP) users, a reboot will be required before
the latest VSP fixes will take effect.
- On all platforms, if the server pack install fails for any reason after the
Client pack has completed, be sure not to restart daemons before
retrying the pack installation.
- Reminder: Synthetics is not supported on Tru64 platforms.
- The NetBackup Commands document contains some incorrect information on the
bplist command. The following paragraph accurately explains this command.
The bplist command shows a list of previously archived or backed up files
according to the options that you specify. You can choose the file or
directory and the time period that you want the listing to cover.
Directories can be recursively displayed to a specified depth.
The bplist command shows only the files that you have read access to. It
lists the files only if a user backup is performed by the user owning the
files (that is, an administrator account). A non-administrator or backup
operator cannot bplist the files. You also must own or have read access to
all directories in the file paths. You can list files that were backed up
or archived by another client only if you are validated to do so by the
NetBackup administrator.
If you create the following directory /usr/openv/netbackup/logs/bplist/
with public-write access, bplist creates an debug log file in this
directory that you can use for troubleshooting. The output of bplist goes
to standard output.
Issues that are associated with an ETrack number:
-------------------------------------------------
ET834650 Processes Core on Shutdown
When shutting down NetBackup using either the "netbackup stop" or
"bp.kill_all scripts on Linux, nbsl, nbpem, or both may produce a core
file related to exiting the process.
ET846099 Pem memory leak issue
There is a small memory leak in nbpem that can become significant under
the following circumstances:
- A large number of jobs (thousands) running each day
- The jobs are run as immediate backups rather than scheduled by nbpem
- Policies for the jobs contain a very large number of clients
(hundreds). To avoid this issue, you should periodically restart nbpem.
ET841089 When attempting an NDMP backup of files or data paths that contain
non-ASCII characters with NetBackup 6.0 GA, 6.0 MP1 or 6.0 MP2, the
backup could incorrectly exit with a NetBackup Status Code 0, but be
unable restore the files/directories which contain the non-ASCII
characters. For more information about this issue, refer to the
Symantec Support Web site.
ET849199 The backup of DHCP Windows clients fails when multiple data streams are
enabled and a backlevel media server is used. This issue occurs under
the following circumstances:
- The client operating system is Windows and a DHCP address is used.
- Multiple data streams are enabled.
- The media server is at a back-level (pre-6.0) version.
To avoid this issue, upgrade the media server to NetBackup 6.0, or
change the client addressing scheme to static.
ET852905 A problem may occur if a user runs the device configuration wizard
on a back-level (5,x) media server that has no devices configured and
no entries in the global device database. If a library is discovered
on this host, and the user commits the changes using the wizard, nbemm
may core dump.
To avoid this issue, the user should add a "dummy" drive to that media
server and they try running the device configuration wizard again. To
create the dummy drive, use the following command.
tpconfig -add -drive -asciiname "dummy" -type dlt -noverify
ET847324 A problem exists that causes bpbrmds to exit unexpectedly and not
relocate any images. The problem also causes bpdm to exit unexpectedly
while processing a disk full condition on a disk staging storage unit.
The workaround for this problem requires the user to delete selected
files from the disk staging storage unit. Normally, disk staging
storage units have a metafile with a base name "backupid_CX_F1.ds"
where "X" is the copy number. This means there will be pairs of files
like the following:
beany_1162485014_C1_F1.ds
beany_1162485014_C1_F1.ds.info
beany_1162485014_C1_F1.ds.1162485014.img
beany_1162485014_C1_F1.ds.1162485014.info
There should be only one pair for each backup ID. However, in the
error condition, there will be more than one pair - one in each format.
It is important that only one of these file pairs exist, not both.
The workaround is to remove the pair of the second format if, and only
if, it exists in conjunction with a pair of the first format for all
backup IDs that have both pairs.
On UNIX, the user can search for these pairs by running the following
command with the current working directory in the disk staging storage
unit:
$ ls -1 *_F1.ds* | sort
The sorted listing makes it easy to search for the files by visually
examining the list. The size of each file to be deleted will be less
than 1 KB.
ET847115 The hot catalog backup is failing because of a problem with a string
that NetBackup passes to the Sybase database. The database interprets
this string and changes the occurrences of "\n" to a carriage return.
It then uses this string to create a file, which fails, causing the
entire backup to fail.
This problem will effect Windows users in the following situation:
- A NetBackup 6.0 version
- NetBackup is installed in something other than the default path.
- The installed directory string contains the string "\n" somewhere
within it. For example: "c:\my directory\nbu\VERITAS...."
- User notices that hot catalog backups are failing.
To avoid this issue, perform the following steps.
1. Stop NetBackup by stopping the NetBackup services.
2. Start the Windows registry editor (regedt32.exe)
3. Navigate to the following node
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Paths
4. Change the existing "SM_DIR" key.
This key will be a string (REG_SZ) that contains the NetBackup
installation path. Normally it is, C:\Program Files\VERITAS.
This string will be groups of directory names separated by a path
separator. The path separator is identified by the string "${_ps}",
which will have "\" substituted for it when it is used. There is
also an implied separator at the start of the string.
The problem arises if any one of these directory groups begins with
a lowercase letter "n". Some examples would be:
myDir${_ps}nbu
nbu
${_ps}program files${_ps}nbu${_ps}Veritas
5. Convert the lowercase letter "n" to an uppercase letter "N".
This is safe to do as the Windows operating system is case
insensitive but case preserving.
6. Close the registry editor.
7. Restart the NetBackup services.
=============================
IV. INSTALLATION INSTRUCTIONS
=============================
** The content of this online Readme supersedes the information in the Readme
contained in the download. **
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.
Before installing this maintenance pack, please review the following items:
- Symantec recommends that you perform catalog backups before and after you
apply this maintenance pack.
- If you are planning to install this Maintenance Pack as a part of an
upgrade from a 5.x release then it is important that you understand that the
existing NetBackup databases must be in a consistent state prior to beginning
the upgrade. Information and tools to assist you in determining the current
state of your database, as well as instructions to help you address any
inconsistencies that you might discover can be viewed on the NetBackup Upgrade
Portal, a part of the Symantec NetBackup Support Web site.
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
- If you are upgrading from 5.x to 6.0, you must install this Maintenance Pack
before you run nbpushdata. Failure to install this Maintenance Pack first
will result in a failed upgrade.
For Maintenance Pack installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Before you install this Maintenance Pack, make sure that NetBackup is at
release level 6.0 and configured to run in a cluster.
2) Freeze the NetBackup group. (By freezing the group, you will prevent a
'failover' from occurring during a patch installation).
3) Install this Maintenance Pack on the inactive node(s) of the cluster
(perform steps 1 through 3 below).
IMPORTANT: If you are using HP Service Guard and upgrading from a
pre-NetBackup 6.0 MP4 version, you must complete the installation of
this pack to the inactive node(s), and then copy the following file from
an inactive node to the active node before beginning the pack install on
the active node:
/usr/openv/netbackup/bin/cluster/util/monitor
4) Install this Maintenance Pack on the active node of the cluster (perform
steps 1 through 3 below).
5) If the cluster is in a faulted state, clear the fault.
6) Unfreeze the NetBackup group.
--------------------------------------------------------------------------------
There are two ways to install the client maintenance pack software.
1. Remote Installation: Loads the software on a master server with
the intent of pushing client software out to affected clients.
2. Local Installation: Loads and installs the software only to this
local machine.
Remote client install:
As root on the NetBackup Master/Media Server:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_60_4_M and NB_CLT_60_4_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Selecting the client Maintenance Pack on a Master/Media server will
automatically install the server maintenance pack if the server (NB) .Z file
and README exist in the installation directory. The client install will fail
if the (NB) .Z file and README are not present and the server pack has not
been previously installed. The server maintenance pack will NOT be installed
automatically during a reinstall of the client maintenance pack.
NOTE: The installation of the client pack on a server copies the appropriate
client binaries into place on the server. Additionally, any other client
binaries on the server will be updated so that they can then be pushed out
using update_clients. Therefore, Symantec recommends that you also apply
the NB JAV Maintenance Pack before running update_clients.
NOTE: It is important that Server and Client binaries are kept at the same
pack level on all NetBackup Servers. This is enforced by the Pack install
process.
3) On a server ONLY: The Vrts_pack.install script will prompt you to restart
daemons. Otherwise, after the pack installation has completed, run:
/usr/openv/netbackup/bin/goodies/netbackup start
4) The pack install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
5) On a server ONLY, update the remote NetBackup clients with the
update_clients script.
/usr/openv/netbackup/bin/update_clients <hardware> <os>
where <hardware> <os> is one of the following:
ALPHA/OSF1_V5
HP-UX-IA64/HP-UX11.23
HP9000-700/HP-UX11.00
HP9000-700/HP-UX11.11
HP9000-700/HP-UX11.23
HP9000-800/HP-UX11.00
HP9000-800/HP-UX11.11
HP9000-800/HP-UX11.23
INTEL/FreeBSD5.3
Linux-IA64/RedHat2.4
Linux-IA64/SuSE2.4
Linux/IBMzSeriesLinux2.4.21
Linux/RedHat2.4
MACINTOSH/MacOSX10.3
RS6000/AIX5
SGI/IRIX65
Solaris/Solaris8
Solaris/Solaris9
Solaris/Solaris10
Solaris/Solaris_x86_8
Solaris/Solaris_x86_9
Solaris/Solaris_x86_10
Note: The /usr/openv/netbackup/bin/update_clients command without
any parameters will update all the UNIX clients.
Note: When updating an RS6000 client, there may be circumstances
where update_clients will fail with an error similar to
this:
Couldn't open /usr/openv/lib/libVmangle.so on client
Client open errno = 26
If this happens, execute /usr/sbin/slibclean on the client
to be updated and re-run update_clients.
If the client (CLT) .Z file and README exist in the installation
directory during the installation of the server maintenance pack,
the Vrts_pack.install script will install the client
maintenance pack automatically. The client maintenance pack will NOT
be installed automatically during a reinstall of the server
maintenance pack.
Local client install:
The install script will determine if a local client install is appropriate
and choose the appropriate client type to install.
As root on the NetBackup client:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_CLT_60_4_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this maintenance pack.
=========================
V. UNINSTALL INSTRUCTIONS
=========================
Note: This will ONLY uninstall the maintenance pack from your machine
if the client maintenance pack software was installed directly on the
machine. This uninstall procedure will NOT work on clients that were
installed by pushing the software from a server.
As root on the NetBackup Master/Media Server in which the maintenance pack was
installed:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for
example, backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the
database services are stopped.
2) Change directory to the patch save directory.
Substitute the pack name for ${PACK} in the following command:
cd /usr/openv/pack/${PACK}/save
3) Run the un-install script:
./Vrts_pack.uninstall
4) Verify that the pack uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If update_clients was run after the pack was originally INSTALLED,
run it again after that pack is successfully UNINSTALLED.
6) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/goodies/netbackup start
=================================
VI. DESCRIPTION OF PROBLEMS FIXED
=================================
The following are descriptions of the problems fixed. Please read the entire
document before installing.
README Conventions:
Description
Describes a particular problem contained in this pack.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds can be
used INSTEAD of applying the patch, however, Symantec strongly recommends
the "best practice" of being at the latest available patch level.
Additional Notes
Any additional information regarding a problem is included.
=============
Current pack
=============
================================================================================
Etrack Incident = ET633295 ET617152 ET801824
Description:
Upgraded the version of Veritas Unified Logging (VxUL) to 1.3.7.2 to
enable users to recycle VxUL logs.
--------------------------------------------------------------------------------
Etrack Incident = ET633395
Description:
A change has been added that prevents bpduplicate from overwriting the
heap accounting information and causing the bpduplicate to crash by
copying a string into destination string that is too small.
--------------------------------------------------------------------------------
Etrack Incident = ET634272
Description:
Backup of multiple VxFS file systems using NetBackup's Advanced Clients
Frozen Image Backup method failed in close_vxfs_filesystem() of the
previous open VxFS checkpoint.
Workaround:
Backup one filesystem at a time for frozen image backups.
--------------------------------------------------------------------------------
Etrack Incident = ET638325
Description:
NetBackup log messages no longer show up in the /etc/security/password
file on AIX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET638699
Description:
The Policy Execution Manager (PEM) would crash while PEM was shutting down,
if it was shutting down at the same time a progress log was being updated.
--------------------------------------------------------------------------------
Etrack Incident = ET617254 ET617889 ET640121
Description:
Hot Catalog Backup would not backup images when IDIRSTRUCT equaled 1
because the code expected the master server had a second or later version
of the catalog image directory structure, for example, IDIRSTRUCT = 2.
In a UNIX cluster environment, the VAR_GLOBAL_PATH is linked to the shared
drive. The backup client (such as, bpbkar) does not follow symbolic links
currently and therefore the files inside the linked directory would not be
backed up in an online catalog backup.
Excessive bpdbm debug log entries were produced from a Hot Catalog Backup.
This fix ties the logging of libcatbackup debug messages to the following
setting.
BPDBM_VERBOSE setting.
Example of affected log message:
00:00:02.032 [8398] < 2> db_ImgUnlock: db_ImgUnlock(833d698) error(0)
--------------------------------------------------------------------------------
Etrack Incident = ET636334 ET636411 ET636414
Description:
The hot catalog backups would fail if the CRYPT_OPTION was set to REQUIRED
in bp.conf, where it could also be set through the GUI->Host Properties->
Clients->Encryption tab.
Workaround:
To avoid this issue, set CRYPT_OPTION to ALLOWED, which is the default.
--------------------------------------------------------------------------------
Etrack Incident = ET617892
Description:
For an imported catalog backup image, the command line instruction
"bprecover -r -nbdb" would not work because the parent image ID was
missing in imported ASA image header.
Workaround:
To avoid this issue, open the imported catalog image header file and
remove the PARENT_IMAGE_ID line so that the ASA and the catalog backup
image header files do not contain the field.
--------------------------------------------------------------------------------
Etrack Incident = ET642003
Associated Primary Etracks = ET841985
Description:
Changes were made to JobIMOMObject::CheckAndUpdateJobInfoData() in the
NetBackup Service Layer (NBSL) to correct a core dump situation.
--------------------------------------------------------------------------------
Etrack Incident = ET638313
Description:
The NetBackup Job Manager (NBJM) would crash when it received a message
from BPTM with a bad copy number.
--------------------------------------------------------------------------------
Etrack Incident = ET638320
Description:
The NetBackup Job Manager (NBJM) writes un-initialized data to the
JobParams file. When it reads the file again on a subsequent submission of
the job, it sometimes crashed because of un-initialized fields in the
JobParams file.
--------------------------------------------------------------------------------
Etrack Incident = ET638318
Description:
The NetBackup Policy Execution Manager (NBPEM) submitted a child job with
the option to inherit resources from the parent job after it released
resources from the parent job. The NBJM then crashed while trying to get
the resource from the parent job.
--------------------------------------------------------------------------------
Etrack Incident = ET633983 ET640407
Description:
Status 25 or 45 backup failures occurred under the following conditions:
- The master server is running NetBackup 6.0MP3.
- The media server is running NetBackup 5.x.
- The client is added to the NetBackup client database with the default
connect options.
Workaround:
To avoid this issue, explicitly set the connect_options value in the
client database to a value that is acceptable for a NetBackup 5.x version.
Do not use the default values:
admincmd/bpclient -update -client <client_name> -connect_options 0 0 2
--------------------------------------------------------------------------------
Etrack Incident = ET621772
Associated Primary Etracks = ET642018
Description:
Made changes to correct an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET642010
Description:
Changes were made to replace TreadSafeWrappers calls and to correct an
exception handling logic error in ServiceManagerCollector(). These issues
were causing a core dump issue in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack Incident = ET628333
Description:
Mixing Dynamic Host Configuration Protocol (DHCP) clients and Dynamic Domain
Name Service (DNS) would cause potential data loss and security issues.
--------------------------------------------------------------------------------
Etrack Incident = ET627398
Description:
Hot catalog backup failed if the EMM server was installed on a remote
media server instead of on the master server, and BMR was installed on the
master server.
--------------------------------------------------------------------------------
Etrack Incident = ET579341
Description:
Added Encryption support to x64 NetBackup hosts.
--------------------------------------------------------------------------------
Etrack Incident = ET641058
Associated Primary Etracks = ET641055
Description:
A condition existed that caused NetBackup Service Layer (NBSL) to core
dump in HostSessionImpl::ping().
--------------------------------------------------------------------------------
Etrack Incident = ET638703
Associated Primary Etracks = ET638702
Description:
The NetBackup Policy Execution Manager (nbpem) process deadlocked while
doing bpexpdate -deassignempty -force >/dev/null.
--------------------------------------------------------------------------------
Etrack Incident = ET617887
Description:
An attempt to restore from a True Image Recovery (TIR) backup to tape after
the TIR data had been pruned from the catalog would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET630777
Associated Primary Etracks = ET630772
Description:
A change was made to the Policy Execution Manager to auto retry Vault jobs
on Status codes EC_vc_EjectFailed (287), EC_vc_EjectPartialSuccess (288),
and EC_vc_PartialSuccess (306). If one image failed to duplicate, Vault
would return a status 306. Also changed the parent job (nbgenjob) to
validate the image for a Vault job that returned an error status 306, 287,
or 288.
--------------------------------------------------------------------------------
Etrack Incident = ET618696
Description:
The following error would occur when trying to apply a patch when running
nbdb_upgrade:
Verifying the running version of NBDB ...
***** SQL error: Database server not found
Failed system call, '/usr/openv/db/bin//nbdb_unload -dbn NBDB -s /tmp'
Verification Failed.
When connecting to Sybase ASA using Open Database Connectivity (ODBC),
shared memory connections used space in /tmp by default. If there were
issues creating files in /tmp, the connection would fail. To resolve this
issue, the environment variable, ASTMP, is now set to /usr/openv/tmp.
--------------------------------------------------------------------------------
Etrack Incident = ET636795
Description:
Added the capability to do a step-wise downgrade of the NetBackup
Relational Database schema. This enables you to uninstall one or more
maintenance patches in the order in which they were applied.
--------------------------------------------------------------------------------
Etrack Incident = ET621857
Description:
Unable to create or modify disk staging storage units using the
NetBackup-Java Administration Console if a NetBackup 5.x system was
upgraded to NetBackup 6.0 or if a NetBackup 5.x license key was used
during a NetBackup 6.0 server installation.
This pack corrects this issue and enables you to create or modify disk
staging storage units using the NetBackup-Java Administration Console
if a NetBackup 5.x system is upgraded to NetBackup 6.0 using the 5.x
license or you could update to a NetBackup 6.0 license key.
--------------------------------------------------------------------------------
Etrack Incident = ET644627
Description:
On the active node, if the user has installed this pack on a secure
VCS Windows cluster environment that has a NetBackup server with EMM,
and are observing that NetBackup does not come online, the Enterprise
Media Manager (EMM) database schema did not update properly.
Workaround:
To avoid this issue, perform the following steps:
1. Take the NetBackup Server resource offline.
2. Freeze the NetBackup Service group.
3. Make sure that the Adaptive Server Anywhere - VERITAS_NB service is
started.
4. Execute the following command.
<install dir>/NetBackup/bin/nbdb_upgrade.exe -dbn NBDB
5. Execute the following command.
<install dir>/NetBackup/bin/admincmd/bpsyncinfo.exe
-add_paths NETBACKUP_RELATIONAL_DATABASE_FILES
6. Unfreeze the NetBackup Service group.
7. Bring NetBackup Server resource back online.
If you have experienced this issue on the install then you will also
experience it on the uninstall from the active node.
--------------------------------------------------------------------------------
Etrack Incident = ET636799
Description:
An error would occur when mixing FULL, Differential Incremental, and Vault
schedules in the "Hot_Catalog" backup policy. For example, if a Vault
schedule ran, followed by a Differential schedule (without any other jobs
running in between the two), the result would be the following:
JobID X = Catalog "Control" Job - Ends with Status 2
JobID X+1 = Differential Incremental Catalog Job - Ends with Status 227
--------------------------------------------------------------------------------
Etrack Incident = ET644077
Description:
In NetBackup 4.5, netbackup.dll was installed in the
C:\Program files\CommonFiles\VERITAS\Shared Directory. The NetBackup 6.0 GA
installer did not remove the old version of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET618372
Description:
A change was made so that bpstsinfo correctly passes the
-filteronimagemodetype flag when used with the -remote flag.
--------------------------------------------------------------------------------
Etrack Incident = ET645645
Associated Primary Etracks = ET645697
Description:
A condition existed that caused the NetBackup resource Broker (nbrb) to
core dump under heavily loaded conditions. This problem had occurred
on AIX and HP-UX. There was lot of locking and unlocking involved in the
area where the resource broker (RB) sends the resources to the job manager.
RB was using reverse lock provided by ACE. Either RB was not using the
lock correctly or there was some issue in the ACE's implementation of
reverse lock which caused this core dump. To address the issue, the
lock/unlock logic was simplified.
--------------------------------------------------------------------------------
Etrack Incident = ET617893
Description:
TIR-enabled backups (including FlashBackup and NDMP) could fail in the
validation phase of the backup because of a miscalculated file size. This
patch provides earlier detection of the error and improved reporting on the
cause of the error.
--------------------------------------------------------------------------------
Etrack Incident = ET641172
Description:
Online catalog backups in configurations with cluster 5.x media servers
were creating a bpbackupdb process that looped infinitely.
--------------------------------------------------------------------------------
Etrack Incident = ET628709
Description:
A change was made so that EMM now verifies that all nodes in a cluster are
configured either as masters or media servers. EMM should not allow
media-master configurations among the cluster nodes.
--------------------------------------------------------------------------------
Etrack Incident = ET646623
Associated Primary Etracks = ET849324
Description:
The default method for NetBackup ODBC connections to the NetBackup database
(NBDB)/EMM database is to use shared memory followed by tcpip if shared
memory fails. This is controlled by the LINKS=shmem,tcpip{PORT=13785}
parameter in the database connection string.
On some platforms, there have been intermittent issues with shared memory
connections to the Sybase ASA database.
To work-around this issue, a new parameter has been aded to the vxdbms.conf
dfile to set the LINKS parameter in the connection string. To change this
parameter to only use tcpip connections, the following line
was added to vxdbms.conf:
VXDBMS_LINKS = tcpip{PORT=13785}
The vxdbms.conf file is located in /usr/openv/db/data (UNIX) and
InstallPath\VERITAS\NetBackupDB\data (Windows).
--------------------------------------------------------------------------------
Etrack Incident = ET641145
Description:
A problem existed that caused, in a few rare cases, f-list files in the
catstore subdirectories to have a mixed set of UNIX-style and Windows-style
path separators or even incorrect path entries. The code currently assumes
only one style of path separator was being used which caused problems for
hot catalog backup.
On Windows master servers this results in a partially successful
(status 1) hot catalog backup job.
On UNIX or Linux master servers this results in a failed (status 67)
hot catalog backup job on patch levels prior to MP4 and in a partially
successful (status 1) hot catalog backup job on patch levels MP4 and
later. (UNIX or Linux master servers are now consistent with Windows
master servers in the status for this condition.)
A message similar to the following should be seen in the bpbkar debug log
if this bug is encountered:
ERR - Unable to expand hot catalog backup directive: CATALOG_BACKUP
Workaround:
It is reasonably straightforward to manually identify, edit, and correct
the offending f-list files to avoid this problem.
--------------------------------------------------------------------------------
Etrack Incident = ET593700
Description:
Added a check so that any backups going to a file system export-enabled
Nearstore storage unit must have TIR enabled. This is because the
sts_delete_files process, which is part of the file system export backup,
requires the TIR data.
--------------------------------------------------------------------------------
Etrack Incident = ET632204
Description:
Media locations in ACS robotics were not updated properly after dismount
or during inventory when moving from standalone to robotic.
--------------------------------------------------------------------------------
Etrack Incident = ET644756 ET702144
Description:
In cases where a user authenticated against a non-root broker a failure to
load a credential from disk could occur. This would result in false
negative access checks for users leading to a Backup, Archive, and Restore
user interface rather than the NetBackup Administration console.
Workaround:
To avoid this issue, authenticate against the root broker on the master
server rather than another broker.
--------------------------------------------------------------------------------
Etrack Incident = ET630539
Description:
Corrected the vm.conf mapping of the ACS T10000 media types to HCART2.
--------------------------------------------------------------------------------
Etrack Incident = ET500024
Associated Primary Etracks = ET838966
Description:
Oracle backups no longer fail with a NetBackup status 227.
--------------------------------------------------------------------------------
Etrack Incident = ET646981
Description:
The NDMP agent caused a Dr. Watson error and a DUMP file when backing up
one volume.
This happens only on Windows and only when NDMP logging is enabled.
The problem is caused by "invalid" mtime/atime/ctime values sent by the
filer in the file history. This is not a normal situation.
Workaround:
To avoid this issue, turn NDMP logging off. This problem only occurs if
NDMP logging is enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET635017
Associated Primary Etracks = ET635016
Description:
Due to a memory management issue, the Volume Manager Daemon could
crash during certain media management operations.
--------------------------------------------------------------------------------
Etrack Incident = ET646985
Description:
NDMP backups failed with a status 84 when writing a TIR fragment.
The bptm log showed an error where the expected block position is one off.
This error occurred in the function write_data_tir().
Workaround:
To avoid this issue, add the following line to the file
<installdir>/netbackup/db/config/ndmp.cfg
NDMP_MOVER_CLIENT_DISABLE
This will have a minimal impact on backups. However it will cause a
significant performance impact to dup/verify/import when using
NDMP drives.
--------------------------------------------------------------------------------
Etrack Incident = ET640207
Description:
Allow the end user to specify pool numbers when creating a new volume pool.
A new option (-pnum) was added to the vmpool command to facilitate this.
The new usage is:
vmpool [-pnum <pool number>] -add <pool_name> "<description>" <host> <uid>
<gid>
The -pnum option must be specified before the -add option. The -pnum has
no effect when the -change option is specified.
--------------------------------------------------------------------------------
Etrack Incident = ET627870
Description:
The image will not be closed correctly and a data loss will occur during
duplication or staging where the following is true:
- The destination storage unit (STU) is a volume on a Nearstore with
version 7.2 of ONTAP.
- The disk storage unit option for 'enable block sharing' is set.
The first duplication or DSSU_POLICY backup to the Nearstore will complete
successfully, but subsequent operations using that image (such as, restore
and incremental backups) will not succeed.
--------------------------------------------------------------------------------
Etrack Incident = ET630303
Description:
If there was an error in a scheduled report, the report that caused the
error would not appear in the corresponding email.
--------------------------------------------------------------------------------
Etrack Incident = ET612141
Description:
The "File System Export" button on the Storage Unit dialog will be
available when NetBackup media server 6.0MP3 or higher version is
connected to a 7.2 ONTAP Nearstore or higher version as a
7.1 ONTAP Nearstore cannot export a file system.
--------------------------------------------------------------------------------
Etrack Incident = ET640456 ET632241 ET630393 ET632790
Associated Primary Etracks = ET640453
Description:
The nbpem showed scalability problems because of a recomputation of a
job's due-time when not necessary. In addition, the internal queue
management was a single thread trying to handle multiple queues, which
caused long waits to process requests on some of the queues.
--------------------------------------------------------------------------------
Etrack Incident = ET641156
Description:
Hot catalog backup jobs fail with status 29 on Linux platforms.
In reality the backup did succeed, but the status is not being recorded
correctly resulting in the failed backup job.
Messages similar to the following will be seen in the admin debug log,
which show that the internal CLI used for the hot catalog backup job
did complete successfully:
<2> bpbackupdb: INITIATING: NetBackup 6.0
<2> logparams: -vxss -pjobid 672 -nodbpaths ...
<2> bpbackupdb: EXIT status = 0
But as message similar to these in the bpdbm debug log will indicate,
bpdbm thinks that the CLI operation failed:
<16> exec_vxss_backup: OVsystem(bpbackupdb -vxss -pjobid 672 -nodbpaths ...)
<16> exec_catalog_backup: exec_vxss_backup() failed (29)
--------------------------------------------------------------------------------
Etrack Incident = ET648677
Associated Primary Etracks = ET639374
Description:
The nbpem showed jobs were due but not queued.
--------------------------------------------------------------------------------
Etrack Incident = ET419599
Description:
NetBackup could get an error 130 when backing up VxFS file systems on AIX
platforms that were mounted under non-VxFS file systems that had Access
Control Lists (ACLs)on them.
--------------------------------------------------------------------------------
Etrack Incident = ET638703
Associated Primary Etracks = ET638702
Description:
Changes were made to keep nbpem from hanging or suspending on a
start_bpexpdate.
--------------------------------------------------------------------------------
Etrack Incident = ET649692 ET636127
Description:
Changes were incorporated to address slow start times on user backups.
--------------------------------------------------------------------------------
Etrack Incident = ET646015
Associated Primary Etracks = ET644582
Description:
Changes were made to fix an NBSL core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET641162 ET649541
Description:
Some new image data fields added in NetBackup 6.0 were missing in the
image index file and therefore an online catalog backup job could fail
if the image index feature was enabled for the master server. (The image
index feature was enabled by the "bpimage -create_image_list -client
<master-server-name>" command line utility.)
Running bpexpdate to change the expiration of a phase I imported image
could cause it to be deleted if the backup spans tapes AND the first
tape has not yet completed phase II of the import process.
Workaround:
To avoid this issue, do not enable the image index feature for the master
server (for example, do not run bpimage -create_image_list -client
<master-server-name>"). If the image index feature has already been
enabled for the master server, apply this patch or contact technical
support for assistance in disabling the image index feature for the
master server by removing the IMAGE_* files from the
/usr/openv/netbackup/db/images/<master-server-name> directory to disable
the image index feature for the master server.
--------------------------------------------------------------------------------
Etrack Incident = ET645336
Associated Primary Etracks = ET644082
Description:
The NBJM returns a normal status to NBPEM after the request to resubmit a
job failed.
--------------------------------------------------------------------------------
Etrack Incident = ET699915
Description:
When a backup failed and went from an incomplete to a failed state,
the child job would not run again. The Policy Execution Manager
would not run child jobs after a failure due to the Job Manager changing
the job type from a resume to a restart.
--------------------------------------------------------------------------------
Etrack Incident = ET699915
Description:
When a backup failed and went from incomplete to a failed state,
the child job would not run again.
--------------------------------------------------------------------------------
Etrack Incident = ET700003
Description:
A disk staging storage unit (DSSU) relocation job failed with a status 96,
in spite of available media.
--------------------------------------------------------------------------------
Etrack Incident = ET700745
Description:
Multiplexed restore jobs would possibly fail when the number of active
jobs reached the maximum of 32. When this error occurred, the bptm log
would have an entry similar to the following:
12:21:15.296 [3471] <16> bct_find_nonactive: FATAL - cannot find
non-active Backup Control Table entry
--------------------------------------------------------------------------------
Etrack Incident = ET626205
Description:
Added a call to Sybase's dbvalid command when NBDB or BMRDB databases
were started after a cold catalog backup, catalog recovery, or by
nbdb_admin -start. In addition, added an nbdb_admin -validate
option to call dbvalid at any time.
--------------------------------------------------------------------------------
Etrack Incident = ET700802
Description:
Prepare to restore failed on an AIX client if a volume group contained a
disk or disks that were multi-pathed.
--------------------------------------------------------------------------------
Etrack Incident = ET617061
Description:
Changes were made to ensure that NBSL no longer core dumps in
JobIMOMObject::CheckAndUpdateJobInfoData().
--------------------------------------------------------------------------------
Etrack Incident = ET644612
Description:
The VCS agent and configuration scripts were added for the following
platforms:
- HPIA64
- Linux64
Additional Notes:
To configure and run NetBackup as a VCS clustered application on
HPIA64 and Linux64 platforms, the base NetBackup must be installed along
with this patch. Without this patch, cluster configuration cannot be
performed on these platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET621934
Description:
When two or more DSSUs fill up, they are unable to independently reclaim
disk space. This could cause additional backup jobs to fail (error 129) to
these two unrelated DSSUs if space reclamation took too long.
--------------------------------------------------------------------------------
Etrack Incident = ET632300
Description:
The tpconfig manual user interface would not successfully add shared
robot/drives.
--------------------------------------------------------------------------------
Etrack Incident = ET627293 ET617051
Description:
The NetBackup Service Layer (NBSL) no longer core dumps when failing
over the cluster or if NBSL creates zombie threads.
--------------------------------------------------------------------------------
Etrack Incident = ET703004
Associated Primary Etracks = ET647573
Description:
If NetBackup Access Control (NBAC) was enabled prior to an upgrade
from 6.0GA (or 6.0MP1) to 6.0MP2, any non-Administrator, non-root
users in the NBU_Security Admin Group would lose their Access Control
privileges after the upgrade.
Workaround:
There are three workaround options available to you, that you can use
to avoid this issue:
First workaround option:
------------------------
Add the Non-admin user to the "Security Administrators" group in
VxAZ. To do this, perform the following steps:
1. Open the VxSS user interface (/opt/VRTSat/bin/runvssatgui.sh
2. Open the appropriate Authorization Server (top right button).
Connect to it using root.
3. Select the "Authorization Groups" button on the left panel.
4. Select the "Security Administrators" group in the tree.
5. Select the menu option Authorization > Authorization Groups >
Add Member.
6. Add the non-Admin user using the dialog that appears.
7. The non-Admin user should now have the necessary permission.
This should not circumvent any other security because this
user now has security privileges on VxAZ. If this is not
appropriate, contact Symantec Support for help in taking other
other measures, such as read-only access to Security
information.
Note: The non-Admin user SHOULD have permission without
taking this step.
Second workaround option:
------------------------
Uninstall the VxAZ installation and reinstall. Re-configure NBAC by
Running "bpnbaz -SetupSecurity <server>" and the appropriate
"bpnbaz -AllowAuthorization" commands.
Note: This option will cause any customization to be lost.
Third workaround option:
------------------------
Only use Admin users for Security Operations.
--------------------------------------------------------------------------------
Etrack Incident = ET621194
Description:
Hot Catalog Backups were not cleaning old logs in the
/usr/openv/netbackup/logs/user_ops/dbext/jobs and
/usr/openv/netbackup/logs/user_ops/dbext/logs folders.
--------------------------------------------------------------------------------
Etrack Incident = ET649659
Description:
A change has been made that makes it possible to correct old EMM database
entries in the device mappings file.
--------------------------------------------------------------------------------
Etrack Incident = ET703078
Associated Primary Etracks = ET648013
Description:
The Device auto-discovery wizard and acstest displayed only some of the
tape drives.
Additional Notes:
The problem only happened to a robot with a large number of drives.
--------------------------------------------------------------------------------
Etrack Incident = ET704572
Associated Primary Etracks = ET771586
Description:
BPTM would overwrite a valid image if a backup was canceled during a
fragment break. This issue effected HP-UX and AIX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET703493
Description:
Changes were made to correct an error string collision that prevented the
L10N tools from working.
--------------------------------------------------------------------------------
Etrack Incident = ET704578
Description:
A change was added to correct an incorrect log message in the NetBackup
Tape Manager during a media expiration operation.
--------------------------------------------------------------------------------
Etrack Incident = ET648724 ET631626
Associated Primary Etracks = ET699996
Description:
Changes have been made for various problems that include named streams
associated with directories, and performance issues. In addition, these
changes fix a problem with an HP master that was not able to load the
restricted version of libxm.
--------------------------------------------------------------------------------
Etrack Incident = ET703215 ET771306
Description:
A change has been implemented that allows a local client install of a
Macintosh platform as well as other non-server platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET704832
Associated Primary Etracks = ET704822
Description:
When using virtual storage units and after a cluster application failover,
the active node was not being set correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET640484
Associated Primary Etracks = ET640481
Description:
When Endpoint_Selector tries to connect to profile_in_use () it is possible
that another thread closes the connection and resets profile_in_use.
--------------------------------------------------------------------------------
Etrack Incident = ET704957 ET704961 ET704980 ET704977
Description:
Changes have been made to correct issues relating to duplicate log message
numbers as well as a Linux loader problem.
--------------------------------------------------------------------------------
Etrack Incident = ET648557
Description:
Excessive resource usage no longer occurs during synthetic backups.
--------------------------------------------------------------------------------
Etrack Incident = ET704640 ET632758 ET763828
Associated Primary Etracks = ET610208 ET703589
Description:
If failure history was exceeded, it would recalculate jobs and continue to
retry; thus, not starting the children jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET609542
Description:
Certain VSP binaries were being laid down, even though VSP was not
installed on the machines. A check has been added to see if the VSP key
exists before laying down the binaries.
--------------------------------------------------------------------------------
Etrack Incident = ET538815 ET525797
Associated Primary Etracks = ET773470
Description:
The following two issues have been resolved:
- Systems that are up more than three days, no longer become unresponsive
on MSCS systems running NetBackup 6.0.
- Changes have been made to nbemm and nbrb processes to eliminate core
dumps when running with NBAC.
--------------------------------------------------------------------------------
Etrack Incident = ET766069
Description:
The NetBackup Job Manager (NBJM) had deallocated the resources of a
parent job because they were not consumed in time because the NetBackup
Policy Execution Manager (NBPEM) took longer to submit the first child.
This resulted in status 50 and status 801 errors. (Status 50 is a parent
job end error and status 801 is a children end error.)
--------------------------------------------------------------------------------
Etrack Incident = ET647920
Associated Primary Etracks = ET646600
Description:
A problem with the bpstsinfo -UPDATE command has been corrected and it
no longer causes a core dump when creating threads.
--------------------------------------------------------------------------------
Etrack Incident = ET764906 ET783411
Associated Primary Etracks = ET795340
Description:
Using the catalog archive process, files were not being removed from the
catstore directory. In addition, running the catalog archive process while
an online catalog backup was in process could have caused the catalog
backup to fail.
Additional Notes:
A new option, "-remove_dotf", has been added to the bpcatarc command. This
option eliminates the need to pipe the output from bpcatarc to bpcatrm to
remove .f files. If the new option is not used, you must continue to pipe
the output from bpcatarc to bpcatrm to remove .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET768361
Associated Primary Etracks = ET768272
Description:
update_clients -Install_ADC no longer fails if the client HOME is something
other than /.
--------------------------------------------------------------------------------
Etrack Incident = ET633295 ET620589 ET767219 ET771458
Description:
Log Recycling enables NetBackup users to control the amount of disk space
that is used for logs. Prior to this change, the disk could fill with
log files.
Previous options available for controlling disk use was available via
either 1) user intervention with the vxlogmgr -d command, 2) a cron job
that called vxlogmgr -d, or 3) the 'Keep Logs' setting in the
NetBackup-Java Administration Console. These options were often inadequate
because they are time-based pruning, while VxUL log recycling is
continuous. Often, time-based pruning has been inadequate because the log
files filled the disk before the time-based pruning has chance to execute.
For more detailed information about Log Recycling, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/279590
--------------------------------------------------------------------------------
Etrack Incident = ET766166
Description:
Block-level incremental (BLIB) backups were not working with the SAP
database agent.
--------------------------------------------------------------------------------
Etrack Incident = ET768448
Description:
Could not manually create NDMP or Media Manager storage units using the
NetBackup-Java Administration console. Using the bpstuadd -nodevhost
command would return the message, "Remote Media Servers not allowed for
NetBackup Server".
--------------------------------------------------------------------------------
Etrack Incident = ET768441
Description:
vmphyinv no longer fails while changing media residence.
--------------------------------------------------------------------------------
Etrack Incident = ET769421
Description:
When selecting the preferred machine name for a cluster node, which will
be stored in the EMM database, ignore any REQUIRED_INTERFACE entries in
vm.conf or bp.conf (Registry on Windows).
Workaround:
To avoid this issue, remove the REQUIRED_INTERFACE entries from vm.conf and
bp.conf (Registry on Windows) before installing NetBackup 6.0. This only
pertains to cluster environments.
--------------------------------------------------------------------------------
Etrack Incident = ET768457
Description:
The nbemmcmd -deletehost command no longer fails if a storage unit is set
to, "Any Available Host".
--------------------------------------------------------------------------------
Etrack Incident = ET767144
Associated Primary Etracks = ET767131
Description:
No longer receive "Allocation Failed" errors when trying to connect to the
Activity Monitor. This occurred for all users using the Java Activity
Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET769437
Description:
A previous change was made to bpduplicate which could in some instances
result in creating a command string which bpdm could not parse. This
caused duplication to fail. This problem only existed for NearStore
storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET649747
Associated Primary Etracks = ET648871
Description:
User-directed archives no longer delete files if warnings are generated
during the backup portion of the operation.
--------------------------------------------------------------------------------
Etrack Incident = ET770672
Description:
Storage unit changes could cause policy execution manager (PEM) to receive
unnecessary event notifications which would impact PEM performance.
--------------------------------------------------------------------------------
Etrack Incident = ET413513
Description:
For a policy that used wildcards (such as, *) in the file list and enabled
multiple data streams, NetBackup would not include any dot files (such as,
.rhosts) at that directory level in the backup.
--------------------------------------------------------------------------------
Etrack Incident = ET769378
Description:
If the Hot Catalog Backup encountered an image catalog that was corrupted,
it would stop the hot catalog backup at that point and finish immediately
with an error code of 67 (file list read failed).
Now it continues past the corrupted image catalog, and backs up the rest of
the catalog, and finishes with a partial success status of 1.
Workaround:
To avoid this issue, fix the corruption in the image catalog, or take a
cold catalog backup.
--------------------------------------------------------------------------------
Etrack Incident = ET767294
Associated Primary Etracks = ET763625
Description:
A new entry "MediaBlockSize" is provided in the nbsl.xml file to configure
fetch size. This option is useful for congested TCP/IP networks, where the
default fetch size of 1000 could fail.
--------------------------------------------------------------------------------
Etrack Incident = ET593547
Description:
The media_deassign_notify notification script, added to the
<install_path>/netbackup/bin/goodies directory, will execute if it is
moved into the <install_path>/netbackup/bin directory. This script is
executed every time a media is deassigned.
--------------------------------------------------------------------------------
Etrack Incident = ET774846 ET805115 ET818780 ET831242
Associated Primary Etracks = ET621934
Description:
On large file systems with a large number of images, disk staging would not
free space fast enough to prevent concurrent backups from failing with 129
errors.
Additional Notes:
When a backup to a disk storage unit with staging completes, the percent
used is compared with the high water mark. If the percent used is equal to
or greater than the high water mark, a bpdm process will be invoked which
will remove staged images until the low water mark is reached.
To disable this behavior, create the "IGNORE_HIGH_WATER_MARK" touch file in
the netbackup/bin directory.
--------------------------------------------------------------------------------
Etrack Incident = ET768910
Associated Primary Etracks = ET763868
Description:
update_clients did not recognize the invalid parameter Install_java. A
change to the parameter check has been made to catch this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET645067
Associated Primary Etracks = ET645064
Description:
Sun Cluster agent was reporting the following error when failing over the
resource group.
"Failed to retrieve the resource type handle: invalid resource type"
--------------------------------------------------------------------------------
Etrack Incident = ET770159
Description:
To determine the NetBackup server version, bpexpdate, bpdbm, and some other
components were using bpcd protocol. If one of the servers is down, it may
take a long time. In addition, the error handling of the failure was not
appropriate.
A change has been made to fetch the NetBackup server version from the EMM
database. This is a fast and more reliable way to determine NetBackup
server versions.
--------------------------------------------------------------------------------
Etrack Incident = ET770650
Description:
Changes have been made to correct various compile warnings.
--------------------------------------------------------------------------------
Etrack Incident = ET776562
Description:
The Problem's Report shows, "SO_REUSEADDR failed, errno = 0, No error".
--------------------------------------------------------------------------------
Etrack Incident = ET772419
Description:
During normal termination using the bpdown command (on Windows), PEM's
JobScheduler::terminate was not called. This casued PEM to hang while
waiting for the Connection Factory to be closed and eventually lead to a
crash.
--------------------------------------------------------------------------------
Etrack Incident = ET777370
Associated Primary Etracks = ET649531
Description:
"bpstsinfo -UPDATE" no longer hangs on an exit.
--------------------------------------------------------------------------------
Etrack Incident = ET699903
Description:
Tapes that were not full were sometimes mistakenly ejected from standalone
drives after jobs completed.
--------------------------------------------------------------------------------
Etrack Incident = ET773419
Description:
Changes were added to fix warning errors when compiling jobmgr on
HP-UX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET772287
Description:
Changes were made to fix issues where synth backups were failing when going
to a File system, export-enabled, NearStore storage unit because they did
not "admit" to being TIR enabled even if the policy they are run out of is
TIR enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET768443
Description:
The user was able to change the pool type of the default none, NetBackup,
DataStore, and Catalog backup pools. This fixes the problem from the
server side.
--------------------------------------------------------------------------------
Etrack Incident = ET776697
Description:
Duplication failed if VERBOSE=5 was set and the destination storage unit
was a tape.
This problem was introduced by a previous fix in this pack and does not
exist in any released software.
Workaround:
To avoid this issue, do not set VERBOSE equal to 5.
--------------------------------------------------------------------------------
Etrack Incident = ET770273
Description:
Wildcard matching in image keywords does not work.
--------------------------------------------------------------------------------
Etrack Incident = ET777616
Description:
Failing synthetic backups would unintentionally perform a catalog cleanup
instead of deleting the single failed backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET771311
Description:
Changes were made to resolve several small memory leaks that were possible
in infrequently encountered scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET773473
Description:
Added support for Linux, Red Hat 4, and SuSE 9, on Power PC from IBM.
Normal UNIX client support for these client types is also covered with
this maintenance pack.
File system support is limited to EXT2, EXT3, ReiserFS on SuSE SLES 9, and
NFS. Files that are greater than 2 Gigabytes are supported. Local user
interfaces are available through the command line or the menu interface
(using the bp command). Remote access is the same as all other UNIX
clients.
For the client binaries to be installed from the UNIX patch you must first
create the following directories:
/usr/openv/netbackup/client/Linux/IBMpSeriesRedHat2.6
/usr/openv/netbackup/client/Linux/IBMpSeriesSuSE2.6
The binaries for the Encryption licensed feature are available through
the Encryption patch. For the Encryption binaries to be installed from
the UNIX Encryption patch you must first create the following directories:
/usr/openv/netbackup/crypt/Linux/IBMpSeriesRedHat2.6
/usr/openv/netbackup/crypt/Linux/IBMpSeriesSuSE2.6
For additional information about Encryption, refer to the NetBackup
Encryption readme.
--------------------------------------------------------------------------------
Etrack Incident = ET579398 ET775062
Associated Primary Etracks = ET701785 ET701785
Description:
Synthetic Backup no longer fails when a component image spans tape volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET774704
Associated Primary Etracks = ET774649
Description:
Restores of backups for clients that had FlashBackup policies (either alone
or in combination with other policy types) were slow to become active and
mount tapes.
--------------------------------------------------------------------------------
Etrack Incident = ET770151
Description:
The "bpexpdate -recalculate -backupid -ret" command correctly changed the
expiry date of an image, but not the image retention level.
--------------------------------------------------------------------------------
Etrack Incident = ET772390
Description:
In some scenarios, the NetBackup Resource Broker (NBRB) was orphaning
resources while waiting for tape span and then deallocating those
resources. This caused an erroneous job termination.
--------------------------------------------------------------------------------
Etrack Incident = ET775684
Description:
Vaulting (bpduplicate) failed with the second image in a batch job with a
"resource request failed" message.
Workaround:
This problem may occur if images are on media with an ID of less than six
characters. To avoid this issue, use six-character media ID's.
--------------------------------------------------------------------------------
Etrack Incident = ET775681
Description:
Increased the mount timeout for TLH drives to accommodate drive cleaning by
the library between mounts.
--------------------------------------------------------------------------------
Etrack Incident = ET775677
Description:
Changes have been made to enable NetBackup to control TLH robotics with up
to 512 drives.
--------------------------------------------------------------------------------
Etrack Incident = ET775429
Description:
Changes were made to correct error message for invalid media type mapping.
--------------------------------------------------------------------------------
Etrack Incident = ET775427
Description:
Changes were added to correct syslog messages to print appropriate
information.
--------------------------------------------------------------------------------
Etrack Incident = ET775428
Description:
Resolved an issue with the TLD inventory with the empty_map option set by
correcting the algorithm so that if only the last slot is open, it can
still be used without failing.
--------------------------------------------------------------------------------
Etrack Incident = ET768449
Description:
Resolved an issue that would not allow you to delete a machine of
APP_CLUSTER type.
--------------------------------------------------------------------------------
Etrack Incident = ET776667
Description:
Changes were made to correct various compiler warnings.
--------------------------------------------------------------------------------
Etrack Incident = ET778780
Description:
A bad configuration could lead to thousands of monitor-provider allocations
in the database. The resource broker (RB), on startup, may consume a lot of
memory reading these database entries and may even dump core. Now the RB
removes all of the monitor-provider allocations at startup.
--------------------------------------------------------------------------------
Etrack Incident = ET775425
Description:
When downing a drive using the vmoprcmd -downbyname or vmoprcmd -down
comands, the drive's designated scan path was sometimes set back to "UP".
--------------------------------------------------------------------------------
Etrack Incident = ET775435
Description:
When a pre-NetBackup 6.0 media server was unassigned a drive that was
Scanned by a NetBackup 6.0 media server, it was not clearing the
RVSN/EVSN and Ready fields.
--------------------------------------------------------------------------------
Etrack Incident = ET780083
Associated Primary Etracks = ET780079
Description:
When changing a drive from not shared to shared using the wizard, and
the new host (the host that will now make it shared) was running
NetBackup 5.x, the wizard would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET777630
Description:
Back-level media servers are not able to DA-release the drives because
re-registration timers block the request.
--------------------------------------------------------------------------------
Etrack Incident = ET775426
Description:
The robotic test utility (robtest) would core dump and could not perform
an unload if multiple paths exist.
--------------------------------------------------------------------------------
Etrack Incident = ET770182
Description:
Long delays occurred when starting immediate backups because the Policy
Execution Manager calls getNextJob() when processing immediate requests.
Removed call to getNextJob() for immediate requests when searching for the
backup. It makes the time to find the job n squared instead of n, where n
is the number of entries in the worklist.
--------------------------------------------------------------------------------
Etrack Incident = ET770337
Description:
The Policy Execution Manager was using the wrong lock to extract entries
from the job queue when processing user, archive, or manual backup
requests. This issue has been resolved and will no longer result in
data corruption, a crash, or lost data.
--------------------------------------------------------------------------------
Etrack Incident = ET772631
Description:
The Job Manager CPU utilization was high while most of the user backup jobs
were queued. The Job Manager was busy sending WAITING messages to the
progress logs for the queued, user backup jobs. The WAITING message is sent
every 30 seconds.
To resolve this issue, Job Manager was changed to increase the interval
between these WAITING messages sent to the progress logs.
--------------------------------------------------------------------------------
Etrack Incident = ET770167
Description:
Because of changes in the startup process with NetBackup 6.0 MP4, the
Policy Execution Manager can not start jobs until the build worklist is
complete. This process can take a long time.
To compensate for this, the build worklist has been changed to not query
the last backup or compute the due times so that the list can be built very
quickly. After the list has been built it will then synchronize with the
NetBackup Job Manager so the jobs can be started, followed by the
calculation of all of the jobs due times.
By dividing the process of how the worklist is built into two steps, jobs
can be started much sooner.
--------------------------------------------------------------------------------
Etrack Incident = ET770655
Description:
User backup requests to the Policy Execution Manager appeared to be waiting
a long time for the worklist lock. A change was made to the Policy
Execution Manager to skip the due-time calculation for user, archive, or
immediate requests.
--------------------------------------------------------------------------------
Etrack Incident = ET781527
Associated Primary Etracks = ET703273
Description:
Changed the Policy Execution Manager to call the Job Manager restartJob
Interface which looks at restartSelection setting instead of
resourceSelection. When a parent job is resumed, it frees the resource.
Job Manager failed the job if it looked at the resourceSelection (that is
set to inherit parent resource) but would work if it used restartSelection
(that is, set to use standard resource).
--------------------------------------------------------------------------------
Etrack Incident = ET777064
Description:
The naming convention used by the Sun Solaris Leadville HBA driver has
changed.
--------------------------------------------------------------------------------
Etrack Incident = ET782623
Description:
A change was made to correct an uninitialized local variable as well as
remove an unused local variable within the code.
--------------------------------------------------------------------------------
Etrack Incident = ET778981
Description:
Changes were made to resolve NBPEM memory leaks.
--------------------------------------------------------------------------------
Etrack Incident = ET779116
Description:
NetBackup services NBPEM and NBJM would core dump if an attempt was made to
Start them on a media server.
--------------------------------------------------------------------------------
Etrack Incident = ET781175
Associated Primary Etracks = ET781185
Description:
The user-configurable, MEDIA_UNMOUNT_DELAY timeout, was not being honored
for database agents.
--------------------------------------------------------------------------------
Etrack Incident = ET773564
Description:
A problem with the command -delete_server_from_app_cluster, made it
impossible to unconfigure an application cluster and reconfigure it with
the correct name.
--------------------------------------------------------------------------------
Etrack Incident = ET778908
Description:
Made multiple Coverity fixes for PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET771373
Description:
Fixed the potential access of pointers that were not initialized.
--------------------------------------------------------------------------------
Etrack Incident = ET784803 ET784808 ET784805 ET784804 ET784810 ET792742 ET784809
ET802855
Description:
Buffer overflow areas have been identified and corrected in daemons running
on Veritas NetBackup master, media, and client servers. Successful access
to a vulnerable Veritas NetBackup server and the ability to successfully
execute arbitrary code could potentially result in unauthorized access with
elevated privilege on a system.
--------------------------------------------------------------------------------
Etrack Incident = ET775510
Description:
A restore of a large backup image would potentially fail if a large number
of data buffers (for example, 1024) was configured. The number of data
buffers is configured on UNIX systems in
/usr/openv/netbackup/db/config/NUMBER_DATA_BUFFERS, and for Windows
systems in <install_path>\NetBackup\db\config\NUMBER_DATA_BUFFERS.
Workaround:
To avoid this problem, do one of the following:
- Set the number of data buffers to a smaller value (For example, 128).
- Create the following file:
UNIX: /usr/openv/netbackup/db/config/MIN_RESTORE_SKIP
Windows: <install_path>\NetBackup\db\config\MIN_RESTORE_SKIP
Then enter a number greater than the following:
(size_data_buffers) * (number_data_buffers) / 512
--------------------------------------------------------------------------------
Etrack Incident = ET775517
Description:
Bpbrm would occasionally terminate abnormally without core on a very busy
media server, which would cause the backup job to hang. This could only
happen on UNIX media servers, and not on Windows media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET775513
Description:
Individual file restores would potentially fail in the following
circumstance:
- The original backup was done using Inline Copy, and at least one of the
copies was disk, and the backup was multiplexed.
- The backup had multiple fragments for the disk copy.
- A duplicate from a disk copy to tape was performed, and the source and
destination storage units are on the same machine.
- The restore is from the duplicated disk copy.
Workaround:
To avoid this issue, create the following file on the master server:
For UNIX Systems:
/usr/openv/netbackup/NOSHMDUP
For Windows Systems:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack Incident = ET771553
Description:
The NBPEM uses write locks instead of read/write locks to enhance
performance.
--------------------------------------------------------------------------------
Etrack Incident = ET770349
Description:
bprd and nbpem now exchange user backup startup parameters through the
use of a file named with a GUID instead of a process PID, eliminating the
possibility that the same filename will be used twice.
--------------------------------------------------------------------------------
Etrack Incident = ET774791
Description:
A missing log message was added for when FFREADtries are exceeded.
--------------------------------------------------------------------------------
Etrack Incident = ET775512
Description:
Verify, duplication, or import operations are not able to browse
images from the Windows NetBackup Remote Administration Client.
Workaround:
To avoid this issue, run the following command on the Remote Administration
Client:
<install_path>\volmgr\bin\vmglob -set_gdbhost <master server>
--------------------------------------------------------------------------------
Etrack Incident = ET781618
Associated Primary Etracks = ET771576
Description:
Destination media may incorrectly get unmounted and a new media chosen when
duplicating multiple images. This can occur when duplicating a mixture of
multiplexed and non-multiplexed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET775591
Associated Primary Etracks = ET789993
Description:
The image file created for the parent job, while multi-streaming, was not
being validated. This would later cause status 200 failures.
--------------------------------------------------------------------------------
Etrack Incident = ET785921
Associated Primary Etracks = ET783614
Description:
Duplication was failing after successfully duplicating the first image.
This occurred because the server name in bp.conf file was different from
what was in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET778008
Description:
When you run NBJM, built with a Windows debug build, it gets an assertion
failure because of variables that were not initialized.
--------------------------------------------------------------------------------
Etrack Incident = ET775486
Associated Primary Etracks = ET771394
Description:
LTID could not connect to the NBRB when VxSS was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET786811
Description:
If a job is queued awaiting resources, the message displaying the reason
for queuing is not displayed in the job details in the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET775422
Description:
Linux servers, with SAN attached tape drives, can have trouble using drives
that are in use at the time of a service start.
--------------------------------------------------------------------------------
Etrack Incident = ET787735
Description:
Avoid closing an NDMP tape device, so that the filer does not unreserve
the drive.
--------------------------------------------------------------------------------
Etrack Incident = ET775430
Description:
Synthetic backups no longer cause bptm core dumps when all drives are down.
--------------------------------------------------------------------------------
Etrack Incident = ET775431
Description:
Occasionally, BPTM would not handle canceled jobs during NBJM waits.
--------------------------------------------------------------------------------
Etrack Incident = ET775433
Description:
TapeAlert data is no longer ignored after the media is unloaded.
--------------------------------------------------------------------------------
Etrack Incident = ET643875
Description:
Unloads would fail on NDMP drives if the raw open operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET770157
Associated Primary Etracks = ET794596
Description:
The cleanup process intermittently failed to remove image header files on
busy systems.
Workaround:
To avoid this issue, ignore the reported error and let a subsequent cleanup
process delete the file.
--------------------------------------------------------------------------------
Etrack Incident = ET783401
Description:
Restarting the device daemons on pre-NetBackup 6.0 media servers after a
device configuration change would inadvertently unregister the host with
the device allocator (DA).
--------------------------------------------------------------------------------
Etrack Incident = ET781676 ET781719
Description:
Made multiple Coverity fixes for the NetBackup Job Manager (NBJM).
--------------------------------------------------------------------------------
Etrack Incident = ET771614
Description:
Improved the nbpem performance when reading the failure history database.
--------------------------------------------------------------------------------
Etrack Incident = ET777662
Description:
Trying to change a configured device to partially configured on a
pre-6.0 media server in the device configuration wizard, may sometimes
cause devices to become "DISABLED" for a NetBackup 5.x media server.
For NetBackup 5.x media servers, there is no concept of "DISABLED".
--------------------------------------------------------------------------------
Etrack Incident = ET776871
Description:
Duplications would fail with status codes of 114 or 800. This occurred
when media with mixed multiplexed and non-multiplexed backups were
duplicated, and when using multiplexed duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET778815
Description:
The nbpem restarts it's timer for the next housekeeping activity only after
the previous housekeeping activity has completed
--------------------------------------------------------------------------------
Etrack Incident = ET772500
Description:
Changes were added to this pack to eliminate crashes and core dumps during
nbpem shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET781548
Description:
When moving a host to new hardware using nbemmcmd, not all of the database
entries were updated with the new hostname. A change was added that
verifies that all of the necessary database fields have been updated
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET772510
Description:
Changes were made that improve performance when writing error history by
caching the Veritas Unified Logging (VxUL) configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET783370
Description:
The NetBackup Resource Broker (NBRB) no longer crashes while running
bplabel.
--------------------------------------------------------------------------------
Etrack Incident = ET787072
Description:
An object was being deleted incorrectly for an obscure end case that is
normally not encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET784575
Associated Primary Etracks = ET624633
Description:
The bpbackup command, when used with the -L and -i options, did not
provide useful information in the progress log.
--------------------------------------------------------------------------------
Etrack Incident = ET790023
Associated Primary Etracks = ET782774
Description:
You can now backup NetBackup media servers using Storage Area Network (SAN)
media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET777633
Associated Primary Etracks = ET777631
Description:
In the Java user interface, the Activity Monitor's Detailed Status did not
increment the percent complete. It jumped from 0% to 100% at the end of
the job.
--------------------------------------------------------------------------------
Etrack Incident = ET772618
Description:
Generic jobs would not start when a large number of them were initiated in
quick succession on Windows.
NetBackup Job Manager (NBJM) was changed to start an extra nbproxy on
startup that is used by all nbgenjob's. The only exception is that a
catalog backup job will start its own nbproxy because a cancel is
implemented by shutting down the nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET790041
Associated Primary Etracks = ET790038
Description:
Generic job exited after a few retries when the Policy Execution Manager
did not respond to pings. The parent job would exit with a status 50 and
the children exits with a status 801.
To resolve this issue, a change was made to genericjob that forces it to
ping forever until the Policy Execution Manager responds or is restarted,
or an OBJECT_NOT_EXIST exception is returned.
--------------------------------------------------------------------------------
Etrack Incident = ET786951
Associated Primary Etracks = ET781181
Description:
The Policy Execution Manager would core dump on a resume due to not copying
last schedule used when the job was being deleted.
--------------------------------------------------------------------------------
Etrack Incident = ET786406
Associated Primary Etracks = ET784164
Description:
A problem existed in the "Media and Device Management > Media" section of
the Windows Administration Console and the Java user Interface. Whenever a
tape holds more than 2 Terabytes of data on it, the Kbytes number in the
"Kilobytes" column displays as a -ve number.
--------------------------------------------------------------------------------
Etrack Incident = ET789535
Description:
When the default robotic volume group is selected in "Change Vault" dialog,
it is not selecting the correct volume group.
--------------------------------------------------------------------------------
Etrack Incident = ET785497
Description:
Removed the new ORB created during a ServiceManager collection process.
--------------------------------------------------------------------------------
Etrack Incident = ET791064
Description:
Using long hostnames for NDMP hosts no longer results in the credentials
being added incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET787049
Description:
The install was starting the ASA database service on non-EMM media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET787586 ET786594 ET790483
Description:
The NetBackup service layer (NBSL) would crash when connected from a
user interface or NetBackup Operations Manager (NOM).
--------------------------------------------------------------------------------
Etrack Incident = ET789695
Description:
Adding a cleaning tape from the user interface would result in a "bad
Cleanings" remaining number.
--------------------------------------------------------------------------------
Etrack Incident = ET772403
Description:
Formatting of jobid in log files has been normalized to "jobid=" in all
reasonable cases. This format agrees with the use of context as well.
In some places where stringstreams were used to format jobid, an
.imbue(std::locale("C")) was added to prevent localized formatting of large
integers. For more information about this change, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/284795
--------------------------------------------------------------------------------
Etrack Incident = ET787963
Description:
The nbpem no longer leaks memory with each CORBA connection.
--------------------------------------------------------------------------------
Etrack Incident = ET776946
Description:
The nbpem no longer uses memory that is not initialized that could result
in a random error message.
--------------------------------------------------------------------------------
Etrack Incident = ET777867
Description:
Changed the Policy Execution Manager objects to initialize all fields in
constructor.
--------------------------------------------------------------------------------
Etrack Incident = ET784609
Associated Primary Etracks = ET782395
Description:
When time falls back because daylight savings time ends, jobs may run
1 hour late.
--------------------------------------------------------------------------------
Etrack Incident = ET790574
Description:
When attempting to create a Vault profile on the Java user interface, the
Make Primary Checkbox was not functioning properly. If this was used on a
storage unit in the Duplication Rule Dialog, it would not be written
correctly in vault.xml file.
--------------------------------------------------------------------------------
Etrack Incident = ET791514
Description:
Changes were added to correct the AUTO_UPDATE_ROBOT feature for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET789971
Associated Primary Etracks = ET785700
Description:
Robot inventory reports a confusing error when it is run on a robot that
contains media that is marked "conflicted" in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET788825
Associated Primary Etracks = ET647204
Description:
The tpautoconf -replace_drive command no longer corrupts the drive's
inquiry string in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET787033
Description:
The nbpem no longer fails or crashes when processing Share Point backups.
--------------------------------------------------------------------------------
Etrack Incident = ET792594
Associated Primary Etracks = ET646858
Description:
The NetBackup Resource Broker (NBRB), under heavily loaded conditions with
many media servers, would take about 30 seconds to give resources to the
job.
To fix the problem the following improvements have been made:
- Improved drive cache in RB (RB no longer links with emmlib).
- If the maxmpx in the request is 1, do not try to join it to any group.
- Delete all MonitorProvider allocations using a single SQL statement.
- Prioritize the requests based on the birth time too.
- Some miscellaneous improvements.
--------------------------------------------------------------------------------
Etrack Incident = ET644674 ET427279
Associated Primary Etracks = ET644671
Description:
The cluster_config script was failing when a fully qualified domain name
was used as the virtual name. In addition, deleting and then re-adding
robot daemons using cluster_config -r caused the cluster monitoring to
fail.
--------------------------------------------------------------------------------
Etrack Incident = ET777893
Description:
Changed the Policy Execution Manager to not exit the application
if the restart request could not be satisfied because of a malloc failure.
--------------------------------------------------------------------------------
Etrack Incident = ET792609
Associated Primary Etracks = ET764790
Description:
The tpconfig command would fail with the following error when the range
of the CLIENT_PORT_WINDOW parameter was set between 1025 to 5000, for
example.
"EMM interface initialization failed, status = 77"
--------------------------------------------------------------------------------
Etrack Incident = ET786617 ET631392
Description:
bpsturep and bpstuadd did not have Nearstore version checking that was
present in the user interfaces. This brings them to the same level.
It is not permissible to configure an SOI storage unit on a ONTAP 7.1.x
Nearstore. (Refer to TechNote 282929 on the Symantec Support Web site for a
more detailed explanation.) It is also not permissible to have a Nearstore
staging storage unit that has any type of SIS (SOI or FSE) enabled for
ONTAP 7.2 and higher Nearstores.
--------------------------------------------------------------------------------
Etrack Incident = ET765029
Associated Primary Etracks = ET763562
Description:
The hot catalog backup feature did not work with images that had been
archived using the catalog archiving feature. Prior to this fix, if the
catalog archiving feature had been used to archive images, the backup job
generated from a hot catalog backup policy would fail with a status 67
on a UNIX or Linux master server and with a status 1 (partially
successful) on a Windows master server.
--------------------------------------------------------------------------------
Etrack Incident = ET791570
Description:
Added a call to nbproxyreq in a NetBackup script in case the nbproxy
commands are not shutting down gracefully.
--------------------------------------------------------------------------------
Etrack Incident = ET770171
Description:
Changes were made to improve performance on multiple data streams by not
generating streams again if stream discovery did not change the stream
content.
--------------------------------------------------------------------------------
Etrack Incident = ET597353
Description:
Changes have been made to limit support of VxFS File Change Log to FCLv3
during incremental backups.
--------------------------------------------------------------------------------
Etrack Incident = ET785820
Description:
bpclntcmd no longer fails on HP-UX systems with the following error.
"_main() not called"
--------------------------------------------------------------------------------
Etrack Incident = ET789170
Associated Primary Etracks = ET702600
Description:
Vault duplication jobs were forcing a dismount/re-mount of media in drives
while processing a batch of images on a tape. This was happening because
more than one duplication job was active at the same time in the system
and the media and device selection (MDS) was asking the resource broker
(RB) to unload drives so that the other job could use it. Now the
duplicate writer is not unloaded if told by MDS to do so.
If you want pre 6.0MP4 behavior, you can create the following touch file:
<install_path>/netbackup/db/config/RB_UNLOAD_DUP_WRITER_ON_DEMAND.
--------------------------------------------------------------------------------
Etrack Incident = ET792327 ET792328 ET803918 ET808971 ET843451 ET847076
Description:
A logic error has been identified and corrected in daemons that run on
Veritas NetBackup master, media, and client servers. Successful access to
and manipulation of this logic error could potentially lead to arbitrary
command execution with elevated privileges on a vulnerable system.
For customers who need to back out this patch and want to automate the
down-rev process on their clients using the Update_clients script can
contact Support to obtain a revised bpinst file for their respective
version.
The following scenarios do NOT require a new bpinst from Support:
- If you are downgrading to 50MP7 or higher, 51MP6 or higher,
or 6.0MP4 or higher.
- If you are running Windows on your server.
- If you are only downgrading any of the following addons:
- DB agents (DB2, Lotus Notes, Oracle, SAP, Sybase, or Informix)
- Encryption (all key lengths)
- Java
- Advanced Client
- BMR master or BMR boot server
- NDMP
- Vault
- GDM (5.x only)
- Advanced Reporter (5.x only)
- NetBackup Operations Manager (6.0 only)
- Storage Migrator
- Japanese or Chinese Language Packs
--------------------------------------------------------------------------------
Etrack Incident = ET795443
Associated Primary Etracks = ET794631
Description:
If a hot catalog backup policy (policy type NBU_Catalog) was set up for
a UNIX clustered NetBackup master server that included the Vault option
and the /usr/openv/netbackup/vault/sessions directory was a link pointing
to the shared drive in the cluster configuration, then the data in the
sessions directory was not properly included in the catalog backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET795533 ET795523
Associated Primary Etracks = ET618799 ET791036
Description:
bptm would erroneously log an error, (either an error code 95 or an error
code 97), during image expiration.
--------------------------------------------------------------------------------
Etrack Incident = ET792470
Description:
nbproxy and nbgenjob had unnecessary CPU utilization because additional
logging operations were enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET784640
Description:
Changes were added to fix a memory leak in the PEM logging.
--------------------------------------------------------------------------------
Etrack Incident = ET792282
Description:
In some cases, if the resource broker (RB) was not shut down cleanly,
backups would not run until nbrbutil -resetAll was run.
--------------------------------------------------------------------------------
Etrack Incident = ET794270
Description:
Script-based BLI backups were not cleaning up checkpoint files properly.
Workaround:
To avoid this issue, you can manually delete the checkpoints using the
fsckptadm command. For example, fsckptadm remove <ckpt-name> <mountpoint>
--------------------------------------------------------------------------------
Etrack Incident = ET795345
Description:
Memory was being read after being freed in the job scheduler's work list.
--------------------------------------------------------------------------------
Etrack Incident = ET796051
Description:
Changes were made to correct a minor logic error.
--------------------------------------------------------------------------------
Etrack Incident = ET610398
Description:
When a suspended job is resumed, the bytes count and the file count in the
activity monitor job display is no longer incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET778923
Description:
When a job was retried immediately, the job status of the previous try
was lost.
--------------------------------------------------------------------------------
Etrack Incident = ET631436
Description:
A problem existed that caused NOM to not show bprd and bpdbm.
--------------------------------------------------------------------------------
Etrack Incident = ET777860
Description:
Changes were made to clean up the following Policy Execution Manager tasks:
- Switched data types from int to bool if used as a boolean.
- Added error checking to the job submission queue to fix a memory leak.
- Changed the Policy Execution Manager to return the status
EC_backup_error or EC_malloc_failed if an error is encountered
starting child jobs for a parent job.
--------------------------------------------------------------------------------
Etrack Incident = ET796104
Description:
A race condition occurred when two add_files queries were received
simultaneously and both attempted to create the catstore folder.
--------------------------------------------------------------------------------
Etrack Incident = ET784650
Associated Primary Etracks = ET829340
Description:
NetBackup communication between components that were separated by a
firewall did not work. For instance, when a master server was behind the
firewall and a media server was outside the firewall, all communication
from the master server had an internal host address that was not accessible
from outside systems.
This is the same when clients and other services are in question.
Additional Notes:
To activate NAT address replacement, systems outside of the firewall should
have the FIREWALL_IN parameter specified in their bp.conf/registry.
Format: FIREWALL_IN=hostname1,nat_address1|hostname2,nat_address2|...
Where: <hostname> is the name of the host system that needs to be accessed
and <nat_address> is the actual NAT address for the firewall to do
forwarding.
--------------------------------------------------------------------------------
Etrack Incident = ET795448
Description:
Changes were made to not send Storage Unit Events when only updating
capacity information. Too many of these events were being generated and
impacting performance.
--------------------------------------------------------------------------------
Etrack Incident = ET793447
Description:
Changes have been made to reduce the bpdbm CPU consumption by doing fewer
things on exit of child bpdbm processes.
--------------------------------------------------------------------------------
Etrack Incident = ET795436 ET796505 ET801859
Associated Primary Etracks = ET794344
Description:
VSP files would sometimes get deleted when they were needed to resume an
incomplete or suspended stream.
--------------------------------------------------------------------------------
Etrack Incident = ET795374 ET814653
Description:
BPTM failed a job with a 174 error when it should retry the
resource allocation.
--------------------------------------------------------------------------------
Etrack Incident = ET797992
Description:
NetBackup 5.x media servers fail when running tpautoconf -sync, if the
global database host is a 6.0 server.
Workaround:
To avoid this issue, delete the device configuration on the 5.x media
server and reconfigure.
--------------------------------------------------------------------------------
Etrack Incident = ET781386
Description:
There may be cases where configuring either shared libraries or shared
drives does not perform the necessary device configuration updates on all
hosts. For example, if host A has drive D1 configured, and then the wizard
is used to configure host B, host B will have the drive added as shared,
but host A's configuration will not be updated. This results in two hosts
scanning the drive.
Workaround:
To avoid this issue, do the following:
- Always use the wizard to configured devices.
- Always scan all media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET797150
Associated Primary Etracks = ET797162
Description:
The bptm process no longer crashes while duplicating data that has True
Image Restore (TIR) information associated with it.
--------------------------------------------------------------------------------
Etrack Incident = ET797080
Description:
When the parent job does stream discovery the
getRealAndVirtualPolicyByName() gives an error and sometimes fails
because the sig library was not initialized. Currently the sig library
is only initialized for catalog backups instead of for all backup types.
--------------------------------------------------------------------------------
Etrack Incident = ET802582
Associated Primary Etracks = ET793913
Description:
The NetBackup Java user interface no longer displays "square box"
characters in the Media "Side" column for the second AcsLsm.
--------------------------------------------------------------------------------
Etrack Incident = ET796480
Description:
Backup jobs would occasionally fail with error status 26 (client/server
handshaking failed). The bpbrm log would show the following:
08:34:12.336 [2764.3504] <2> bpbrm multiplexed_backup: calling
read_media_msg for media manager PID.
08:34:42.618 [2764.3504] <2> bpbrm read_media_msg: media manager pid 0 is
not alive
08:34:42.618 [2764.3504] <16> bpbrm multiplexed_backup: cannot get PID of
media manager
08:34:42.915 [2764.3504] <2> bpbrm Exit: ERROR 26 sent to parent process
--------------------------------------------------------------------------------
Etrack Incident = ET796392
Description:
The NBJM threads block while calling the proxy for BPDBM requests.
--------------------------------------------------------------------------------
Etrack Incident = ET794326
Description:
Changed a strncpy to a V_strlcpy to prevent the string not being null
terminated.
--------------------------------------------------------------------------------
Etrack Incident = ET797363
Description:
Increased the connection cache size for nbjm to reduce number of
Communication retries by bptm.
--------------------------------------------------------------------------------
Etrack Incident = ET784514
Description:
Synthetic backups no longer fail with the error message, "termination
requested by bpcoord(665)".
--------------------------------------------------------------------------------
Etrack Incident = ET797083
Description:
The parent job no longer core dumps upon exiting an application when trying
to log a VxUL message after an orb shutdown. The parent job was modified
to remove all VxUL messages that are being logged after an orb shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET797388 ET798930
Description:
Multiple backups for the same client and policy that were started at the
same time created a situation where an image was being validated at
the same time the previous backup for the client and policy was being
validated.
One of the final steps in image validation is to go back through previous
backups for the client and policy and update the TIR meta data to allow TIR
data to be pruned. However, since the previous backup for the client and
policy was still being validated, it could not be updated and the following
log message (and error report entry) were generated:
17:27:33.723 [11812] <16> get_last_backup_lock: Bad image header:
many-non-multi-stream_1158100028_FULL, error: file read failed (13)
bpdbm was exiting with a normal status, so the backup was successful.
Workaround:
To avoid this issue, wait before starting backups for the same client and
policy.
Additional Notes:
With this change, any failures in updating tir meta data in image
validation will result in a conditional success for the backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET797999 ET797370
Description:
Changes were made to clarify error message that may have been unclear.
This involved no functional change.
--------------------------------------------------------------------------------
Etrack Incident = ET796292
Description:
Pending messages were not displayed in the Activity Monitor for spanned
backups.
--------------------------------------------------------------------------------
Etrack Incident = ET798366
Description:
EMM now logs a more accurate disk space message when space is below
the threshold.
--------------------------------------------------------------------------------
Etrack Incident = ET796332
Description:
Changes were made to bpbrmds to eliminate core dumps when performing a
manual or scheduled relocation of a DSSU on media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET800221
Description:
Parent images have no associated .f file, and as a result have a file count
of zero. When images with a zero file count are validated, a function to
tally the number of files is called. This function should not be called
when there is no associated .f file. The logic to determine whether there
is an associated .f file has been corrected.
--------------------------------------------------------------------------------
Etrack Incident = ET800184
Associated Primary Etracks = ET798913
Description:
Resolved an issue that caused, "Frequent status code 805 - invalid jobid,"
errors to occur.
Additional Notes:
This condition occurred when children jobs were retired due to exceeding
the time allowed in incomplete state. The parent job being resumed either
manually or automatically resulted in an 805 error due to the job having
a jobid of -1. This fix prevents the child from starting since it is not
resumable. The new result will correctly be a 200 error if no children
can be started. An indication of this will be written to the pem log.
--------------------------------------------------------------------------------
Etrack Incident = ET801046
Description:
The job monitor would cancel the catalog backup job after 20 minutes.
The nbgenjob ping interval to the job manager was changed to three minutes
to keep the job from being cancelled.
--------------------------------------------------------------------------------
Etrack Incident = ET799129
Description:
The synthetic backups were not scheduling correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET800016
Description:
The nbpem would core dump because getECmsgl was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET802987
Description:
A Hot Catalog Backup of a large catalog with a large number of files can
sometimes end up in a deadlock between the NetBackup UNIX agent bpbkar and
the NetBackup media server process bpbrm.
--------------------------------------------------------------------------------
Etrack Incident = ET803630
Description:
Changes were added to correct an issue that casued the resource broker (RB)
to hang at startup.
--------------------------------------------------------------------------------
Etrack Incident = ET799867
Description:
The Policy Execution Manager inefficiently processes policy change
notifications when performing housekeeping tasks which may slow job
submission. This inefficiency can occur from the user interface if the
user selects all policies and then activates or deactivates the list of
policies.
Workaround:
To avoid this issue, do not generate a large number of policy changes all
at once before a window opens. Instead, amortize them over time to limit
the impact on the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET800184
Associated Primary Etracks = ET798913
Description:
The jobid of a child checkpoint restart job would be set to -1 when
a 196 status occurred. The result was an 805 error if the parent was
resumed because the jobid -1 gets resumed.
--------------------------------------------------------------------------------
Etrack Incident = ET804921
Description:
The calendar schedule would not run when the available window spanned
across the specified day.
--------------------------------------------------------------------------------
Etrack Incident = ET805146
Description:
The NetBackup Job Manager (NBJM) was checking the connection to the proxy
before reading the global configuration to obtain attributes such as,
max vault jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET805407
Description:
The policy monitor would show as being down in Initial Data Load status
page.
--------------------------------------------------------------------------------
Etrack Incident = ET800841
Description:
Sometimes manual jobs would not start through either the user interface
or the command line. This would happen if PEM lost connection with NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET804850
Description:
An issue that caused catalog backups to hang on a retry have been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET805807
Description:
Cancelling an incomplete job that failed with a 196 error, then restarting
nbpem would cause the job to show as done in the Activity Monitor.
However, if the job is set to done in the Activity Monitor, a retry or
resume of the active job will not show up in the Activity Monitor.
Workaround:
If there are checkpoint restart jobs that show as complete but have a
status of 196 and pem needs to be restarted, remove the pempersist file
before pem is started again.
--------------------------------------------------------------------------------
Etrack Incident = ET806779
Description:
A timer was scheduled for a backup job even when throttling was not
configured.
--------------------------------------------------------------------------------
Etrack Incident = ET806051
Description:
NetBackup Maintenance Pack upgrades were failing on the active node of an
HP ServiceGuard cluster, due to the package monitor offlining the package
even with switching disabled. The capability to freeze the cluster agent
monitoring by touching a file (/usr/openv/netbackup/bin/cluster/frozen)
was added.
--------------------------------------------------------------------------------
Etrack Incident = ET806888
Description:
The bpinet services on media servers were being reported as an
"unknown" status in NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET806990
Description:
Service credentials had expired and because of that, the NOM client was
unable to log into the NOM server.
Workaround:
To avoid this issue, you can renew the credential using the command line
interface provided by vssat.
--------------------------------------------------------------------------------
Etrack Incident = ET803649
Description:
Jobs would queue indefinitely, following a media server reset while
pending resource requests were outstanding.
Workaround:
To avoid this issue, restart the resource broker, or run nbrbutil -resetall.
--------------------------------------------------------------------------------
Etrack Incident = ET798064
Description:
A problem existed when using the vxlogview command that caused the
-t option to be ignored if it followed a -d option.
--------------------------------------------------------------------------------
Etrack Incident = ET808318
Associated Primary Etracks = ET796499
Description:
The service called NetBackup Volume Manager (vmd) would stop unexpectedly
because of a network problem.
--------------------------------------------------------------------------------
Etrack Incident = ET808314
Associated Primary Etracks = ET804963
Description:
The Tape Library DLT Control Deamon (tldcd) service would unexpectedly
terminate because of network problems.
--------------------------------------------------------------------------------
Etrack Incident = ET808037 ET807124
Description:
The SharePoint Portal, when configured with a network name in a network,
load-balanced, medium farm configuration, would not relink the portal
databases after a restore.
Additional Notes:
Please refrain from using a local IP address when configuring portals and
team sites. SharePoint communicates to all the load-balanced, front-end
servers to get information about the Portal/Team Site when they are backed
up or restored. If there is a Portal/Team Site that is tied locally to one
of the load-balanced servers, then other front-end servers will not be
cognizant of the local names. It will result in backup and restore failures
for the local portals and team sites.
Please use fully qualified domain names or IP addresses (such as,
http://10.80.138.80 instead of http://vitualportal) when configuring
portals and team sites with a network name in a network, load-balanced
environment. A SharePoint application generates exceptions when virtual
servers that are specified that cannot be resolved by the application while
committing and reconnecting the restored databases. These errors can be
tracked with the help of tar logs in NetBackup\logs\tar on the database
client and spswrapper log files in NetBackup\logs\spps folder in the
sharepoint front end servers.
The workaround for this scenario is to use the IP address while
configuring the portal/team sites or restoring/reconnecting the databases
to the portal/team site using the SharePoint 2003 administration console
after the NetBackup restore has completed.
--------------------------------------------------------------------------------
Etrack Incident = ET814706
Description:
PEM no longer crashes when starting a bpduplicate job (or any job where
the client was not set).
--------------------------------------------------------------------------------
Etrack Incident = ET814644
Associated Primary Etracks = ET797945
Description:
The inventory operation, using vmphyinv, was failing with a network
protocol error (39). This was because oprd was crashing. After fixing the
core dump, other issues were encountered (and fixed) because of which tape
header was not being read correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET814692
Associated Primary Etracks = ET801982
Description:
A change was made to ensure that the volume expiration was not getting
reset after expiring all images on a tape.
--------------------------------------------------------------------------------
Etrack Incident = ET814762
Associated Primary Etracks = ET783819
Description:
An Oracle restore would fail if no drives were available within 900
seconds.
--------------------------------------------------------------------------------
Etrack Incident = ET814884
Description:
ExportedResourceMgr.cpp and ExportedResource.cpp do not show up in the
"what" output, making it impossible to verify the version of these files
in the nbjm binary.
--------------------------------------------------------------------------------
Etrack Incident = ET818259
Associated Primary Etracks = ET809337
Description:
Changes were made to correct an issue with adding an NDMP robot.
--------------------------------------------------------------------------------
Etrack Incident = ET818227
Description:
The text for status code 125 has been changed to reflect the use of this
status code in preventing some operations when an online catalog backup is
in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET774674
Description:
When a bad drive or bad tape is mounted and the mount fails, the Media and
Device Selection (MDS) will down the drive and retry using other
drives/media. If this happened to be the scan host for this drive, MDS
would not clear the scanning assignment. Subsequently the device allocator
(DA) would bring the drive back up.
--------------------------------------------------------------------------------
Etrack Incident = ET771156 ET806039
Description:
When drive or library paths are swapped, and devices are re-discovered
using the wizard, users may see drives or libraries with an "empty" path.
This makes the device unusable and it must be deleted and reconfigured.
--------------------------------------------------------------------------------
Etrack Incident = ET772110
Description:
NetBackup would show the incorrect version number when it was installed as
Media Server. For example, bpgetconfig -s >host< (or the appropriate
bpjava* protocol) would not return the patch level if initiated across
UNIX <-> Windows boundaries, for instance,
On UNIX host A, execute bpgetconfig -s B -A
where B is Windows...
or vice-versa
--------------------------------------------------------------------------------
Etrack Incident = ET818369
Associated Primary Etracks = ET808850
Description:
A job could be canceled out of a window when the window was still open.
--------------------------------------------------------------------------------
Etrack Incident = ET818434
Associated Primary Etracks = ET802264
Description:
Scheduled backups did not always run in a window that was open for only
one day, and the freqency was set for less than one day.
--------------------------------------------------------------------------------
Etrack Incident = ET819178
Description:
The nbnos process no longer leaks memory with policy changes.
--------------------------------------------------------------------------------
Etrack Incident = ET818041
Description:
NetBackup would leave rogue/zombie processes running during the course of
the patch install/uninstall. The installer will now actively search for
these processes and terminate them before it continues with the install.
--------------------------------------------------------------------------------
Etrack Incident = ET821063
Description:
Java user interface would use the wrong authentication broker if it was
different from root broker.
--------------------------------------------------------------------------------
Etrack Incident = ET820406
Description:
In some cases, bptm was not exiting after job completion, making jobs
unavailable for other jobs.
Workaround:
Manually kill hung bptm processes.
--------------------------------------------------------------------------------
Etrack Incident = ET819158
Description:
A backup job would get retried even though it completed with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET818859
Description:
A change was made so that NBSL no longer core dumps when NetBackup is
accessed using NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET803700
Description:
Changes were made to ensure that parent jobs no longer exit with a
status 200.
--------------------------------------------------------------------------------
Etrack Incident = ET788999
Description:
In the Activity Monitor, the elapsed time for a job would sometimes appear
formatted incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET821035
Associated Primary Etracks = ET795266
Description:
Database backups or restores may fail (because of a timeout).
An examination of the debug logs showed that the EXIT STATUS was sent from
the client to bpbrm, however bpbrm did not receive the EXIT STATUS message.
--------------------------------------------------------------------------------
Etrack Incident = ET821355
Associated Primary Etracks = ET808950
Description:
nbemm will now allow alias functions with machinetypes cluster, app_cluster
and api.
--------------------------------------------------------------------------------
Etrack Incident = ET828665
Description:
A problem that occurred when the following conditions existed has been
fixed:
1) The schedule associated with the DSSU initiates relocation operations.
2) All completed images on the DSSU have already been relocated.
3) New, uncompleted images are in the process of being written to the
DSSU because of new backup operations.
There were no images that could be relocated and the job terminated with
an error status of 190. No errors had actually occurred but the resultant
messages gave the user the impression that something was wrong.
--------------------------------------------------------------------------------
Etrack Incident = ET828100
Description:
The cluster package and monitoring configuration was incorrect when
installing with a fully qualified virtual name on HP serviceGuard
and SunCluster clusters.
--------------------------------------------------------------------------------
Etrack Incident = ET827854
Description:
On the HP-UX IA64 platform, the "bpcatlist -id <backup id>" command could
core dump if the -id option is used.
Workaround:
To avoid this issue, do not use the "-id" option.
--------------------------------------------------------------------------------
Etrack Incident = ET819570
Description:
After you have attempted to stop a NetBackup Service, you may receive a
service stop failure.
Approximately 3 seconds after you have attempted to stop a NetBackup
Service you will notice that progress bar zooms across the screen and
disappears before the service has had a chance to do an orderly shutdown,
causing the stop failure to be reported.
--------------------------------------------------------------------------------
Etrack Incident = ET819159
Description:
An expire from the user interface of a snapshot-based backup image copy
failed with the following message in the bpfis log.
"fis_rebuild_from_db: cannot open"
--------------------------------------------------------------------------------
Etrack Incident = ET821071
Description:
A problem existed in Exchange VSS jobs that caused incremental backups to
act like FULL backups.
--------------------------------------------------------------------------------
Etrack Incident = ET820388
Description:
Added support to display filesystem capacities that are larger than
several Terabytes (TB).
--------------------------------------------------------------------------------
Etrack Incident = ET828735
Associated Primary Etracks = ET821288
Description:
When using vnetd only for client connect, all backups in the multiplexing
group would fail with a 41 status ("network connection timed out") if one
client cannot be contacted.
Workaround:
To avoid this issue, run the backups as non-multiplexed.
--------------------------------------------------------------------------------
Etrack Incident = ET802903
Description:
A problem existed where a catalog backup would run however it did not
appear in the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET828685
Description:
Changes have been made that ensures a Synthetic schedule will run at the
proper time.
--------------------------------------------------------------------------------
Etrack Incident = ET829045
Description:
Pem no longer crashes if there is an attempt to restart a done job from
the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET829683
Associated Primary Etracks = ET814470
Description:
Empty paths on file entries were causing backups to fail with a status 1
and an entry in the bpdbm log similar to the following:
11:29:18.781 [5216.3708] <32> add_files: File:
v:\src\common\libcatalog\nbe_string.h Line: 434: null pointerFunction:
utf8_strlen
With this patch, the backup will still fail if a null or empty path is
detected, but an entry similar to the following will appear in the
NetBackup error report:
A null or empty path was provided for policy1_1160000001_FULL at entry 2501
Additional Notes:
A null or empty path string is usually caused by a failure in the client
device. Check for patches from the device manufacturer to address the
root cause.
There is a known issue with NetApp filers configured for Chinese locales
that produces this problem. NetApp has a file history patch that addresses
the issue:
NetApp Bug ID: 195779
Title: NDMP DMA shows no file names after a backup with 7.0.x
Description:
Empty NFS pathnames will be returned in the file history for non-ASCII
filenames if the root volume's language is not set to C/POSIX or
the language setting of the volume being backed up differs from the
root volume's language setting.
Workaround:
Make sure the language setting of the root volume matches that of
the volume being backed up.
--------------------------------------------------------------------------------
Etrack Incident = ET830269
Description:
A change has been made that ensures that after you have downed a drive on
the scan host, it will not come back up.
--------------------------------------------------------------------------------
Etrack Incident = ET805843
Description:
bpdbm uses the notification service to notify the PEM and JM components
when policies are updated. When the call to the notification service
failed, the bpdbm child process would terminate with little information on
the cause of the failure. With this patch, the cause of the failed call to
the notification service will be logged, and an entry will be made in the
NetBackup error report for the termination of the child bpdbm process.
--------------------------------------------------------------------------------
Etrack Incident = ET797083
Description:
A Parent job (nbgenjob) would core dump when an exception, thrown by
ORB, was not handled. This problem has been fixed in this pack.
--------------------------------------------------------------------------------
Etrack Incident = ET776675
Description:
The pem was referencing a function that was using strtok(), which was not
thread-safe on UNIX platforms. This change only affected UNIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET831186
Associated Primary Etracks = ET830464
Description:
Changes were made to resolve an intermittent crash in findByJobId.
--------------------------------------------------------------------------------
Etrack Incident = ET831242
Description:
On large file systems with a large number of images, disk staging would not
free space fast enough to prevent concurrent backups from failing with 129
errors. (Refer also to ET774846.)
Additional Notes:
When a backup to a disk storage unit with staging completes, the percent
used is compared with the high water mark. If the percent used is equal to
or greater than the high water mark, a bpdm process will be invoked which
will remove staged images until the low water mark is reached.
To disable this behavior, create the "IGNORE_HIGH_WATER_MARK" touch file in
the netbackup/bin directory.
--------------------------------------------------------------------------------
Etrack Incident = ET831331
Associated Primary Etracks = ET829395
Description:
The bpduplicate command would fail, resulting in a core dump. This would
occur if bpduplicate, while running on a media server, tried to invoke
bpduplicate on the master using a bidfile. This would happen most
frequently as part of disk staging.
--------------------------------------------------------------------------------
Etrack Incident = ET831415
Description:
When a request to the EMM server to change an expiration date for a media
failed, an unreadable message would appear in the NetBackup error report.
--------------------------------------------------------------------------------
Etrack Incident = ET819040
Description:
A job that was added to a multiplexed group would show an incorrect
operation in the Activity Monitor. For example, the Job operation would
remain as CONNECTING during a successful backup. However, if the backup
job spans tape, the operation would remain as POSITIONING until the job
completes.
--------------------------------------------------------------------------------
Etrack Incident = ET831231
Associated Primary Etracks = ET613789
Description:
Oracle and Informix restores may hang or fail (via a timeout). In one
situation bptm log would contain the following message:
08:40:54.944 [20370] <2> mpx_read_backup: waiting for children to
terminate so exit status can be sent to bpbrm
In another situation the bpbrm log would contain the following message:
16:13:00.835 [173273] <8> bpbrm process_media_msg: unknown media message:
RCD_STOP_DB_RESTORE_STR
--------------------------------------------------------------------------------
Etrack Incident = ET831977
Description:
When an inline tape copy job failed due to un-availability of resources,
the reason string was not displayed in jobd for all copies.
--------------------------------------------------------------------------------
Etrack Incident = ET832116
Associated Primary Etracks = ET829088
Description:
Calendar schedules would not run if another backup ran the same calender
day, even if the backup was in a window that opened on the previous day.
Workaround:
To avoid this issue, use a frequency scheduling of 24 hours.
--------------------------------------------------------------------------------
Etrack Incident = ET833015
Description:
A timeout of a clean or an unload when ltid was not running in verbose
mode would not be cleaned up.
--------------------------------------------------------------------------------
Etrack Incident = ET831472
Description:
NBPEM and NBJM code did not handle exceptions from all ORB calls.
--------------------------------------------------------------------------------
Etrack Incident = ET833885
Associated Primary Etracks = ET833782
Description:
After a pem crash with multistreamed jobs active, the job may not get
scheduled to run again.
--------------------------------------------------------------------------------
Etrack Incident = ET834141
Description:
NBJM would crash on shutdown if there was an active connection in the
connection factory and the timing was such that one thread was destroying
the connection factory while another was working with the connection object.
--------------------------------------------------------------------------------
Etrack Incident = ET834475
Description:
NetBackup Job Manager no longer hangs while running backups for clients
with throttling configured.
--------------------------------------------------------------------------------
Etrack Incident = ET834802
Description:
Catalog recovery from a hot catalog backup would fail with the following
error when the entry for EMMSERVER in bp.conf was different than the
SERVER name for the master server, but, they were actually the same
machine. This would occur when there were two NICs in the master server.
"Failed to find last NBDB backup image record for client serverName
with policy policyName (227)"
--------------------------------------------------------------------------------
Etrack Incident = ET834080
Associated Primary Etracks = ET646858
Description:
A change has been that keeps a bogus STU (such as, a STU pointing to
non-existing device) from causing the NetBackup Resource Broker's cache
to become invalid.
--------------------------------------------------------------------------------
Etrack Incident = ET831475
Description:
Changes were made that enable Vault VCCS Portal libraries to handle
exceptions such as, CORBA::Exception.
--------------------------------------------------------------------------------
Etrack Incident = ET836865
Description:
A change was made to resolve and issue that caused database backups to fail
with a status 13 (file read failed) error. The Job Details would show the
following types of messages:
Error bpbrm (pid=xxxx) socket read failed: errno = 131 - Connection reset
by peer
end writing; write time: 2:04:24
file read failed (13)
--------------------------------------------------------------------------------
Etrack Incident = ET837124
Description:
A change was made that resolves an issue that caused scheduled jobs to not
run.
--------------------------------------------------------------------------------
Etrack Incident = ET829247
Description:
The vmoprcmd -devmon command may incorrectly display multiple drive paths
under a drive name.
--------------------------------------------------------------------------------
Etrack Incident = ET834952
Description:
When a longer frequency backup (such as a full backup) for a client failed
and could not be retried due to an exceeded failure history, nbpem would
initiate a shorter frequency backup, if one was configured and due at the
same time (such as an incremental). This job would also be retried if it
failed.
A change was made to the failure history to resolve this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET831460
Description:
Changed the location of the pempersist file so it is shared in a
clustered setup.
--------------------------------------------------------------------------------
Etrack Incident = ET837657
Description:
Some of the connections between the media server and client were not
affected by the CLIENT_CONNECT_TIMEOUT configuration value for database
agent backups. A hard-coded value of one minute was used instead.
This patch fixes the media server to use the CLIENT_CONNECT_TIMEOUT for
database agent backups as well as file system backups.
--------------------------------------------------------------------------------
Etrack Incident = ET840396
Description:
The Cluster Server Agent for Storage Migrator now installs on Solaris 10.
--------------------------------------------------------------------------------
Etrack Incident = ET840432
Associated Primary Etracks = ET838346
Description:
After a status 129 failure occurred, the retry was not picking a different
DSU in the stunit group.
--------------------------------------------------------------------------------
Etrack Incident = ET837609
Description:
A problem existed that caused jobs to be stuck in a waiting-for-retry state
for multiple days.
--------------------------------------------------------------------------------
Etrack Incident = ET841713
Description:
A change was made to correct the NetWare Loadable Module (NLM) Version
numbers from 5.0 to 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET840460
Associated Primary Etracks = ET837021
Description:
The pending requests output of the vmoprcmd command no longer prints the
volume group for pending mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET841261
Description:
Vault sessions and ejects failed under NetBackup Access Control (NBAC).
--------------------------------------------------------------------------------
Etrack Incident = ET841643
Description:
bpmedialist -mcontents command terminated abnormally without notifying NBJM.
The job was declared abandoned after a while. As a result, NBJM failed on
an assertion check while cancelling the job.
After NBJM was restarted, NBPEM could not communicate with NBJM because all
of its threads were hung on a corba call to ping NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET841711
Description:
In certain conditions where bpmedialist does not get updates from bptm for
more than an hour, NBJM could terminate bpmedialist.
--------------------------------------------------------------------------------
Etrack Incident = ET837077
Description:
A problem existed that caused a catalog backup child job to fail and
remain in "Waiting for Retry" state indefinitely.
Workaround:
To avoid this issue, cancel the job.
--------------------------------------------------------------------------------
Etrack Incident = ET839365
Associated Primary Etracks = ET829855
Description:
The status backup report would report no data or it would report data only
with the wrong hostname.
--------------------------------------------------------------------------------
Etrack Incident = ET844039
Description:
In some instances, it is possible for a media server to have a robotic
drive configured but no corresponding robot entry in the database. In this
case, the device monitor request to the database is "short-circuiting". In
other words, whatever has been retrieved up until the offending record is
displayed, subsequent data is lost.
The fix for this problem is to mark the drive as "AVR" control and continue
normally. Therefore, if such a configuration occurs, these drives will
always have a status of robot DOWN. If you see this, you need to make sure
that the host for the "AVR" drive path has a robotic entry which matches
the drive's residence.
--------------------------------------------------------------------------------
Etrack Incident = ET844043
Description:
When device configuration changes are made, occasionally this will require
that all hosts sharing a drive, be restarted. Previous to this patch, the
device monitor is showing "RESTART" for all the paths - even those paths on
hosts that have had their Device Management Service or Daemon restarted.
This patch changes the device monitor so that the RESTART status is
displayed only for the paths on hosts whose Device Manager have not yet
been restarted.
NOTE: NetBackup may still not use this drive until all hosts' Device
Manager have been restarted.
In addition, the unsupported option for vmoprcmd "-reset_ltid_restarted_bit"
has been changed so that it works on back-rev media servers. Also, a new
option "-get_host_restart_list" has been added to provide a list of all
the hosts for which NetBackup is waiting to have the Device Manager
restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET842109
Description:
After executing bpdown or NetBackup stop, the bpdbm cleanup process was
continuing to run. It was attempting to notify other processes that were
terminated. With this fix, the bpdbm cleanup process checks the status of
the parent bpdbm process and terminates the cleanup if the parent bpdbm
process has been terminated.
Workaround:
To resolve this issue, make sure cleanup is not running before you shut
down NetBackup. You can so this by running bpps and looking for a child
bpdbm process, or by inspecting the bpdbm log for Q_IMAGE_DELETE queries
that have not finished.
--------------------------------------------------------------------------------
Etrack Incident = ET843993
Associated Primary Etracks = ET795418
Description:
It was possible to create a media server and cluster with the same name.
However, depending on which one was used first could create problems at
run time.
Workaround:
To avoid this issue, clean the database with the nbemmcmd command or
direct SQL.
--------------------------------------------------------------------------------
Etrack Incident = ET846970
Description:
NBRB would crash in some situations while running duplicate, synth or
Inline Tape Copy jobs.
================================================================================
============
Pack History
============
=============
NB_CLT_60_3_M
=============
Etrack Incident = ET421741
Description:
A user-directed backup for Exchange Volume Shadow Copy Service (VSS)
Transportable failed with a status 200. To resolve this issue, the Policy
Execution Manager (PEM) was changed to start a child Exchange VSS
Transportable job instead of another parent job.
Additional Notes:
Refer also to ET612121.
--------------------------------------------------------------------------------
Etrack Incident = ET616093
Description:
Backup types, such as Network Data Management Protocol (NDMP) and True Image
Recovery (TIR)-enabled, that use the read_files_file query may fail when the
backup contains enough files to cause any of the component .f files to grow
larger than 2 GB. (The .f files are the files in
/usr/openv/netbackup/db/images/<client>/<date>/tmp/catstore.)
Additional Notes:
Refer also to ET546411.
--------------------------------------------------------------------------------
Etrack Incident = ET417355
Description:
The Policy Execution Manager (PEM) retries a failed inline tape copy job a
specific (configured) number of times, after which, it expired the primary
jobid. As a result, the primary jobid was marked as DONE. However, the
secondary jobids remained in the "waiting for retry" state.
--------------------------------------------------------------------------------
Etrack Incident = ET614605
Description:
The NetBackup Policy Execution Manager (nbpem) process no longer dies with
a segmentation violation.
Additional Notes:
Refer also to ET585964.
--------------------------------------------------------------------------------
Etrack Incident = ET614650 ET614416
Description:
Changes were added to replace calls to non-thread-safe functions with
thread-safe versions.
Additional Notes:
Refer also to ET581111.
--------------------------------------------------------------------------------
Etrack Incident = ET614698
Description:
Unable to turn off tracing in job objects-problem.
Additional Notes:
Refer also to ET584481.
--------------------------------------------------------------------------------
Etrack Incident = ET614664
Description:
A change was added to correct the order in which the reference count is
decremented.
Additional Notes:
Refer also to ET582313.
--------------------------------------------------------------------------------
Etrack Incident = ET614641
Description:
Made changes to send the connect options to NetBackup 5.x and NetBackup 6.x
media servers.
Additional Notes:
Refer also to ET577874.
--------------------------------------------------------------------------------
Etrack Incident = ET614589
Description:
Resolved a "read from parent" infinite loop condition in bpbrm.
Additional Notes:
Refer also to ET495890.
--------------------------------------------------------------------------------
Etrack Incident = ET614416
Description:
Corrected numerous thread-unsafe calls, both direct and indirect, in nbjm
and nbpem.
Additional Notes:
Refer also to ET579996 and ET580009.
--------------------------------------------------------------------------------
Etrack Incident = ET614590
Description:
New e-mail functionality has been added to NBPEM to correct some previous
behavior issues.
Additional Notes:
Refer also to ET544252.
--------------------------------------------------------------------------------
Etrack Incident = ET615409
Description:
Jobs no longer fail with a status 25 on the NBJM server side.
Additional Notes:
Refer also to ET593372 and ET611468.
--------------------------------------------------------------------------------
Etrack Incident = ET614699
Description:
Changes were added to always attempt to call the Job Manager to determine
if a Job is active for an invalidated image.
Additional Notes:
Refer also to ET585957.
--------------------------------------------------------------------------------
Etrack Incident = ET614648
Description:
The NetBackup Policy Execution Manager (nbpem) uses strtok to parse various
things. Changes were added to use strtok_r instead for additional safety
reasons.
Additional Notes:
Refer also to ET611478 and ET580000.
--------------------------------------------------------------------------------
Etrack Incident = ET614605
Description:
Fixed an overflow check for INFINITY in nbpem that produced a core file
that pointed to a segmentation violation (signal 11).
Additional Notes:
Refer also to ET585964.
--------------------------------------------------------------------------------
Etrack Incident = ET615640
Description:
Corrected an issue that caused Share point 2001 directives to exit with a
status 69.
Additional Notes:
Refer also to ET615641.
--------------------------------------------------------------------------------
Etrack Incident = ET615654
Description:
Fixed a problem that caused backup jobs to end with "status 200" when they
should not.
Additional Notes:
Refer also to ET610214.
--------------------------------------------------------------------------------
Etrack Incident = ET615652
Description:
The NetBackup Policy Execution Manager (nbpem) would core when it called
convert2unixdate which then called local time which is a non-safe thread.
Additional Notes:
Refer also to ET610206 and ET200604.
--------------------------------------------------------------------------------
Etrack Incident = ET610473
Description:
Child jobs for Catalog backups no longer fail intermittently with a
status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET615656
Description:
Changes were made to fix nbgenjob crashes (affects Windows only).
Additional Notes:
Refer also to ET563727.
--------------------------------------------------------------------------------
Etrack Incident = ET614617
Description:
A problem existed that caused assigned resources to not be reused if the
Media ID's were less than six characters long.
Additional Notes:
Refer also to ET574590.
--------------------------------------------------------------------------------
Etrack Incident = ET614566
Description:
The Backup, Archive, and Restore (BAR) user interface did not notify users
if a pending request had been sent.
Additional Notes:
Refer also to ET568559, ET611457, and ET609552.
--------------------------------------------------------------------------------
Etrack Incident = ET614695
**Description:
When using Veritas NetBackup (tm) 6.0 through 6.0 MP2, if a multiplexed
backup receives an end of media (EOM) message, and before it can get new
media, another backup to the same drive fails, there is the potential for
data loss.
--------------------------------------------------------------------------------
Etrack Incident = ET614611
Description:
Double-free in rfile/wfile pointers, and cleanup -mtd memory problems with
bptm.
Additional Notes:
Refer also to ET586506.
--------------------------------------------------------------------------------
Etrack Incident = ET614611
Description:
Duplication jobs would fail with Status code 174; some contained the
following message:
*** glibc detected *** double free or corruption (fasttop):
Additional Notes:
Refer also to ET586506.
--------------------------------------------------------------------------------
Etrack Incident = ET614623
Description:
The NetBackup Resource Broker (nbrb) was not cleaning up the media
reservations after a job completed.
Additional Notes:
Refer also to ET576637.
--------------------------------------------------------------------------------
Etrack Incident = ET614595
Description:
The Ltid.exe executable no longer causes an exception fault when the mount
requests were disabled.
Additional Notes:
Refer also to ET582349 and ET568524.
--------------------------------------------------------------------------------
Etrack Incident = ET615412
Description:
A problem existed that caused duplication to fail with an error code of
114 and the following error message:
errorCode=114 not enough valid resources
Additional Notes:
Refer also to ET593538.
--------------------------------------------------------------------------------
Etrack Incident = ET615416
Description:
An change was made to correct a double-free problem that was occurring in
bptm.
Additional Notes:
Refer also to ET606797.
--------------------------------------------------------------------------------
Etrack Incident = ET615644
Description:
bptm was logging an informational message that was killing Vault
duplication jobs.
Additional Notes:
Refer also to ET615646 and ET579399.
--------------------------------------------------------------------------------
Etrack Incident = ET617303
Description:
A problem existed with the nbpushdata -add command that caused it to fail
to populate the globDB information into Enterprise Media Manager (EMM)
Database.
Additional Notes:
Refer also to ET597444.
--------------------------------------------------------------------------------
Etrack Incident = ET617304
Description:
The "nbpushdata -remove <host>" command failed when no media was assigned
to the host.
Additional Notes:
Refer also to ET599789.
--------------------------------------------------------------------------------
Etrack Incident = ET617298
Description:
Media was not being ejected from partially successful vaults after
installing the NetBackup 6.0 MP2 pack.
--------------------------------------------------------------------------------
Etrack Incident = ET606288 ET620428
Description:
The NetBackup Job Manager (NBJM) deadlocked while running jobs that backup
to tape.
Additional Notes:
Refer also to ET615617 and ET620561.
--------------------------------------------------------------------------------
Etrack Incident = ET613056 ET625106
Description:
The following ACSLS changes were added in this pack:
- Added multiple ACSLS support to Windows media servers. This requires
Sun (STK) Libattach version 1.4.1 be installed on all media servers
with ACS robotics.
- Added the latest Automated Cartridge System (ACS) media types.
- Upgraded to the latest IBM API for TLH robotics and added the latest
media types. Refer to the Support matrix on the Support Web site for
the latest versions.
- Corrected an ACS inventory query_clean failure when using LibStation.
- Corrected how Windows uses ACSLS ACS numbers that are greater than 0.
- Added TLH robotics support to Linux IA64. Refer again, to the Support
matrix on the Support Web site for the latest versions.
Additional Notes:
Refer also to ET571008.
--------------------------------------------------------------------------------
Etrack Incident = ET613063
Description:
The tpconfig menu user interface was unable to add shared robots or shared
robotic drives.
Workaround:
To avoid this issue, use the tpconfig command line interface instead of
the menu user interface.
Additional Notes:
Refer also to ET574537.
--------------------------------------------------------------------------------
Etrack Incident = ET613069
Description:
Enhanced the media selection algorithm for Automated Cartridge System (ACS)
libraries, to pick a media and drive in the same Library Storage
Module (LSM).
Additional Notes:
Refer also to ET580847.
--------------------------------------------------------------------------------
Etrack Incident = ET613070
Description:
Corrected an ACS library inventory with ACS_LTO_400G mapped to HCART2 in
the vm.conf.
Additional Notes:
Refer also to ET580782.
--------------------------------------------------------------------------------
Etrack Incident = ET613046
Description:
Enhancements have been made that enable the File System Export feature
with ONTAP 7.2. A new backup "mode" (space optimized image or SOI)has
been added along with multiple other changes.
Additional Notes:
Refer also to ET583099.
--------------------------------------------------------------------------------
Etrack Incident = ET613059
Description:
From the tpconfig menu user interface, you could not add a robot with
Shared Storage Option (SSO) drives.
Additional Notes:
Refer also to ET585032.
--------------------------------------------------------------------------------
Etrack Incident = ET613795
Description:
Oracle and Informix restores may hang or fail (via a timeout). In one
situation bptm log would contain the following message:
08:40:54.944 [20370] <2> mpx_read_backup: waiting for children to
terminate so exit status can be sent to bpbrm
In another situation the bpbrm log would contain the following message:
16:13:00.835 [173273] <8> bpbrm process_media_msg: unknown media message:
RCD_STOP_DB_RESTORE_STR
Additional Notes:
Refer also to ET565959 and ET519758.
--------------------------------------------------------------------------------
Etrack Incident = ET612145
Description:
A change has been added making it possible to move media from the merge
table when no media records exists.
Additional Notes:
Refer also to ET540166.
--------------------------------------------------------------------------------
Etrack Incident = ET613071
Description:
When configuring an ACS robot on LibStation, an API Display command was
not available when interfacing to an ACSLS Server.
Additional Notes:
Refer also to ET576449.
--------------------------------------------------------------------------------
Etrack Incident = ET613577
Description:
Duplication jobs may fail if the master server and media
server have intermixed fully-qualified-domain-names and
non-fully-qualified-domain-names for servers.
Additional Notes:
Refer also to ET613685.
--------------------------------------------------------------------------------
Etrack Incident = ET614680
Description:
NetBackup Policy Execution Manager (nbpem) would run deassignempty every
minute on some platforms.
Additional Notes:
Refer also to ET535910.
--------------------------------------------------------------------------------
Etrack Incident = ET614721
Description:
bmrsavecfg failed to collect system information on servers that were
running some versions of MSSQL server.
Additional Notes:
Refer also to ET598114.
--------------------------------------------------------------------------------
Etrack Incident = ET614711
Description:
In previous versions, to get the BMR bootserver patched binaries, you
would need to install the maintenance pack, install the BMR boot server,
then uninstall and reinstall the maintenance pack.
In this pack a repair options has been added that requires you to only
reapply the maintenance pack.
Additional Notes:
Refer also to ET595031.
--------------------------------------------------------------------------------
Etrack Incident = ET612154
Description:
To resolve media conflict issues, the following command can be used.
"nbemmcmd -deletemedia -mediaid <> -originhost NONE"
Changes have been added in this pack that accept "NONE" as a valid origin
host and as a special name.
Additional Notes:
Refer also to ET602232.
--------------------------------------------------------------------------------
Etrack Incident = ET614666 ET613688
Description:
If catalog compression was used on a UNIX master server, the bpdbm
process would not remove client images properly during catalog cleanup if
those images were compressed.
Over time, the disk space consumed by these images that were not removed
properly during catalog cleanup can be significant, although the exact
amount of extra disk space is highly dependant on retention level and
catalog compression configurable settings. (This problem does not affect
Windows master servers.)
Additional Notes:
Avoiding a "disk full" condition by having sufficient available disk space
for the image catalog prevents any operational problems.
If NetBackup 6.0 has been in use for some time and this problem has been
encountered, it is possible that the disk space consumed by the image
catalog (the /usr/openv/netbackup/db/images directory) will shrink
noticeably the first time that catalog cleanup is run after this fix is
applied. Because this is an expected result of applying this fix, do not
be concerned about this reduction in disk space consumption, no usable
files have been deleted.
Symantec recommends that a current catalog backup be completed and
available for recovery before applying the fix in case something unexpected
happens and there is a need to recover the catalog from the current catalog
backup image be encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET615534
Description:
Jobs would fail with a status 25 because bptm could not communicate with
nbjm on the master server when going through a firewall.
Workaround:
To avoid this issue, configure the firewall so that it will wait a longer
time before closing idle connections.
Additional Notes:
Refer also to ET609217.
--------------------------------------------------------------------------------
Etrack Incident = ET615304
Description:
Fixed a problem that caused the NetBackup Policy Execution Manager (nbpem)
to crash with a "60patches/ENG/NB_60MP2_EEB_20060425" in place, when Vault
started.
Additional Notes:
Refer also to ET615305 and ET200604.
--------------------------------------------------------------------------------
Etrack Incident = ET615531
Description:
The MEDIA_UNMOUNT_DELAY function was not always honored for standalone
drives.
Workaround:
Before starting the job, make sure an eligible tape is loaded in the drive
to avoid this issue.
Additional Notes:
Refer also to ET514664.
--------------------------------------------------------------------------------
Etrack Incident = ET615336
Description:
The parent job, nbgenjob, was not completing properly, even though the
child jobs did complete.
Additional Notes:
Refer also to ET611441.
--------------------------------------------------------------------------------
Etrack Incident = ET615646
Description:
The Windows Backup, Archive and Restore user interface did not display all
images for restore (the older backup images were not displayed). Also,
when browsing a client which has a large number of non-standard backups,
bprd would core dump.
Workaround:
To avoid this issue, use the Java user interface and manually select the
start date to browse older images.
Additional Notes:
Refer also to ET579399.
--------------------------------------------------------------------------------
Etrack Incident = ET589069
Description:
Expired media was not being returned to the scratch pool, causing a bptm
status 220 error.
Additional Notes:
Refer also to ET589083.
--------------------------------------------------------------------------------
Etrack Incident = ET615560
Description:
Added the capability to retry immediate backups and allow multiple
schedules of the same policy to be suspended, or incomplete and resumable.
Additional Notes:
Refer also to ET615568.
--------------------------------------------------------------------------------
Etrack Incident = ET614778
Description:
Tracing messages that should appear at level 6 would appear at level 5 and
make the logs less readable.
--------------------------------------------------------------------------------
Etrack Incident = ET614736
**Description:
The Enterprise Media Manager (EMM) server uses a relational database to
store media and device configurations. When the file system runs out of
disk space, the relational database files that the EMM database uses can
become corrupt. This can cause the EMM database to fail to start and
cause backups to fail on the master server. To correct this situation,
the EMM server process monitors disk space and safely shuts down the
EMM database in the event of a disk-full condition.
Additional Notes:
Refer also to ET392256.
--------------------------------------------------------------------------------
Etrack Incident = ET615287
**Description:
Changes were made to the retention levels in Host Properties to resolve
issues that affected the Retention mapping settings in VAULT. This change
corrects a potential data loss issue for Vault customers who use the Vault
retention mappings feature via the user interface. For additional
information, refer to TechNote 282996, on the Symantec Support Web site.
Workaround:
To avoid this issue, disable the use of the Vault retention mappings.
Additional Notes:
This is a data loss issue that could cause vaulted media to expire sooner
than might be expected. Again, refer to TechNote 282996 for additional
details.
--------------------------------------------------------------------------------
Etrack Incident = ET616343
Description:
Media will now be deallocated after a failed multiple copy backup and
duplicated jobs.
Additional Notes:
Refer also to ET567364.
--------------------------------------------------------------------------------
Etrack Incident = ET613180
Description:
VSS Transportable backup of an Exchange server will fail eseutil
validation for Exchange data that exists on a mountpoint volume.
Additional Notes:
Refer also to ET536641.
--------------------------------------------------------------------------------
Etrack Incident = ET618092
Description:
NetBackup Policy Execution Manager (nbpem) crashed because of problems
with the pem persist file read and write.
Additional Notes:
When reading the pem persist file, the first line that could be read was
shifted off by 1 character. This could cause inconsistencies in the first
job in the file and occasionally even a crash.
Refer also to ET543123.
--------------------------------------------------------------------------------
Etrack Incident = ET614250
Description:
Jobs would sometimes not run when they were scheduled to run.
Additional Notes:
Policy Execution Manager (pem) would calculate the scheduled time of a
job. If the job did not run during the window, it may not run in the
next. This could happen with calendar or frequency scheduling.
Refer also to ET622829.
--------------------------------------------------------------------------------
Etrack Incident = ET619764
Description:
Policy Execution Manager would core dump when shuting down due to
nbproxy being shutdown when house cleaning tasks that use nbproxy were
still running.
--------------------------------------------------------------------------------
Etrack Incident = ET622846
Description:
When processing failure history, the Policy Execution Manger would core
dump when calling a library function that was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET624768
Description:
Fixed the About NetBackup dialog from Backup, Archive and Restore window
and the splash screan to display the proper version of the product.
--------------------------------------------------------------------------------
Etrack Incident = ET626204
Description:
The NetBackup Job Manager (nbjm) would crash when resources were obtained
for a generic job.
--------------------------------------------------------------------------------
Etrack Incident = ET626991
Description:
Removed a change to the Windows user interface that caused a regression.
--------------------------------------------------------------------------------
Etrack Incident = ET626960
Description:
Correted an issue that caused information to not be written to the
pem persist file consistently.
--------------------------------------------------------------------------------
Etrack Incident = ET626343
Description:
The NetBackup Job Manager (nbjm) would leak memory with every reference to
the job params file.
--------------------------------------------------------------------------------
Etrack Incident = ET627313
Description:
Policy Execution Manager would leak memory when reading failure history.
--------------------------------------------------------------------------------
Etrack Incident = ET627716
Description:
A change was made because the bprd executable (bprd.exe) was not being
replaced properly on an uninstall of NB_60MP3.
--------------------------------------------------------------------------------
Etrack Incident = ET630431
Description:
Changes have been made to remove the pempersist file before the services
are restarted during the pack installation.
--------------------------------------------------------------------------------
Etrack Incident = ET628695
Description:
A change has been added that prevents bpduplicate from corrupting heap
memory and crashing by copying a string into a too small destination string.
--------------------------------------------------------------------------------
Etrack Incident = ET613657
Description:
All Windows BMR Boot Servers now contain a new wizard to assist in
creating a CD image to be used for the Fast Restore feature.
This new feature is an exciting fast-windows-restore feature to the Bare
Metal Restore (BMR) option. This feature can perform a complete restore
of a Windows system in as little as 15 minutes. This feature means it is
no longer necessary to create DOS-based floppies or CDs. In addition,
this new feature enables BMR to operate in a low-infrastructure mode,
where the BMR Boot Server, Windows Shared Resource Tree, and the
Prepare-To-Restore step are no longer mandatory to restore a Windows
System.
For a description of how to use this new feature, along with feature
requirements and limitations, please refer to the Symantec TechDoc #283726.
This document can be accessed on the Symantec Support Web site using the
following URL:
http://support.veritas.com/docs/283726
================================================================================
=============
NB_CLT_60_2_M
=============
Etrack Incident = ET425117
Description:
Potential access violations, due to a (possibly) incorrect printf argument
list, are now averted.
--------------------------------------------------------------------------------
Etrack Incident = ET425322
Description:
There were a few instances in the code where the image query protocol
version was set to 0, which was a pre-NetBackup 5.0 image version ID.
Some image queries would fail if the size of the total data being backed
up was larger than 2 Terabytes in one job.
This issue has been corrected, thus enabling image queries on backups
greater than 2 Terabytes to work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET427178
Description:
When sharing tape drives between media servers running both NetBackup 6.0
and NetBackup 5.x, a problem existed with the NetBackup 6.0 Scan Hosts.
If the drive being scanned was assigned to a NetBackup 5.x media server,
then the NetBackup 6.0 Scan Host might not stop scanning. This resulted
in SCSI reservation conflicts and DOWN'ed drives on the NetBackup 5.x
assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers share one pool of drives and all of
your NetBackup 6.0 media servers share a pool of different drives.
--------------------------------------------------------------------------------
Etrack Incident = ET428597
Description:
When running multi-streamed Windows Open File Backup backups to back up
open or active files, some Volume Snapshot Provider (VSP) cachefiles in the
format of, _vxfiVspCacheFile_1.VSP, may be left behind by backup jobs that
have already completed. This does not occur with non-streamed backup jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET429921
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths
"NETBACKUP_RELATIONAL_DATABASE_FILES," is run automatically during the
patch installation to add this directive to the cold catalog backup
configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET430039
Description:
NBDB (for Enterprise Media Manager (EMM) and BMR) database recovery failed
if the master server had a newer catalog backup image than the one used in
Disaster Recovery (DR). On Windows platforms, it logged an error message
in the progress log and displayed a error message dialog. On UNIX
platforms, because of a defect in the Java user interface, it would only
report an error message in the log and all restore jobs appeared in job
monitor as successful.
Additional Notes:
With this fix, a user is able to recover from an older catalog backup even
though the user has a newer catalog backup image on the master server.
Full catalog disaster recovering from an older catalog backup is a
"roll-back" operation, that has potential of losing data. Users should
understand the implications and use it with caution.
--------------------------------------------------------------------------------
Etrack Incident = ET414315
Description:
When performing an Optical backup, the optical media will not use side B
once side A becomes filled. Instead a new platter is used. Once all
of the platters are filled on side A, side B of the platters is filled.
--------------------------------------------------------------------------------
Etrack Incident = ET431050
Description:
This pack corrects the frequency mode scheduling algorithm to function the
same as it did in the pre-NetBackup 6.0 product, when the frequency was a
multiple of 24 hours.
--------------------------------------------------------------------------------
Etrack Incident = ET422114
Description:
A problem was corrected that caused the NetBackup Policy Execution
Manager (nbpem) to dump a core file on shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET425135
Description:
Failed snapshots no longer cause "job retires" to become "new jobs".
--------------------------------------------------------------------------------
Etrack Incident = ET421439
Description:
Manual backups would not start immediately if the NetBackup Policy
Execution Manager (PEM) was started first.
--------------------------------------------------------------------------------
Etrack Incident = ET432263
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This could create
problems when recovering the ASA database if the differential backup media
created before the last cumulative had expired. The differential backups
contain the transaction logs that are necessary to roll forward from the
last full backup. To fix this problem, the cumulative incremental backup
will be a full backup for the ASA files.
--------------------------------------------------------------------------------
Etrack Incident = ET430274
Description:
Because of a logic error in the handling of "bptm -delete_all_expired",
the expired media was not being deleted. This prevented recycling of the
media.
--------------------------------------------------------------------------------
Etrack Incident = ET428121
Description:
Upon de-allocating a drive, the Device Allocator (DA) was selecting a Scan
Host as if there had been no previous or existing Scan Host.
--------------------------------------------------------------------------------
Etrack Incident = ET421579
Description:
NetBackup tracks the media manufacturer and serial number in the
EMM database. Some drives do not support this data while some do.
If drives that do not support this type of data are added into a library
with drives that do support this type data, the database can end up with
multiple media with the same manufacturer and serial number information.
This condition would lead to problems loading the media at a future time.
--------------------------------------------------------------------------------
Etrack Incident = ET430429
Description:
The transport of log messages from NBSL to the NOM Server was failing and
causing the Host Session to go down.
POSIX-based systems can set either EWOULDBLOCK or EAGAIN when send() fails.
TAO (part of PSP) was testing just for EWOULDBLOCK. All other errnos were
considered harmful. This prevented the rest of the data from being flushed
out when send () raised EAGAIN. The clients never received the whole data
which caused the hang. A fix for PSP was provided that prevents this
issue from happening again.
--------------------------------------------------------------------------------
Etrack Incident = ET411601
Description:
An error occurred while creating a SUSE Shared Resource Tree (SRT).
Cleanup of this SRT would fail and display the following incorrect message:
[Error] V-125-376 No space left on device. Please ensure that the
specified target location for the Shared Resource Tree has adequate free
space, and retry the command.
Please refer to the Bare Metal Restore System Administrator's Guide
for the space requirements for creating Shared Resource Trees.
--------------------------------------------------------------------------------
Etrack Incident = ET430203
Description:
Expiring a non-multiplexed image should reduce the vimages and kbytes on
the media record. Because of a data conversion error, this reduction is
not taking place.
--------------------------------------------------------------------------------
Etrack Incident = ET429917
Description:
The vmd process no longer core dumps if the EMM service (nbemm) is not
running.
--------------------------------------------------------------------------------
Etrack Incident = ET427169
Description:
The nbpushdata operation fails when "pool name" has a hyphen in the pool
name.
--------------------------------------------------------------------------------
Etrack Incident = ET494938
Description:
Data tapes are no longer be treated as cleaning tapes and are FROZEN by
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET495033
Description:
The Device Monitor shows the same tape mounted in multiple drives. This
tape is assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET492433
Description:
A race condition existed between NBRB and BPTM that would lead to jobs
getting 174 errors.
--------------------------------------------------------------------------------
Etrack Incident = ET430477
Description:
It is now possible to import Backup Exec images that have files with
filenames that contain embedded new-lines in them.
--------------------------------------------------------------------------------
Etrack Incident = ET496071
Description:
Some Oracle backups ended prematurely with status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET495475
Description:
nbpushdata would fail with the following messages in the nbpushdata log
file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in the
Media context
--------------------------------------------------------------------------------
Etrack Incident = ET496956
Description:
A problem was causing the Windows open file backup to not show retries in
the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET420304
Description:
Originally, vmscd, was a single process that serviced requests from the
EMM server synchronously. Because of this, the EMM server was not
receiving the request response in a timely manner. In some cases, the
EMM server thinks that vmscd has exited, thus, triggering certain
operations that were redundant and in some cases harmful.
Now there are two vmscd processes. The parent vmscd process receives
requests from the EMM server and services them as soon as possible. The
child vmscd process collects the drive status from back level media
servers.
--------------------------------------------------------------------------------
Etrack Incident = ET496080
Description:
For media with image expiration set to infinity, nbpushdata would pass an
incorrect value for infinity to the EMM database; thus, the media could
not be queried.
nbemmcmd -listmedia -mediaid <media_id>
NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
--------------------------------------------------------------------------------
Etrack Incident = ET496958
Description:
The Data Lifecycle Manager consolidation jobs will now complete
successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET428319
Description:
A problem existed that caused the nbpushdata -remove command to fail.
Workaround:
To avoid this issue, the EMM data base was dropped and recreated.
--------------------------------------------------------------------------------
Etrack Incident = ET495345
Description:
The default start date, 01/01/1970 will not work for 'bpchangeprimary' in
any locale that does not display dates as mm/dd/yyyy.
Workaround:
If the start date is entered in the correct format for the locale it will
be accepted.
For example:
bpchangeprimary -copy 1 -sl sName -pn cjPName-st FULL -pt MS-Windows-NT
-sd 1070-01-01
--------------------------------------------------------------------------------
Etrack Incident = ET495866 ET496960
Description:
Changed bprd and pem so that the bprd child could terminate and not wait
for a job exit status from pem unless the -w flag was used on the request.
--------------------------------------------------------------------------------
Etrack Incident = ET428657
Description:
When you perform a raw backup with the Encryption option enabled, using
the block device, and then you attempt a restore of the raw image to the
block device, the restore job would finish with a zero (0), however, the
data was not restored correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET497777
Description:
Could not inventory legacy TS8 libraries as TL8.
--------------------------------------------------------------------------------
Etrack Incident = ET497271
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. Corrections were made to the temporary file names
so that inet.conf on the client is updated properly and no error is
generated.
--------------------------------------------------------------------------------
Etrack Incident = ET497944
Description:
Under extremely heavy load in the Device Allocator, the DA may crash EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET496962
Description:
Some vital logs were not displaying correctly.
The form that Log:DbLogMsg is being called in emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message would survive and the important log information was
lost.
Currently many are in the wrong form of:
Log::DbLogMsg( EMMLOG_DEBUG3, who,
"<MANUALCONF> Control host name is NOT passed in, "
"Assuming incoming host < %s > as the control host",
machineName.c_str() ) ;
The quotes were not being processed correctly so the line starting with
"Assuming" would not appear.
--------------------------------------------------------------------------------
Etrack Incident = ET498496
Description:
Non-robotic tape drives that contain unlabelled media are no longer
automatically assigned to non-robotic media specific mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET498519
Description:
In a rare condition, one or more backups would be corrupt when using
Inline Tape Copy (ITC) with multiplexed backups. This could happen under
the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had "continue if the copy fails" flag
set for the copy that failed in the next step.
- A copy other than the first active copy encountered "end of media", so
a new media was needed for this copy. Then, there was a problem getting
or configuring media (for example, writing the media header) such that
this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
--------------------------------------------------------------------------------
Etrack Incident = ET428317
Description:
The back-level media server request, V_QUERY_CLEAN_BYROBNUM, would cause
an SQL error.
--------------------------------------------------------------------------------
Etrack Incident = ET420766
Description:
The vmoprcmd -devmon ds command is failing with a Corba exception.
--------------------------------------------------------------------------------
Etrack Incident = ET499611
Description:
Synthetic backup could have potential data loss in following cases:
- Last full/synthetic, full expired/deleted backup, followed by one or
more incremental backups, and a synthetic backup.
- Last incremental/full backup catalog was compressed before the next
incremental backup takes place.
- TIR records in the last incremental backup are missing for various
reasons
--------------------------------------------------------------------------------
Etrack Incident = ET506459
Description:
Media Servers that share drives on versions of NetBackup older than
NetBackup 6.0 receive host_not_registered errors when attempting to
decree another media server is unavailable.
--------------------------------------------------------------------------------
Etrack Incident = ET495457
Description:
The base NetBackup UNIX Agent has now been integrated with VxFS
Checkpoints. It has been modified to detect VxFS checkpoints using the
mount table's special options, and then use VxFS supplied APIs to detect
sparseness in them, and handle it accordingly.
Without these changes, a base NetBackup UNIX Agent could not tell if the
zero or smaller physical size of VxFS checkpoints, as compared to the
reported file size, is due to actual sparseness of the file or not. The
result was the base NetBackup UNIX Agent had to look through the whole
file and try to determine sparseness; thus, slowing down the backups
considerably.
--------------------------------------------------------------------------------
Etrack Incident = ET293930
Description:
This fix improves the performance of the NetBackup Error log collection
logic because the NBLogCollector was not seeking to a known spot for
performance reasons. To address this issue, logic was changed to get
newly-added error log messages by using a stat() system call to learn the
modified time of the error log file and keeping the opened file for the
next collect() call to maintain the current read position of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET496560
Description:
The NetBackup Service Layer (NBSL) no longer causes a core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET507270 ET507266 ET507656
Description:
The following three issues have been address:
- Under certain conditions backups may not schedule. This would happen
because of a problem in computing the next time a job is due. Windows
were not processed correctly if a backup should have run in a previous
window and if the next window opened or closed at a different time.
- The Advanced Client VSS snapshot backup produced an 805 error. A
mistake in nbpem's logic would cause a child job to be resumed or
restarted using an old job id. It would use the jobid of the parent,
resulting in and an invalid jobid.
- The scheduler would always execute full backups, even for incremental
backups, if the BMR option was on. nbpem would use the wrong criteria
for a last backup query made for a parent job that did not have
multiple data streams enabled. The result was no last full backup
being found, so a full backup would be run instead of an incremental.
--------------------------------------------------------------------------------
Etrack Incident = ET506080 ET566045
Description:
In a cluster under NetBackup Access Control the credential associated with
the physical node name is no longer picked up rather than the virtual host
name associated with NetBackup. And in a cluster, an attempt will be made
to use a credential created using bpnbat -loginmachine for the virtual
host name.
Workaround:
To avoid this issue, create credential files for both the physical host
names and the virtual hostnames for each node in the cluster. For details
on how to create credentials, refer to the NetBackup System Administrator's
Guide Volume II, Chapter 1, "Access Management".
--------------------------------------------------------------------------------
Etrack Incident = ET495479
Description:
The NetBackup Service Layer (NBSL) no longer causes a core dump when NOM
is configured. The core dump would occur when NetBackup 5.x media servers
were configured to a NetBackup 6.0 master server and NBSL would attempt to
collect data from the 5.x media server.
--------------------------------------------------------------------------------
Etrack Incident = ET507657
Description:
An error would occur when nbpushdata used emmlib_DeleteHost to remove the
NDMP host server. An error similar to the following was written to the
nbemm log.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1 native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
--------------------------------------------------------------------------------
Etrack Incident = ET498714
Description:
A change was made to address conflicts in the EMM_Media table
after an upgrade. An EMM server change was made in the
helperAssignUpgradeImageInfoToMergeTable to accept "NONE" as
a valid assigned host name. This change was needed for the
following command:
# /bp/bin/admincmd/nbemmcmd -forcemerge -assignedhost NONE -mediaid A00000
-originhost pjcbk001 -reversemerge
--------------------------------------------------------------------------------
Etrack Incident = ET498037
Description:
User names and group names longer than 32 characters were not supported.
Workaround:
To avoid this issue, you should use group names and user names that are
smaller than 32 characters.
Additional Notes:
Even with this fix, max possible gname and uname allocated is 1024 chars
--------------------------------------------------------------------------------
Etrack Incident = ET507646
Description:
In certain cases when NetBackup Access Control was enabled, long-lived
processes, such as, nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl, and vmd may
have leaked memory.
--------------------------------------------------------------------------------
Etrack Incident = ET509198
Description:
The SQL SERVER backup would complete normally, however, the client user
interface would display -1 status. Improper progress log updates caused
this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET506666
Description:
A Linux client with an empty or non-existent /etc/resolv.conf file would
halt at restore time even though the client's original configuration did
not use the /etc/resolv.conf file.
Additional Notes:
Linux Shared Resource Trees (SRT) created after this pack is applied will
correctly handle an empty or non-existent /etc/resolv.conf file.
--------------------------------------------------------------------------------
Etrack Incident = ET509505
Description:
Spanning media jobs occasionally appeared to be hung, the request would
continually fail with the message, "ROBOTIC LIBRARY IS DOWN ON SERVER".
This typically occurred after an earlier failure of,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server would show the robot as being up and the host as ACTIVE or
ACTIVE-TAPE.
--------------------------------------------------------------------------------
Etrack Incident = ET367776
Description:
The NetBackup Service Layer (NBSL) no longer hangs in a "stopping" state
in the Windows Service Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET506668
Description:
For Linux clients, some S-ATA devices were not being handled correctly
at restore time. Changes contained in this pack load the proper modules
correctly in the restore environment so the restoration can be performed.
Additional Notes:
The original problem presents itself when the restore environment boots.
After loading the SRT, the restoration will stop, requesting for a reboot
of the client, with a boot order string that contains the ata_piix module.
Even if the client is rebooted and the order string is passed from the boot
prompt, the message appears again and the restoration can never proceed.
Once this patch is applied on the Boot Server, the SRT needs to be
recreated for this fix to be available. SRTs created with bmrsrtadm
versions prior to the one contained in this patch will have the problem.
--------------------------------------------------------------------------------
Etrack Incident = ET509087
Description:
A change was made that enables vmd to retry and make the connection to
EMM indefinitely, instead of shutting down if it could not make the
connection.
--------------------------------------------------------------------------------
Etrack Incident = ET500512
Description:
There are end case situations especially when a master server cluster node
goes inactive where the bprdreq -terminate and bpdbm -terminate commands
in bp.kill_all might take several minutes to complete. This can cause
inconsistencies in a cluster enviroment.
--------------------------------------------------------------------------------
Etrack Incident = ET511942
Description:
From the NOM user interface, it is not possible to start a service/deamon
when NetBackup is on UNIX operating systems.
--------------------------------------------------------------------------------
Etrack Incident = ET509733
Description:
NBSL was occasionally sending negative values for the "free space" and
"total capacity" of a storage unit (particularly if the values are
greater than 2^32-1).
--------------------------------------------------------------------------------
Etrack Incident = ET499203
Description:
bpdbjobs -all_columns takes a segmentation fault in either the FreeJobs()
or PrintJobs() function with a stack overflow.
--------------------------------------------------------------------------------
Etrack Incident = ET511981
Description:
It is now possible for SAN media servers to be used as write hosts for
duplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET419837
Description:
Some keys generated by bpkeyutil for standard Encryption would cause
backups to fail. The failure status is 40 - network connection broken.
About one out of 256 keys caused this failure.
--------------------------------------------------------------------------------
Etrack Incident = ET512393
Description:
VxUL queries no longer fail on AIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET509994
Description:
Changed the way NetBackup package versions are stored in SRT records so
that the history of maintenance is preserved.
--------------------------------------------------------------------------------
Etrack Incident = ET509547
Description:
A problem existed that was limited to a DSSU duplication (not a vault or
manual duplication issue) that would take more than 59 minutes to
complete. After 20 minutes, a status 50 occurred, but the underlying
duplication still had 39 more minutes to finish. After 59 minutes,
EMM noticed the "problem" and shut down the job.
--------------------------------------------------------------------------------
Etrack Incident = ET513419
Description:
NBNos no longer runs in single-threaded mode only.
--------------------------------------------------------------------------------
Etrack Incident = ET511008
Description:
If there is more that one user schedule in a policy, and a schedule is
not specified in the backup request, the job may fail with a 199 error
(no open windows).
Workaround:
To avoid this issue, either specify the schedule name in the backup
request, or do not create more that one user schedule in a policy.
--------------------------------------------------------------------------------
Etrack Incident = ET510797
Description:
A job that fails with a 196 error (EC_no_attemp_window_close) will be left
in a "waiting for retry" state instead of being done.
--------------------------------------------------------------------------------
Etrack Incident = ET499144
Description:
When running multi-streamed Windows Open File Backup backups, jobs would
fail with a status 200 error.
--------------------------------------------------------------------------------
Etrack Incident = ET513486
Description:
The following back-level SSO interoperability issues have occurred:
- Numerous re-registrations were consuming all of vmd's bandwidth on the
EMM server.
- Registration failures would occur because the no-scan-host setting,
registration retry timer would block back-level servers from releasing
drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing even more registrations to occur.
Workaround:
DO NOT SHARE DRIVES BETWEEN 6.0 AND 5.X MEDIA SERVERS.
--------------------------------------------------------------------------------
Etrack Incident = ET516562
Description:
nbemm no longer core dumps with a clustered master server.
--------------------------------------------------------------------------------
Etrack Incident = ET511445
Description:
To improve performance of nbpem, all sorting has been removed.
--------------------------------------------------------------------------------
Etrack Incident = ET506661
Description:
After installing NetBackup into a Solaris Shared Resource Tree (SRT), if
the source of the installation is a CD-ROM, the device is left mounted and
the CD-ROM cannot be ejected.
Workaround:
After installing NetBackup into the Shared Resource Tree, exit bmrsrtadm,
start bmrsrtadm again, and this time choose the Share Resource Tree that
was just created.
--------------------------------------------------------------------------------
Etrack Incident = ET516645
Description:
If nbpem received a request to terminate while a terminate request was
being processed, the Policy Execution Manager (pem) would crash.
--------------------------------------------------------------------------------
Etrack Incident = ET326958 ET518198 ET424885 ET387319 ET415289 ET414469 ET422797
ET424915 ET515462 ET499211 ET520460 ET427072
Description:
Added support for the following libraries:
EMC NDMP VTLU
Falcon Stor
IBM 3576 Library
IBM TS7510 Virtualization Engine
HP MSL-2024 G3 Series
Added support for the following drives:
IBM 3592E05
Sony SDX 800v
Updated support for the following libraries:
ADIC Scalar i2000
Quantum TZ Media Changer
Updated support for the following drive:
ADIC i500
IBM 3592
--------------------------------------------------------------------------------
Etrack Incident = ET421278
Description:
Force the UNIX implementations of the BPCD_FORK_CMD_W_STAT_RQST,
BPCD_FORK_OTHER_CMD_RQST, and BPCD_EXECUTE_CLIENT_CONFIG_RQST protocols
to wait as long as necessary for the [child] command to complete.
Previously, the command would have been killed if it did not complete
within BPCD_TIMEOUT seconds (300). This behavior was unwarranted, and
was inconsistent with the Windows implementation, which already waits an
indefinite time. In addition, supporting code that was not necessary
was removed.
--------------------------------------------------------------------------------
Etrack Incident = ET515306
Description:
At "fall-back time" for daylight savings time, the calendar scheduling
may repeatedly run the same job.
--------------------------------------------------------------------------------
Etrack Incident = ET514752 ET563731
Description:
A change made to bpexpdate such that, media IDs that are less than six
characters, and returned from EMM, were not padded with spaces. This
caused bpexpdate -deassignempty to mistakenly deassign media that still
had valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master server, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>\NetBackup\bin\bpsched.d\CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET507316
Description:
The bprd log message was off-by-one for process_command(). This lead to
log messages like:
15:23:10.035 [115624.76592] <2> process_request: command unlisted command
(114) received (where 114 is actually get_hostinfo)
--------------------------------------------------------------------------------
Etrack Incident = ET519755
Description:
The partial restore of a database backup fails. For example, restoring
a single Oracle tablespace from a backup set.
The following types of messages will be found in the bptm log:
14:50:59.752 [19995] <2> read_brm_msg: STOP RESTORE algol_1134518480 EXIT=0
14:50:59.752 [19995] <2> process_brm_msg: GCACTIVE but CHILD_PID not alive
The following types of messages will be found in the dbclient log:
14:50:59.718 [1932.1552] <4> closeApi: INF - FORCED EXIT STATUS 0: the
requested operation was successfully completed
14:50:59.718 [1932.1552] <4> closeApi: INF - closing commSock 220
14:50:59.718 [1932.1552] <4> closeApi: INF - Do not close dataSock
14:50:59.718 [1932.1552] <4> closeApi: INF - closing nameSock 952
14:50:59.718 [1932.1552] <4> serverExitStatus: entering serverExitStatus.
14:50:59.718 [1932.1552] <4> readCommMessages: Entering readCommMessages
15:06:04.724 [1932.1552] <16> readCommFile: ERR - timed out after
900 seconds while reading from C:\Program Files\VERITAS\
NetBackup\Logs\user_ops\dbext\logs\1552.0.1135025111
--------------------------------------------------------------------------------
Etrack Incident = ET518079
Description:
The vmscd's time-out while communicating with back-level servers was too
small. Because of this, vmscd would think that the back-level server was
not running and it used to decree that the host was unavailable.
As part of this fix, the time-out value was raised.
--------------------------------------------------------------------------------
Etrack Incident = ET511741
Description:
vlteject no longer fails with the following error when tapes are taken
out of the map after long time.
"vmchange eject verify not responding[300]"
--------------------------------------------------------------------------------
Etrack Incident = ET512872
Description:
Removed the change events for Error LogMonitoring. For example, the error
log collection functionality was removed. In addition, the
getLogMessages() idl method supports the error log source; thus, NOM call
this method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP2 only works with
NetBackup 6.0 MP1 or MP2.
--------------------------------------------------------------------------------
Etrack Incident = ET511772
Description:
Pagination on the report in myportal did not work if table was accessed
after long duration of time.
--------------------------------------------------------------------------------
Etrack Incident = ET413396
Description:
The LANG environment variable was not being properly inherited from the
master's invocation. Because the locale was passed as an argument to the
user server invocation, there was no harm in redundantly performing a
putenv() from the user server.
--------------------------------------------------------------------------------
Etrack Incident = ET522065
Description:
Restore to an alternate client (not a master or media server) by a
media server fails with error status 159:
The licensed features for this system do not permit the backup of a
remote client (<client> ). Make sure that the license key is entered
properly. In addition, SAN media server licensing should be enforced
for backup but not for restore to allow maximum flexibility for DRM
data restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET522555
Description:
Vault failed to run properly from the user interface in VxSS/NBAC
configuration. While in a start session from the user interface, the job
failed to execute, and nothing appeared in the Activity Monitor. This was
observed for any valid user (Administrator) with all the required
permissions. This fix enables executions that originate from the user
interface to be processed properly.
--------------------------------------------------------------------------------
Etrack Incident = ET432239 ET508863
Description:
Corrected ACS timeouts when the ACSLS server had communication problems
with the media server.
To correct this problem, a 20 second wait was removed before checking for
drive readiness on an ACS mount.
--------------------------------------------------------------------------------
Etrack Incident = ET520519
Description:
A stack-based buffer overflow vulnerability existed in the volume manager
daemon (vmd) running on NetBackup servers. If an attacker was able to
gain access to a vulnerable NetBackup server and successfully exploit this
issue, it could have lead to arbitrary code execution and resulted in
unauthorized access with elevated privileges on the targeted system.
This vulnerability impacted only NetBackup server systems and did not
impact NetBackup client systems.
--------------------------------------------------------------------------------
Etrack Incident = ET432236
Description:
Corrected the use of access bits with the mailslot and with the storage
slots in the robotic libraries.
To correct this issue, add a wait before an eject for Vault-style ejects
for libraries that take extra long for the mailslot to come ready after
being accessed.
Additional Notes:
Access bit checking may require a new device_mappings file, it depends on
the robot.
--------------------------------------------------------------------------------
Etrack Incident = ET512890
Description:
Support 24 character drive serial numbers.
--------------------------------------------------------------------------------
Etrack Incident = ET523022
Description:
NetBackup Resource Broker (NBRB) may hang at startup time if database
records have been corrupted.
--------------------------------------------------------------------------------
Etrack Incident = ET511782
Description:
Thread handles were not being released properly in NBSL, when a new
thread pre-fetched a block of media and volume records from EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET522971
Description:
NBSL no longer sends deletion events for Jobs to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET516605
Description:
Under certain conditions, NetBackup Job Manager (NBJM) runs out of
threads. As a result no new jobs can be initiated and the existing
jobs do not complete.
Workaround:
To avoid this issue, kill and restart the NBJM service.
--------------------------------------------------------------------------------
Etrack Incident = ET493991 ET431087
Description:
An Incremental NetBackup Catalog Backup ends up backing more data
than necessary.
NetBackup Catalog Backup was re-architected in NetBackup 6.0. The plan
was to also support NetBackup Catalog Move Detection. While supporting
that for UNIX by using ctime, in addition to mtime, for deciding on
which files to backup, inadverently opened the door for more directories
to be backed up, since the ctime gets changed for parent directories
of directories under which new catalog is being created. This resulted
in entire client catalog to be backed up again, if there was any other
backup done for that client.
The solution provided in this patch is to use NBU's existing TIR w/Move
Detection logic for NetBackup Catalog Move Detection.
--------------------------------------------------------------------------------
Etrack Incident = ET523400
Description:
In a cluster, Disk staging (duplication to tape) uses the local node name
as the media server instead of the virtual name. Because of this,
bpduplicate may fail with the error, "host is unreachable (47)".
--------------------------------------------------------------------------------
Etrack Incident = ET496959
Description:
NetBackup Job Manager (NBJM) would deadlock or halt when the connection to
bpbrm breaks in the middle of a backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET516377
Description:
NBPEM would crash if a thread referenced a deleted object. This is a
timing problem and can happen when:
- A thread decrements the ref count on an object
- The thread is stalled
- The object is destroyed (ref count = 0)
- The stalled thread starts running and it references the destroyed object
The above problem has been corrected by ensuring that the object is not
referenced after the reference count has been decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET496074
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP-UX 11.23 compiler optimized-out
references to the shared memory control variables.
--------------------------------------------------------------------------------
Etrack Incident = ET425567
Description:
Fixed memory leak in Policy Execution Manager. The leak occurred when
processing any configuration change event sent by NBNos, which passes a
sequence of name value pairs.
--------------------------------------------------------------------------------
Etrack Incident = ET516907
Description:
An exception occurred in NetBackup Generic Job (nbgenjob), where getting
a policy from nbproxy while performing a stream discovery forced a retry.
The first retry resulted in a core dump because the internal file list was
not cleared before rereading the STREAMS file. To resolve this core
problem, the stream discovery was changed to clear the internal file list
before reading the STREAMS file, and to only read the STREAMS file once.
--------------------------------------------------------------------------------
Etrack Incident = ET431505
Description:
Changed nbproxy to catch exceptions when either of the IOR files listed
below in the var directory are empty to prevent the Policy Execution
Manager (nbpem) from exiting on startup.
IOR files in var directory are:
- nbproxy_pem.ior
- nbproxy_pem_email.ior
Workaround:
To avoid this issue, remove the empty IOR files nbproxy_pem.ior and
nbproxy_pem_email.ior from the var directory. On UNIX, the var directory
resides in /usr/openv, and on Windows, it resides in VERITAS\NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET425565
Description:
For user and manual backups, changes have been made that prevent Policy
Execution Manager (nbpem) core dumps by fixing the message queue locking
function.
--------------------------------------------------------------------------------
Etrack Incident = ET423142
Description:
Fix CT_EXCHANGE backup job when streaming is not enabled. Changed Policy
Execution Manager (nbpem) to set stream number to zero for the child
CT_EXCHANGE job. Nbpem was setting it to -1, which made the delta time
option (-dt) that was passed to Bpbrm, zero.
--------------------------------------------------------------------------------
Etrack Incident = ET427069
Description:
Parent job (nbgenjob) did not detect that the Policy Execution Manager
(nbpem) went down so it waited indefinitely for a response. Changed
nbgenjob to ping nbpem using the birth time that was returned to determine
if Policy Execution Manager was running.
--------------------------------------------------------------------------------
Etrack Incident = ET518632
Description:
Fixed NetBackup Resource Broker (nbrb) so that it disconnects from
Sybase ASA when it receives a suspend before a cold catalog backup.
If nbrb does not disconnect from ASA, when Sybase ASA is shutdown for
the cold catalog backup, warnings similar to the following appear in
the Sybase server.log file: Connection terminated abnormally.
--------------------------------------------------------------------------------
Etrack Incident = ET498975
Description:
Idle media servers no longer go offline (such as, "ACTIVE-DISK", "OFFLINE").
--------------------------------------------------------------------------------
Etrack Incident = ET520924
Description:
The function, decree_host_unavailable, from NetBackup 5.x media servers
was causing the NetBackup 6.0 media servers to go offline.
--------------------------------------------------------------------------------
Etrack Incident = ET520279
Description:
The scanability setting of media servers in the EMM database is being
overwritten by the ltid processes of the media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET518557
Description:
Using the wizard to reconfigure NDMP-attached tape drives no longer fails.
--------------------------------------------------------------------------------
Etrack Incident = ET519239
Description:
"bpexpdate -recalculate" and "bpexpdate -backupid" both allow image
expiration dates to be changed while an image duplication is in progress.
If the image spans tapes, this can result in different expiration dates
for the individual fragments.
Workaround:
To avoid this issue, do not run "bpexpdate -recalculate" or
"bpexpdate -backupid" while an image duplication is in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET520937
Description:
This fix eliminates a program fault that attempts to get the media server
catalog path list from a NetBackup 5.x media server when the back-level
server has become unresponsive.
Workaround:
To avoid this issue, make certain all the back-level servers are
functioning.
--------------------------------------------------------------------------------
Etrack Incident = ET327111
Description:
Prepare-to-Restore failures no longer display specific error messages on
the NetBackup Administration Console, rather than indicate that the user
should get the error details from the server logs.
--------------------------------------------------------------------------------
Etrack Incident = ET508741
Description:
Robot Name is now displayed correctly in NOM user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET517878
Description:
Over time, the NBJM process grew in size as jobs were run. The system was
configured to use security.
Workaround:
To avoid this issue, disable security or restart NBJM periodically.
--------------------------------------------------------------------------------
Etrack Incident = ET515457
Description:
Eliminated a potential memory leak when retrieving a list of hosts that
are sharing drives and list of shared drives in a master server domain.
--------------------------------------------------------------------------------
Etrack Incident = ET417455
Description:
BPTM may report an incorrect error at the end of some restore and
duplication jobs that is similar to the following error.
"invalid job id (805)"
--------------------------------------------------------------------------------
Etrack Incident = ET424097
Description:
Synthethic backups would fail or hang on Solaris systems with a low
resource limit for the maximum file descriptor. The bpsynth log would
contain the following:
ACEMsgTran::updateReactor_u: unable to register handle with the reactor
On a few HP-UX systems, bpsynth may core dump if the maximum file
descriptor resource limits are not configured properly.
Workaround:
To avoid this issue, configure the system so that the maximum number of
open files per process is at least 512.
--------------------------------------------------------------------------------
Etrack Incident = ET431087 ET493991
Description:
On UNIX platforms, the catalog moving detection that used ctime and mtime
in an incremental catalog backup, was not always reliable. This resulted
in backing up catalog files that were modified since the last full backup.
To resolve this issue, use the TIR moving detection capabilities in bpbkar
and remove the catalog moving detection code from the catalog backup
library.
--------------------------------------------------------------------------------
Etrack Incident = ET524813
Description:
For Disk-to-Tape duplications, with disk images that were fragmented,
several problems would occur, for example:
- Duplication operations would get this error, "unable to read bpduplicate
message, premature end of file encountered (errno = I/O error)", which was
incorrect.
- Duplication operations could inadvertently mix retention levels on the
output media.
Workaround:
To avoid these duplication issues, touch the following file:
/usr/openv/netbackup/NODTTSDUP.
--------------------------------------------------------------------------------
Etrack Incident = ET431511
Description:
After importing a certain type of NDMP backup, the restore would fail
because the NUM_FILES in the catalog image header was set to zero (0).
The cause was that bpdbm did not count the extra directory entries and
NDMP environmental variables during importing process.
--------------------------------------------------------------------------------
Etrack Incident = ET522253
Description:
Changes have been made the enables the use of FORCE_RESTORE_MEDIA_SERVER
for Basic Disk storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET525778
Description:
Long delays, of as much as 20 minutes, can occur before the Policy
Execution Manager starts a job. The Policy Execution Manager submit
function calls hosts_equal, which sets the maxJobsPerClient value that
is sent to Job Manager, and this may cause a long delay if you have a
lot of clients that are not accessible.
To avoid a long delay in the job submission, you must first determine
if any client is timing out. To do this, change the Policy Execution
Manager debug level to 4 or higher so that the Policy Execution Manager
debug messages are displayed when setting the maxJobPerClient field
during job submission. The debug statements enable you to determine
which clients are timing out. A timeout condition means a client no
longer exists or it is not accessible. After you have determined which
client(s) is timing out, either remove the client from the policy or
make sure it is accessible.
--------------------------------------------------------------------------------
Etrack Incident = ET513067
Description:
Changes have been made to correct a potential core dump when attempting
to get an application cluster list.
--------------------------------------------------------------------------------
Etrack Incident = ET507870
Description:
The Media IDs were not converted to upper case correctly and caused
unexpected mismatches.
--------------------------------------------------------------------------------
Etrack Incident = ET524628 ET533634
Description:
Exchange Transportable backups would fail with a status 69 and resulted
in no parent jobs (nbgenjob) starting. To correct this problem, a changed
was made to the Policy Execution Manager to start a parent job (nbgenjob)
if the policy fields "frozenImage" and "off host backup" are enabled and
streaming is disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET524690
Description:
When executing update_clients to push NetBackup client software to a
Linux x86 machine running a 2.4 kernel, it may fail with a message
that libvxstlportST.so is busy. That library is now being installed
as libvxstlportST.so_new and has been added to move_libs similar
to how some other key binaries are handled.
--------------------------------------------------------------------------------
Etrack Incident = ET525328
Description:
update_clients currently fails when using the <HW> <OS> method of
execution. The check that caused this error has been corrected.
--------------------------------------------------------------------------------
Etrack Incident = ET527265
Description:
If USE_VXSS is set to automatic, it was possible that a copy of the
originator credential would be leaked when negotiating a secure
connection. In addition, an address buffer is no longer leaked if an
insecure connection is received.
--------------------------------------------------------------------------------
Etrack Incident = ET523630
Description:
On HP-UX IA64 platforms, the command bpclntcmd -ip <xxx.xxx.xxx.xxx> would
return the following:
unrecoverable, sorry
host <xxx.xxx.xxx.xxx>: not found.
Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET514064
Description:
Changes have been made to eliminate a code vulnerability that would lead
to a potential core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET527481
Description:
NBJM no longer leaks small amounts of memory while running multi-streamed
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET512447
Description:
A failed bmrsavecfg on the client will now correctly show a non-zero
status in the job monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET429756
Description:
A change has been made to resolve the problem of media remaining mounted
after a synthetic backup. This would only happen if the following
conditions applied:
- The incremental image is very small (assuming the image is on A00001)
- The mount of tape for writing fails the first time (for example, the
tape A00002 was selected first and then the mount of this tape failed).
- The tape, given for the write (the second time after the mount failure)
is the same as the one where the small incremental image exists
(such as, A00001 in this case).
--------------------------------------------------------------------------------
Etrack Incident = ET495489
Description:
A non-multiplexed duplication of a TIR backup written to tape would fail
if the last fragment was zero bytes in length.
--------------------------------------------------------------------------------
Etrack Incident = ET527391
Description:
A potential race condition existed in which the log roll-over at midnight
in ltid could cause NBAC-related log messages to be written to the wrong
file descriptor.
--------------------------------------------------------------------------------
Etrack Incident = ET507962
Description:
bprd has a relatively large memory footprint at start up.
Workaround:
To avoid this issue, do not save large number of VxUL logs.
--------------------------------------------------------------------------------
Etrack Incident = ET521857
Description:
The NOM server no longer consumes large amounts of memory during the
Media Data Load. Part of this problem was caused by NBSL returning all
the media data to NOM when NOM reconnected instead of changing media data.
To resolve this issue, a change was made to the media collector design so
that NBSL sends only changed media instead of all media.
--------------------------------------------------------------------------------
Etrack Incident = ET519432
Description:
Deleting media by volume group would not update the conflicts flags in
EMM_Media.UpgradeConflictsFlag.
--------------------------------------------------------------------------------
Etrack Incident = ET509879
Description:
Changes have been made that prevent a user from configuring devices,
media, media pools, and barcode rules after an upgrade from NetBackup 5.x
to NetBackup 6.0 until nbpushdata has been run.
--------------------------------------------------------------------------------
Etrack Incident = ET526256
Description:
Changes have been made to improve the policy data collection's performance.
--------------------------------------------------------------------------------
Etrack Incident = ET492321
Description:
Fixed an issue with AIX 5.3 and later so that ACLs are now correctly
backed up and restored.
--------------------------------------------------------------------------------
Etrack Incident = ET519253 ET530848
Description:
Bpverify limits the amount of errors it logs to a maximum of 10 entries.
In certain cases, it is useful to log all of the errors and to be able to
manually adjust the catalog file to allow a successful restore. A new
option, -dml, was added to bpverify that disables the maximum amount of
error logging.
--------------------------------------------------------------------------------
Etrack Incident = ET355520
Description:
If a backup mounts a filesystem in bpstart_notify, starts a backup, and is
interrupted, it will not be able to unmount the fileystem in a bpend_notify
script.
--------------------------------------------------------------------------------
Etrack Incident = ET522347
Description:
A 134 status code (unable to process request because the server resources
are busy) was occasionally reported incorrectly as a 24 status code
(socket write failed). This issue could cause a job to fail instead of
being retried if resources were available.
--------------------------------------------------------------------------------
Etrack Incident = ET421374
Description:
Backups no longer fail with a status 12 because it could not open a
NetBackup-created file.
--------------------------------------------------------------------------------
Etrack Incident = ET521820
Description:
The NOM server no longer becomes unstable while retrieving catalog data.
--------------------------------------------------------------------------------
Etrack Incident = ET528831
Description:
The NOM media summary page no longer counts incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET529847
Description:
A change was made to eliminate a code vulnerability/error that would
cause a process core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET530131
Description:
Setting "RANDOM_PORTS = NO" in bp.conf prevents "nbpushdata -add" from
working.
Workaround:
To avoid this issue, do not use RANDOM_PORTS=NO.
--------------------------------------------------------------------------------
Etrack Incident = ET514845 ET530821 ET530802
Description:
In environments where DNS is not available for fully resolving a host's
name, NBAC would require additional configuration steps. Therefore, in
some cases, it is not possible to get NBAC to work.
Workaround:
In some cases it is possible to specify the correct fully-qualified host
name with the bpnbat and bpnbaz command lines. The user is prompted for
the correct value when a problem is found in this regard.
Additional Notes:
A new command line has been added for bpnbat. The bpnbat -ShowMachines
command displays the exact names of the Machine principals that were
added with bpnbat -AddMachine. This indicates whether or not a Short Host
name has been resolved. It also enables the user to see which machines
have thus far been added to the NBAC machine list.
--------------------------------------------------------------------------------
Etrack Incident = ET514845 ET530821
Description:
In environments where DNS is not available for fully resolving a host's
name, NBAC would require additional configuration steps. Therefore, in
some cases, it is not possible to get NBAC to work.
Workaround:
In some cases it is possible to specify the correct fully-qualified host
name with the bpnbat and bpnbaz command lines. The user is prompted for
the correct value when a problem is found in this regard.
Additional Notes:
A new command line has been added for bpnbat. The bpnbat -ShowMachines
command displays the exact names of the Machine principals that were added
with bpnbat -AddMachine. This indicates whether or not a Short Host name
has been resolved. It also enables the user to see which machines have
thus far been added to the NBAC machine list.
--------------------------------------------------------------------------------
Etrack Incident = ET497075
Description:
When submitting a user, archive, or manual backup job with NONE specified
for the progress log, a progress log in the root directory /NONE is
created. Changed bprd to not set progress log parameter passed to Policy
Execution Manager if NONE specified.
--------------------------------------------------------------------------------
Etrack Incident = ET524767
Description:
When bprestore is run with the option to wait for the completion of the
restore job, a firewall between bprestore and bprd can shut down the
socket. This causes bprestore to wait for the completion status which
never comes.
Workaround:
Increase the timeout on the firewall.
--------------------------------------------------------------------------------
Etrack Incident = ET516108
Description:
The VxFS named data-stream processing caused a debug log error when
performing Advanced Client for DB2 backups. The backup completes
successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET519732
Description:
Image header files do not have the correct permissions and are world
writeable in NetBackup 6.0.
Workaround:
Permission on the image files can be changed using operating system tools.
A cron or at job could be used to automate this functionality. Other
options could include automating this with a bpend script.
Additional Notes:
After installation of NetBackup 6.0 MP2, please change the permission of
the appropriate header file to 644.
--------------------------------------------------------------------------------
Etrack Incident = ET519795
Description:
When running a backup with a large number of streams, the image header
files may not be removed correctly from the tmp directory when the image
is validated. This will cause a bpverify request to read the image header
twice - once from the parent directory and once from the tmp directory.
It will see twice the number of expected files and fail to verify the
image.
Additional Notes:
This patch also addresses a similar issue with deleted image header files,
where the image header file is not successfully deleted initially, and is
retained until a subsequent clean-up operation is done.
--------------------------------------------------------------------------------
Etrack Incident = ET523646
Description:
Master server went offline in NOM even though
master servers were running fine.
--------------------------------------------------------------------------------
Etrack Incident = ET530110
Description:
You can now copy and paste file names between include/exclude lists and an
external application like Notepad, in the Host Properties Include/Exclude
page for a Windows client.
Additional Notes:
Following new I18N messages have been added:
- Copy
- Paste
- Change
--------------------------------------------------------------------------------
Etrack Incident = ET492363
Description:
Entire HostSession was being destroyed if error in any single manager.
--------------------------------------------------------------------------------
Etrack Incident = ET416423
Description:
If you create a DB2 policy using a backup script whose name contains
Chinese characters and then run the backup, the backup fails with a
status of 6.
Workaround:
To avoid this issue, modify the path name to not include four-byte,
Chinese characters or include more non Chinese characters.
--------------------------------------------------------------------------------
Etrack Incident = ET530318
Description:
The bpcoverage binary crashes in NetBackup 5.1 MP4 .
Workaround:
To avoid this issue, use the bpcoverage binary prior to NetBackup 5.1 mp4.
--------------------------------------------------------------------------------
Etrack Incident = ET517651 ET526726 ET526745
Description:
Added a software utility (nbsupport 2.1.1) that creates a support package
that consists of multiple reports most often asked for by NetBackup support
personnel.
--------------------------------------------------------------------------------
Etrack Incident = ET526967
Description:
A problem would occur when an Archive was run using NBWin. There was a
change in the behavior that caused data loss when only one file exists
within the directory at the start of an archive job and new files were
added to that directory before the archive completed. BPCD showed that
at the end of the job, the archive was called with 'rm -rf' that removed
the directory and all files resulting in a data loss of the new files
added.
--------------------------------------------------------------------------------
Etrack Incident = ET521720
Description:
one can see many nbproxy.exe hanging around even
after the destruction of its Manager or nbsl.exe itself
--------------------------------------------------------------------------------
Etrack Incident = ET517955
Description:
NBSL no longer sends invalid fields in the Job and Job-attempt data.
--------------------------------------------------------------------------------
Etrack Incident = ET521892
Description:
Running asyncronous I/O on large files can lead to delays in servicing
requests. The design should have handled this uncommon issue, however,
if an error, such as a read error, was encountered with an errno of
EAGAIN, it was treated as a generic error instead of a retry, so the
backup failed.
Workaround:
To avoid this issue, turn off asyncronous I/O.
--------------------------------------------------------------------------------
Etrack Incident = ET497175
Description:
Added new PC-x64 client type.
--------------------------------------------------------------------------------
Etrack Incident = ET517406
Description:
Multiple leak issues in TAO have been fixed in this maintenance pack.
--------------------------------------------------------------------------------
Etrack Incident = ET532659
Description:
The SG driver can cause a kernel panic due to a NULL pointer dereference.
--------------------------------------------------------------------------------
Etrack Incident = ET522386
Description:
An issue existed where in some cases, a job would not schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET497997 ET500067 ET506604 ET515440 ET523577 ET526811 ET533446
ET530687 ET395009 ET401372 ET413319 ET413325 ET413510 ET418654 ET492409 ET426777
ET536105
Description:
Added support for the following libraries:
- ADIC FastStor 2.1
- ADIC FastStor2
- BDT ThinStor
- Copan VTL
- Fujitsu LT270
- NETAPP VTL
- Overland Reo 4000 VTL
- Quantum DLT V4
- Quantum PX50
- Sony CSM-20
Added support for the following drives:
- Exabyte VXA-2
Updated the following libraries:
- Exabyte 480
- HP A5597A
- Quantum MSL6000
Updated the following drives:
- STK T10000
--------------------------------------------------------------------------------
Etrack Incident = ET425635
Description:
This maintenance pack contains error handling enhancements for license
failures in vlteject, vltinject, and vltopmenu.
--------------------------------------------------------------------------------
Etrack Incident = ET533242
Description:
Changes were made to the notify scripts to only call "date" once for
performance reasons. In addition, changes were made to add the missing
parent_start_notify and parent_end_notify scripts that the parent job
(nbgenjob) uses.
--------------------------------------------------------------------------------
Etrack Incident = ET527834
Description:
The NetBackup API that retrieves Catalog DB images was not returning
records in the ascending order of date (backuptime). This caused a
problem because NOM requires the backuptime to be in the ascending order
of date.
--------------------------------------------------------------------------------
Etrack Incident = ET533333
Description:
Hot Catalog Backups were taking too long. For a customer that has a very
large catalog (about 44GB) that contains about 117000 file list entries
(for image catalog directives), the backups were taking in excess of
24 hours.
Workaround:
To avoid this issue, run cold catalog backups, if the hot catalog backups
take too long.
--------------------------------------------------------------------------------
Etrack Incident = ET496741 ET537300 ET570640
Description:
Backups with infinite retention use a specific expiration date value to
mark them as infinite retention. This value was changed in the
NetBackup 6.0 release to deal with some limitations in third party
components. This new value created some reporting issues for backups
that were done on or reported using media servers with the NetBackup 5.0
or 5.1 versions. The backups would be listed as expiring on a specific
date, rather than showing "INFINITY" as their expiration date. This pack
addresses the third party date limitations and reverts the value used to
designate infinite retention to the pre-NetBackup 6.0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET520323
Description:
Windows Hot Catalog Backups would periodically fail with a
status 67: client backup failed to read the file list. This only
occurred if there were client names with multiple underscore ("_")
characters in their NetBackup policy definitions.
Workaround:
To avoid this issue, rename the clients defined in NetBackup backup
policies to client names without underscore characters.
--------------------------------------------------------------------------------
Etrack Incident = ET414828
Description:
This pack contains a fix to a memory leak in Policy Execution Manager when
reading a policy or when sending mail upon job completion (for example,
when the mailAdmin field is specified).
Workaround:
A partial workaround for this issue is to not set the mailAdmin field in
the policy so that no mail will be sent upon job completion.
--------------------------------------------------------------------------------
Etrack Incident = ET519705 ET519368
Description:
After some amount of time, NetBackup EMM would become unresponsive;
requests to EMM would timeout. To corret this issue, the rollovermode is
set to the filesize (which is the default NetBackup configuration).
--------------------------------------------------------------------------------
Etrack Incident = ET533725
Description:
Corrected a problem that caused NBJM to crash intermittently. The problem
was caused by two threads working on the same object concurrently.
--------------------------------------------------------------------------------
Etrack Incident = ET422446
Description:
Corrected the drive unload function in acstest.
--------------------------------------------------------------------------------
Etrack Incident = ET533119
Description:
A change has been made to bpdbjobs to ignore PROCESS lines that appear in
trylogs before the Try line to insure that the correct data is interpreted.
--------------------------------------------------------------------------------
Etrack Incident = ET534333
Description:
Multiple changes have been added to handle a number of sscanf() calls in an
effort to gaurd against potential problems that are similar to buffer
overflow issues.
--------------------------------------------------------------------------------
Etrack Incident = ET532668
Description:
A TIR backup would create a corrupted tape image if the amount of TIR data
received did not match the amount expected.
--------------------------------------------------------------------------------
Etrack Incident = ET407677 ET432231 ET493475 ET493479
Description:
Vault components are now supported in an NBAC environment.
--------------------------------------------------------------------------------
Etrack Incident = ET533084
Description:
If an inline tape copy backup job was suspended before the first
checkpoint was taken and subsequently resumed, the job failed to start.
--------------------------------------------------------------------------------
Etrack Incident = ET530747
Description:
BPTM would sometimes corrupt the on-disk image when recovering from a
disk-full condition. To encounter this problem, a backup policy that uses
inline copy and multiplexing to a DSU/DSSU must be active.
--------------------------------------------------------------------------------
Etrack Incident = ET534512
Description:
Exchange VSS restores were failing because of a regression that was
introduced in an earlier release.
--------------------------------------------------------------------------------
Etrack Incident = ET535998
Description:
"bpdbm -consistency 2", useful to check database consistency, no longer
fails.
--------------------------------------------------------------------------------
Etrack Incident = ET496660
Description:
If a backup image was the same exact size as the defined max fragment size,
a zero-length fragment would be listed in the image header and cause bpdm
to hang while attempting to read the fragment.
--------------------------------------------------------------------------------
Etrack Incident = ET431225
Description:
When a disk full condition occurred while writing the fragment header, an
error would also occur during the same period that did not get cleared and
caused all eligible image candidates to be deleted beyond the disk storage
unit's low water mark.
--------------------------------------------------------------------------------
Etrack Incident = ET538466
Description:
If a single job in a multiplexed group received a 41 status error
(network connection timed out), then all of the jobs in the group would
incorrectly error with this same status.
--------------------------------------------------------------------------------
Etrack Incident = ET539671
Description:
A change has been made to set the debuglogday to currentlogday every time
the debug log file is opened. For robust logging, this fix creates the
first log file for the current day. For legacy logging, this fix prevents
the current log file from getting reopened for every debug log entry.
Workaround:
To resolve this issue, touch the next file in the sequence, then the
robust logging starts to write to the newly created log file.
--------------------------------------------------------------------------------
Etrack Incident = ET534453
Description:
Shared standalone drives did not work if media servers were started while
a tape was loading.
--------------------------------------------------------------------------------
Etrack Incident = ET535036
Description:
A change has been made to resolved an nbproxy build break in addition to
a race condition error in nbsl.
--------------------------------------------------------------------------------
Etrack Incident = ET540019
Description:
NetBackup Catalog images are now retrieved in ascending order.
--------------------------------------------------------------------------------
Etrack Incident = ET539558
Description:
A change was made to greatly reduce the startup time for multi-stream
backup jobs with many streams.
--------------------------------------------------------------------------------
Etrack Incident = ET540913
Description:
An immediate backup would cause the removal and rebuilding of jobs in the
work list, even if the policy has not been changed, resulting in delays
with starting the jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET540910
Description:
The startup time of backup jobs would slow down when entries existed in
the client database.
--------------------------------------------------------------------------------
Etrack Incident = ET514169
Description:
The pack install provides customers with a new option to perform cleanup
of previously saved patch images. This will alleviate concerns because
of an increased footprint and full replacement of all NetBackup client
binaries in maintenance packs. The pack installer will present an
additional prompt on every install to enable or disable this feature.
--------------------------------------------------------------------------------
Etrack Incident = ET538179 ET534458 ET538172 ET538164 ET537437 ET537416 ET537513
ET537486 ET537664 ET537522 ET537530 ET537476 ET537539 ET537559 ET542506 ET536735
Description:
Multiple buffer overflow vulnerabilities have been identified in daemons
that run on Veritas NetBackup master, media, and client servers. An
attacker, if able to access a vulnerable Veritas NetBackup server and
successfully exploit these issues, could potentially execute arbitrary
code resulting in possible unauthorized and elevated privilege access
to the targeted system.
For more information about this vulnerability, refer to TechNote 281521 on
the Symantec Support Web site (http://support.veritas.com/docs/281521).
--------------------------------------------------------------------------------
Etrack Incident = ET540445
Description:
Directory paths longer than 1024 characters can cause a core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET539395
Description:
A lock was inadvertently removed in DeviceManagerImpl::getEventChannel ()
that caused a race condition when invoking the
CollectorBase::getEventChannel () call. This lock has been added back
in to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET542685
Description:
The catalog cleanup process was not resetting the image header level
expiration date on a multi-copy image when the first copy expired. This
caused the expiration date for the image to be incorrectly reported.
This problem affects only image reporting, because the determination to
retain data is based on the copy-level expiration date.
Workaround:
This pack will ensure that the catalog cleanup operation correctly sets
the image header level expiration date. Additionally, it will ensure that
queries against images that were affected by the original problem will
return the correct expiration date. Images affected by the original
problem may continue to show an incorrect expiration date and primary
copy when viewed through a text editor, but will be handled correctly by
the application.
--------------------------------------------------------------------------------
Etrack Incident = ET542894
Description:
A change has been made that enables you to do a Media Freeze and
Unfreeze in NOM user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET413496
Description:
Added an ACS toolkit port to the ACS toolkit 2.3.
Added ACS support to Linux IA64 and HP-UX IA64.
Additional Notes:
HP-UX IA64 does not currently support ACS_TCP_SERVICE mode which also
means there is no ACS firewall support for HP-UX IA64. Symantec is
working with Hewlitt Packard to acquire a new operating system library
for this support.
--------------------------------------------------------------------------------
Etrack Incident = ET541879
Description:
Added support for the new Quantum DLT-S drives.
--------------------------------------------------------------------------------
Etrack Incident = ET533487
Description:
A change has been made to correct known NBSL core dump issues.
--------------------------------------------------------------------------------
Etrack Incident = ET545651
Description:
A scan-host failover to the NDMP path caused the drive to be DOWNED.
--------------------------------------------------------------------------------
Etrack Incident = ET544406
Description:
Backups of Windows clients using standard Encryption would corrupt the
backup image. This caused some restores from this image and bpverify to
fail.
--------------------------------------------------------------------------------
Etrack Incident = ET546171
Description:
Added a configurable option to disable validation of the host name
(chars used to form the name).
--------------------------------------------------------------------------------
Etrack Incident = ET541896
Description:
Changes were made to correct core dump issues when performing a
bpdbjobs -cancel function.
--------------------------------------------------------------------------------
Etrack Incident = ET541878
Description:
Changes were made to correct core dump issues when performing a
bpdbjobs -report -all_columns function.
--------------------------------------------------------------------------------
Etrack Incident = ET419277
Description:
Reduced the number of times bpdbm reads NetBackup configuration information.
--------------------------------------------------------------------------------
Etrack Incident = ET541505 ET566045
Description:
Enhanced the level of support for multi-NIC authentication brokers
under NBAC.
--------------------------------------------------------------------------------
Etrack Incident = ET546839
Description:
Back-level media servers remote scanning drives that are active on 6.0
media servers, may cause the drive to be downed on the scan host.
--------------------------------------------------------------------------------
Etrack Incident = ET542650
Description:
Added "-move" into the "bpdbm -consistency" check to explicitly move out
the corrupted catalog images. "bpdbm -consistency" no longer moves
corrupted images without the option being explicitly specified.
--------------------------------------------------------------------------------
Etrack Incident = ET565075
Description:
Changes have been made to resolve an NBSL core dump on an AIX 5.3 master
server.
================================================================================
=============
NB_CLT_60_1_M
=============
Etrack Incident = ET415495
Description:
Do not allow a down/disabled media server to block the entire Device
Allocator (DA) thread pool.
--------------------------------------------------------------------------------
Etrack Incident = ET423713
Description:
There were a few places in the code where the image query protocol version
was set to 0, which is a pre-NetBackup 5.0 image version ID. Some image
queries would fail if the size of the total data being backed up was larger
than 2TB in one job.
This issue has been corrected enabling image queries on backups greater
than 2TB work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET424051
Description:
A change has been made to avert a potential vulnerability in a Java
authentication service that runs on Veritas NetBackup servers and clients.
This change prohibits remote attackers from executing arbitrary code on a
targeted system. In addition, Symantec recommends that users block the
affected ports from external network access.
--------------------------------------------------------------------------------
Etrack Incident = ET423045
Description:
When sharing tape drives between media servers that were running both
NetBackup 6.0 and NetBackup 5.x, a problem existed with the NetBackup 6.0
Scan Hosts. If the drive being scanned was assigned to a 5.x media server,
the 6.0 Scan Host might not stop scanning. This resulted in SCSI
reservation conflicts and DOWN'ed drives on the NetBackup 5.x assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers are sharing one pool of drives and all
of your NetBackup 6.0 media servers are sharing a pool of different drives.
--------------------------------------------------------------------------------
Etrack Incident = ET422837
Description:
When running multi-streamed Windows Open File Backup backups to back up
open and/or active files, some VSP cache files in the format of
_vxfiVspCacheFile_1.VSP, for example, may have been left behind by the
backup jobs that had already completed. This did not occur with
non-streamed backup jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET428719
Description:
Because of a logic error in the handling of "bptm -delete_all_expired",
the expired media was not getting deleted. This would prevent recycling
of the media.
Workaround:
To avoid this issue, the user can expire the media using bpexpdate.
--------------------------------------------------------------------------------
Etrack Incident = ET424660
Description:
If a hot catalog backup fails and retries, an end of session function is
executed when jobs are still active. This could result in extra catalog
backups to run, extra start and session scripts to run in addition to
extra catalog cleanup operations.
--------------------------------------------------------------------------------
Etrack Incident = ET429008
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths,
"NETBACKUP_RELATIONAL_DATABASE_FILES" is run automatically during patch
installation to add this directive to the cold catalog backup configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET421370
Description:
The NBDB database recovery (for Enterprise Media Manager (EMM) and Bare
Metal Restore (BMR)) will fail if the master server has a newer catalog
backup image than the one used in disaster recovery (DR). On Windows
platforms, it logged an error message in the progress log and displayed an
error message box. On UNIX platforms, because of a defect in the Java
user interface, it reported an error message in the log and all of the
restore jobs appeared in the job monitor as being successful.
Additional Notes:
This maintenance pack enables a user to recover from an older catalog
backup even though a newer catalog backup image exists on the master
server.
Full catalog disaster recovering from an older catalog backup is a
"roll-back" operation that has the risk of data loss. Users should fully
understand the implications and use it with caution.
--------------------------------------------------------------------------------
Etrack Incident = ET431863
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This can create problems
recovering the ASA database if the differential backup media created before
the last cumulative has expired. These differential backups contained the
transaction logs that were necessary to roll forward from the last full
backup.
Workaround:
To resolves this issue, the cumulative incremental backup is actually a
full backup for the ASA files.
--------------------------------------------------------------------------------
Etrack Incident = ET406999
Description:
Transport of log messages from NBSL to NOM Server was failing and causing
the Host Session to go down. PSP's TAO_Transport was not checking for
EAGAIN.
--------------------------------------------------------------------------------
Etrack Incident = ET428760
Description:
The vmd process would dump core if the EMM service (nbemm) was not running.
--------------------------------------------------------------------------------
Etrack Incident = ET425765
Description:
The nbpushdata function failed when a pool name had a hyphen in the actual
pool name.
--------------------------------------------------------------------------------
Etrack Incident = ET492438
Description:
Data tapes are no longer treated as cleaning tapes and be FROZEN by
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET494547
Description:
Device monitor showed the same tape mounted in multiple drives. This tape
in this scenario was also assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET492704
Description:
A Null Reference Exception is produced when creating a custom filter for
the Driver Detail table (Monitoring -> Drivers -> Details table).
--------------------------------------------------------------------------------
Etrack Incident = ET425186
Description:
Oracle backups no longer end prematurely with a status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET495004
Description:
The nbpushdata function failed with the following messages in the
nbpushdata log file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in
the media context
--------------------------------------------------------------------------------
Etrack Incident = ET418546
Description:
The NOM database server uses less CPU utilization over GA.
--------------------------------------------------------------------------------
Etrack Incident = ET495339
Description:
The Windows Open File Backup was not showing retries in the Activity
Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET495403 ET497074
Description:
For media with image expiration set to infinity, nbpushdata passed an
incorrect value for infinity to the EMM database. This resulted in the
media not being queried.
nbemmcmd -listmedia -mediaid <media_id> NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
--------------------------------------------------------------------------------
Etrack Incident = ET425768
Description:
An issue in nbpushdata caused the nbpushdata -remove function to fail.
Workaround:
To avoid this issue, drop the EMM data base and then recreate it.
--------------------------------------------------------------------------------
Etrack Incident = ET496010
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP 11.23 compiler optimized out references
to the shared memory control variables.
--------------------------------------------------------------------------------
Etrack Incident = ET425178
Description:
Data Lifecycle Manager consolidation jobs now complete successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET430806 ET419127
Description:
Changed bprd and the Policy Execution Manager (PEM) so that the bprd child
could terminate and not wait for the job exit status from PEM, unless
the -w flag was used on the request.
--------------------------------------------------------------------------------
Etrack Incident = ET493607
Description:
Could not inventory legacy TS8 libraries as TL8.
--------------------------------------------------------------------------------
Etrack Incident = ET497080
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. A change was made that corrected the temporary
file names so that inet.conf on the client will be updated properly and no
error will be generated.
--------------------------------------------------------------------------------
Etrack Incident = ET497761
Description:
An extremely heavy load in the Device Allocator (DA) may cause EMM to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET496437
Description:
Some vital logs were not displaying correctly. To be more specific, the
form that Log:DbLogMsg is being called in the emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message survived and important log information was lost.
--------------------------------------------------------------------------------
Etrack Incident = ET496608
Description:
Non-robotic tape drives that contain unlabelled media will no longer be
automatically assigned to non-robotic media specific mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET498523
Description:
In a rare condition one or more backups would be corrupt when using Inline
Tape Copy (ITC) with multiplexed backups. This would potentially happen
under the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had the "continue if the copy fails" flag set
for the copy that failed in the next step.
- A copy other than the first active copy encountered an "end of media", so
a new media was needed for this copy. In addition, there was a problem
of getting or setting up media (for example, writing the media header)
such that this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
--------------------------------------------------------------------------------
Etrack Incident = ET423206
Description:
The back-level media server V_QUERY_CLEAN_BYROBNUM request caused an SQL
error.
--------------------------------------------------------------------------------
Etrack Incident = ET424796
Description:
NetBackup Job Manager (NBJM) deadlocks or halts when the connection to
bpbrm breaks in the middle of a backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET431510
Description:
On initial install the Policy Execution Manager failed to start the first
time because no IOR file existed for nbproxy. Once an IOR file existed
and it is not empty, then the NetBackup Service Monitor was able to restart
the Policy Execution Manager.
Workaround:
To avoid this issue, delete the IOR files listed below before starting the
Policy Execution Manager.
On UNIX:
/usr/openv/var/nbproxy_pem.ior
/usr/openv/var/nbproxy_pem_email.ior
On Windows:
Veritas\NetBackup\var\nbproxy_pem.ior
Veritas\NetBackup\var\nbproxy_pem_email.ior
--------------------------------------------------------------------------------
Etrack Incident = ET425564
Description:
The Policy Execution Manager would crash after submitting a user-directed
or manual backup.
--------------------------------------------------------------------------------
Etrack Incident = ET499610
Description:
Synthetic backup had potential data loss issues in following cases:
- The last full/synthetic or full expired/deleted occurred,
followed by one or more incrementals and a synthetic backup.
- The last incremental/full backup catalog was compressed before
next incremental backup took place.
- The TIR records in the last incremental backup are missing for
various reasons.
--------------------------------------------------------------------------------
Etrack Incident = ET505873
Description:
Media servers sharing drives on versions of NetBackup older than
NetBackup 6.0 will receive host_not_registered errors when attempting to
determine if another media server is unavailable.
--------------------------------------------------------------------------------
Etrack Incident = ET506551 ET499474 ET506690
Description:
This entry resolves three seperate issues described in the following list:
- Under certain conditions backups would not schedule. This happened
because of a problem in computing the next time a job was due. Windows
were not processed correctly if a backup should have run in a previous
window if the next window opened or closed at a different time.
- Advanced client VSS snapshot backup no longer causes an 805 error to
occur.
- The scheduler always executes Full backups, even for incrementals, if the
BMR option is on. nbpem would use the wrong criteria for the last
backup query made for a parent job that did not have multiple data
streams enabled. The result was no last full backup being found, so a
full would be run instead of an incremental.
--------------------------------------------------------------------------------
Etrack Incident = ET496102
Description:
As the number of VxUL log files grew, the start-up performance of bprd
would degrade.
Workaround:
To avoid this issue, delete the log files on a regular basis.
--------------------------------------------------------------------------------
Etrack Incident = ET506045
Description:
nbpushdata was using emmlib_DeleteHost to remove the NDMP host when the
following error occurred in the nbemm log. The following is a portion of
the log associated with the delete. Although log-level 6 was used, it
appeared that some log messages were missing.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
--------------------------------------------------------------------------------
Etrack Incident = ET507645
Description:
In certain cases, when NetBackup Access Control is enabled, long-lived
processes such as nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl and vmd would
leak memory.
--------------------------------------------------------------------------------
Etrack Incident = ET500006
Description:
The Policy Execution Manager VxUL message catalog was missing some messages
causing it to crash when trying to log the new messages.
--------------------------------------------------------------------------------
Etrack Incident = ET500061
Description:
SQL SERVER backup completes normally but the client interface Displayed
a -1 status. This was caused by improper progress log updates.
--------------------------------------------------------------------------------
Etrack Incident = ET509509
Description:
When spanning media, jobs occasionally appeared to be hung and the request
was continually failing with the message, "ROBOTIC LIBRARY IS DOWN ON
SERVER". This would happen after an earlier failure causing the message,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server properly showed the robot as up and the host as ACTIVE or
ACTIVE-TAPE.
--------------------------------------------------------------------------------
Etrack Incident = ET509293
Description:
The NetBackup Service Layer (NBSL) occasionally sent negative values for
freespace and totalcapacity of a storage unit (if the values are greater
than 2^32-1).
--------------------------------------------------------------------------------
Etrack Incident = ET508191
Description:
vmd now retries the connection to EMM forever, instead of shutting down
if it cannot connect to EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET511728
Description:
From the NOM user interface, it is not possible to start the service/deamon
when NetBackup is on a UNIX Operating System.
--------------------------------------------------------------------------------
Etrack Incident = ET512560
Description:
It is now be possible for SAN media servers to be used as write hosts for
duplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET510335
Description:
VxUL queries were failing on AIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET510255
Description:
Appending parentheses in the NOM filtering criteria is no longer an issue.
--------------------------------------------------------------------------------
Etrack Incident = ET510415
Description:
New DRIVE and ROBOT Reports have now been created along with multiple
entries for some column names.
--------------------------------------------------------------------------------
Etrack Incident = ET512866
Description:
Removed change events for Error LogMonitoring. For example, error log
collection functionality is removed. In addition, the getLogMessages()
idle method supports the error log source too; thus, NOM will call this
method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP1 will only work with
NetBackup 6.0 MP1.
--------------------------------------------------------------------------------
Etrack Incident = ET513093
Description:
vmscd no longer dumps core. This occurred because vmscd received an invalid
drive type for one of the drives while polling the drive status and vmscd
was not handling the invalid drive type properly.
--------------------------------------------------------------------------------
Etrack Incident = ET513390
Description:
The NetBackup Notification Service (NBNos) was running in single-threaded
mode.
--------------------------------------------------------------------------------
Etrack Incident = ET514603
Description:
Change made to bpexpdate such that media IDs that are less than six
characters returned from EMM were not padded with spaces. This caused
bpexpdate -deassignempty to mistakenly deassign media that still had
valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master servers, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>\NetBackup\bin\bpsched.d\CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET514622
Description:
An NBSL core dump happened while stopping it when it was connected to a
client (NOM). The core dump would occur on Solaris and AIX platforms.
On Windows platforms, it would hang in a 'stopping' state in the Windows
Service Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET515553 ET515559
Description:
vmscd, before the fix, was a single process and it used to service
requests from the EMM server synchronously. Because of this, the EMM server
was not receiving the request response in a timely manner. In some cases,
the EMM server would think that vmscd had exited and which then triggered
certain operations that were redundant, and in some, cases harmful.
--------------------------------------------------------------------------------
Etrack Incident = ET511340
Description:
Several issues have been fixed that related to back-level SSO
interoperability:
- Numerous re-registrations were consuming all of vmd's bandwidth on
the EMM server.
- Registration failures due to no scan host setting registration retry
timer which would block back-level servers from releasing drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing still more re-registrations.
Workaround:
To avoid these issues, do not share drives between NetBackup 6.0 and
NetBackup 5.X media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET516440
Description:
nbemm no longer core dumps on a clustered master server.
--------------------------------------------------------------------------------
Etrack Incident = ET516103
Description:
Vault can fail while logging very long strings.
Workaround:
Disable Vault logging.
--------------------------------------------------------------------------------
Etrack Incident = ET515838
Description:
When the parent job (nbgenjob) performed stream discovery and it received
an exception asking for policy information through nbproxy, it would then
perform several retries. On the first retry attempt the parent job would
core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET429245
Description:
On HP-UX platforms, scheduled backups with file lists that contain
multi-byte characters failed with an error 71 (None of the files in the
files list exist). On the Activity Monitor, the multi-byte characters
were unreadable in the file lists within job properties.
Workaround:
To prevent this issue, please apply the following patches:
- HP-UX 11.23
Patch Name: PHCO_30072
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.11
Patch Name: PHCO_29903
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.00
Patch Name: PHCO_29924
Patch Description: s700_800 11.00 iconv cumulative patch
================================================================================
Corequirement: NB_60_4_M NB_BBS_60_4_M
================================================================================
This Maintenance Pack provides fixes for the Veritas NetBackup (tm) UNIX
clients. NetBackup UNIX Add-on products, Database Agents and the Java user
interface have separate Maintenance Packs.
This Maintenance Pack may require as much as 400MB in free space in the /usr
partition to install. This Maintenance Pack contains a full replacement of all
client binaries for all platforms. If applying this Maintenance pack locally,
up to 50MB of free space is required in /usr partition, depending on platform.
If applying this pack to a server that has had other client platform types
loaded (for example, push install of client binaries) more space is required,
up to 400MB. For more information, please refer to the following TechNote:
http://entsupport.symantec.com/docs/280824
================================================================================
=================
PACK DEPENDENCIES
=================
-- On a server, NB_CLT_60_4_M (this Maintenance Pack) can be installed on a
client using a remote installation procedure or a local installation
procedure.
-- Only on a NetBackup server, NB_60_4_M_<6 digit number>.<server>.tar
must be installed after this Maintenance Pack is installed.
-- Only if Bare Metal Restore Boot Server is installed,
NB_BBS_60_4_M_<6 digit number>.<platform>.tar must be installed after this
Maintenance Pack is installed.
-- Installation of this Maintenance Pack requires version 1.33.4.13.12.13
of Vrts_pack.install script.
-- Deliverables for the agents or options such as DB2, Oracle, Veritas
Storage Migrator (tm) (VSM) do not always change between patches and could
result in a patch not being delivered. When upgrading or patching client
software, any agent software must be upgraded or patched to the latest or
matching level at the same time as the client software.
-- Added support for multiple ACSLS servers to Windows. This requires
all Windows ACS customers upgrade to SUN/STK Libattach version 1.4.1.
I. PRIMARY MAINTENANCE PACK UPDATES
II. DOWNLOAD INSTRUCTIONS
III. KNOWN ISSUES
IV. INSTALLATION INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. DESCRIPTION OF PROBLEMS FIXED
Current Pack
NB_CLT_60_4_M
Pack History
NB_CLT_60_3_M
NB_CLT_60_2_M
NB_CLT_60_1_M
--------------------------------------------------------------------------------
The following information describes the upgrade and downgrade rules or scenarios
that apply to this maintenance pack.
- Upgrade scenarios:
The NetBackup 6.0 MP4 maintenance pack install:
- Can be applied on top of NetBackup 6.0 GA or any 6.0 MPx (prior to MP4).
- Cannot be applied directly to a NetBackup 5.x system. You must install
NetBackup 6.0 GA first.
- Cannot be applied directly to a NetBackup 6.0 MP4 Beta system. (The
Beta version of NetBackup must be uninstalled first.)
- Downgrade scenarios:
If the NetBackup 6.0 MP4 maintenance pack is uninstalled, you will roll
back to the version you had previously installed prior to installing
this maintenance pack, (such as 6.0 GA or 6.0 MPx).
====================================
I. PRIMARY MAINTENANCE PACK UPDATES
====================================
This section identifies the primary changes, maintenance updates, and
enhancements that are contained in this Maintenance Pack.
- NetApp P3 enhancements were made that enable "file system export" for a
Nearstore storage unit on an ONTAP 7.2 Nearstore. For more information
about this enhancement, refer to TechNote 282929 on the Symantec Support
Web site.
- Improved ACS/TLH support
Improvements have been made that ensure robotics update properly.
- Support for X64 Encryption and FlashBackup have been added in this release.
- VxUL Log Recycling has been added to this release.
Log Recycling enables NetBackup users to control the amount of disk
space that is used for logs. Prior to this enhancement, the disk could
fill with log files. For more information about Log Recycling, refer
to TechNote 279590 on the Symantec Support Web site.
- NAT functionality has been enhanced to improve NetBackup communication between
components that are separated by a firewall.
- NetBackup now provides Instant Recovery with VM FlashBackup on Solaris SAP
The SAP Agent now supports Instant Recovery backups and Restores
on Solaris platforms through the advanced off-host method, Flashsnap.
For more detailed information about this feature, refer to TechNote 282337
on the Symantec Support Web site.
- Various BMR enhancements and changes, such as:
- Bare Metal Restore Support for Solaris 10 clients, including support for
Bare Metal Restore Media Boot using DVD
- Bare Metal Restore Support for Veritas Volume Manager 4.1 in Solaris
- A new wizard in the Windows Boot Server Assistant that enables users
to create ISO CD/DVD images for the Fast Windows Restore Boot CD.
- This pack also contains added proliferation support, such as:
- Support for Hitachi AMS500 w/ ShadowImage
- Sun cluster version 3.1 updates
- DB2 on Linux AMD64/EM64T
- Linux, Red Hat 4, and SuSE 9 client types on Power PC from IBM
NOTE: Symantec recommends that you refer to the NetBackup 6.0 Operating System
Compatibility Matrix for the latest information regarding supported
features: http://entsupport.symantec.com/menu_ddProduct_NBUESVR_view_CL.htm
=========================
II. DOWNLOAD INSTRUCTIONS
=========================
1) Download the NB_CLT_60_4_M_<6 digit number>.tar into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
NOTE: NB_CLT_60_4_M_<6 digit number>.tar contains all client binaries.
NOTE: Only if Bare Metal Boot Server is installed, download
and extract NB_BBS_60_4_M_<6 digit number>.<platform>.tar
into the /tmp directory.
2) Extract the NB_CLT_60_4_M_<6 digit number>.tar file
tar xvf NB_CLT_60_4_M_<6 digit number>.tar
This will create the files:
VrtsNB_CLT_60_4_M.README
VrtsNB_CLT_60_4_M.tar.Z
VrtsNB_CLT_60_4_M.preinstall
VrtsNB_CLT_60_4_M.postinstall
VrtsNB_CLT_60_4_M.postuninstall
Vrts_pack.install
==================
III. KNOWN ISSUES
==================
This section contains information about known issues that relate to this release.
- A failed NetBackup 6.0 MP4 install or uninstall may not rollback properly
During an install or uninstall process, if a failure occurs, it is normal
procedure for the installer to stop and begin a rollback operation. The
purpose of the rollback is to return NetBackup to your previously installed
version.
If a failure occurs during an install or uninstall of this maintenance pack,
the rollback may not complete properly. The following list describes how you
can determine if the rollback failed to complete properly:
- Open your Windows Explorer and verify that the "Product Versions" of the
files are not named with the current Maintenance Pack name. For
example, none of the files should have a product version name of 6.0MP4.
- After the rollback completes, try starting the EMM service. If it does
not run, then the rollback failed.
If you encounter any of these symptoms and need more information about this
issue and how to resolve it, refer to TechNote 285743 on the Symantec Support
Web site. You can also contact your Symantec Support representative for
assistance on regaining functionality within your system configuration.
- If you are upgrading from a NetBackup 6.0MP4 Beta to 6.0MP4 GA the services
may not come up after uninstalling the 6.0 MP4 Beta. However installing the
upgrade results in the services coming up. To resolve this issue, you should
disregard the status of services between an uninstall of the 6.0 MP4 Beta and
proceed with the installation of the NetBackup 6.0 MP4 GA version.
- Push installations of a maintenance pack client are not supported in a
clustered environment. Users must install the maintenance pack on each
cluster node locally.
- For Volume Snapshot Provider (VSP) users, a reboot will be required before
the latest VSP fixes will take effect.
- On all platforms, if the server pack install fails for any reason after the
Client pack has completed, be sure not to restart daemons before
retrying the pack installation.
- Reminder: Synthetics is not supported on Tru64 platforms.
- The NetBackup Commands document contains some incorrect information on the
bplist command. The following paragraph accurately explains this command.
The bplist command shows a list of previously archived or backed up files
according to the options that you specify. You can choose the file or
directory and the time period that you want the listing to cover.
Directories can be recursively displayed to a specified depth.
The bplist command shows only the files that you have read access to. It
lists the files only if a user backup is performed by the user owning the
files (that is, an administrator account). A non-administrator or backup
operator cannot bplist the files. You also must own or have read access to
all directories in the file paths. You can list files that were backed up
or archived by another client only if you are validated to do so by the
NetBackup administrator.
If you create the following directory /usr/openv/netbackup/logs/bplist/
with public-write access, bplist creates an debug log file in this
directory that you can use for troubleshooting. The output of bplist goes
to standard output.
Issues that are associated with an ETrack number:
-------------------------------------------------
ET834650 Processes Core on Shutdown
When shutting down NetBackup using either the "netbackup stop" or
"bp.kill_all scripts on Linux, nbsl, nbpem, or both may produce a core
file related to exiting the process.
ET846099 Pem memory leak issue
There is a small memory leak in nbpem that can become significant under
the following circumstances:
- A large number of jobs (thousands) running each day
- The jobs are run as immediate backups rather than scheduled by nbpem
- Policies for the jobs contain a very large number of clients
(hundreds). To avoid this issue, you should periodically restart nbpem.
ET841089 When attempting an NDMP backup of files or data paths that contain
non-ASCII characters with NetBackup 6.0 GA, 6.0 MP1 or 6.0 MP2, the
backup could incorrectly exit with a NetBackup Status Code 0, but be
unable restore the files/directories which contain the non-ASCII
characters. For more information about this issue, refer to the
Symantec Support Web site.
ET849199 The backup of DHCP Windows clients fails when multiple data streams are
enabled and a backlevel media server is used. This issue occurs under
the following circumstances:
- The client operating system is Windows and a DHCP address is used.
- Multiple data streams are enabled.
- The media server is at a back-level (pre-6.0) version.
To avoid this issue, upgrade the media server to NetBackup 6.0, or
change the client addressing scheme to static.
ET852905 A problem may occur if a user runs the device configuration wizard
on a back-level (5,x) media server that has no devices configured and
no entries in the global device database. If a library is discovered
on this host, and the user commits the changes using the wizard, nbemm
may core dump.
To avoid this issue, the user should add a "dummy" drive to that media
server and they try running the device configuration wizard again. To
create the dummy drive, use the following command.
tpconfig -add -drive -asciiname "dummy" -type dlt -noverify
ET847324 A problem exists that causes bpbrmds to exit unexpectedly and not
relocate any images. The problem also causes bpdm to exit unexpectedly
while processing a disk full condition on a disk staging storage unit.
The workaround for this problem requires the user to delete selected
files from the disk staging storage unit. Normally, disk staging
storage units have a metafile with a base name "backupid_CX_F1.ds"
where "X" is the copy number. This means there will be pairs of files
like the following:
beany_1162485014_C1_F1.ds
beany_1162485014_C1_F1.ds.info
beany_1162485014_C1_F1.ds.1162485014.img
beany_1162485014_C1_F1.ds.1162485014.info
There should be only one pair for each backup ID. However, in the
error condition, there will be more than one pair - one in each format.
It is important that only one of these file pairs exist, not both.
The workaround is to remove the pair of the second format if, and only
if, it exists in conjunction with a pair of the first format for all
backup IDs that have both pairs.
On UNIX, the user can search for these pairs by running the following
command with the current working directory in the disk staging storage
unit:
$ ls -1 *_F1.ds* | sort
The sorted listing makes it easy to search for the files by visually
examining the list. The size of each file to be deleted will be less
than 1 KB.
ET847115 The hot catalog backup is failing because of a problem with a string
that NetBackup passes to the Sybase database. The database interprets
this string and changes the occurrences of "\n" to a carriage return.
It then uses this string to create a file, which fails, causing the
entire backup to fail.
This problem will effect Windows users in the following situation:
- A NetBackup 6.0 version
- NetBackup is installed in something other than the default path.
- The installed directory string contains the string "\n" somewhere
within it. For example: "c:\my directory\nbu\VERITAS...."
- User notices that hot catalog backups are failing.
To avoid this issue, perform the following steps.
1. Stop NetBackup by stopping the NetBackup services.
2. Start the Windows registry editor (regedt32.exe)
3. Navigate to the following node
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Paths
4. Change the existing "SM_DIR" key.
This key will be a string (REG_SZ) that contains the NetBackup
installation path. Normally it is, C:\Program Files\VERITAS.
This string will be groups of directory names separated by a path
separator. The path separator is identified by the string "${_ps}",
which will have "\" substituted for it when it is used. There is
also an implied separator at the start of the string.
The problem arises if any one of these directory groups begins with
a lowercase letter "n". Some examples would be:
myDir${_ps}nbu
nbu
${_ps}program files${_ps}nbu${_ps}Veritas
5. Convert the lowercase letter "n" to an uppercase letter "N".
This is safe to do as the Windows operating system is case
insensitive but case preserving.
6. Close the registry editor.
7. Restart the NetBackup services.
=============================
IV. INSTALLATION INSTRUCTIONS
=============================
** The content of this online Readme supersedes the information in the Readme
contained in the download. **
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.
Before installing this maintenance pack, please review the following items:
- Symantec recommends that you perform catalog backups before and after you
apply this maintenance pack.
- If you are planning to install this Maintenance Pack as a part of an
upgrade from a 5.x release then it is important that you understand that the
existing NetBackup databases must be in a consistent state prior to beginning
the upgrade. Information and tools to assist you in determining the current
state of your database, as well as instructions to help you address any
inconsistencies that you might discover can be viewed on the NetBackup Upgrade
Portal, a part of the Symantec NetBackup Support Web site.
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
- If you are upgrading from 5.x to 6.0, you must install this Maintenance Pack
before you run nbpushdata. Failure to install this Maintenance Pack first
will result in a failed upgrade.
For Maintenance Pack installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Before you install this Maintenance Pack, make sure that NetBackup is at
release level 6.0 and configured to run in a cluster.
2) Freeze the NetBackup group. (By freezing the group, you will prevent a
'failover' from occurring during a patch installation).
3) Install this Maintenance Pack on the inactive node(s) of the cluster
(perform steps 1 through 3 below).
IMPORTANT: If you are using HP Service Guard and upgrading from a
pre-NetBackup 6.0 MP4 version, you must complete the installation of
this pack to the inactive node(s), and then copy the following file from
an inactive node to the active node before beginning the pack install on
the active node:
/usr/openv/netbackup/bin/cluster/util/monitor
4) Install this Maintenance Pack on the active node of the cluster (perform
steps 1 through 3 below).
5) If the cluster is in a faulted state, clear the fault.
6) Unfreeze the NetBackup group.
--------------------------------------------------------------------------------
There are two ways to install the client maintenance pack software.
1. Remote Installation: Loads the software on a master server with
the intent of pushing client software out to affected clients.
2. Local Installation: Loads and installs the software only to this
local machine.
Remote client install:
As root on the NetBackup Master/Media Server:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_60_4_M and NB_CLT_60_4_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Selecting the client Maintenance Pack on a Master/Media server will
automatically install the server maintenance pack if the server (NB) .Z file
and README exist in the installation directory. The client install will fail
if the (NB) .Z file and README are not present and the server pack has not
been previously installed. The server maintenance pack will NOT be installed
automatically during a reinstall of the client maintenance pack.
NOTE: The installation of the client pack on a server copies the appropriate
client binaries into place on the server. Additionally, any other client
binaries on the server will be updated so that they can then be pushed out
using update_clients. Therefore, Symantec recommends that you also apply
the NB JAV Maintenance Pack before running update_clients.
NOTE: It is important that Server and Client binaries are kept at the same
pack level on all NetBackup Servers. This is enforced by the Pack install
process.
3) On a server ONLY: The Vrts_pack.install script will prompt you to restart
daemons. Otherwise, after the pack installation has completed, run:
/usr/openv/netbackup/bin/goodies/netbackup start
4) The pack install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
5) On a server ONLY, update the remote NetBackup clients with the
update_clients script.
/usr/openv/netbackup/bin/update_clients <hardware> <os>
where <hardware> <os> is one of the following:
ALPHA/OSF1_V5
HP-UX-IA64/HP-UX11.23
HP9000-700/HP-UX11.00
HP9000-700/HP-UX11.11
HP9000-700/HP-UX11.23
HP9000-800/HP-UX11.00
HP9000-800/HP-UX11.11
HP9000-800/HP-UX11.23
INTEL/FreeBSD5.3
Linux-IA64/RedHat2.4
Linux-IA64/SuSE2.4
Linux/IBMzSeriesLinux2.4.21
Linux/RedHat2.4
MACINTOSH/MacOSX10.3
RS6000/AIX5
SGI/IRIX65
Solaris/Solaris8
Solaris/Solaris9
Solaris/Solaris10
Solaris/Solaris_x86_8
Solaris/Solaris_x86_9
Solaris/Solaris_x86_10
Note: The /usr/openv/netbackup/bin/update_clients command without
any parameters will update all the UNIX clients.
Note: When updating an RS6000 client, there may be circumstances
where update_clients will fail with an error similar to
this:
Couldn't open /usr/openv/lib/libVmangle.so on client
Client open errno = 26
If this happens, execute /usr/sbin/slibclean on the client
to be updated and re-run update_clients.
If the client (CLT) .Z file and README exist in the installation
directory during the installation of the server maintenance pack,
the Vrts_pack.install script will install the client
maintenance pack automatically. The client maintenance pack will NOT
be installed automatically during a reinstall of the server
maintenance pack.
Local client install:
The install script will determine if a local client install is appropriate
and choose the appropriate client type to install.
As root on the NetBackup client:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_CLT_60_4_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this maintenance pack.
=========================
V. UNINSTALL INSTRUCTIONS
=========================
Note: This will ONLY uninstall the maintenance pack from your machine
if the client maintenance pack software was installed directly on the
machine. This uninstall procedure will NOT work on clients that were
installed by pushing the software from a server.
As root on the NetBackup Master/Media Server in which the maintenance pack was
installed:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for
example, backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the
database services are stopped.
2) Change directory to the patch save directory.
Substitute the pack name for ${PACK} in the following command:
cd /usr/openv/pack/${PACK}/save
3) Run the un-install script:
./Vrts_pack.uninstall
4) Verify that the pack uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If update_clients was run after the pack was originally INSTALLED,
run it again after that pack is successfully UNINSTALLED.
6) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/goodies/netbackup start
=================================
VI. DESCRIPTION OF PROBLEMS FIXED
=================================
The following are descriptions of the problems fixed. Please read the entire
document before installing.
README Conventions:
Description
Describes a particular problem contained in this pack.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds can be
used INSTEAD of applying the patch, however, Symantec strongly recommends
the "best practice" of being at the latest available patch level.
Additional Notes
Any additional information regarding a problem is included.
=============
Current pack
=============
================================================================================
Etrack Incident = ET633295 ET617152 ET801824
Description:
Upgraded the version of Veritas Unified Logging (VxUL) to 1.3.7.2 to
enable users to recycle VxUL logs.
--------------------------------------------------------------------------------
Etrack Incident = ET633395
Description:
A change has been added that prevents bpduplicate from overwriting the
heap accounting information and causing the bpduplicate to crash by
copying a string into destination string that is too small.
--------------------------------------------------------------------------------
Etrack Incident = ET634272
Description:
Backup of multiple VxFS file systems using NetBackup's Advanced Clients
Frozen Image Backup method failed in close_vxfs_filesystem() of the
previous open VxFS checkpoint.
Workaround:
Backup one filesystem at a time for frozen image backups.
--------------------------------------------------------------------------------
Etrack Incident = ET638325
Description:
NetBackup log messages no longer show up in the /etc/security/password
file on AIX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET638699
Description:
The Policy Execution Manager (PEM) would crash while PEM was shutting down,
if it was shutting down at the same time a progress log was being updated.
--------------------------------------------------------------------------------
Etrack Incident = ET617254 ET617889 ET640121
Description:
Hot Catalog Backup would not backup images when IDIRSTRUCT equaled 1
because the code expected the master server had a second or later version
of the catalog image directory structure, for example, IDIRSTRUCT = 2.
In a UNIX cluster environment, the VAR_GLOBAL_PATH is linked to the shared
drive. The backup client (such as, bpbkar) does not follow symbolic links
currently and therefore the files inside the linked directory would not be
backed up in an online catalog backup.
Excessive bpdbm debug log entries were produced from a Hot Catalog Backup.
This fix ties the logging of libcatbackup debug messages to the following
setting.
BPDBM_VERBOSE setting.
Example of affected log message:
00:00:02.032 [8398] < 2> db_ImgUnlock: db_ImgUnlock(833d698) error(0)
--------------------------------------------------------------------------------
Etrack Incident = ET636334 ET636411 ET636414
Description:
The hot catalog backups would fail if the CRYPT_OPTION was set to REQUIRED
in bp.conf, where it could also be set through the GUI->Host Properties->
Clients->Encryption tab.
Workaround:
To avoid this issue, set CRYPT_OPTION to ALLOWED, which is the default.
--------------------------------------------------------------------------------
Etrack Incident = ET617892
Description:
For an imported catalog backup image, the command line instruction
"bprecover -r -nbdb" would not work because the parent image ID was
missing in imported ASA image header.
Workaround:
To avoid this issue, open the imported catalog image header file and
remove the PARENT_IMAGE_ID line so that the ASA and the catalog backup
image header files do not contain the field.
--------------------------------------------------------------------------------
Etrack Incident = ET642003
Associated Primary Etracks = ET841985
Description:
Changes were made to JobIMOMObject::CheckAndUpdateJobInfoData() in the
NetBackup Service Layer (NBSL) to correct a core dump situation.
--------------------------------------------------------------------------------
Etrack Incident = ET638313
Description:
The NetBackup Job Manager (NBJM) would crash when it received a message
from BPTM with a bad copy number.
--------------------------------------------------------------------------------
Etrack Incident = ET638320
Description:
The NetBackup Job Manager (NBJM) writes un-initialized data to the
JobParams file. When it reads the file again on a subsequent submission of
the job, it sometimes crashed because of un-initialized fields in the
JobParams file.
--------------------------------------------------------------------------------
Etrack Incident = ET638318
Description:
The NetBackup Policy Execution Manager (NBPEM) submitted a child job with
the option to inherit resources from the parent job after it released
resources from the parent job. The NBJM then crashed while trying to get
the resource from the parent job.
--------------------------------------------------------------------------------
Etrack Incident = ET633983 ET640407
Description:
Status 25 or 45 backup failures occurred under the following conditions:
- The master server is running NetBackup 6.0MP3.
- The media server is running NetBackup 5.x.
- The client is added to the NetBackup client database with the default
connect options.
Workaround:
To avoid this issue, explicitly set the connect_options value in the
client database to a value that is acceptable for a NetBackup 5.x version.
Do not use the default values:
admincmd/bpclient -update -client <client_name> -connect_options 0 0 2
--------------------------------------------------------------------------------
Etrack Incident = ET621772
Associated Primary Etracks = ET642018
Description:
Made changes to correct an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET642010
Description:
Changes were made to replace TreadSafeWrappers calls and to correct an
exception handling logic error in ServiceManagerCollector(). These issues
were causing a core dump issue in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack Incident = ET628333
Description:
Mixing Dynamic Host Configuration Protocol (DHCP) clients and Dynamic Domain
Name Service (DNS) would cause potential data loss and security issues.
--------------------------------------------------------------------------------
Etrack Incident = ET627398
Description:
Hot catalog backup failed if the EMM server was installed on a remote
media server instead of on the master server, and BMR was installed on the
master server.
--------------------------------------------------------------------------------
Etrack Incident = ET579341
Description:
Added Encryption support to x64 NetBackup hosts.
--------------------------------------------------------------------------------
Etrack Incident = ET641058
Associated Primary Etracks = ET641055
Description:
A condition existed that caused NetBackup Service Layer (NBSL) to core
dump in HostSessionImpl::ping().
--------------------------------------------------------------------------------
Etrack Incident = ET638703
Associated Primary Etracks = ET638702
Description:
The NetBackup Policy Execution Manager (nbpem) process deadlocked while
doing bpexpdate -deassignempty -force >/dev/null.
--------------------------------------------------------------------------------
Etrack Incident = ET617887
Description:
An attempt to restore from a True Image Recovery (TIR) backup to tape after
the TIR data had been pruned from the catalog would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET630777
Associated Primary Etracks = ET630772
Description:
A change was made to the Policy Execution Manager to auto retry Vault jobs
on Status codes EC_vc_EjectFailed (287), EC_vc_EjectPartialSuccess (288),
and EC_vc_PartialSuccess (306). If one image failed to duplicate, Vault
would return a status 306. Also changed the parent job (nbgenjob) to
validate the image for a Vault job that returned an error status 306, 287,
or 288.
--------------------------------------------------------------------------------
Etrack Incident = ET618696
Description:
The following error would occur when trying to apply a patch when running
nbdb_upgrade:
Verifying the running version of NBDB ...
***** SQL error: Database server not found
Failed system call, '/usr/openv/db/bin//nbdb_unload -dbn NBDB -s /tmp'
Verification Failed.
When connecting to Sybase ASA using Open Database Connectivity (ODBC),
shared memory connections used space in /tmp by default. If there were
issues creating files in /tmp, the connection would fail. To resolve this
issue, the environment variable, ASTMP, is now set to /usr/openv/tmp.
--------------------------------------------------------------------------------
Etrack Incident = ET636795
Description:
Added the capability to do a step-wise downgrade of the NetBackup
Relational Database schema. This enables you to uninstall one or more
maintenance patches in the order in which they were applied.
--------------------------------------------------------------------------------
Etrack Incident = ET621857
Description:
Unable to create or modify disk staging storage units using the
NetBackup-Java Administration Console if a NetBackup 5.x system was
upgraded to NetBackup 6.0 or if a NetBackup 5.x license key was used
during a NetBackup 6.0 server installation.
This pack corrects this issue and enables you to create or modify disk
staging storage units using the NetBackup-Java Administration Console
if a NetBackup 5.x system is upgraded to NetBackup 6.0 using the 5.x
license or you could update to a NetBackup 6.0 license key.
--------------------------------------------------------------------------------
Etrack Incident = ET644627
Description:
On the active node, if the user has installed this pack on a secure
VCS Windows cluster environment that has a NetBackup server with EMM,
and are observing that NetBackup does not come online, the Enterprise
Media Manager (EMM) database schema did not update properly.
Workaround:
To avoid this issue, perform the following steps:
1. Take the NetBackup Server resource offline.
2. Freeze the NetBackup Service group.
3. Make sure that the Adaptive Server Anywhere - VERITAS_NB service is
started.
4. Execute the following command.
<install dir>/NetBackup/bin/nbdb_upgrade.exe -dbn NBDB
5. Execute the following command.
<install dir>/NetBackup/bin/admincmd/bpsyncinfo.exe
-add_paths NETBACKUP_RELATIONAL_DATABASE_FILES
6. Unfreeze the NetBackup Service group.
7. Bring NetBackup Server resource back online.
If you have experienced this issue on the install then you will also
experience it on the uninstall from the active node.
--------------------------------------------------------------------------------
Etrack Incident = ET636799
Description:
An error would occur when mixing FULL, Differential Incremental, and Vault
schedules in the "Hot_Catalog" backup policy. For example, if a Vault
schedule ran, followed by a Differential schedule (without any other jobs
running in between the two), the result would be the following:
JobID X = Catalog "Control" Job - Ends with Status 2
JobID X+1 = Differential Incremental Catalog Job - Ends with Status 227
--------------------------------------------------------------------------------
Etrack Incident = ET644077
Description:
In NetBackup 4.5, netbackup.dll was installed in the
C:\Program files\CommonFiles\VERITAS\Shared Directory. The NetBackup 6.0 GA
installer did not remove the old version of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET618372
Description:
A change was made so that bpstsinfo correctly passes the
-filteronimagemodetype flag when used with the -remote flag.
--------------------------------------------------------------------------------
Etrack Incident = ET645645
Associated Primary Etracks = ET645697
Description:
A condition existed that caused the NetBackup resource Broker (nbrb) to
core dump under heavily loaded conditions. This problem had occurred
on AIX and HP-UX. There was lot of locking and unlocking involved in the
area where the resource broker (RB) sends the resources to the job manager.
RB was using reverse lock provided by ACE. Either RB was not using the
lock correctly or there was some issue in the ACE's implementation of
reverse lock which caused this core dump. To address the issue, the
lock/unlock logic was simplified.
--------------------------------------------------------------------------------
Etrack Incident = ET617893
Description:
TIR-enabled backups (including FlashBackup and NDMP) could fail in the
validation phase of the backup because of a miscalculated file size. This
patch provides earlier detection of the error and improved reporting on the
cause of the error.
--------------------------------------------------------------------------------
Etrack Incident = ET641172
Description:
Online catalog backups in configurations with cluster 5.x media servers
were creating a bpbackupdb process that looped infinitely.
--------------------------------------------------------------------------------
Etrack Incident = ET628709
Description:
A change was made so that EMM now verifies that all nodes in a cluster are
configured either as masters or media servers. EMM should not allow
media-master configurations among the cluster nodes.
--------------------------------------------------------------------------------
Etrack Incident = ET646623
Associated Primary Etracks = ET849324
Description:
The default method for NetBackup ODBC connections to the NetBackup database
(NBDB)/EMM database is to use shared memory followed by tcpip if shared
memory fails. This is controlled by the LINKS=shmem,tcpip{PORT=13785}
parameter in the database connection string.
On some platforms, there have been intermittent issues with shared memory
connections to the Sybase ASA database.
To work-around this issue, a new parameter has been aded to the vxdbms.conf
dfile to set the LINKS parameter in the connection string. To change this
parameter to only use tcpip connections, the following line
was added to vxdbms.conf:
VXDBMS_LINKS = tcpip{PORT=13785}
The vxdbms.conf file is located in /usr/openv/db/data (UNIX) and
InstallPath\VERITAS\NetBackupDB\data (Windows).
--------------------------------------------------------------------------------
Etrack Incident = ET641145
Description:
A problem existed that caused, in a few rare cases, f-list files in the
catstore subdirectories to have a mixed set of UNIX-style and Windows-style
path separators or even incorrect path entries. The code currently assumes
only one style of path separator was being used which caused problems for
hot catalog backup.
On Windows master servers this results in a partially successful
(status 1) hot catalog backup job.
On UNIX or Linux master servers this results in a failed (status 67)
hot catalog backup job on patch levels prior to MP4 and in a partially
successful (status 1) hot catalog backup job on patch levels MP4 and
later. (UNIX or Linux master servers are now consistent with Windows
master servers in the status for this condition.)
A message similar to the following should be seen in the bpbkar debug log
if this bug is encountered:
ERR - Unable to expand hot catalog backup directive: CATALOG_BACKUP
Workaround:
It is reasonably straightforward to manually identify, edit, and correct
the offending f-list files to avoid this problem.
--------------------------------------------------------------------------------
Etrack Incident = ET593700
Description:
Added a check so that any backups going to a file system export-enabled
Nearstore storage unit must have TIR enabled. This is because the
sts_delete_files process, which is part of the file system export backup,
requires the TIR data.
--------------------------------------------------------------------------------
Etrack Incident = ET632204
Description:
Media locations in ACS robotics were not updated properly after dismount
or during inventory when moving from standalone to robotic.
--------------------------------------------------------------------------------
Etrack Incident = ET644756 ET702144
Description:
In cases where a user authenticated against a non-root broker a failure to
load a credential from disk could occur. This would result in false
negative access checks for users leading to a Backup, Archive, and Restore
user interface rather than the NetBackup Administration console.
Workaround:
To avoid this issue, authenticate against the root broker on the master
server rather than another broker.
--------------------------------------------------------------------------------
Etrack Incident = ET630539
Description:
Corrected the vm.conf mapping of the ACS T10000 media types to HCART2.
--------------------------------------------------------------------------------
Etrack Incident = ET500024
Associated Primary Etracks = ET838966
Description:
Oracle backups no longer fail with a NetBackup status 227.
--------------------------------------------------------------------------------
Etrack Incident = ET646981
Description:
The NDMP agent caused a Dr. Watson error and a DUMP file when backing up
one volume.
This happens only on Windows and only when NDMP logging is enabled.
The problem is caused by "invalid" mtime/atime/ctime values sent by the
filer in the file history. This is not a normal situation.
Workaround:
To avoid this issue, turn NDMP logging off. This problem only occurs if
NDMP logging is enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET635017
Associated Primary Etracks = ET635016
Description:
Due to a memory management issue, the Volume Manager Daemon could
crash during certain media management operations.
--------------------------------------------------------------------------------
Etrack Incident = ET646985
Description:
NDMP backups failed with a status 84 when writing a TIR fragment.
The bptm log showed an error where the expected block position is one off.
This error occurred in the function write_data_tir().
Workaround:
To avoid this issue, add the following line to the file
<installdir>/netbackup/db/config/ndmp.cfg
NDMP_MOVER_CLIENT_DISABLE
This will have a minimal impact on backups. However it will cause a
significant performance impact to dup/verify/import when using
NDMP drives.
--------------------------------------------------------------------------------
Etrack Incident = ET640207
Description:
Allow the end user to specify pool numbers when creating a new volume pool.
A new option (-pnum) was added to the vmpool command to facilitate this.
The new usage is:
vmpool [-pnum <pool number>] -add <pool_name> "<description>" <host> <uid>
<gid>
The -pnum option must be specified before the -add option. The -pnum has
no effect when the -change option is specified.
--------------------------------------------------------------------------------
Etrack Incident = ET627870
Description:
The image will not be closed correctly and a data loss will occur during
duplication or staging where the following is true:
- The destination storage unit (STU) is a volume on a Nearstore with
version 7.2 of ONTAP.
- The disk storage unit option for 'enable block sharing' is set.
The first duplication or DSSU_POLICY backup to the Nearstore will complete
successfully, but subsequent operations using that image (such as, restore
and incremental backups) will not succeed.
--------------------------------------------------------------------------------
Etrack Incident = ET630303
Description:
If there was an error in a scheduled report, the report that caused the
error would not appear in the corresponding email.
--------------------------------------------------------------------------------
Etrack Incident = ET612141
Description:
The "File System Export" button on the Storage Unit dialog will be
available when NetBackup media server 6.0MP3 or higher version is
connected to a 7.2 ONTAP Nearstore or higher version as a
7.1 ONTAP Nearstore cannot export a file system.
--------------------------------------------------------------------------------
Etrack Incident = ET640456 ET632241 ET630393 ET632790
Associated Primary Etracks = ET640453
Description:
The nbpem showed scalability problems because of a recomputation of a
job's due-time when not necessary. In addition, the internal queue
management was a single thread trying to handle multiple queues, which
caused long waits to process requests on some of the queues.
--------------------------------------------------------------------------------
Etrack Incident = ET641156
Description:
Hot catalog backup jobs fail with status 29 on Linux platforms.
In reality the backup did succeed, but the status is not being recorded
correctly resulting in the failed backup job.
Messages similar to the following will be seen in the admin debug log,
which show that the internal CLI used for the hot catalog backup job
did complete successfully:
<2> bpbackupdb: INITIATING: NetBackup 6.0
<2> logparams: -vxss -pjobid 672 -nodbpaths ...
<2> bpbackupdb: EXIT status = 0
But as message similar to these in the bpdbm debug log will indicate,
bpdbm thinks that the CLI operation failed:
<16> exec_vxss_backup: OVsystem(bpbackupdb -vxss -pjobid 672 -nodbpaths ...)
<16> exec_catalog_backup: exec_vxss_backup() failed (29)
--------------------------------------------------------------------------------
Etrack Incident = ET648677
Associated Primary Etracks = ET639374
Description:
The nbpem showed jobs were due but not queued.
--------------------------------------------------------------------------------
Etrack Incident = ET419599
Description:
NetBackup could get an error 130 when backing up VxFS file systems on AIX
platforms that were mounted under non-VxFS file systems that had Access
Control Lists (ACLs)on them.
--------------------------------------------------------------------------------
Etrack Incident = ET638703
Associated Primary Etracks = ET638702
Description:
Changes were made to keep nbpem from hanging or suspending on a
start_bpexpdate.
--------------------------------------------------------------------------------
Etrack Incident = ET649692 ET636127
Description:
Changes were incorporated to address slow start times on user backups.
--------------------------------------------------------------------------------
Etrack Incident = ET646015
Associated Primary Etracks = ET644582
Description:
Changes were made to fix an NBSL core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET641162 ET649541
Description:
Some new image data fields added in NetBackup 6.0 were missing in the
image index file and therefore an online catalog backup job could fail
if the image index feature was enabled for the master server. (The image
index feature was enabled by the "bpimage -create_image_list -client
<master-server-name>" command line utility.)
Running bpexpdate to change the expiration of a phase I imported image
could cause it to be deleted if the backup spans tapes AND the first
tape has not yet completed phase II of the import process.
Workaround:
To avoid this issue, do not enable the image index feature for the master
server (for example, do not run bpimage -create_image_list -client
<master-server-name>"). If the image index feature has already been
enabled for the master server, apply this patch or contact technical
support for assistance in disabling the image index feature for the
master server by removing the IMAGE_* files from the
/usr/openv/netbackup/db/images/<master-server-name> directory to disable
the image index feature for the master server.
--------------------------------------------------------------------------------
Etrack Incident = ET645336
Associated Primary Etracks = ET644082
Description:
The NBJM returns a normal status to NBPEM after the request to resubmit a
job failed.
--------------------------------------------------------------------------------
Etrack Incident = ET699915
Description:
When a backup failed and went from an incomplete to a failed state,
the child job would not run again. The Policy Execution Manager
would not run child jobs after a failure due to the Job Manager changing
the job type from a resume to a restart.
--------------------------------------------------------------------------------
Etrack Incident = ET699915
Description:
When a backup failed and went from incomplete to a failed state,
the child job would not run again.
--------------------------------------------------------------------------------
Etrack Incident = ET700003
Description:
A disk staging storage unit (DSSU) relocation job failed with a status 96,
in spite of available media.
--------------------------------------------------------------------------------
Etrack Incident = ET700745
Description:
Multiplexed restore jobs would possibly fail when the number of active
jobs reached the maximum of 32. When this error occurred, the bptm log
would have an entry similar to the following:
12:21:15.296 [3471] <16> bct_find_nonactive: FATAL - cannot find
non-active Backup Control Table entry
--------------------------------------------------------------------------------
Etrack Incident = ET626205
Description:
Added a call to Sybase's dbvalid command when NBDB or BMRDB databases
were started after a cold catalog backup, catalog recovery, or by
nbdb_admin -start. In addition, added an nbdb_admin -validate
option to call dbvalid at any time.
--------------------------------------------------------------------------------
Etrack Incident = ET700802
Description:
Prepare to restore failed on an AIX client if a volume group contained a
disk or disks that were multi-pathed.
--------------------------------------------------------------------------------
Etrack Incident = ET617061
Description:
Changes were made to ensure that NBSL no longer core dumps in
JobIMOMObject::CheckAndUpdateJobInfoData().
--------------------------------------------------------------------------------
Etrack Incident = ET644612
Description:
The VCS agent and configuration scripts were added for the following
platforms:
- HPIA64
- Linux64
Additional Notes:
To configure and run NetBackup as a VCS clustered application on
HPIA64 and Linux64 platforms, the base NetBackup must be installed along
with this patch. Without this patch, cluster configuration cannot be
performed on these platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET621934
Description:
When two or more DSSUs fill up, they are unable to independently reclaim
disk space. This could cause additional backup jobs to fail (error 129) to
these two unrelated DSSUs if space reclamation took too long.
--------------------------------------------------------------------------------
Etrack Incident = ET632300
Description:
The tpconfig manual user interface would not successfully add shared
robot/drives.
--------------------------------------------------------------------------------
Etrack Incident = ET627293 ET617051
Description:
The NetBackup Service Layer (NBSL) no longer core dumps when failing
over the cluster or if NBSL creates zombie threads.
--------------------------------------------------------------------------------
Etrack Incident = ET703004
Associated Primary Etracks = ET647573
Description:
If NetBackup Access Control (NBAC) was enabled prior to an upgrade
from 6.0GA (or 6.0MP1) to 6.0MP2, any non-Administrator, non-root
users in the NBU_Security Admin Group would lose their Access Control
privileges after the upgrade.
Workaround:
There are three workaround options available to you, that you can use
to avoid this issue:
First workaround option:
------------------------
Add the Non-admin user to the "Security Administrators" group in
VxAZ. To do this, perform the following steps:
1. Open the VxSS user interface (/opt/VRTSat/bin/runvssatgui.sh
2. Open the appropriate Authorization Server (top right button).
Connect to it using root.
3. Select the "Authorization Groups" button on the left panel.
4. Select the "Security Administrators" group in the tree.
5. Select the menu option Authorization > Authorization Groups >
Add Member.
6. Add the non-Admin user using the dialog that appears.
7. The non-Admin user should now have the necessary permission.
This should not circumvent any other security because this
user now has security privileges on VxAZ. If this is not
appropriate, contact Symantec Support for help in taking other
other measures, such as read-only access to Security
information.
Note: The non-Admin user SHOULD have permission without
taking this step.
Second workaround option:
------------------------
Uninstall the VxAZ installation and reinstall. Re-configure NBAC by
Running "bpnbaz -SetupSecurity <server>" and the appropriate
"bpnbaz -AllowAuthorization" commands.
Note: This option will cause any customization to be lost.
Third workaround option:
------------------------
Only use Admin users for Security Operations.
--------------------------------------------------------------------------------
Etrack Incident = ET621194
Description:
Hot Catalog Backups were not cleaning old logs in the
/usr/openv/netbackup/logs/user_ops/dbext/jobs and
/usr/openv/netbackup/logs/user_ops/dbext/logs folders.
--------------------------------------------------------------------------------
Etrack Incident = ET649659
Description:
A change has been made that makes it possible to correct old EMM database
entries in the device mappings file.
--------------------------------------------------------------------------------
Etrack Incident = ET703078
Associated Primary Etracks = ET648013
Description:
The Device auto-discovery wizard and acstest displayed only some of the
tape drives.
Additional Notes:
The problem only happened to a robot with a large number of drives.
--------------------------------------------------------------------------------
Etrack Incident = ET704572
Associated Primary Etracks = ET771586
Description:
BPTM would overwrite a valid image if a backup was canceled during a
fragment break. This issue effected HP-UX and AIX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET703493
Description:
Changes were made to correct an error string collision that prevented the
L10N tools from working.
--------------------------------------------------------------------------------
Etrack Incident = ET704578
Description:
A change was added to correct an incorrect log message in the NetBackup
Tape Manager during a media expiration operation.
--------------------------------------------------------------------------------
Etrack Incident = ET648724 ET631626
Associated Primary Etracks = ET699996
Description:
Changes have been made for various problems that include named streams
associated with directories, and performance issues. In addition, these
changes fix a problem with an HP master that was not able to load the
restricted version of libxm.
--------------------------------------------------------------------------------
Etrack Incident = ET703215 ET771306
Description:
A change has been implemented that allows a local client install of a
Macintosh platform as well as other non-server platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET704832
Associated Primary Etracks = ET704822
Description:
When using virtual storage units and after a cluster application failover,
the active node was not being set correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET640484
Associated Primary Etracks = ET640481
Description:
When Endpoint_Selector tries to connect to profile_in_use () it is possible
that another thread closes the connection and resets profile_in_use.
--------------------------------------------------------------------------------
Etrack Incident = ET704957 ET704961 ET704980 ET704977
Description:
Changes have been made to correct issues relating to duplicate log message
numbers as well as a Linux loader problem.
--------------------------------------------------------------------------------
Etrack Incident = ET648557
Description:
Excessive resource usage no longer occurs during synthetic backups.
--------------------------------------------------------------------------------
Etrack Incident = ET704640 ET632758 ET763828
Associated Primary Etracks = ET610208 ET703589
Description:
If failure history was exceeded, it would recalculate jobs and continue to
retry; thus, not starting the children jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET609542
Description:
Certain VSP binaries were being laid down, even though VSP was not
installed on the machines. A check has been added to see if the VSP key
exists before laying down the binaries.
--------------------------------------------------------------------------------
Etrack Incident = ET538815 ET525797
Associated Primary Etracks = ET773470
Description:
The following two issues have been resolved:
- Systems that are up more than three days, no longer become unresponsive
on MSCS systems running NetBackup 6.0.
- Changes have been made to nbemm and nbrb processes to eliminate core
dumps when running with NBAC.
--------------------------------------------------------------------------------
Etrack Incident = ET766069
Description:
The NetBackup Job Manager (NBJM) had deallocated the resources of a
parent job because they were not consumed in time because the NetBackup
Policy Execution Manager (NBPEM) took longer to submit the first child.
This resulted in status 50 and status 801 errors. (Status 50 is a parent
job end error and status 801 is a children end error.)
--------------------------------------------------------------------------------
Etrack Incident = ET647920
Associated Primary Etracks = ET646600
Description:
A problem with the bpstsinfo -UPDATE command has been corrected and it
no longer causes a core dump when creating threads.
--------------------------------------------------------------------------------
Etrack Incident = ET764906 ET783411
Associated Primary Etracks = ET795340
Description:
Using the catalog archive process, files were not being removed from the
catstore directory. In addition, running the catalog archive process while
an online catalog backup was in process could have caused the catalog
backup to fail.
Additional Notes:
A new option, "-remove_dotf", has been added to the bpcatarc command. This
option eliminates the need to pipe the output from bpcatarc to bpcatrm to
remove .f files. If the new option is not used, you must continue to pipe
the output from bpcatarc to bpcatrm to remove .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET768361
Associated Primary Etracks = ET768272
Description:
update_clients -Install_ADC no longer fails if the client HOME is something
other than /.
--------------------------------------------------------------------------------
Etrack Incident = ET633295 ET620589 ET767219 ET771458
Description:
Log Recycling enables NetBackup users to control the amount of disk space
that is used for logs. Prior to this change, the disk could fill with
log files.
Previous options available for controlling disk use was available via
either 1) user intervention with the vxlogmgr -d command, 2) a cron job
that called vxlogmgr -d, or 3) the 'Keep Logs' setting in the
NetBackup-Java Administration Console. These options were often inadequate
because they are time-based pruning, while VxUL log recycling is
continuous. Often, time-based pruning has been inadequate because the log
files filled the disk before the time-based pruning has chance to execute.
For more detailed information about Log Recycling, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/279590
--------------------------------------------------------------------------------
Etrack Incident = ET766166
Description:
Block-level incremental (BLIB) backups were not working with the SAP
database agent.
--------------------------------------------------------------------------------
Etrack Incident = ET768448
Description:
Could not manually create NDMP or Media Manager storage units using the
NetBackup-Java Administration console. Using the bpstuadd -nodevhost
command would return the message, "Remote Media Servers not allowed for
NetBackup Server".
--------------------------------------------------------------------------------
Etrack Incident = ET768441
Description:
vmphyinv no longer fails while changing media residence.
--------------------------------------------------------------------------------
Etrack Incident = ET769421
Description:
When selecting the preferred machine name for a cluster node, which will
be stored in the EMM database, ignore any REQUIRED_INTERFACE entries in
vm.conf or bp.conf (Registry on Windows).
Workaround:
To avoid this issue, remove the REQUIRED_INTERFACE entries from vm.conf and
bp.conf (Registry on Windows) before installing NetBackup 6.0. This only
pertains to cluster environments.
--------------------------------------------------------------------------------
Etrack Incident = ET768457
Description:
The nbemmcmd -deletehost command no longer fails if a storage unit is set
to, "Any Available Host".
--------------------------------------------------------------------------------
Etrack Incident = ET767144
Associated Primary Etracks = ET767131
Description:
No longer receive "Allocation Failed" errors when trying to connect to the
Activity Monitor. This occurred for all users using the Java Activity
Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET769437
Description:
A previous change was made to bpduplicate which could in some instances
result in creating a command string which bpdm could not parse. This
caused duplication to fail. This problem only existed for NearStore
storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET649747
Associated Primary Etracks = ET648871
Description:
User-directed archives no longer delete files if warnings are generated
during the backup portion of the operation.
--------------------------------------------------------------------------------
Etrack Incident = ET770672
Description:
Storage unit changes could cause policy execution manager (PEM) to receive
unnecessary event notifications which would impact PEM performance.
--------------------------------------------------------------------------------
Etrack Incident = ET413513
Description:
For a policy that used wildcards (such as, *) in the file list and enabled
multiple data streams, NetBackup would not include any dot files (such as,
.rhosts) at that directory level in the backup.
--------------------------------------------------------------------------------
Etrack Incident = ET769378
Description:
If the Hot Catalog Backup encountered an image catalog that was corrupted,
it would stop the hot catalog backup at that point and finish immediately
with an error code of 67 (file list read failed).
Now it continues past the corrupted image catalog, and backs up the rest of
the catalog, and finishes with a partial success status of 1.
Workaround:
To avoid this issue, fix the corruption in the image catalog, or take a
cold catalog backup.
--------------------------------------------------------------------------------
Etrack Incident = ET767294
Associated Primary Etracks = ET763625
Description:
A new entry "MediaBlockSize" is provided in the nbsl.xml file to configure
fetch size. This option is useful for congested TCP/IP networks, where the
default fetch size of 1000 could fail.
--------------------------------------------------------------------------------
Etrack Incident = ET593547
Description:
The media_deassign_notify notification script, added to the
<install_path>/netbackup/bin/goodies directory, will execute if it is
moved into the <install_path>/netbackup/bin directory. This script is
executed every time a media is deassigned.
--------------------------------------------------------------------------------
Etrack Incident = ET774846 ET805115 ET818780 ET831242
Associated Primary Etracks = ET621934
Description:
On large file systems with a large number of images, disk staging would not
free space fast enough to prevent concurrent backups from failing with 129
errors.
Additional Notes:
When a backup to a disk storage unit with staging completes, the percent
used is compared with the high water mark. If the percent used is equal to
or greater than the high water mark, a bpdm process will be invoked which
will remove staged images until the low water mark is reached.
To disable this behavior, create the "IGNORE_HIGH_WATER_MARK" touch file in
the netbackup/bin directory.
--------------------------------------------------------------------------------
Etrack Incident = ET768910
Associated Primary Etracks = ET763868
Description:
update_clients did not recognize the invalid parameter Install_java. A
change to the parameter check has been made to catch this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET645067
Associated Primary Etracks = ET645064
Description:
Sun Cluster agent was reporting the following error when failing over the
resource group.
"Failed to retrieve the resource type handle: invalid resource type"
--------------------------------------------------------------------------------
Etrack Incident = ET770159
Description:
To determine the NetBackup server version, bpexpdate, bpdbm, and some other
components were using bpcd protocol. If one of the servers is down, it may
take a long time. In addition, the error handling of the failure was not
appropriate.
A change has been made to fetch the NetBackup server version from the EMM
database. This is a fast and more reliable way to determine NetBackup
server versions.
--------------------------------------------------------------------------------
Etrack Incident = ET770650
Description:
Changes have been made to correct various compile warnings.
--------------------------------------------------------------------------------
Etrack Incident = ET776562
Description:
The Problem's Report shows, "SO_REUSEADDR failed, errno = 0, No error".
--------------------------------------------------------------------------------
Etrack Incident = ET772419
Description:
During normal termination using the bpdown command (on Windows), PEM's
JobScheduler::terminate was not called. This casued PEM to hang while
waiting for the Connection Factory to be closed and eventually lead to a
crash.
--------------------------------------------------------------------------------
Etrack Incident = ET777370
Associated Primary Etracks = ET649531
Description:
"bpstsinfo -UPDATE" no longer hangs on an exit.
--------------------------------------------------------------------------------
Etrack Incident = ET699903
Description:
Tapes that were not full were sometimes mistakenly ejected from standalone
drives after jobs completed.
--------------------------------------------------------------------------------
Etrack Incident = ET773419
Description:
Changes were added to fix warning errors when compiling jobmgr on
HP-UX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET772287
Description:
Changes were made to fix issues where synth backups were failing when going
to a File system, export-enabled, NearStore storage unit because they did
not "admit" to being TIR enabled even if the policy they are run out of is
TIR enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET768443
Description:
The user was able to change the pool type of the default none, NetBackup,
DataStore, and Catalog backup pools. This fixes the problem from the
server side.
--------------------------------------------------------------------------------
Etrack Incident = ET776697
Description:
Duplication failed if VERBOSE=5 was set and the destination storage unit
was a tape.
This problem was introduced by a previous fix in this pack and does not
exist in any released software.
Workaround:
To avoid this issue, do not set VERBOSE equal to 5.
--------------------------------------------------------------------------------
Etrack Incident = ET770273
Description:
Wildcard matching in image keywords does not work.
--------------------------------------------------------------------------------
Etrack Incident = ET777616
Description:
Failing synthetic backups would unintentionally perform a catalog cleanup
instead of deleting the single failed backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET771311
Description:
Changes were made to resolve several small memory leaks that were possible
in infrequently encountered scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET773473
Description:
Added support for Linux, Red Hat 4, and SuSE 9, on Power PC from IBM.
Normal UNIX client support for these client types is also covered with
this maintenance pack.
File system support is limited to EXT2, EXT3, ReiserFS on SuSE SLES 9, and
NFS. Files that are greater than 2 Gigabytes are supported. Local user
interfaces are available through the command line or the menu interface
(using the bp command). Remote access is the same as all other UNIX
clients.
For the client binaries to be installed from the UNIX patch you must first
create the following directories:
/usr/openv/netbackup/client/Linux/IBMpSeriesRedHat2.6
/usr/openv/netbackup/client/Linux/IBMpSeriesSuSE2.6
The binaries for the Encryption licensed feature are available through
the Encryption patch. For the Encryption binaries to be installed from
the UNIX Encryption patch you must first create the following directories:
/usr/openv/netbackup/crypt/Linux/IBMpSeriesRedHat2.6
/usr/openv/netbackup/crypt/Linux/IBMpSeriesSuSE2.6
For additional information about Encryption, refer to the NetBackup
Encryption readme.
--------------------------------------------------------------------------------
Etrack Incident = ET579398 ET775062
Associated Primary Etracks = ET701785 ET701785
Description:
Synthetic Backup no longer fails when a component image spans tape volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET774704
Associated Primary Etracks = ET774649
Description:
Restores of backups for clients that had FlashBackup policies (either alone
or in combination with other policy types) were slow to become active and
mount tapes.
--------------------------------------------------------------------------------
Etrack Incident = ET770151
Description:
The "bpexpdate -recalculate -backupid -ret" command correctly changed the
expiry date of an image, but not the image retention level.
--------------------------------------------------------------------------------
Etrack Incident = ET772390
Description:
In some scenarios, the NetBackup Resource Broker (NBRB) was orphaning
resources while waiting for tape span and then deallocating those
resources. This caused an erroneous job termination.
--------------------------------------------------------------------------------
Etrack Incident = ET775684
Description:
Vaulting (bpduplicate) failed with the second image in a batch job with a
"resource request failed" message.
Workaround:
This problem may occur if images are on media with an ID of less than six
characters. To avoid this issue, use six-character media ID's.
--------------------------------------------------------------------------------
Etrack Incident = ET775681
Description:
Increased the mount timeout for TLH drives to accommodate drive cleaning by
the library between mounts.
--------------------------------------------------------------------------------
Etrack Incident = ET775677
Description:
Changes have been made to enable NetBackup to control TLH robotics with up
to 512 drives.
--------------------------------------------------------------------------------
Etrack Incident = ET775429
Description:
Changes were made to correct error message for invalid media type mapping.
--------------------------------------------------------------------------------
Etrack Incident = ET775427
Description:
Changes were added to correct syslog messages to print appropriate
information.
--------------------------------------------------------------------------------
Etrack Incident = ET775428
Description:
Resolved an issue with the TLD inventory with the empty_map option set by
correcting the algorithm so that if only the last slot is open, it can
still be used without failing.
--------------------------------------------------------------------------------
Etrack Incident = ET768449
Description:
Resolved an issue that would not allow you to delete a machine of
APP_CLUSTER type.
--------------------------------------------------------------------------------
Etrack Incident = ET776667
Description:
Changes were made to correct various compiler warnings.
--------------------------------------------------------------------------------
Etrack Incident = ET778780
Description:
A bad configuration could lead to thousands of monitor-provider allocations
in the database. The resource broker (RB), on startup, may consume a lot of
memory reading these database entries and may even dump core. Now the RB
removes all of the monitor-provider allocations at startup.
--------------------------------------------------------------------------------
Etrack Incident = ET775425
Description:
When downing a drive using the vmoprcmd -downbyname or vmoprcmd -down
comands, the drive's designated scan path was sometimes set back to "UP".
--------------------------------------------------------------------------------
Etrack Incident = ET775435
Description:
When a pre-NetBackup 6.0 media server was unassigned a drive that was
Scanned by a NetBackup 6.0 media server, it was not clearing the
RVSN/EVSN and Ready fields.
--------------------------------------------------------------------------------
Etrack Incident = ET780083
Associated Primary Etracks = ET780079
Description:
When changing a drive from not shared to shared using the wizard, and
the new host (the host that will now make it shared) was running
NetBackup 5.x, the wizard would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET777630
Description:
Back-level media servers are not able to DA-release the drives because
re-registration timers block the request.
--------------------------------------------------------------------------------
Etrack Incident = ET775426
Description:
The robotic test utility (robtest) would core dump and could not perform
an unload if multiple paths exist.
--------------------------------------------------------------------------------
Etrack Incident = ET770182
Description:
Long delays occurred when starting immediate backups because the Policy
Execution Manager calls getNextJob() when processing immediate requests.
Removed call to getNextJob() for immediate requests when searching for the
backup. It makes the time to find the job n squared instead of n, where n
is the number of entries in the worklist.
--------------------------------------------------------------------------------
Etrack Incident = ET770337
Description:
The Policy Execution Manager was using the wrong lock to extract entries
from the job queue when processing user, archive, or manual backup
requests. This issue has been resolved and will no longer result in
data corruption, a crash, or lost data.
--------------------------------------------------------------------------------
Etrack Incident = ET772631
Description:
The Job Manager CPU utilization was high while most of the user backup jobs
were queued. The Job Manager was busy sending WAITING messages to the
progress logs for the queued, user backup jobs. The WAITING message is sent
every 30 seconds.
To resolve this issue, Job Manager was changed to increase the interval
between these WAITING messages sent to the progress logs.
--------------------------------------------------------------------------------
Etrack Incident = ET770167
Description:
Because of changes in the startup process with NetBackup 6.0 MP4, the
Policy Execution Manager can not start jobs until the build worklist is
complete. This process can take a long time.
To compensate for this, the build worklist has been changed to not query
the last backup or compute the due times so that the list can be built very
quickly. After the list has been built it will then synchronize with the
NetBackup Job Manager so the jobs can be started, followed by the
calculation of all of the jobs due times.
By dividing the process of how the worklist is built into two steps, jobs
can be started much sooner.
--------------------------------------------------------------------------------
Etrack Incident = ET770655
Description:
User backup requests to the Policy Execution Manager appeared to be waiting
a long time for the worklist lock. A change was made to the Policy
Execution Manager to skip the due-time calculation for user, archive, or
immediate requests.
--------------------------------------------------------------------------------
Etrack Incident = ET781527
Associated Primary Etracks = ET703273
Description:
Changed the Policy Execution Manager to call the Job Manager restartJob
Interface which looks at restartSelection setting instead of
resourceSelection. When a parent job is resumed, it frees the resource.
Job Manager failed the job if it looked at the resourceSelection (that is
set to inherit parent resource) but would work if it used restartSelection
(that is, set to use standard resource).
--------------------------------------------------------------------------------
Etrack Incident = ET777064
Description:
The naming convention used by the Sun Solaris Leadville HBA driver has
changed.
--------------------------------------------------------------------------------
Etrack Incident = ET782623
Description:
A change was made to correct an uninitialized local variable as well as
remove an unused local variable within the code.
--------------------------------------------------------------------------------
Etrack Incident = ET778981
Description:
Changes were made to resolve NBPEM memory leaks.
--------------------------------------------------------------------------------
Etrack Incident = ET779116
Description:
NetBackup services NBPEM and NBJM would core dump if an attempt was made to
Start them on a media server.
--------------------------------------------------------------------------------
Etrack Incident = ET781175
Associated Primary Etracks = ET781185
Description:
The user-configurable, MEDIA_UNMOUNT_DELAY timeout, was not being honored
for database agents.
--------------------------------------------------------------------------------
Etrack Incident = ET773564
Description:
A problem with the command -delete_server_from_app_cluster, made it
impossible to unconfigure an application cluster and reconfigure it with
the correct name.
--------------------------------------------------------------------------------
Etrack Incident = ET778908
Description:
Made multiple Coverity fixes for PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET771373
Description:
Fixed the potential access of pointers that were not initialized.
--------------------------------------------------------------------------------
Etrack Incident = ET784803 ET784808 ET784805 ET784804 ET784810 ET792742 ET784809
ET802855
Description:
Buffer overflow areas have been identified and corrected in daemons running
on Veritas NetBackup master, media, and client servers. Successful access
to a vulnerable Veritas NetBackup server and the ability to successfully
execute arbitrary code could potentially result in unauthorized access with
elevated privilege on a system.
--------------------------------------------------------------------------------
Etrack Incident = ET775510
Description:
A restore of a large backup image would potentially fail if a large number
of data buffers (for example, 1024) was configured. The number of data
buffers is configured on UNIX systems in
/usr/openv/netbackup/db/config/NUMBER_DATA_BUFFERS, and for Windows
systems in <install_path>\NetBackup\db\config\NUMBER_DATA_BUFFERS.
Workaround:
To avoid this problem, do one of the following:
- Set the number of data buffers to a smaller value (For example, 128).
- Create the following file:
UNIX: /usr/openv/netbackup/db/config/MIN_RESTORE_SKIP
Windows: <install_path>\NetBackup\db\config\MIN_RESTORE_SKIP
Then enter a number greater than the following:
(size_data_buffers) * (number_data_buffers) / 512
--------------------------------------------------------------------------------
Etrack Incident = ET775517
Description:
Bpbrm would occasionally terminate abnormally without core on a very busy
media server, which would cause the backup job to hang. This could only
happen on UNIX media servers, and not on Windows media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET775513
Description:
Individual file restores would potentially fail in the following
circumstance:
- The original backup was done using Inline Copy, and at least one of the
copies was disk, and the backup was multiplexed.
- The backup had multiple fragments for the disk copy.
- A duplicate from a disk copy to tape was performed, and the source and
destination storage units are on the same machine.
- The restore is from the duplicated disk copy.
Workaround:
To avoid this issue, create the following file on the master server:
For UNIX Systems:
/usr/openv/netbackup/NOSHMDUP
For Windows Systems:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack Incident = ET771553
Description:
The NBPEM uses write locks instead of read/write locks to enhance
performance.
--------------------------------------------------------------------------------
Etrack Incident = ET770349
Description:
bprd and nbpem now exchange user backup startup parameters through the
use of a file named with a GUID instead of a process PID, eliminating the
possibility that the same filename will be used twice.
--------------------------------------------------------------------------------
Etrack Incident = ET774791
Description:
A missing log message was added for when FFREADtries are exceeded.
--------------------------------------------------------------------------------
Etrack Incident = ET775512
Description:
Verify, duplication, or import operations are not able to browse
images from the Windows NetBackup Remote Administration Client.
Workaround:
To avoid this issue, run the following command on the Remote Administration
Client:
<install_path>\volmgr\bin\vmglob -set_gdbhost <master server>
--------------------------------------------------------------------------------
Etrack Incident = ET781618
Associated Primary Etracks = ET771576
Description:
Destination media may incorrectly get unmounted and a new media chosen when
duplicating multiple images. This can occur when duplicating a mixture of
multiplexed and non-multiplexed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET775591
Associated Primary Etracks = ET789993
Description:
The image file created for the parent job, while multi-streaming, was not
being validated. This would later cause status 200 failures.
--------------------------------------------------------------------------------
Etrack Incident = ET785921
Associated Primary Etracks = ET783614
Description:
Duplication was failing after successfully duplicating the first image.
This occurred because the server name in bp.conf file was different from
what was in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET778008
Description:
When you run NBJM, built with a Windows debug build, it gets an assertion
failure because of variables that were not initialized.
--------------------------------------------------------------------------------
Etrack Incident = ET775486
Associated Primary Etracks = ET771394
Description:
LTID could not connect to the NBRB when VxSS was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET786811
Description:
If a job is queued awaiting resources, the message displaying the reason
for queuing is not displayed in the job details in the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET775422
Description:
Linux servers, with SAN attached tape drives, can have trouble using drives
that are in use at the time of a service start.
--------------------------------------------------------------------------------
Etrack Incident = ET787735
Description:
Avoid closing an NDMP tape device, so that the filer does not unreserve
the drive.
--------------------------------------------------------------------------------
Etrack Incident = ET775430
Description:
Synthetic backups no longer cause bptm core dumps when all drives are down.
--------------------------------------------------------------------------------
Etrack Incident = ET775431
Description:
Occasionally, BPTM would not handle canceled jobs during NBJM waits.
--------------------------------------------------------------------------------
Etrack Incident = ET775433
Description:
TapeAlert data is no longer ignored after the media is unloaded.
--------------------------------------------------------------------------------
Etrack Incident = ET643875
Description:
Unloads would fail on NDMP drives if the raw open operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET770157
Associated Primary Etracks = ET794596
Description:
The cleanup process intermittently failed to remove image header files on
busy systems.
Workaround:
To avoid this issue, ignore the reported error and let a subsequent cleanup
process delete the file.
--------------------------------------------------------------------------------
Etrack Incident = ET783401
Description:
Restarting the device daemons on pre-NetBackup 6.0 media servers after a
device configuration change would inadvertently unregister the host with
the device allocator (DA).
--------------------------------------------------------------------------------
Etrack Incident = ET781676 ET781719
Description:
Made multiple Coverity fixes for the NetBackup Job Manager (NBJM).
--------------------------------------------------------------------------------
Etrack Incident = ET771614
Description:
Improved the nbpem performance when reading the failure history database.
--------------------------------------------------------------------------------
Etrack Incident = ET777662
Description:
Trying to change a configured device to partially configured on a
pre-6.0 media server in the device configuration wizard, may sometimes
cause devices to become "DISABLED" for a NetBackup 5.x media server.
For NetBackup 5.x media servers, there is no concept of "DISABLED".
--------------------------------------------------------------------------------
Etrack Incident = ET776871
Description:
Duplications would fail with status codes of 114 or 800. This occurred
when media with mixed multiplexed and non-multiplexed backups were
duplicated, and when using multiplexed duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET778815
Description:
The nbpem restarts it's timer for the next housekeeping activity only after
the previous housekeeping activity has completed
--------------------------------------------------------------------------------
Etrack Incident = ET772500
Description:
Changes were added to this pack to eliminate crashes and core dumps during
nbpem shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET781548
Description:
When moving a host to new hardware using nbemmcmd, not all of the database
entries were updated with the new hostname. A change was added that
verifies that all of the necessary database fields have been updated
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET772510
Description:
Changes were made that improve performance when writing error history by
caching the Veritas Unified Logging (VxUL) configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET783370
Description:
The NetBackup Resource Broker (NBRB) no longer crashes while running
bplabel.
--------------------------------------------------------------------------------
Etrack Incident = ET787072
Description:
An object was being deleted incorrectly for an obscure end case that is
normally not encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET784575
Associated Primary Etracks = ET624633
Description:
The bpbackup command, when used with the -L and -i options, did not
provide useful information in the progress log.
--------------------------------------------------------------------------------
Etrack Incident = ET790023
Associated Primary Etracks = ET782774
Description:
You can now backup NetBackup media servers using Storage Area Network (SAN)
media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET777633
Associated Primary Etracks = ET777631
Description:
In the Java user interface, the Activity Monitor's Detailed Status did not
increment the percent complete. It jumped from 0% to 100% at the end of
the job.
--------------------------------------------------------------------------------
Etrack Incident = ET772618
Description:
Generic jobs would not start when a large number of them were initiated in
quick succession on Windows.
NetBackup Job Manager (NBJM) was changed to start an extra nbproxy on
startup that is used by all nbgenjob's. The only exception is that a
catalog backup job will start its own nbproxy because a cancel is
implemented by shutting down the nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET790041
Associated Primary Etracks = ET790038
Description:
Generic job exited after a few retries when the Policy Execution Manager
did not respond to pings. The parent job would exit with a status 50 and
the children exits with a status 801.
To resolve this issue, a change was made to genericjob that forces it to
ping forever until the Policy Execution Manager responds or is restarted,
or an OBJECT_NOT_EXIST exception is returned.
--------------------------------------------------------------------------------
Etrack Incident = ET786951
Associated Primary Etracks = ET781181
Description:
The Policy Execution Manager would core dump on a resume due to not copying
last schedule used when the job was being deleted.
--------------------------------------------------------------------------------
Etrack Incident = ET786406
Associated Primary Etracks = ET784164
Description:
A problem existed in the "Media and Device Management > Media" section of
the Windows Administration Console and the Java user Interface. Whenever a
tape holds more than 2 Terabytes of data on it, the Kbytes number in the
"Kilobytes" column displays as a -ve number.
--------------------------------------------------------------------------------
Etrack Incident = ET789535
Description:
When the default robotic volume group is selected in "Change Vault" dialog,
it is not selecting the correct volume group.
--------------------------------------------------------------------------------
Etrack Incident = ET785497
Description:
Removed the new ORB created during a ServiceManager collection process.
--------------------------------------------------------------------------------
Etrack Incident = ET791064
Description:
Using long hostnames for NDMP hosts no longer results in the credentials
being added incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET787049
Description:
The install was starting the ASA database service on non-EMM media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET787586 ET786594 ET790483
Description:
The NetBackup service layer (NBSL) would crash when connected from a
user interface or NetBackup Operations Manager (NOM).
--------------------------------------------------------------------------------
Etrack Incident = ET789695
Description:
Adding a cleaning tape from the user interface would result in a "bad
Cleanings" remaining number.
--------------------------------------------------------------------------------
Etrack Incident = ET772403
Description:
Formatting of jobid in log files has been normalized to "jobid=" in all
reasonable cases. This format agrees with the use of context as well.
In some places where stringstreams were used to format jobid, an
.imbue(std::locale("C")) was added to prevent localized formatting of large
integers. For more information about this change, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/284795
--------------------------------------------------------------------------------
Etrack Incident = ET787963
Description:
The nbpem no longer leaks memory with each CORBA connection.
--------------------------------------------------------------------------------
Etrack Incident = ET776946
Description:
The nbpem no longer uses memory that is not initialized that could result
in a random error message.
--------------------------------------------------------------------------------
Etrack Incident = ET777867
Description:
Changed the Policy Execution Manager objects to initialize all fields in
constructor.
--------------------------------------------------------------------------------
Etrack Incident = ET784609
Associated Primary Etracks = ET782395
Description:
When time falls back because daylight savings time ends, jobs may run
1 hour late.
--------------------------------------------------------------------------------
Etrack Incident = ET790574
Description:
When attempting to create a Vault profile on the Java user interface, the
Make Primary Checkbox was not functioning properly. If this was used on a
storage unit in the Duplication Rule Dialog, it would not be written
correctly in vault.xml file.
--------------------------------------------------------------------------------
Etrack Incident = ET791514
Description:
Changes were added to correct the AUTO_UPDATE_ROBOT feature for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET789971
Associated Primary Etracks = ET785700
Description:
Robot inventory reports a confusing error when it is run on a robot that
contains media that is marked "conflicted" in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET788825
Associated Primary Etracks = ET647204
Description:
The tpautoconf -replace_drive command no longer corrupts the drive's
inquiry string in the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET787033
Description:
The nbpem no longer fails or crashes when processing Share Point backups.
--------------------------------------------------------------------------------
Etrack Incident = ET792594
Associated Primary Etracks = ET646858
Description:
The NetBackup Resource Broker (NBRB), under heavily loaded conditions with
many media servers, would take about 30 seconds to give resources to the
job.
To fix the problem the following improvements have been made:
- Improved drive cache in RB (RB no longer links with emmlib).
- If the maxmpx in the request is 1, do not try to join it to any group.
- Delete all MonitorProvider allocations using a single SQL statement.
- Prioritize the requests based on the birth time too.
- Some miscellaneous improvements.
--------------------------------------------------------------------------------
Etrack Incident = ET644674 ET427279
Associated Primary Etracks = ET644671
Description:
The cluster_config script was failing when a fully qualified domain name
was used as the virtual name. In addition, deleting and then re-adding
robot daemons using cluster_config -r caused the cluster monitoring to
fail.
--------------------------------------------------------------------------------
Etrack Incident = ET777893
Description:
Changed the Policy Execution Manager to not exit the application
if the restart request could not be satisfied because of a malloc failure.
--------------------------------------------------------------------------------
Etrack Incident = ET792609
Associated Primary Etracks = ET764790
Description:
The tpconfig command would fail with the following error when the range
of the CLIENT_PORT_WINDOW parameter was set between 1025 to 5000, for
example.
"EMM interface initialization failed, status = 77"
--------------------------------------------------------------------------------
Etrack Incident = ET786617 ET631392
Description:
bpsturep and bpstuadd did not have Nearstore version checking that was
present in the user interfaces. This brings them to the same level.
It is not permissible to configure an SOI storage unit on a ONTAP 7.1.x
Nearstore. (Refer to TechNote 282929 on the Symantec Support Web site for a
more detailed explanation.) It is also not permissible to have a Nearstore
staging storage unit that has any type of SIS (SOI or FSE) enabled for
ONTAP 7.2 and higher Nearstores.
--------------------------------------------------------------------------------
Etrack Incident = ET765029
Associated Primary Etracks = ET763562
Description:
The hot catalog backup feature did not work with images that had been
archived using the catalog archiving feature. Prior to this fix, if the
catalog archiving feature had been used to archive images, the backup job
generated from a hot catalog backup policy would fail with a status 67
on a UNIX or Linux master server and with a status 1 (partially
successful) on a Windows master server.
--------------------------------------------------------------------------------
Etrack Incident = ET791570
Description:
Added a call to nbproxyreq in a NetBackup script in case the nbproxy
commands are not shutting down gracefully.
--------------------------------------------------------------------------------
Etrack Incident = ET770171
Description:
Changes were made to improve performance on multiple data streams by not
generating streams again if stream discovery did not change the stream
content.
--------------------------------------------------------------------------------
Etrack Incident = ET597353
Description:
Changes have been made to limit support of VxFS File Change Log to FCLv3
during incremental backups.
--------------------------------------------------------------------------------
Etrack Incident = ET785820
Description:
bpclntcmd no longer fails on HP-UX systems with the following error.
"_main() not called"
--------------------------------------------------------------------------------
Etrack Incident = ET789170
Associated Primary Etracks = ET702600
Description:
Vault duplication jobs were forcing a dismount/re-mount of media in drives
while processing a batch of images on a tape. This was happening because
more than one duplication job was active at the same time in the system
and the media and device selection (MDS) was asking the resource broker
(RB) to unload drives so that the other job could use it. Now the
duplicate writer is not unloaded if told by MDS to do so.
If you want pre 6.0MP4 behavior, you can create the following touch file:
<install_path>/netbackup/db/config/RB_UNLOAD_DUP_WRITER_ON_DEMAND.
--------------------------------------------------------------------------------
Etrack Incident = ET792327 ET792328 ET803918 ET808971 ET843451 ET847076
Description:
A logic error has been identified and corrected in daemons that run on
Veritas NetBackup master, media, and client servers. Successful access to
and manipulation of this logic error could potentially lead to arbitrary
command execution with elevated privileges on a vulnerable system.
For customers who need to back out this patch and want to automate the
down-rev process on their clients using the Update_clients script can
contact Support to obtain a revised bpinst file for their respective
version.
The following scenarios do NOT require a new bpinst from Support:
- If you are downgrading to 50MP7 or higher, 51MP6 or higher,
or 6.0MP4 or higher.
- If you are running Windows on your server.
- If you are only downgrading any of the following addons:
- DB agents (DB2, Lotus Notes, Oracle, SAP, Sybase, or Informix)
- Encryption (all key lengths)
- Java
- Advanced Client
- BMR master or BMR boot server
- NDMP
- Vault
- GDM (5.x only)
- Advanced Reporter (5.x only)
- NetBackup Operations Manager (6.0 only)
- Storage Migrator
- Japanese or Chinese Language Packs
--------------------------------------------------------------------------------
Etrack Incident = ET795443
Associated Primary Etracks = ET794631
Description:
If a hot catalog backup policy (policy type NBU_Catalog) was set up for
a UNIX clustered NetBackup master server that included the Vault option
and the /usr/openv/netbackup/vault/sessions directory was a link pointing
to the shared drive in the cluster configuration, then the data in the
sessions directory was not properly included in the catalog backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET795533 ET795523
Associated Primary Etracks = ET618799 ET791036
Description:
bptm would erroneously log an error, (either an error code 95 or an error
code 97), during image expiration.
--------------------------------------------------------------------------------
Etrack Incident = ET792470
Description:
nbproxy and nbgenjob had unnecessary CPU utilization because additional
logging operations were enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET784640
Description:
Changes were added to fix a memory leak in the PEM logging.
--------------------------------------------------------------------------------
Etrack Incident = ET792282
Description:
In some cases, if the resource broker (RB) was not shut down cleanly,
backups would not run until nbrbutil -resetAll was run.
--------------------------------------------------------------------------------
Etrack Incident = ET794270
Description:
Script-based BLI backups were not cleaning up checkpoint files properly.
Workaround:
To avoid this issue, you can manually delete the checkpoints using the
fsckptadm command. For example, fsckptadm remove <ckpt-name> <mountpoint>
--------------------------------------------------------------------------------
Etrack Incident = ET795345
Description:
Memory was being read after being freed in the job scheduler's work list.
--------------------------------------------------------------------------------
Etrack Incident = ET796051
Description:
Changes were made to correct a minor logic error.
--------------------------------------------------------------------------------
Etrack Incident = ET610398
Description:
When a suspended job is resumed, the bytes count and the file count in the
activity monitor job display is no longer incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET778923
Description:
When a job was retried immediately, the job status of the previous try
was lost.
--------------------------------------------------------------------------------
Etrack Incident = ET631436
Description:
A problem existed that caused NOM to not show bprd and bpdbm.
--------------------------------------------------------------------------------
Etrack Incident = ET777860
Description:
Changes were made to clean up the following Policy Execution Manager tasks:
- Switched data types from int to bool if used as a boolean.
- Added error checking to the job submission queue to fix a memory leak.
- Changed the Policy Execution Manager to return the status
EC_backup_error or EC_malloc_failed if an error is encountered
starting child jobs for a parent job.
--------------------------------------------------------------------------------
Etrack Incident = ET796104
Description:
A race condition occurred when two add_files queries were received
simultaneously and both attempted to create the catstore folder.
--------------------------------------------------------------------------------
Etrack Incident = ET784650
Associated Primary Etracks = ET829340
Description:
NetBackup communication between components that were separated by a
firewall did not work. For instance, when a master server was behind the
firewall and a media server was outside the firewall, all communication
from the master server had an internal host address that was not accessible
from outside systems.
This is the same when clients and other services are in question.
Additional Notes:
To activate NAT address replacement, systems outside of the firewall should
have the FIREWALL_IN parameter specified in their bp.conf/registry.
Format: FIREWALL_IN=hostname1,nat_address1|hostname2,nat_address2|...
Where: <hostname> is the name of the host system that needs to be accessed
and <nat_address> is the actual NAT address for the firewall to do
forwarding.
--------------------------------------------------------------------------------
Etrack Incident = ET795448
Description:
Changes were made to not send Storage Unit Events when only updating
capacity information. Too many of these events were being generated and
impacting performance.
--------------------------------------------------------------------------------
Etrack Incident = ET793447
Description:
Changes have been made to reduce the bpdbm CPU consumption by doing fewer
things on exit of child bpdbm processes.
--------------------------------------------------------------------------------
Etrack Incident = ET795436 ET796505 ET801859
Associated Primary Etracks = ET794344
Description:
VSP files would sometimes get deleted when they were needed to resume an
incomplete or suspended stream.
--------------------------------------------------------------------------------
Etrack Incident = ET795374 ET814653
Description:
BPTM failed a job with a 174 error when it should retry the
resource allocation.
--------------------------------------------------------------------------------
Etrack Incident = ET797992
Description:
NetBackup 5.x media servers fail when running tpautoconf -sync, if the
global database host is a 6.0 server.
Workaround:
To avoid this issue, delete the device configuration on the 5.x media
server and reconfigure.
--------------------------------------------------------------------------------
Etrack Incident = ET781386
Description:
There may be cases where configuring either shared libraries or shared
drives does not perform the necessary device configuration updates on all
hosts. For example, if host A has drive D1 configured, and then the wizard
is used to configure host B, host B will have the drive added as shared,
but host A's configuration will not be updated. This results in two hosts
scanning the drive.
Workaround:
To avoid this issue, do the following:
- Always use the wizard to configured devices.
- Always scan all media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET797150
Associated Primary Etracks = ET797162
Description:
The bptm process no longer crashes while duplicating data that has True
Image Restore (TIR) information associated with it.
--------------------------------------------------------------------------------
Etrack Incident = ET797080
Description:
When the parent job does stream discovery the
getRealAndVirtualPolicyByName() gives an error and sometimes fails
because the sig library was not initialized. Currently the sig library
is only initialized for catalog backups instead of for all backup types.
--------------------------------------------------------------------------------
Etrack Incident = ET802582
Associated Primary Etracks = ET793913
Description:
The NetBackup Java user interface no longer displays "square box"
characters in the Media "Side" column for the second AcsLsm.
--------------------------------------------------------------------------------
Etrack Incident = ET796480
Description:
Backup jobs would occasionally fail with error status 26 (client/server
handshaking failed). The bpbrm log would show the following:
08:34:12.336 [2764.3504] <2> bpbrm multiplexed_backup: calling
read_media_msg for media manager PID.
08:34:42.618 [2764.3504] <2> bpbrm read_media_msg: media manager pid 0 is
not alive
08:34:42.618 [2764.3504] <16> bpbrm multiplexed_backup: cannot get PID of
media manager
08:34:42.915 [2764.3504] <2> bpbrm Exit: ERROR 26 sent to parent process
--------------------------------------------------------------------------------
Etrack Incident = ET796392
Description:
The NBJM threads block while calling the proxy for BPDBM requests.
--------------------------------------------------------------------------------
Etrack Incident = ET794326
Description:
Changed a strncpy to a V_strlcpy to prevent the string not being null
terminated.
--------------------------------------------------------------------------------
Etrack Incident = ET797363
Description:
Increased the connection cache size for nbjm to reduce number of
Communication retries by bptm.
--------------------------------------------------------------------------------
Etrack Incident = ET784514
Description:
Synthetic backups no longer fail with the error message, "termination
requested by bpcoord(665)".
--------------------------------------------------------------------------------
Etrack Incident = ET797083
Description:
The parent job no longer core dumps upon exiting an application when trying
to log a VxUL message after an orb shutdown. The parent job was modified
to remove all VxUL messages that are being logged after an orb shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET797388 ET798930
Description:
Multiple backups for the same client and policy that were started at the
same time created a situation where an image was being validated at
the same time the previous backup for the client and policy was being
validated.
One of the final steps in image validation is to go back through previous
backups for the client and policy and update the TIR meta data to allow TIR
data to be pruned. However, since the previous backup for the client and
policy was still being validated, it could not be updated and the following
log message (and error report entry) were generated:
17:27:33.723 [11812] <16> get_last_backup_lock: Bad image header:
many-non-multi-stream_1158100028_FULL, error: file read failed (13)
bpdbm was exiting with a normal status, so the backup was successful.
Workaround:
To avoid this issue, wait before starting backups for the same client and
policy.
Additional Notes:
With this change, any failures in updating tir meta data in image
validation will result in a conditional success for the backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET797999 ET797370
Description:
Changes were made to clarify error message that may have been unclear.
This involved no functional change.
--------------------------------------------------------------------------------
Etrack Incident = ET796292
Description:
Pending messages were not displayed in the Activity Monitor for spanned
backups.
--------------------------------------------------------------------------------
Etrack Incident = ET798366
Description:
EMM now logs a more accurate disk space message when space is below
the threshold.
--------------------------------------------------------------------------------
Etrack Incident = ET796332
Description:
Changes were made to bpbrmds to eliminate core dumps when performing a
manual or scheduled relocation of a DSSU on media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET800221
Description:
Parent images have no associated .f file, and as a result have a file count
of zero. When images with a zero file count are validated, a function to
tally the number of files is called. This function should not be called
when there is no associated .f file. The logic to determine whether there
is an associated .f file has been corrected.
--------------------------------------------------------------------------------
Etrack Incident = ET800184
Associated Primary Etracks = ET798913
Description:
Resolved an issue that caused, "Frequent status code 805 - invalid jobid,"
errors to occur.
Additional Notes:
This condition occurred when children jobs were retired due to exceeding
the time allowed in incomplete state. The parent job being resumed either
manually or automatically resulted in an 805 error due to the job having
a jobid of -1. This fix prevents the child from starting since it is not
resumable. The new result will correctly be a 200 error if no children
can be started. An indication of this will be written to the pem log.
--------------------------------------------------------------------------------
Etrack Incident = ET801046
Description:
The job monitor would cancel the catalog backup job after 20 minutes.
The nbgenjob ping interval to the job manager was changed to three minutes
to keep the job from being cancelled.
--------------------------------------------------------------------------------
Etrack Incident = ET799129
Description:
The synthetic backups were not scheduling correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET800016
Description:
The nbpem would core dump because getECmsgl was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET802987
Description:
A Hot Catalog Backup of a large catalog with a large number of files can
sometimes end up in a deadlock between the NetBackup UNIX agent bpbkar and
the NetBackup media server process bpbrm.
--------------------------------------------------------------------------------
Etrack Incident = ET803630
Description:
Changes were added to correct an issue that casued the resource broker (RB)
to hang at startup.
--------------------------------------------------------------------------------
Etrack Incident = ET799867
Description:
The Policy Execution Manager inefficiently processes policy change
notifications when performing housekeeping tasks which may slow job
submission. This inefficiency can occur from the user interface if the
user selects all policies and then activates or deactivates the list of
policies.
Workaround:
To avoid this issue, do not generate a large number of policy changes all
at once before a window opens. Instead, amortize them over time to limit
the impact on the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET800184
Associated Primary Etracks = ET798913
Description:
The jobid of a child checkpoint restart job would be set to -1 when
a 196 status occurred. The result was an 805 error if the parent was
resumed because the jobid -1 gets resumed.
--------------------------------------------------------------------------------
Etrack Incident = ET804921
Description:
The calendar schedule would not run when the available window spanned
across the specified day.
--------------------------------------------------------------------------------
Etrack Incident = ET805146
Description:
The NetBackup Job Manager (NBJM) was checking the connection to the proxy
before reading the global configuration to obtain attributes such as,
max vault jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET805407
Description:
The policy monitor would show as being down in Initial Data Load status
page.
--------------------------------------------------------------------------------
Etrack Incident = ET800841
Description:
Sometimes manual jobs would not start through either the user interface
or the command line. This would happen if PEM lost connection with NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET804850
Description:
An issue that caused catalog backups to hang on a retry have been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET805807
Description:
Cancelling an incomplete job that failed with a 196 error, then restarting
nbpem would cause the job to show as done in the Activity Monitor.
However, if the job is set to done in the Activity Monitor, a retry or
resume of the active job will not show up in the Activity Monitor.
Workaround:
If there are checkpoint restart jobs that show as complete but have a
status of 196 and pem needs to be restarted, remove the pempersist file
before pem is started again.
--------------------------------------------------------------------------------
Etrack Incident = ET806779
Description:
A timer was scheduled for a backup job even when throttling was not
configured.
--------------------------------------------------------------------------------
Etrack Incident = ET806051
Description:
NetBackup Maintenance Pack upgrades were failing on the active node of an
HP ServiceGuard cluster, due to the package monitor offlining the package
even with switching disabled. The capability to freeze the cluster agent
monitoring by touching a file (/usr/openv/netbackup/bin/cluster/frozen)
was added.
--------------------------------------------------------------------------------
Etrack Incident = ET806888
Description:
The bpinet services on media servers were being reported as an
"unknown" status in NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET806990
Description:
Service credentials had expired and because of that, the NOM client was
unable to log into the NOM server.
Workaround:
To avoid this issue, you can renew the credential using the command line
interface provided by vssat.
--------------------------------------------------------------------------------
Etrack Incident = ET803649
Description:
Jobs would queue indefinitely, following a media server reset while
pending resource requests were outstanding.
Workaround:
To avoid this issue, restart the resource broker, or run nbrbutil -resetall.
--------------------------------------------------------------------------------
Etrack Incident = ET798064
Description:
A problem existed when using the vxlogview command that caused the
-t option to be ignored if it followed a -d option.
--------------------------------------------------------------------------------
Etrack Incident = ET808318
Associated Primary Etracks = ET796499
Description:
The service called NetBackup Volume Manager (vmd) would stop unexpectedly
because of a network problem.
--------------------------------------------------------------------------------
Etrack Incident = ET808314
Associated Primary Etracks = ET804963
Description:
The Tape Library DLT Control Deamon (tldcd) service would unexpectedly
terminate because of network problems.
--------------------------------------------------------------------------------
Etrack Incident = ET808037 ET807124
Description:
The SharePoint Portal, when configured with a network name in a network,
load-balanced, medium farm configuration, would not relink the portal
databases after a restore.
Additional Notes:
Please refrain from using a local IP address when configuring portals and
team sites. SharePoint communicates to all the load-balanced, front-end
servers to get information about the Portal/Team Site when they are backed
up or restored. If there is a Portal/Team Site that is tied locally to one
of the load-balanced servers, then other front-end servers will not be
cognizant of the local names. It will result in backup and restore failures
for the local portals and team sites.
Please use fully qualified domain names or IP addresses (such as,
http://10.80.138.80 instead of http://vitualportal) when configuring
portals and team sites with a network name in a network, load-balanced
environment. A SharePoint application generates exceptions when virtual
servers that are specified that cannot be resolved by the application while
committing and reconnecting the restored databases. These errors can be
tracked with the help of tar logs in NetBackup\logs\tar on the database
client and spswrapper log files in NetBackup\logs\spps folder in the
sharepoint front end servers.
The workaround for this scenario is to use the IP address while
configuring the portal/team sites or restoring/reconnecting the databases
to the portal/team site using the SharePoint 2003 administration console
after the NetBackup restore has completed.
--------------------------------------------------------------------------------
Etrack Incident = ET814706
Description:
PEM no longer crashes when starting a bpduplicate job (or any job where
the client was not set).
--------------------------------------------------------------------------------
Etrack Incident = ET814644
Associated Primary Etracks = ET797945
Description:
The inventory operation, using vmphyinv, was failing with a network
protocol error (39). This was because oprd was crashing. After fixing the
core dump, other issues were encountered (and fixed) because of which tape
header was not being read correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET814692
Associated Primary Etracks = ET801982
Description:
A change was made to ensure that the volume expiration was not getting
reset after expiring all images on a tape.
--------------------------------------------------------------------------------
Etrack Incident = ET814762
Associated Primary Etracks = ET783819
Description:
An Oracle restore would fail if no drives were available within 900
seconds.
--------------------------------------------------------------------------------
Etrack Incident = ET814884
Description:
ExportedResourceMgr.cpp and ExportedResource.cpp do not show up in the
"what" output, making it impossible to verify the version of these files
in the nbjm binary.
--------------------------------------------------------------------------------
Etrack Incident = ET818259
Associated Primary Etracks = ET809337
Description:
Changes were made to correct an issue with adding an NDMP robot.
--------------------------------------------------------------------------------
Etrack Incident = ET818227
Description:
The text for status code 125 has been changed to reflect the use of this
status code in preventing some operations when an online catalog backup is
in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET774674
Description:
When a bad drive or bad tape is mounted and the mount fails, the Media and
Device Selection (MDS) will down the drive and retry using other
drives/media. If this happened to be the scan host for this drive, MDS
would not clear the scanning assignment. Subsequently the device allocator
(DA) would bring the drive back up.
--------------------------------------------------------------------------------
Etrack Incident = ET771156 ET806039
Description:
When drive or library paths are swapped, and devices are re-discovered
using the wizard, users may see drives or libraries with an "empty" path.
This makes the device unusable and it must be deleted and reconfigured.
--------------------------------------------------------------------------------
Etrack Incident = ET772110
Description:
NetBackup would show the incorrect version number when it was installed as
Media Server. For example, bpgetconfig -s >host< (or the appropriate
bpjava* protocol) would not return the patch level if initiated across
UNIX <-> Windows boundaries, for instance,
On UNIX host A, execute bpgetconfig -s B -A
where B is Windows...
or vice-versa
--------------------------------------------------------------------------------
Etrack Incident = ET818369
Associated Primary Etracks = ET808850
Description:
A job could be canceled out of a window when the window was still open.
--------------------------------------------------------------------------------
Etrack Incident = ET818434
Associated Primary Etracks = ET802264
Description:
Scheduled backups did not always run in a window that was open for only
one day, and the freqency was set for less than one day.
--------------------------------------------------------------------------------
Etrack Incident = ET819178
Description:
The nbnos process no longer leaks memory with policy changes.
--------------------------------------------------------------------------------
Etrack Incident = ET818041
Description:
NetBackup would leave rogue/zombie processes running during the course of
the patch install/uninstall. The installer will now actively search for
these processes and terminate them before it continues with the install.
--------------------------------------------------------------------------------
Etrack Incident = ET821063
Description:
Java user interface would use the wrong authentication broker if it was
different from root broker.
--------------------------------------------------------------------------------
Etrack Incident = ET820406
Description:
In some cases, bptm was not exiting after job completion, making jobs
unavailable for other jobs.
Workaround:
Manually kill hung bptm processes.
--------------------------------------------------------------------------------
Etrack Incident = ET819158
Description:
A backup job would get retried even though it completed with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET818859
Description:
A change was made so that NBSL no longer core dumps when NetBackup is
accessed using NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET803700
Description:
Changes were made to ensure that parent jobs no longer exit with a
status 200.
--------------------------------------------------------------------------------
Etrack Incident = ET788999
Description:
In the Activity Monitor, the elapsed time for a job would sometimes appear
formatted incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET821035
Associated Primary Etracks = ET795266
Description:
Database backups or restores may fail (because of a timeout).
An examination of the debug logs showed that the EXIT STATUS was sent from
the client to bpbrm, however bpbrm did not receive the EXIT STATUS message.
--------------------------------------------------------------------------------
Etrack Incident = ET821355
Associated Primary Etracks = ET808950
Description:
nbemm will now allow alias functions with machinetypes cluster, app_cluster
and api.
--------------------------------------------------------------------------------
Etrack Incident = ET828665
Description:
A problem that occurred when the following conditions existed has been
fixed:
1) The schedule associated with the DSSU initiates relocation operations.
2) All completed images on the DSSU have already been relocated.
3) New, uncompleted images are in the process of being written to the
DSSU because of new backup operations.
There were no images that could be relocated and the job terminated with
an error status of 190. No errors had actually occurred but the resultant
messages gave the user the impression that something was wrong.
--------------------------------------------------------------------------------
Etrack Incident = ET828100
Description:
The cluster package and monitoring configuration was incorrect when
installing with a fully qualified virtual name on HP serviceGuard
and SunCluster clusters.
--------------------------------------------------------------------------------
Etrack Incident = ET827854
Description:
On the HP-UX IA64 platform, the "bpcatlist -id <backup id>" command could
core dump if the -id option is used.
Workaround:
To avoid this issue, do not use the "-id" option.
--------------------------------------------------------------------------------
Etrack Incident = ET819570
Description:
After you have attempted to stop a NetBackup Service, you may receive a
service stop failure.
Approximately 3 seconds after you have attempted to stop a NetBackup
Service you will notice that progress bar zooms across the screen and
disappears before the service has had a chance to do an orderly shutdown,
causing the stop failure to be reported.
--------------------------------------------------------------------------------
Etrack Incident = ET819159
Description:
An expire from the user interface of a snapshot-based backup image copy
failed with the following message in the bpfis log.
"fis_rebuild_from_db: cannot open"
--------------------------------------------------------------------------------
Etrack Incident = ET821071
Description:
A problem existed in Exchange VSS jobs that caused incremental backups to
act like FULL backups.
--------------------------------------------------------------------------------
Etrack Incident = ET820388
Description:
Added support to display filesystem capacities that are larger than
several Terabytes (TB).
--------------------------------------------------------------------------------
Etrack Incident = ET828735
Associated Primary Etracks = ET821288
Description:
When using vnetd only for client connect, all backups in the multiplexing
group would fail with a 41 status ("network connection timed out") if one
client cannot be contacted.
Workaround:
To avoid this issue, run the backups as non-multiplexed.
--------------------------------------------------------------------------------
Etrack Incident = ET802903
Description:
A problem existed where a catalog backup would run however it did not
appear in the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET828685
Description:
Changes have been made that ensures a Synthetic schedule will run at the
proper time.
--------------------------------------------------------------------------------
Etrack Incident = ET829045
Description:
Pem no longer crashes if there is an attempt to restart a done job from
the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET829683
Associated Primary Etracks = ET814470
Description:
Empty paths on file entries were causing backups to fail with a status 1
and an entry in the bpdbm log similar to the following:
11:29:18.781 [5216.3708] <32> add_files: File:
v:\src\common\libcatalog\nbe_string.h Line: 434: null pointerFunction:
utf8_strlen
With this patch, the backup will still fail if a null or empty path is
detected, but an entry similar to the following will appear in the
NetBackup error report:
A null or empty path was provided for policy1_1160000001_FULL at entry 2501
Additional Notes:
A null or empty path string is usually caused by a failure in the client
device. Check for patches from the device manufacturer to address the
root cause.
There is a known issue with NetApp filers configured for Chinese locales
that produces this problem. NetApp has a file history patch that addresses
the issue:
NetApp Bug ID: 195779
Title: NDMP DMA shows no file names after a backup with 7.0.x
Description:
Empty NFS pathnames will be returned in the file history for non-ASCII
filenames if the root volume's language is not set to C/POSIX or
the language setting of the volume being backed up differs from the
root volume's language setting.
Workaround:
Make sure the language setting of the root volume matches that of
the volume being backed up.
--------------------------------------------------------------------------------
Etrack Incident = ET830269
Description:
A change has been made that ensures that after you have downed a drive on
the scan host, it will not come back up.
--------------------------------------------------------------------------------
Etrack Incident = ET805843
Description:
bpdbm uses the notification service to notify the PEM and JM components
when policies are updated. When the call to the notification service
failed, the bpdbm child process would terminate with little information on
the cause of the failure. With this patch, the cause of the failed call to
the notification service will be logged, and an entry will be made in the
NetBackup error report for the termination of the child bpdbm process.
--------------------------------------------------------------------------------
Etrack Incident = ET797083
Description:
A Parent job (nbgenjob) would core dump when an exception, thrown by
ORB, was not handled. This problem has been fixed in this pack.
--------------------------------------------------------------------------------
Etrack Incident = ET776675
Description:
The pem was referencing a function that was using strtok(), which was not
thread-safe on UNIX platforms. This change only affected UNIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET831186
Associated Primary Etracks = ET830464
Description:
Changes were made to resolve an intermittent crash in findByJobId.
--------------------------------------------------------------------------------
Etrack Incident = ET831242
Description:
On large file systems with a large number of images, disk staging would not
free space fast enough to prevent concurrent backups from failing with 129
errors. (Refer also to ET774846.)
Additional Notes:
When a backup to a disk storage unit with staging completes, the percent
used is compared with the high water mark. If the percent used is equal to
or greater than the high water mark, a bpdm process will be invoked which
will remove staged images until the low water mark is reached.
To disable this behavior, create the "IGNORE_HIGH_WATER_MARK" touch file in
the netbackup/bin directory.
--------------------------------------------------------------------------------
Etrack Incident = ET831331
Associated Primary Etracks = ET829395
Description:
The bpduplicate command would fail, resulting in a core dump. This would
occur if bpduplicate, while running on a media server, tried to invoke
bpduplicate on the master using a bidfile. This would happen most
frequently as part of disk staging.
--------------------------------------------------------------------------------
Etrack Incident = ET831415
Description:
When a request to the EMM server to change an expiration date for a media
failed, an unreadable message would appear in the NetBackup error report.
--------------------------------------------------------------------------------
Etrack Incident = ET819040
Description:
A job that was added to a multiplexed group would show an incorrect
operation in the Activity Monitor. For example, the Job operation would
remain as CONNECTING during a successful backup. However, if the backup
job spans tape, the operation would remain as POSITIONING until the job
completes.
--------------------------------------------------------------------------------
Etrack Incident = ET831231
Associated Primary Etracks = ET613789
Description:
Oracle and Informix restores may hang or fail (via a timeout). In one
situation bptm log would contain the following message:
08:40:54.944 [20370] <2> mpx_read_backup: waiting for children to
terminate so exit status can be sent to bpbrm
In another situation the bpbrm log would contain the following message:
16:13:00.835 [173273] <8> bpbrm process_media_msg: unknown media message:
RCD_STOP_DB_RESTORE_STR
--------------------------------------------------------------------------------
Etrack Incident = ET831977
Description:
When an inline tape copy job failed due to un-availability of resources,
the reason string was not displayed in jobd for all copies.
--------------------------------------------------------------------------------
Etrack Incident = ET832116
Associated Primary Etracks = ET829088
Description:
Calendar schedules would not run if another backup ran the same calender
day, even if the backup was in a window that opened on the previous day.
Workaround:
To avoid this issue, use a frequency scheduling of 24 hours.
--------------------------------------------------------------------------------
Etrack Incident = ET833015
Description:
A timeout of a clean or an unload when ltid was not running in verbose
mode would not be cleaned up.
--------------------------------------------------------------------------------
Etrack Incident = ET831472
Description:
NBPEM and NBJM code did not handle exceptions from all ORB calls.
--------------------------------------------------------------------------------
Etrack Incident = ET833885
Associated Primary Etracks = ET833782
Description:
After a pem crash with multistreamed jobs active, the job may not get
scheduled to run again.
--------------------------------------------------------------------------------
Etrack Incident = ET834141
Description:
NBJM would crash on shutdown if there was an active connection in the
connection factory and the timing was such that one thread was destroying
the connection factory while another was working with the connection object.
--------------------------------------------------------------------------------
Etrack Incident = ET834475
Description:
NetBackup Job Manager no longer hangs while running backups for clients
with throttling configured.
--------------------------------------------------------------------------------
Etrack Incident = ET834802
Description:
Catalog recovery from a hot catalog backup would fail with the following
error when the entry for EMMSERVER in bp.conf was different than the
SERVER name for the master server, but, they were actually the same
machine. This would occur when there were two NICs in the master server.
"Failed to find last NBDB backup image record for client serverName
with policy policyName (227)"
--------------------------------------------------------------------------------
Etrack Incident = ET834080
Associated Primary Etracks = ET646858
Description:
A change has been that keeps a bogus STU (such as, a STU pointing to
non-existing device) from causing the NetBackup Resource Broker's cache
to become invalid.
--------------------------------------------------------------------------------
Etrack Incident = ET831475
Description:
Changes were made that enable Vault VCCS Portal libraries to handle
exceptions such as, CORBA::Exception.
--------------------------------------------------------------------------------
Etrack Incident = ET836865
Description:
A change was made to resolve and issue that caused database backups to fail
with a status 13 (file read failed) error. The Job Details would show the
following types of messages:
Error bpbrm (pid=xxxx) socket read failed: errno = 131 - Connection reset
by peer
end writing; write time: 2:04:24
file read failed (13)
--------------------------------------------------------------------------------
Etrack Incident = ET837124
Description:
A change was made that resolves an issue that caused scheduled jobs to not
run.
--------------------------------------------------------------------------------
Etrack Incident = ET829247
Description:
The vmoprcmd -devmon command may incorrectly display multiple drive paths
under a drive name.
--------------------------------------------------------------------------------
Etrack Incident = ET834952
Description:
When a longer frequency backup (such as a full backup) for a client failed
and could not be retried due to an exceeded failure history, nbpem would
initiate a shorter frequency backup, if one was configured and due at the
same time (such as an incremental). This job would also be retried if it
failed.
A change was made to the failure history to resolve this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET831460
Description:
Changed the location of the pempersist file so it is shared in a
clustered setup.
--------------------------------------------------------------------------------
Etrack Incident = ET837657
Description:
Some of the connections between the media server and client were not
affected by the CLIENT_CONNECT_TIMEOUT configuration value for database
agent backups. A hard-coded value of one minute was used instead.
This patch fixes the media server to use the CLIENT_CONNECT_TIMEOUT for
database agent backups as well as file system backups.
--------------------------------------------------------------------------------
Etrack Incident = ET840396
Description:
The Cluster Server Agent for Storage Migrator now installs on Solaris 10.
--------------------------------------------------------------------------------
Etrack Incident = ET840432
Associated Primary Etracks = ET838346
Description:
After a status 129 failure occurred, the retry was not picking a different
DSU in the stunit group.
--------------------------------------------------------------------------------
Etrack Incident = ET837609
Description:
A problem existed that caused jobs to be stuck in a waiting-for-retry state
for multiple days.
--------------------------------------------------------------------------------
Etrack Incident = ET841713
Description:
A change was made to correct the NetWare Loadable Module (NLM) Version
numbers from 5.0 to 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET840460
Associated Primary Etracks = ET837021
Description:
The pending requests output of the vmoprcmd command no longer prints the
volume group for pending mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET841261
Description:
Vault sessions and ejects failed under NetBackup Access Control (NBAC).
--------------------------------------------------------------------------------
Etrack Incident = ET841643
Description:
bpmedialist -mcontents command terminated abnormally without notifying NBJM.
The job was declared abandoned after a while. As a result, NBJM failed on
an assertion check while cancelling the job.
After NBJM was restarted, NBPEM could not communicate with NBJM because all
of its threads were hung on a corba call to ping NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET841711
Description:
In certain conditions where bpmedialist does not get updates from bptm for
more than an hour, NBJM could terminate bpmedialist.
--------------------------------------------------------------------------------
Etrack Incident = ET837077
Description:
A problem existed that caused a catalog backup child job to fail and
remain in "Waiting for Retry" state indefinitely.
Workaround:
To avoid this issue, cancel the job.
--------------------------------------------------------------------------------
Etrack Incident = ET839365
Associated Primary Etracks = ET829855
Description:
The status backup report would report no data or it would report data only
with the wrong hostname.
--------------------------------------------------------------------------------
Etrack Incident = ET844039
Description:
In some instances, it is possible for a media server to have a robotic
drive configured but no corresponding robot entry in the database. In this
case, the device monitor request to the database is "short-circuiting". In
other words, whatever has been retrieved up until the offending record is
displayed, subsequent data is lost.
The fix for this problem is to mark the drive as "AVR" control and continue
normally. Therefore, if such a configuration occurs, these drives will
always have a status of robot DOWN. If you see this, you need to make sure
that the host for the "AVR" drive path has a robotic entry which matches
the drive's residence.
--------------------------------------------------------------------------------
Etrack Incident = ET844043
Description:
When device configuration changes are made, occasionally this will require
that all hosts sharing a drive, be restarted. Previous to this patch, the
device monitor is showing "RESTART" for all the paths - even those paths on
hosts that have had their Device Management Service or Daemon restarted.
This patch changes the device monitor so that the RESTART status is
displayed only for the paths on hosts whose Device Manager have not yet
been restarted.
NOTE: NetBackup may still not use this drive until all hosts' Device
Manager have been restarted.
In addition, the unsupported option for vmoprcmd "-reset_ltid_restarted_bit"
has been changed so that it works on back-rev media servers. Also, a new
option "-get_host_restart_list" has been added to provide a list of all
the hosts for which NetBackup is waiting to have the Device Manager
restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET842109
Description:
After executing bpdown or NetBackup stop, the bpdbm cleanup process was
continuing to run. It was attempting to notify other processes that were
terminated. With this fix, the bpdbm cleanup process checks the status of
the parent bpdbm process and terminates the cleanup if the parent bpdbm
process has been terminated.
Workaround:
To resolve this issue, make sure cleanup is not running before you shut
down NetBackup. You can so this by running bpps and looking for a child
bpdbm process, or by inspecting the bpdbm log for Q_IMAGE_DELETE queries
that have not finished.
--------------------------------------------------------------------------------
Etrack Incident = ET843993
Associated Primary Etracks = ET795418
Description:
It was possible to create a media server and cluster with the same name.
However, depending on which one was used first could create problems at
run time.
Workaround:
To avoid this issue, clean the database with the nbemmcmd command or
direct SQL.
--------------------------------------------------------------------------------
Etrack Incident = ET846970
Description:
NBRB would crash in some situations while running duplicate, synth or
Inline Tape Copy jobs.
================================================================================
============
Pack History
============
=============
NB_CLT_60_3_M
=============
Etrack Incident = ET421741
Description:
A user-directed backup for Exchange Volume Shadow Copy Service (VSS)
Transportable failed with a status 200. To resolve this issue, the Policy
Execution Manager (PEM) was changed to start a child Exchange VSS
Transportable job instead of another parent job.
Additional Notes:
Refer also to ET612121.
--------------------------------------------------------------------------------
Etrack Incident = ET616093
Description:
Backup types, such as Network Data Management Protocol (NDMP) and True Image
Recovery (TIR)-enabled, that use the read_files_file query may fail when the
backup contains enough files to cause any of the component .f files to grow
larger than 2 GB. (The .f files are the files in
/usr/openv/netbackup/db/images/<client>/<date>/tmp/catstore.)
Additional Notes:
Refer also to ET546411.
--------------------------------------------------------------------------------
Etrack Incident = ET417355
Description:
The Policy Execution Manager (PEM) retries a failed inline tape copy job a
specific (configured) number of times, after which, it expired the primary
jobid. As a result, the primary jobid was marked as DONE. However, the
secondary jobids remained in the "waiting for retry" state.
--------------------------------------------------------------------------------
Etrack Incident = ET614605
Description:
The NetBackup Policy Execution Manager (nbpem) process no longer dies with
a segmentation violation.
Additional Notes:
Refer also to ET585964.
--------------------------------------------------------------------------------
Etrack Incident = ET614650 ET614416
Description:
Changes were added to replace calls to non-thread-safe functions with
thread-safe versions.
Additional Notes:
Refer also to ET581111.
--------------------------------------------------------------------------------
Etrack Incident = ET614698
Description:
Unable to turn off tracing in job objects-problem.
Additional Notes:
Refer also to ET584481.
--------------------------------------------------------------------------------
Etrack Incident = ET614664
Description:
A change was added to correct the order in which the reference count is
decremented.
Additional Notes:
Refer also to ET582313.
--------------------------------------------------------------------------------
Etrack Incident = ET614641
Description:
Made changes to send the connect options to NetBackup 5.x and NetBackup 6.x
media servers.
Additional Notes:
Refer also to ET577874.
--------------------------------------------------------------------------------
Etrack Incident = ET614589
Description:
Resolved a "read from parent" infinite loop condition in bpbrm.
Additional Notes:
Refer also to ET495890.
--------------------------------------------------------------------------------
Etrack Incident = ET614416
Description:
Corrected numerous thread-unsafe calls, both direct and indirect, in nbjm
and nbpem.
Additional Notes:
Refer also to ET579996 and ET580009.
--------------------------------------------------------------------------------
Etrack Incident = ET614590
Description:
New e-mail functionality has been added to NBPEM to correct some previous
behavior issues.
Additional Notes:
Refer also to ET544252.
--------------------------------------------------------------------------------
Etrack Incident = ET615409
Description:
Jobs no longer fail with a status 25 on the NBJM server side.
Additional Notes:
Refer also to ET593372 and ET611468.
--------------------------------------------------------------------------------
Etrack Incident = ET614699
Description:
Changes were added to always attempt to call the Job Manager to determine
if a Job is active for an invalidated image.
Additional Notes:
Refer also to ET585957.
--------------------------------------------------------------------------------
Etrack Incident = ET614648
Description:
The NetBackup Policy Execution Manager (nbpem) uses strtok to parse various
things. Changes were added to use strtok_r instead for additional safety
reasons.
Additional Notes:
Refer also to ET611478 and ET580000.
--------------------------------------------------------------------------------
Etrack Incident = ET614605
Description:
Fixed an overflow check for INFINITY in nbpem that produced a core file
that pointed to a segmentation violation (signal 11).
Additional Notes:
Refer also to ET585964.
--------------------------------------------------------------------------------
Etrack Incident = ET615640
Description:
Corrected an issue that caused Share point 2001 directives to exit with a
status 69.
Additional Notes:
Refer also to ET615641.
--------------------------------------------------------------------------------
Etrack Incident = ET615654
Description:
Fixed a problem that caused backup jobs to end with "status 200" when they
should not.
Additional Notes:
Refer also to ET610214.
--------------------------------------------------------------------------------
Etrack Incident = ET615652
Description:
The NetBackup Policy Execution Manager (nbpem) would core when it called
convert2unixdate which then called local time which is a non-safe thread.
Additional Notes:
Refer also to ET610206 and ET200604.
--------------------------------------------------------------------------------
Etrack Incident = ET610473
Description:
Child jobs for Catalog backups no longer fail intermittently with a
status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET615656
Description:
Changes were made to fix nbgenjob crashes (affects Windows only).
Additional Notes:
Refer also to ET563727.
--------------------------------------------------------------------------------
Etrack Incident = ET614617
Description:
A problem existed that caused assigned resources to not be reused if the
Media ID's were less than six characters long.
Additional Notes:
Refer also to ET574590.
--------------------------------------------------------------------------------
Etrack Incident = ET614566
Description:
The Backup, Archive, and Restore (BAR) user interface did not notify users
if a pending request had been sent.
Additional Notes:
Refer also to ET568559, ET611457, and ET609552.
--------------------------------------------------------------------------------
Etrack Incident = ET614695
**Description:
When using Veritas NetBackup (tm) 6.0 through 6.0 MP2, if a multiplexed
backup receives an end of media (EOM) message, and before it can get new
media, another backup to the same drive fails, there is the potential for
data loss.
--------------------------------------------------------------------------------
Etrack Incident = ET614611
Description:
Double-free in rfile/wfile pointers, and cleanup -mtd memory problems with
bptm.
Additional Notes:
Refer also to ET586506.
--------------------------------------------------------------------------------
Etrack Incident = ET614611
Description:
Duplication jobs would fail with Status code 174; some contained the
following message:
*** glibc detected *** double free or corruption (fasttop):
Additional Notes:
Refer also to ET586506.
--------------------------------------------------------------------------------
Etrack Incident = ET614623
Description:
The NetBackup Resource Broker (nbrb) was not cleaning up the media
reservations after a job completed.
Additional Notes:
Refer also to ET576637.
--------------------------------------------------------------------------------
Etrack Incident = ET614595
Description:
The Ltid.exe executable no longer causes an exception fault when the mount
requests were disabled.
Additional Notes:
Refer also to ET582349 and ET568524.
--------------------------------------------------------------------------------
Etrack Incident = ET615412
Description:
A problem existed that caused duplication to fail with an error code of
114 and the following error message:
errorCode=114 not enough valid resources
Additional Notes:
Refer also to ET593538.
--------------------------------------------------------------------------------
Etrack Incident = ET615416
Description:
An change was made to correct a double-free problem that was occurring in
bptm.
Additional Notes:
Refer also to ET606797.
--------------------------------------------------------------------------------
Etrack Incident = ET615644
Description:
bptm was logging an informational message that was killing Vault
duplication jobs.
Additional Notes:
Refer also to ET615646 and ET579399.
--------------------------------------------------------------------------------
Etrack Incident = ET617303
Description:
A problem existed with the nbpushdata -add command that caused it to fail
to populate the globDB information into Enterprise Media Manager (EMM)
Database.
Additional Notes:
Refer also to ET597444.
--------------------------------------------------------------------------------
Etrack Incident = ET617304
Description:
The "nbpushdata -remove <host>" command failed when no media was assigned
to the host.
Additional Notes:
Refer also to ET599789.
--------------------------------------------------------------------------------
Etrack Incident = ET617298
Description:
Media was not being ejected from partially successful vaults after
installing the NetBackup 6.0 MP2 pack.
--------------------------------------------------------------------------------
Etrack Incident = ET606288 ET620428
Description:
The NetBackup Job Manager (NBJM) deadlocked while running jobs that backup
to tape.
Additional Notes:
Refer also to ET615617 and ET620561.
--------------------------------------------------------------------------------
Etrack Incident = ET613056 ET625106
Description:
The following ACSLS changes were added in this pack:
- Added multiple ACSLS support to Windows media servers. This requires
Sun (STK) Libattach version 1.4.1 be installed on all media servers
with ACS robotics.
- Added the latest Automated Cartridge System (ACS) media types.
- Upgraded to the latest IBM API for TLH robotics and added the latest
media types. Refer to the Support matrix on the Support Web site for
the latest versions.
- Corrected an ACS inventory query_clean failure when using LibStation.
- Corrected how Windows uses ACSLS ACS numbers that are greater than 0.
- Added TLH robotics support to Linux IA64. Refer again, to the Support
matrix on the Support Web site for the latest versions.
Additional Notes:
Refer also to ET571008.
--------------------------------------------------------------------------------
Etrack Incident = ET613063
Description:
The tpconfig menu user interface was unable to add shared robots or shared
robotic drives.
Workaround:
To avoid this issue, use the tpconfig command line interface instead of
the menu user interface.
Additional Notes:
Refer also to ET574537.
--------------------------------------------------------------------------------
Etrack Incident = ET613069
Description:
Enhanced the media selection algorithm for Automated Cartridge System (ACS)
libraries, to pick a media and drive in the same Library Storage
Module (LSM).
Additional Notes:
Refer also to ET580847.
--------------------------------------------------------------------------------
Etrack Incident = ET613070
Description:
Corrected an ACS library inventory with ACS_LTO_400G mapped to HCART2 in
the vm.conf.
Additional Notes:
Refer also to ET580782.
--------------------------------------------------------------------------------
Etrack Incident = ET613046
Description:
Enhancements have been made that enable the File System Export feature
with ONTAP 7.2. A new backup "mode" (space optimized image or SOI)has
been added along with multiple other changes.
Additional Notes:
Refer also to ET583099.
--------------------------------------------------------------------------------
Etrack Incident = ET613059
Description:
From the tpconfig menu user interface, you could not add a robot with
Shared Storage Option (SSO) drives.
Additional Notes:
Refer also to ET585032.
--------------------------------------------------------------------------------
Etrack Incident = ET613795
Description:
Oracle and Informix restores may hang or fail (via a timeout). In one
situation bptm log would contain the following message:
08:40:54.944 [20370] <2> mpx_read_backup: waiting for children to
terminate so exit status can be sent to bpbrm
In another situation the bpbrm log would contain the following message:
16:13:00.835 [173273] <8> bpbrm process_media_msg: unknown media message:
RCD_STOP_DB_RESTORE_STR
Additional Notes:
Refer also to ET565959 and ET519758.
--------------------------------------------------------------------------------
Etrack Incident = ET612145
Description:
A change has been added making it possible to move media from the merge
table when no media records exists.
Additional Notes:
Refer also to ET540166.
--------------------------------------------------------------------------------
Etrack Incident = ET613071
Description:
When configuring an ACS robot on LibStation, an API Display command was
not available when interfacing to an ACSLS Server.
Additional Notes:
Refer also to ET576449.
--------------------------------------------------------------------------------
Etrack Incident = ET613577
Description:
Duplication jobs may fail if the master server and media
server have intermixed fully-qualified-domain-names and
non-fully-qualified-domain-names for servers.
Additional Notes:
Refer also to ET613685.
--------------------------------------------------------------------------------
Etrack Incident = ET614680
Description:
NetBackup Policy Execution Manager (nbpem) would run deassignempty every
minute on some platforms.
Additional Notes:
Refer also to ET535910.
--------------------------------------------------------------------------------
Etrack Incident = ET614721
Description:
bmrsavecfg failed to collect system information on servers that were
running some versions of MSSQL server.
Additional Notes:
Refer also to ET598114.
--------------------------------------------------------------------------------
Etrack Incident = ET614711
Description:
In previous versions, to get the BMR bootserver patched binaries, you
would need to install the maintenance pack, install the BMR boot server,
then uninstall and reinstall the maintenance pack.
In this pack a repair options has been added that requires you to only
reapply the maintenance pack.
Additional Notes:
Refer also to ET595031.
--------------------------------------------------------------------------------
Etrack Incident = ET612154
Description:
To resolve media conflict issues, the following command can be used.
"nbemmcmd -deletemedia -mediaid <> -originhost NONE"
Changes have been added in this pack that accept "NONE" as a valid origin
host and as a special name.
Additional Notes:
Refer also to ET602232.
--------------------------------------------------------------------------------
Etrack Incident = ET614666 ET613688
Description:
If catalog compression was used on a UNIX master server, the bpdbm
process would not remove client images properly during catalog cleanup if
those images were compressed.
Over time, the disk space consumed by these images that were not removed
properly during catalog cleanup can be significant, although the exact
amount of extra disk space is highly dependant on retention level and
catalog compression configurable settings. (This problem does not affect
Windows master servers.)
Additional Notes:
Avoiding a "disk full" condition by having sufficient available disk space
for the image catalog prevents any operational problems.
If NetBackup 6.0 has been in use for some time and this problem has been
encountered, it is possible that the disk space consumed by the image
catalog (the /usr/openv/netbackup/db/images directory) will shrink
noticeably the first time that catalog cleanup is run after this fix is
applied. Because this is an expected result of applying this fix, do not
be concerned about this reduction in disk space consumption, no usable
files have been deleted.
Symantec recommends that a current catalog backup be completed and
available for recovery before applying the fix in case something unexpected
happens and there is a need to recover the catalog from the current catalog
backup image be encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET615534
Description:
Jobs would fail with a status 25 because bptm could not communicate with
nbjm on the master server when going through a firewall.
Workaround:
To avoid this issue, configure the firewall so that it will wait a longer
time before closing idle connections.
Additional Notes:
Refer also to ET609217.
--------------------------------------------------------------------------------
Etrack Incident = ET615304
Description:
Fixed a problem that caused the NetBackup Policy Execution Manager (nbpem)
to crash with a "60patches/ENG/NB_60MP2_EEB_20060425" in place, when Vault
started.
Additional Notes:
Refer also to ET615305 and ET200604.
--------------------------------------------------------------------------------
Etrack Incident = ET615531
Description:
The MEDIA_UNMOUNT_DELAY function was not always honored for standalone
drives.
Workaround:
Before starting the job, make sure an eligible tape is loaded in the drive
to avoid this issue.
Additional Notes:
Refer also to ET514664.
--------------------------------------------------------------------------------
Etrack Incident = ET615336
Description:
The parent job, nbgenjob, was not completing properly, even though the
child jobs did complete.
Additional Notes:
Refer also to ET611441.
--------------------------------------------------------------------------------
Etrack Incident = ET615646
Description:
The Windows Backup, Archive and Restore user interface did not display all
images for restore (the older backup images were not displayed). Also,
when browsing a client which has a large number of non-standard backups,
bprd would core dump.
Workaround:
To avoid this issue, use the Java user interface and manually select the
start date to browse older images.
Additional Notes:
Refer also to ET579399.
--------------------------------------------------------------------------------
Etrack Incident = ET589069
Description:
Expired media was not being returned to the scratch pool, causing a bptm
status 220 error.
Additional Notes:
Refer also to ET589083.
--------------------------------------------------------------------------------
Etrack Incident = ET615560
Description:
Added the capability to retry immediate backups and allow multiple
schedules of the same policy to be suspended, or incomplete and resumable.
Additional Notes:
Refer also to ET615568.
--------------------------------------------------------------------------------
Etrack Incident = ET614778
Description:
Tracing messages that should appear at level 6 would appear at level 5 and
make the logs less readable.
--------------------------------------------------------------------------------
Etrack Incident = ET614736
**Description:
The Enterprise Media Manager (EMM) server uses a relational database to
store media and device configurations. When the file system runs out of
disk space, the relational database files that the EMM database uses can
become corrupt. This can cause the EMM database to fail to start and
cause backups to fail on the master server. To correct this situation,
the EMM server process monitors disk space and safely shuts down the
EMM database in the event of a disk-full condition.
Additional Notes:
Refer also to ET392256.
--------------------------------------------------------------------------------
Etrack Incident = ET615287
**Description:
Changes were made to the retention levels in Host Properties to resolve
issues that affected the Retention mapping settings in VAULT. This change
corrects a potential data loss issue for Vault customers who use the Vault
retention mappings feature via the user interface. For additional
information, refer to TechNote 282996, on the Symantec Support Web site.
Workaround:
To avoid this issue, disable the use of the Vault retention mappings.
Additional Notes:
This is a data loss issue that could cause vaulted media to expire sooner
than might be expected. Again, refer to TechNote 282996 for additional
details.
--------------------------------------------------------------------------------
Etrack Incident = ET616343
Description:
Media will now be deallocated after a failed multiple copy backup and
duplicated jobs.
Additional Notes:
Refer also to ET567364.
--------------------------------------------------------------------------------
Etrack Incident = ET613180
Description:
VSS Transportable backup of an Exchange server will fail eseutil
validation for Exchange data that exists on a mountpoint volume.
Additional Notes:
Refer also to ET536641.
--------------------------------------------------------------------------------
Etrack Incident = ET618092
Description:
NetBackup Policy Execution Manager (nbpem) crashed because of problems
with the pem persist file read and write.
Additional Notes:
When reading the pem persist file, the first line that could be read was
shifted off by 1 character. This could cause inconsistencies in the first
job in the file and occasionally even a crash.
Refer also to ET543123.
--------------------------------------------------------------------------------
Etrack Incident = ET614250
Description:
Jobs would sometimes not run when they were scheduled to run.
Additional Notes:
Policy Execution Manager (pem) would calculate the scheduled time of a
job. If the job did not run during the window, it may not run in the
next. This could happen with calendar or frequency scheduling.
Refer also to ET622829.
--------------------------------------------------------------------------------
Etrack Incident = ET619764
Description:
Policy Execution Manager would core dump when shuting down due to
nbproxy being shutdown when house cleaning tasks that use nbproxy were
still running.
--------------------------------------------------------------------------------
Etrack Incident = ET622846
Description:
When processing failure history, the Policy Execution Manger would core
dump when calling a library function that was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET624768
Description:
Fixed the About NetBackup dialog from Backup, Archive and Restore window
and the splash screan to display the proper version of the product.
--------------------------------------------------------------------------------
Etrack Incident = ET626204
Description:
The NetBackup Job Manager (nbjm) would crash when resources were obtained
for a generic job.
--------------------------------------------------------------------------------
Etrack Incident = ET626991
Description:
Removed a change to the Windows user interface that caused a regression.
--------------------------------------------------------------------------------
Etrack Incident = ET626960
Description:
Correted an issue that caused information to not be written to the
pem persist file consistently.
--------------------------------------------------------------------------------
Etrack Incident = ET626343
Description:
The NetBackup Job Manager (nbjm) would leak memory with every reference to
the job params file.
--------------------------------------------------------------------------------
Etrack Incident = ET627313
Description:
Policy Execution Manager would leak memory when reading failure history.
--------------------------------------------------------------------------------
Etrack Incident = ET627716
Description:
A change was made because the bprd executable (bprd.exe) was not being
replaced properly on an uninstall of NB_60MP3.
--------------------------------------------------------------------------------
Etrack Incident = ET630431
Description:
Changes have been made to remove the pempersist file before the services
are restarted during the pack installation.
--------------------------------------------------------------------------------
Etrack Incident = ET628695
Description:
A change has been added that prevents bpduplicate from corrupting heap
memory and crashing by copying a string into a too small destination string.
--------------------------------------------------------------------------------
Etrack Incident = ET613657
Description:
All Windows BMR Boot Servers now contain a new wizard to assist in
creating a CD image to be used for the Fast Restore feature.
This new feature is an exciting fast-windows-restore feature to the Bare
Metal Restore (BMR) option. This feature can perform a complete restore
of a Windows system in as little as 15 minutes. This feature means it is
no longer necessary to create DOS-based floppies or CDs. In addition,
this new feature enables BMR to operate in a low-infrastructure mode,
where the BMR Boot Server, Windows Shared Resource Tree, and the
Prepare-To-Restore step are no longer mandatory to restore a Windows
System.
For a description of how to use this new feature, along with feature
requirements and limitations, please refer to the Symantec TechDoc #283726.
This document can be accessed on the Symantec Support Web site using the
following URL:
http://support.veritas.com/docs/283726
================================================================================
=============
NB_CLT_60_2_M
=============
Etrack Incident = ET425117
Description:
Potential access violations, due to a (possibly) incorrect printf argument
list, are now averted.
--------------------------------------------------------------------------------
Etrack Incident = ET425322
Description:
There were a few instances in the code where the image query protocol
version was set to 0, which was a pre-NetBackup 5.0 image version ID.
Some image queries would fail if the size of the total data being backed
up was larger than 2 Terabytes in one job.
This issue has been corrected, thus enabling image queries on backups
greater than 2 Terabytes to work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET427178
Description:
When sharing tape drives between media servers running both NetBackup 6.0
and NetBackup 5.x, a problem existed with the NetBackup 6.0 Scan Hosts.
If the drive being scanned was assigned to a NetBackup 5.x media server,
then the NetBackup 6.0 Scan Host might not stop scanning. This resulted
in SCSI reservation conflicts and DOWN'ed drives on the NetBackup 5.x
assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers share one pool of drives and all of
your NetBackup 6.0 media servers share a pool of different drives.
--------------------------------------------------------------------------------
Etrack Incident = ET428597
Description:
When running multi-streamed Windows Open File Backup backups to back up
open or active files, some Volume Snapshot Provider (VSP) cachefiles in the
format of, _vxfiVspCacheFile_1.VSP, may be left behind by backup jobs that
have already completed. This does not occur with non-streamed backup jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET429921
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths
"NETBACKUP_RELATIONAL_DATABASE_FILES," is run automatically during the
patch installation to add this directive to the cold catalog backup
configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET430039
Description:
NBDB (for Enterprise Media Manager (EMM) and BMR) database recovery failed
if the master server had a newer catalog backup image than the one used in
Disaster Recovery (DR). On Windows platforms, it logged an error message
in the progress log and displayed a error message dialog. On UNIX
platforms, because of a defect in the Java user interface, it would only
report an error message in the log and all restore jobs appeared in job
monitor as successful.
Additional Notes:
With this fix, a user is able to recover from an older catalog backup even
though the user has a newer catalog backup image on the master server.
Full catalog disaster recovering from an older catalog backup is a
"roll-back" operation, that has potential of losing data. Users should
understand the implications and use it with caution.
--------------------------------------------------------------------------------
Etrack Incident = ET414315
Description:
When performing an Optical backup, the optical media will not use side B
once side A becomes filled. Instead a new platter is used. Once all
of the platters are filled on side A, side B of the platters is filled.
--------------------------------------------------------------------------------
Etrack Incident = ET431050
Description:
This pack corrects the frequency mode scheduling algorithm to function the
same as it did in the pre-NetBackup 6.0 product, when the frequency was a
multiple of 24 hours.
--------------------------------------------------------------------------------
Etrack Incident = ET422114
Description:
A problem was corrected that caused the NetBackup Policy Execution
Manager (nbpem) to dump a core file on shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET425135
Description:
Failed snapshots no longer cause "job retires" to become "new jobs".
--------------------------------------------------------------------------------
Etrack Incident = ET421439
Description:
Manual backups would not start immediately if the NetBackup Policy
Execution Manager (PEM) was started first.
--------------------------------------------------------------------------------
Etrack Incident = ET432263
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This could create
problems when recovering the ASA database if the differential backup media
created before the last cumulative had expired. The differential backups
contain the transaction logs that are necessary to roll forward from the
last full backup. To fix this problem, the cumulative incremental backup
will be a full backup for the ASA files.
--------------------------------------------------------------------------------
Etrack Incident = ET430274
Description:
Because of a logic error in the handling of "bptm -delete_all_expired",
the expired media was not being deleted. This prevented recycling of the
media.
--------------------------------------------------------------------------------
Etrack Incident = ET428121
Description:
Upon de-allocating a drive, the Device Allocator (DA) was selecting a Scan
Host as if there had been no previous or existing Scan Host.
--------------------------------------------------------------------------------
Etrack Incident = ET421579
Description:
NetBackup tracks the media manufacturer and serial number in the
EMM database. Some drives do not support this data while some do.
If drives that do not support this type of data are added into a library
with drives that do support this type data, the database can end up with
multiple media with the same manufacturer and serial number information.
This condition would lead to problems loading the media at a future time.
--------------------------------------------------------------------------------
Etrack Incident = ET430429
Description:
The transport of log messages from NBSL to the NOM Server was failing and
causing the Host Session to go down.
POSIX-based systems can set either EWOULDBLOCK or EAGAIN when send() fails.
TAO (part of PSP) was testing just for EWOULDBLOCK. All other errnos were
considered harmful. This prevented the rest of the data from being flushed
out when send () raised EAGAIN. The clients never received the whole data
which caused the hang. A fix for PSP was provided that prevents this
issue from happening again.
--------------------------------------------------------------------------------
Etrack Incident = ET411601
Description:
An error occurred while creating a SUSE Shared Resource Tree (SRT).
Cleanup of this SRT would fail and display the following incorrect message:
[Error] V-125-376 No space left on device. Please ensure that the
specified target location for the Shared Resource Tree has adequate free
space, and retry the command.
Please refer to the Bare Metal Restore System Administrator's Guide
for the space requirements for creating Shared Resource Trees.
--------------------------------------------------------------------------------
Etrack Incident = ET430203
Description:
Expiring a non-multiplexed image should reduce the vimages and kbytes on
the media record. Because of a data conversion error, this reduction is
not taking place.
--------------------------------------------------------------------------------
Etrack Incident = ET429917
Description:
The vmd process no longer core dumps if the EMM service (nbemm) is not
running.
--------------------------------------------------------------------------------
Etrack Incident = ET427169
Description:
The nbpushdata operation fails when "pool name" has a hyphen in the pool
name.
--------------------------------------------------------------------------------
Etrack Incident = ET494938
Description:
Data tapes are no longer be treated as cleaning tapes and are FROZEN by
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET495033
Description:
The Device Monitor shows the same tape mounted in multiple drives. This
tape is assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET492433
Description:
A race condition existed between NBRB and BPTM that would lead to jobs
getting 174 errors.
--------------------------------------------------------------------------------
Etrack Incident = ET430477
Description:
It is now possible to import Backup Exec images that have files with
filenames that contain embedded new-lines in them.
--------------------------------------------------------------------------------
Etrack Incident = ET496071
Description:
Some Oracle backups ended prematurely with status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET495475
Description:
nbpushdata would fail with the following messages in the nbpushdata log
file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in the
Media context
--------------------------------------------------------------------------------
Etrack Incident = ET496956
Description:
A problem was causing the Windows open file backup to not show retries in
the Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET420304
Description:
Originally, vmscd, was a single process that serviced requests from the
EMM server synchronously. Because of this, the EMM server was not
receiving the request response in a timely manner. In some cases, the
EMM server thinks that vmscd has exited, thus, triggering certain
operations that were redundant and in some cases harmful.
Now there are two vmscd processes. The parent vmscd process receives
requests from the EMM server and services them as soon as possible. The
child vmscd process collects the drive status from back level media
servers.
--------------------------------------------------------------------------------
Etrack Incident = ET496080
Description:
For media with image expiration set to infinity, nbpushdata would pass an
incorrect value for infinity to the EMM database; thus, the media could
not be queried.
nbemmcmd -listmedia -mediaid <media_id>
NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
--------------------------------------------------------------------------------
Etrack Incident = ET496958
Description:
The Data Lifecycle Manager consolidation jobs will now complete
successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET428319
Description:
A problem existed that caused the nbpushdata -remove command to fail.
Workaround:
To avoid this issue, the EMM data base was dropped and recreated.
--------------------------------------------------------------------------------
Etrack Incident = ET495345
Description:
The default start date, 01/01/1970 will not work for 'bpchangeprimary' in
any locale that does not display dates as mm/dd/yyyy.
Workaround:
If the start date is entered in the correct format for the locale it will
be accepted.
For example:
bpchangeprimary -copy 1 -sl sName -pn cjPName-st FULL -pt MS-Windows-NT
-sd 1070-01-01
--------------------------------------------------------------------------------
Etrack Incident = ET495866 ET496960
Description:
Changed bprd and pem so that the bprd child could terminate and not wait
for a job exit status from pem unless the -w flag was used on the request.
--------------------------------------------------------------------------------
Etrack Incident = ET428657
Description:
When you perform a raw backup with the Encryption option enabled, using
the block device, and then you attempt a restore of the raw image to the
block device, the restore job would finish with a zero (0), however, the
data was not restored correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET497777
Description:
Could not inventory legacy TS8 libraries as TL8.
--------------------------------------------------------------------------------
Etrack Incident = ET497271
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. Corrections were made to the temporary file names
so that inet.conf on the client is updated properly and no error is
generated.
--------------------------------------------------------------------------------
Etrack Incident = ET497944
Description:
Under extremely heavy load in the Device Allocator, the DA may crash EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET496962
Description:
Some vital logs were not displaying correctly.
The form that Log:DbLogMsg is being called in emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message would survive and the important log information was
lost.
Currently many are in the wrong form of:
Log::DbLogMsg( EMMLOG_DEBUG3, who,
"<MANUALCONF> Control host name is NOT passed in, "
"Assuming incoming host < %s > as the control host",
machineName.c_str() ) ;
The quotes were not being processed correctly so the line starting with
"Assuming" would not appear.
--------------------------------------------------------------------------------
Etrack Incident = ET498496
Description:
Non-robotic tape drives that contain unlabelled media are no longer
automatically assigned to non-robotic media specific mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET498519
Description:
In a rare condition, one or more backups would be corrupt when using
Inline Tape Copy (ITC) with multiplexed backups. This could happen under
the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had "continue if the copy fails" flag
set for the copy that failed in the next step.
- A copy other than the first active copy encountered "end of media", so
a new media was needed for this copy. Then, there was a problem getting
or configuring media (for example, writing the media header) such that
this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
--------------------------------------------------------------------------------
Etrack Incident = ET428317
Description:
The back-level media server request, V_QUERY_CLEAN_BYROBNUM, would cause
an SQL error.
--------------------------------------------------------------------------------
Etrack Incident = ET420766
Description:
The vmoprcmd -devmon ds command is failing with a Corba exception.
--------------------------------------------------------------------------------
Etrack Incident = ET499611
Description:
Synthetic backup could have potential data loss in following cases:
- Last full/synthetic, full expired/deleted backup, followed by one or
more incremental backups, and a synthetic backup.
- Last incremental/full backup catalog was compressed before the next
incremental backup takes place.
- TIR records in the last incremental backup are missing for various
reasons
--------------------------------------------------------------------------------
Etrack Incident = ET506459
Description:
Media Servers that share drives on versions of NetBackup older than
NetBackup 6.0 receive host_not_registered errors when attempting to
decree another media server is unavailable.
--------------------------------------------------------------------------------
Etrack Incident = ET495457
Description:
The base NetBackup UNIX Agent has now been integrated with VxFS
Checkpoints. It has been modified to detect VxFS checkpoints using the
mount table's special options, and then use VxFS supplied APIs to detect
sparseness in them, and handle it accordingly.
Without these changes, a base NetBackup UNIX Agent could not tell if the
zero or smaller physical size of VxFS checkpoints, as compared to the
reported file size, is due to actual sparseness of the file or not. The
result was the base NetBackup UNIX Agent had to look through the whole
file and try to determine sparseness; thus, slowing down the backups
considerably.
--------------------------------------------------------------------------------
Etrack Incident = ET293930
Description:
This fix improves the performance of the NetBackup Error log collection
logic because the NBLogCollector was not seeking to a known spot for
performance reasons. To address this issue, logic was changed to get
newly-added error log messages by using a stat() system call to learn the
modified time of the error log file and keeping the opened file for the
next collect() call to maintain the current read position of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET496560
Description:
The NetBackup Service Layer (NBSL) no longer causes a core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET507270 ET507266 ET507656
Description:
The following three issues have been address:
- Under certain conditions backups may not schedule. This would happen
because of a problem in computing the next time a job is due. Windows
were not processed correctly if a backup should have run in a previous
window and if the next window opened or closed at a different time.
- The Advanced Client VSS snapshot backup produced an 805 error. A
mistake in nbpem's logic would cause a child job to be resumed or
restarted using an old job id. It would use the jobid of the parent,
resulting in and an invalid jobid.
- The scheduler would always execute full backups, even for incremental
backups, if the BMR option was on. nbpem would use the wrong criteria
for a last backup query made for a parent job that did not have
multiple data streams enabled. The result was no last full backup
being found, so a full backup would be run instead of an incremental.
--------------------------------------------------------------------------------
Etrack Incident = ET506080 ET566045
Description:
In a cluster under NetBackup Access Control the credential associated with
the physical node name is no longer picked up rather than the virtual host
name associated with NetBackup. And in a cluster, an attempt will be made
to use a credential created using bpnbat -loginmachine for the virtual
host name.
Workaround:
To avoid this issue, create credential files for both the physical host
names and the virtual hostnames for each node in the cluster. For details
on how to create credentials, refer to the NetBackup System Administrator's
Guide Volume II, Chapter 1, "Access Management".
--------------------------------------------------------------------------------
Etrack Incident = ET495479
Description:
The NetBackup Service Layer (NBSL) no longer causes a core dump when NOM
is configured. The core dump would occur when NetBackup 5.x media servers
were configured to a NetBackup 6.0 master server and NBSL would attempt to
collect data from the 5.x media server.
--------------------------------------------------------------------------------
Etrack Incident = ET507657
Description:
An error would occur when nbpushdata used emmlib_DeleteHost to remove the
NDMP host server. An error similar to the following was written to the
nbemm log.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1 native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
--------------------------------------------------------------------------------
Etrack Incident = ET498714
Description:
A change was made to address conflicts in the EMM_Media table
after an upgrade. An EMM server change was made in the
helperAssignUpgradeImageInfoToMergeTable to accept "NONE" as
a valid assigned host name. This change was needed for the
following command:
# /bp/bin/admincmd/nbemmcmd -forcemerge -assignedhost NONE -mediaid A00000
-originhost pjcbk001 -reversemerge
--------------------------------------------------------------------------------
Etrack Incident = ET498037
Description:
User names and group names longer than 32 characters were not supported.
Workaround:
To avoid this issue, you should use group names and user names that are
smaller than 32 characters.
Additional Notes:
Even with this fix, max possible gname and uname allocated is 1024 chars
--------------------------------------------------------------------------------
Etrack Incident = ET507646
Description:
In certain cases when NetBackup Access Control was enabled, long-lived
processes, such as, nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl, and vmd may
have leaked memory.
--------------------------------------------------------------------------------
Etrack Incident = ET509198
Description:
The SQL SERVER backup would complete normally, however, the client user
interface would display -1 status. Improper progress log updates caused
this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET506666
Description:
A Linux client with an empty or non-existent /etc/resolv.conf file would
halt at restore time even though the client's original configuration did
not use the /etc/resolv.conf file.
Additional Notes:
Linux Shared Resource Trees (SRT) created after this pack is applied will
correctly handle an empty or non-existent /etc/resolv.conf file.
--------------------------------------------------------------------------------
Etrack Incident = ET509505
Description:
Spanning media jobs occasionally appeared to be hung, the request would
continually fail with the message, "ROBOTIC LIBRARY IS DOWN ON SERVER".
This typically occurred after an earlier failure of,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server would show the robot as being up and the host as ACTIVE or
ACTIVE-TAPE.
--------------------------------------------------------------------------------
Etrack Incident = ET367776
Description:
The NetBackup Service Layer (NBSL) no longer hangs in a "stopping" state
in the Windows Service Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET506668
Description:
For Linux clients, some S-ATA devices were not being handled correctly
at restore time. Changes contained in this pack load the proper modules
correctly in the restore environment so the restoration can be performed.
Additional Notes:
The original problem presents itself when the restore environment boots.
After loading the SRT, the restoration will stop, requesting for a reboot
of the client, with a boot order string that contains the ata_piix module.
Even if the client is rebooted and the order string is passed from the boot
prompt, the message appears again and the restoration can never proceed.
Once this patch is applied on the Boot Server, the SRT needs to be
recreated for this fix to be available. SRTs created with bmrsrtadm
versions prior to the one contained in this patch will have the problem.
--------------------------------------------------------------------------------
Etrack Incident = ET509087
Description:
A change was made that enables vmd to retry and make the connection to
EMM indefinitely, instead of shutting down if it could not make the
connection.
--------------------------------------------------------------------------------
Etrack Incident = ET500512
Description:
There are end case situations especially when a master server cluster node
goes inactive where the bprdreq -terminate and bpdbm -terminate commands
in bp.kill_all might take several minutes to complete. This can cause
inconsistencies in a cluster enviroment.
--------------------------------------------------------------------------------
Etrack Incident = ET511942
Description:
From the NOM user interface, it is not possible to start a service/deamon
when NetBackup is on UNIX operating systems.
--------------------------------------------------------------------------------
Etrack Incident = ET509733
Description:
NBSL was occasionally sending negative values for the "free space" and
"total capacity" of a storage unit (particularly if the values are
greater than 2^32-1).
--------------------------------------------------------------------------------
Etrack Incident = ET499203
Description:
bpdbjobs -all_columns takes a segmentation fault in either the FreeJobs()
or PrintJobs() function with a stack overflow.
--------------------------------------------------------------------------------
Etrack Incident = ET511981
Description:
It is now possible for SAN media servers to be used as write hosts for
duplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET419837
Description:
Some keys generated by bpkeyutil for standard Encryption would cause
backups to fail. The failure status is 40 - network connection broken.
About one out of 256 keys caused this failure.
--------------------------------------------------------------------------------
Etrack Incident = ET512393
Description:
VxUL queries no longer fail on AIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET509994
Description:
Changed the way NetBackup package versions are stored in SRT records so
that the history of maintenance is preserved.
--------------------------------------------------------------------------------
Etrack Incident = ET509547
Description:
A problem existed that was limited to a DSSU duplication (not a vault or
manual duplication issue) that would take more than 59 minutes to
complete. After 20 minutes, a status 50 occurred, but the underlying
duplication still had 39 more minutes to finish. After 59 minutes,
EMM noticed the "problem" and shut down the job.
--------------------------------------------------------------------------------
Etrack Incident = ET513419
Description:
NBNos no longer runs in single-threaded mode only.
--------------------------------------------------------------------------------
Etrack Incident = ET511008
Description:
If there is more that one user schedule in a policy, and a schedule is
not specified in the backup request, the job may fail with a 199 error
(no open windows).
Workaround:
To avoid this issue, either specify the schedule name in the backup
request, or do not create more that one user schedule in a policy.
--------------------------------------------------------------------------------
Etrack Incident = ET510797
Description:
A job that fails with a 196 error (EC_no_attemp_window_close) will be left
in a "waiting for retry" state instead of being done.
--------------------------------------------------------------------------------
Etrack Incident = ET499144
Description:
When running multi-streamed Windows Open File Backup backups, jobs would
fail with a status 200 error.
--------------------------------------------------------------------------------
Etrack Incident = ET513486
Description:
The following back-level SSO interoperability issues have occurred:
- Numerous re-registrations were consuming all of vmd's bandwidth on the
EMM server.
- Registration failures would occur because the no-scan-host setting,
registration retry timer would block back-level servers from releasing
drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing even more registrations to occur.
Workaround:
DO NOT SHARE DRIVES BETWEEN 6.0 AND 5.X MEDIA SERVERS.
--------------------------------------------------------------------------------
Etrack Incident = ET516562
Description:
nbemm no longer core dumps with a clustered master server.
--------------------------------------------------------------------------------
Etrack Incident = ET511445
Description:
To improve performance of nbpem, all sorting has been removed.
--------------------------------------------------------------------------------
Etrack Incident = ET506661
Description:
After installing NetBackup into a Solaris Shared Resource Tree (SRT), if
the source of the installation is a CD-ROM, the device is left mounted and
the CD-ROM cannot be ejected.
Workaround:
After installing NetBackup into the Shared Resource Tree, exit bmrsrtadm,
start bmrsrtadm again, and this time choose the Share Resource Tree that
was just created.
--------------------------------------------------------------------------------
Etrack Incident = ET516645
Description:
If nbpem received a request to terminate while a terminate request was
being processed, the Policy Execution Manager (pem) would crash.
--------------------------------------------------------------------------------
Etrack Incident = ET326958 ET518198 ET424885 ET387319 ET415289 ET414469 ET422797
ET424915 ET515462 ET499211 ET520460 ET427072
Description:
Added support for the following libraries:
EMC NDMP VTLU
Falcon Stor
IBM 3576 Library
IBM TS7510 Virtualization Engine
HP MSL-2024 G3 Series
Added support for the following drives:
IBM 3592E05
Sony SDX 800v
Updated support for the following libraries:
ADIC Scalar i2000
Quantum TZ Media Changer
Updated support for the following drive:
ADIC i500
IBM 3592
--------------------------------------------------------------------------------
Etrack Incident = ET421278
Description:
Force the UNIX implementations of the BPCD_FORK_CMD_W_STAT_RQST,
BPCD_FORK_OTHER_CMD_RQST, and BPCD_EXECUTE_CLIENT_CONFIG_RQST protocols
to wait as long as necessary for the [child] command to complete.
Previously, the command would have been killed if it did not complete
within BPCD_TIMEOUT seconds (300). This behavior was unwarranted, and
was inconsistent with the Windows implementation, which already waits an
indefinite time. In addition, supporting code that was not necessary
was removed.
--------------------------------------------------------------------------------
Etrack Incident = ET515306
Description:
At "fall-back time" for daylight savings time, the calendar scheduling
may repeatedly run the same job.
--------------------------------------------------------------------------------
Etrack Incident = ET514752 ET563731
Description:
A change made to bpexpdate such that, media IDs that are less than six
characters, and returned from EMM, were not padded with spaces. This
caused bpexpdate -deassignempty to mistakenly deassign media that still
had valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master server, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>\NetBackup\bin\bpsched.d\CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET507316
Description:
The bprd log message was off-by-one for process_command(). This lead to
log messages like:
15:23:10.035 [115624.76592] <2> process_request: command unlisted command
(114) received (where 114 is actually get_hostinfo)
--------------------------------------------------------------------------------
Etrack Incident = ET519755
Description:
The partial restore of a database backup fails. For example, restoring
a single Oracle tablespace from a backup set.
The following types of messages will be found in the bptm log:
14:50:59.752 [19995] <2> read_brm_msg: STOP RESTORE algol_1134518480 EXIT=0
14:50:59.752 [19995] <2> process_brm_msg: GCACTIVE but CHILD_PID not alive
The following types of messages will be found in the dbclient log:
14:50:59.718 [1932.1552] <4> closeApi: INF - FORCED EXIT STATUS 0: the
requested operation was successfully completed
14:50:59.718 [1932.1552] <4> closeApi: INF - closing commSock 220
14:50:59.718 [1932.1552] <4> closeApi: INF - Do not close dataSock
14:50:59.718 [1932.1552] <4> closeApi: INF - closing nameSock 952
14:50:59.718 [1932.1552] <4> serverExitStatus: entering serverExitStatus.
14:50:59.718 [1932.1552] <4> readCommMessages: Entering readCommMessages
15:06:04.724 [1932.1552] <16> readCommFile: ERR - timed out after
900 seconds while reading from C:\Program Files\VERITAS\
NetBackup\Logs\user_ops\dbext\logs\1552.0.1135025111
--------------------------------------------------------------------------------
Etrack Incident = ET518079
Description:
The vmscd's time-out while communicating with back-level servers was too
small. Because of this, vmscd would think that the back-level server was
not running and it used to decree that the host was unavailable.
As part of this fix, the time-out value was raised.
--------------------------------------------------------------------------------
Etrack Incident = ET511741
Description:
vlteject no longer fails with the following error when tapes are taken
out of the map after long time.
"vmchange eject verify not responding[300]"
--------------------------------------------------------------------------------
Etrack Incident = ET512872
Description:
Removed the change events for Error LogMonitoring. For example, the error
log collection functionality was removed. In addition, the
getLogMessages() idl method supports the error log source; thus, NOM call
this method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP2 only works with
NetBackup 6.0 MP1 or MP2.
--------------------------------------------------------------------------------
Etrack Incident = ET511772
Description:
Pagination on the report in myportal did not work if table was accessed
after long duration of time.
--------------------------------------------------------------------------------
Etrack Incident = ET413396
Description:
The LANG environment variable was not being properly inherited from the
master's invocation. Because the locale was passed as an argument to the
user server invocation, there was no harm in redundantly performing a
putenv() from the user server.
--------------------------------------------------------------------------------
Etrack Incident = ET522065
Description:
Restore to an alternate client (not a master or media server) by a
media server fails with error status 159:
The licensed features for this system do not permit the backup of a
remote client (<client> ). Make sure that the license key is entered
properly. In addition, SAN media server licensing should be enforced
for backup but not for restore to allow maximum flexibility for DRM
data restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET522555
Description:
Vault failed to run properly from the user interface in VxSS/NBAC
configuration. While in a start session from the user interface, the job
failed to execute, and nothing appeared in the Activity Monitor. This was
observed for any valid user (Administrator) with all the required
permissions. This fix enables executions that originate from the user
interface to be processed properly.
--------------------------------------------------------------------------------
Etrack Incident = ET432239 ET508863
Description:
Corrected ACS timeouts when the ACSLS server had communication problems
with the media server.
To correct this problem, a 20 second wait was removed before checking for
drive readiness on an ACS mount.
--------------------------------------------------------------------------------
Etrack Incident = ET520519
Description:
A stack-based buffer overflow vulnerability existed in the volume manager
daemon (vmd) running on NetBackup servers. If an attacker was able to
gain access to a vulnerable NetBackup server and successfully exploit this
issue, it could have lead to arbitrary code execution and resulted in
unauthorized access with elevated privileges on the targeted system.
This vulnerability impacted only NetBackup server systems and did not
impact NetBackup client systems.
--------------------------------------------------------------------------------
Etrack Incident = ET432236
Description:
Corrected the use of access bits with the mailslot and with the storage
slots in the robotic libraries.
To correct this issue, add a wait before an eject for Vault-style ejects
for libraries that take extra long for the mailslot to come ready after
being accessed.
Additional Notes:
Access bit checking may require a new device_mappings file, it depends on
the robot.
--------------------------------------------------------------------------------
Etrack Incident = ET512890
Description:
Support 24 character drive serial numbers.
--------------------------------------------------------------------------------
Etrack Incident = ET523022
Description:
NetBackup Resource Broker (NBRB) may hang at startup time if database
records have been corrupted.
--------------------------------------------------------------------------------
Etrack Incident = ET511782
Description:
Thread handles were not being released properly in NBSL, when a new
thread pre-fetched a block of media and volume records from EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET522971
Description:
NBSL no longer sends deletion events for Jobs to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET516605
Description:
Under certain conditions, NetBackup Job Manager (NBJM) runs out of
threads. As a result no new jobs can be initiated and the existing
jobs do not complete.
Workaround:
To avoid this issue, kill and restart the NBJM service.
--------------------------------------------------------------------------------
Etrack Incident = ET493991 ET431087
Description:
An Incremental NetBackup Catalog Backup ends up backing more data
than necessary.
NetBackup Catalog Backup was re-architected in NetBackup 6.0. The plan
was to also support NetBackup Catalog Move Detection. While supporting
that for UNIX by using ctime, in addition to mtime, for deciding on
which files to backup, inadverently opened the door for more directories
to be backed up, since the ctime gets changed for parent directories
of directories under which new catalog is being created. This resulted
in entire client catalog to be backed up again, if there was any other
backup done for that client.
The solution provided in this patch is to use NBU's existing TIR w/Move
Detection logic for NetBackup Catalog Move Detection.
--------------------------------------------------------------------------------
Etrack Incident = ET523400
Description:
In a cluster, Disk staging (duplication to tape) uses the local node name
as the media server instead of the virtual name. Because of this,
bpduplicate may fail with the error, "host is unreachable (47)".
--------------------------------------------------------------------------------
Etrack Incident = ET496959
Description:
NetBackup Job Manager (NBJM) would deadlock or halt when the connection to
bpbrm breaks in the middle of a backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET516377
Description:
NBPEM would crash if a thread referenced a deleted object. This is a
timing problem and can happen when:
- A thread decrements the ref count on an object
- The thread is stalled
- The object is destroyed (ref count = 0)
- The stalled thread starts running and it references the destroyed object
The above problem has been corrected by ensuring that the object is not
referenced after the reference count has been decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET496074
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP-UX 11.23 compiler optimized-out
references to the shared memory control variables.
--------------------------------------------------------------------------------
Etrack Incident = ET425567
Description:
Fixed memory leak in Policy Execution Manager. The leak occurred when
processing any configuration change event sent by NBNos, which passes a
sequence of name value pairs.
--------------------------------------------------------------------------------
Etrack Incident = ET516907
Description:
An exception occurred in NetBackup Generic Job (nbgenjob), where getting
a policy from nbproxy while performing a stream discovery forced a retry.
The first retry resulted in a core dump because the internal file list was
not cleared before rereading the STREAMS file. To resolve this core
problem, the stream discovery was changed to clear the internal file list
before reading the STREAMS file, and to only read the STREAMS file once.
--------------------------------------------------------------------------------
Etrack Incident = ET431505
Description:
Changed nbproxy to catch exceptions when either of the IOR files listed
below in the var directory are empty to prevent the Policy Execution
Manager (nbpem) from exiting on startup.
IOR files in var directory are:
- nbproxy_pem.ior
- nbproxy_pem_email.ior
Workaround:
To avoid this issue, remove the empty IOR files nbproxy_pem.ior and
nbproxy_pem_email.ior from the var directory. On UNIX, the var directory
resides in /usr/openv, and on Windows, it resides in VERITAS\NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET425565
Description:
For user and manual backups, changes have been made that prevent Policy
Execution Manager (nbpem) core dumps by fixing the message queue locking
function.
--------------------------------------------------------------------------------
Etrack Incident = ET423142
Description:
Fix CT_EXCHANGE backup job when streaming is not enabled. Changed Policy
Execution Manager (nbpem) to set stream number to zero for the child
CT_EXCHANGE job. Nbpem was setting it to -1, which made the delta time
option (-dt) that was passed to Bpbrm, zero.
--------------------------------------------------------------------------------
Etrack Incident = ET427069
Description:
Parent job (nbgenjob) did not detect that the Policy Execution Manager
(nbpem) went down so it waited indefinitely for a response. Changed
nbgenjob to ping nbpem using the birth time that was returned to determine
if Policy Execution Manager was running.
--------------------------------------------------------------------------------
Etrack Incident = ET518632
Description:
Fixed NetBackup Resource Broker (nbrb) so that it disconnects from
Sybase ASA when it receives a suspend before a cold catalog backup.
If nbrb does not disconnect from ASA, when Sybase ASA is shutdown for
the cold catalog backup, warnings similar to the following appear in
the Sybase server.log file: Connection terminated abnormally.
--------------------------------------------------------------------------------
Etrack Incident = ET498975
Description:
Idle media servers no longer go offline (such as, "ACTIVE-DISK", "OFFLINE").
--------------------------------------------------------------------------------
Etrack Incident = ET520924
Description:
The function, decree_host_unavailable, from NetBackup 5.x media servers
was causing the NetBackup 6.0 media servers to go offline.
--------------------------------------------------------------------------------
Etrack Incident = ET520279
Description:
The scanability setting of media servers in the EMM database is being
overwritten by the ltid processes of the media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET518557
Description:
Using the wizard to reconfigure NDMP-attached tape drives no longer fails.
--------------------------------------------------------------------------------
Etrack Incident = ET519239
Description:
"bpexpdate -recalculate" and "bpexpdate -backupid" both allow image
expiration dates to be changed while an image duplication is in progress.
If the image spans tapes, this can result in different expiration dates
for the individual fragments.
Workaround:
To avoid this issue, do not run "bpexpdate -recalculate" or
"bpexpdate -backupid" while an image duplication is in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET520937
Description:
This fix eliminates a program fault that attempts to get the media server
catalog path list from a NetBackup 5.x media server when the back-level
server has become unresponsive.
Workaround:
To avoid this issue, make certain all the back-level servers are
functioning.
--------------------------------------------------------------------------------
Etrack Incident = ET327111
Description:
Prepare-to-Restore failures no longer display specific error messages on
the NetBackup Administration Console, rather than indicate that the user
should get the error details from the server logs.
--------------------------------------------------------------------------------
Etrack Incident = ET508741
Description:
Robot Name is now displayed correctly in NOM user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET517878
Description:
Over time, the NBJM process grew in size as jobs were run. The system was
configured to use security.
Workaround:
To avoid this issue, disable security or restart NBJM periodically.
--------------------------------------------------------------------------------
Etrack Incident = ET515457
Description:
Eliminated a potential memory leak when retrieving a list of hosts that
are sharing drives and list of shared drives in a master server domain.
--------------------------------------------------------------------------------
Etrack Incident = ET417455
Description:
BPTM may report an incorrect error at the end of some restore and
duplication jobs that is similar to the following error.
"invalid job id (805)"
--------------------------------------------------------------------------------
Etrack Incident = ET424097
Description:
Synthethic backups would fail or hang on Solaris systems with a low
resource limit for the maximum file descriptor. The bpsynth log would
contain the following:
ACEMsgTran::updateReactor_u: unable to register handle with the reactor
On a few HP-UX systems, bpsynth may core dump if the maximum file
descriptor resource limits are not configured properly.
Workaround:
To avoid this issue, configure the system so that the maximum number of
open files per process is at least 512.
--------------------------------------------------------------------------------
Etrack Incident = ET431087 ET493991
Description:
On UNIX platforms, the catalog moving detection that used ctime and mtime
in an incremental catalog backup, was not always reliable. This resulted
in backing up catalog files that were modified since the last full backup.
To resolve this issue, use the TIR moving detection capabilities in bpbkar
and remove the catalog moving detection code from the catalog backup
library.
--------------------------------------------------------------------------------
Etrack Incident = ET524813
Description:
For Disk-to-Tape duplications, with disk images that were fragmented,
several problems would occur, for example:
- Duplication operations would get this error, "unable to read bpduplicate
message, premature end of file encountered (errno = I/O error)", which was
incorrect.
- Duplication operations could inadvertently mix retention levels on the
output media.
Workaround:
To avoid these duplication issues, touch the following file:
/usr/openv/netbackup/NODTTSDUP.
--------------------------------------------------------------------------------
Etrack Incident = ET431511
Description:
After importing a certain type of NDMP backup, the restore would fail
because the NUM_FILES in the catalog image header was set to zero (0).
The cause was that bpdbm did not count the extra directory entries and
NDMP environmental variables during importing process.
--------------------------------------------------------------------------------
Etrack Incident = ET522253
Description:
Changes have been made the enables the use of FORCE_RESTORE_MEDIA_SERVER
for Basic Disk storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET525778
Description:
Long delays, of as much as 20 minutes, can occur before the Policy
Execution Manager starts a job. The Policy Execution Manager submit
function calls hosts_equal, which sets the maxJobsPerClient value that
is sent to Job Manager, and this may cause a long delay if you have a
lot of clients that are not accessible.
To avoid a long delay in the job submission, you must first determine
if any client is timing out. To do this, change the Policy Execution
Manager debug level to 4 or higher so that the Policy Execution Manager
debug messages are displayed when setting the maxJobPerClient field
during job submission. The debug statements enable you to determine
which clients are timing out. A timeout condition means a client no
longer exists or it is not accessible. After you have determined which
client(s) is timing out, either remove the client from the policy or
make sure it is accessible.
--------------------------------------------------------------------------------
Etrack Incident = ET513067
Description:
Changes have been made to correct a potential core dump when attempting
to get an application cluster list.
--------------------------------------------------------------------------------
Etrack Incident = ET507870
Description:
The Media IDs were not converted to upper case correctly and caused
unexpected mismatches.
--------------------------------------------------------------------------------
Etrack Incident = ET524628 ET533634
Description:
Exchange Transportable backups would fail with a status 69 and resulted
in no parent jobs (nbgenjob) starting. To correct this problem, a changed
was made to the Policy Execution Manager to start a parent job (nbgenjob)
if the policy fields "frozenImage" and "off host backup" are enabled and
streaming is disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET524690
Description:
When executing update_clients to push NetBackup client software to a
Linux x86 machine running a 2.4 kernel, it may fail with a message
that libvxstlportST.so is busy. That library is now being installed
as libvxstlportST.so_new and has been added to move_libs similar
to how some other key binaries are handled.
--------------------------------------------------------------------------------
Etrack Incident = ET525328
Description:
update_clients currently fails when using the <HW> <OS> method of
execution. The check that caused this error has been corrected.
--------------------------------------------------------------------------------
Etrack Incident = ET527265
Description:
If USE_VXSS is set to automatic, it was possible that a copy of the
originator credential would be leaked when negotiating a secure
connection. In addition, an address buffer is no longer leaked if an
insecure connection is received.
--------------------------------------------------------------------------------
Etrack Incident = ET523630
Description:
On HP-UX IA64 platforms, the command bpclntcmd -ip <xxx.xxx.xxx.xxx> would
return the following:
unrecoverable, sorry
host <xxx.xxx.xxx.xxx>: not found.
Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET514064
Description:
Changes have been made to eliminate a code vulnerability that would lead
to a potential core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET527481
Description:
NBJM no longer leaks small amounts of memory while running multi-streamed
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET512447
Description:
A failed bmrsavecfg on the client will now correctly show a non-zero
status in the job monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET429756
Description:
A change has been made to resolve the problem of media remaining mounted
after a synthetic backup. This would only happen if the following
conditions applied:
- The incremental image is very small (assuming the image is on A00001)
- The mount of tape for writing fails the first time (for example, the
tape A00002 was selected first and then the mount of this tape failed).
- The tape, given for the write (the second time after the mount failure)
is the same as the one where the small incremental image exists
(such as, A00001 in this case).
--------------------------------------------------------------------------------
Etrack Incident = ET495489
Description:
A non-multiplexed duplication of a TIR backup written to tape would fail
if the last fragment was zero bytes in length.
--------------------------------------------------------------------------------
Etrack Incident = ET527391
Description:
A potential race condition existed in which the log roll-over at midnight
in ltid could cause NBAC-related log messages to be written to the wrong
file descriptor.
--------------------------------------------------------------------------------
Etrack Incident = ET507962
Description:
bprd has a relatively large memory footprint at start up.
Workaround:
To avoid this issue, do not save large number of VxUL logs.
--------------------------------------------------------------------------------
Etrack Incident = ET521857
Description:
The NOM server no longer consumes large amounts of memory during the
Media Data Load. Part of this problem was caused by NBSL returning all
the media data to NOM when NOM reconnected instead of changing media data.
To resolve this issue, a change was made to the media collector design so
that NBSL sends only changed media instead of all media.
--------------------------------------------------------------------------------
Etrack Incident = ET519432
Description:
Deleting media by volume group would not update the conflicts flags in
EMM_Media.UpgradeConflictsFlag.
--------------------------------------------------------------------------------
Etrack Incident = ET509879
Description:
Changes have been made that prevent a user from configuring devices,
media, media pools, and barcode rules after an upgrade from NetBackup 5.x
to NetBackup 6.0 until nbpushdata has been run.
--------------------------------------------------------------------------------
Etrack Incident = ET526256
Description:
Changes have been made to improve the policy data collection's performance.
--------------------------------------------------------------------------------
Etrack Incident = ET492321
Description:
Fixed an issue with AIX 5.3 and later so that ACLs are now correctly
backed up and restored.
--------------------------------------------------------------------------------
Etrack Incident = ET519253 ET530848
Description:
Bpverify limits the amount of errors it logs to a maximum of 10 entries.
In certain cases, it is useful to log all of the errors and to be able to
manually adjust the catalog file to allow a successful restore. A new
option, -dml, was added to bpverify that disables the maximum amount of
error logging.
--------------------------------------------------------------------------------
Etrack Incident = ET355520
Description:
If a backup mounts a filesystem in bpstart_notify, starts a backup, and is
interrupted, it will not be able to unmount the fileystem in a bpend_notify
script.
--------------------------------------------------------------------------------
Etrack Incident = ET522347
Description:
A 134 status code (unable to process request because the server resources
are busy) was occasionally reported incorrectly as a 24 status code
(socket write failed). This issue could cause a job to fail instead of
being retried if resources were available.
--------------------------------------------------------------------------------
Etrack Incident = ET421374
Description:
Backups no longer fail with a status 12 because it could not open a
NetBackup-created file.
--------------------------------------------------------------------------------
Etrack Incident = ET521820
Description:
The NOM server no longer becomes unstable while retrieving catalog data.
--------------------------------------------------------------------------------
Etrack Incident = ET528831
Description:
The NOM media summary page no longer counts incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET529847
Description:
A change was made to eliminate a code vulnerability/error that would
cause a process core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET530131
Description:
Setting "RANDOM_PORTS = NO" in bp.conf prevents "nbpushdata -add" from
working.
Workaround:
To avoid this issue, do not use RANDOM_PORTS=NO.
--------------------------------------------------------------------------------
Etrack Incident = ET514845 ET530821 ET530802
Description:
In environments where DNS is not available for fully resolving a host's
name, NBAC would require additional configuration steps. Therefore, in
some cases, it is not possible to get NBAC to work.
Workaround:
In some cases it is possible to specify the correct fully-qualified host
name with the bpnbat and bpnbaz command lines. The user is prompted for
the correct value when a problem is found in this regard.
Additional Notes:
A new command line has been added for bpnbat. The bpnbat -ShowMachines
command displays the exact names of the Machine principals that were
added with bpnbat -AddMachine. This indicates whether or not a Short Host
name has been resolved. It also enables the user to see which machines
have thus far been added to the NBAC machine list.
--------------------------------------------------------------------------------
Etrack Incident = ET514845 ET530821
Description:
In environments where DNS is not available for fully resolving a host's
name, NBAC would require additional configuration steps. Therefore, in
some cases, it is not possible to get NBAC to work.
Workaround:
In some cases it is possible to specify the correct fully-qualified host
name with the bpnbat and bpnbaz command lines. The user is prompted for
the correct value when a problem is found in this regard.
Additional Notes:
A new command line has been added for bpnbat. The bpnbat -ShowMachines
command displays the exact names of the Machine principals that were added
with bpnbat -AddMachine. This indicates whether or not a Short Host name
has been resolved. It also enables the user to see which machines have
thus far been added to the NBAC machine list.
--------------------------------------------------------------------------------
Etrack Incident = ET497075
Description:
When submitting a user, archive, or manual backup job with NONE specified
for the progress log, a progress log in the root directory /NONE is
created. Changed bprd to not set progress log parameter passed to Policy
Execution Manager if NONE specified.
--------------------------------------------------------------------------------
Etrack Incident = ET524767
Description:
When bprestore is run with the option to wait for the completion of the
restore job, a firewall between bprestore and bprd can shut down the
socket. This causes bprestore to wait for the completion status which
never comes.
Workaround:
Increase the timeout on the firewall.
--------------------------------------------------------------------------------
Etrack Incident = ET516108
Description:
The VxFS named data-stream processing caused a debug log error when
performing Advanced Client for DB2 backups. The backup completes
successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET519732
Description:
Image header files do not have the correct permissions and are world
writeable in NetBackup 6.0.
Workaround:
Permission on the image files can be changed using operating system tools.
A cron or at job could be used to automate this functionality. Other
options could include automating this with a bpend script.
Additional Notes:
After installation of NetBackup 6.0 MP2, please change the permission of
the appropriate header file to 644.
--------------------------------------------------------------------------------
Etrack Incident = ET519795
Description:
When running a backup with a large number of streams, the image header
files may not be removed correctly from the tmp directory when the image
is validated. This will cause a bpverify request to read the image header
twice - once from the parent directory and once from the tmp directory.
It will see twice the number of expected files and fail to verify the
image.
Additional Notes:
This patch also addresses a similar issue with deleted image header files,
where the image header file is not successfully deleted initially, and is
retained until a subsequent clean-up operation is done.
--------------------------------------------------------------------------------
Etrack Incident = ET523646
Description:
Master server went offline in NOM even though
master servers were running fine.
--------------------------------------------------------------------------------
Etrack Incident = ET530110
Description:
You can now copy and paste file names between include/exclude lists and an
external application like Notepad, in the Host Properties Include/Exclude
page for a Windows client.
Additional Notes:
Following new I18N messages have been added:
- Copy
- Paste
- Change
--------------------------------------------------------------------------------
Etrack Incident = ET492363
Description:
Entire HostSession was being destroyed if error in any single manager.
--------------------------------------------------------------------------------
Etrack Incident = ET416423
Description:
If you create a DB2 policy using a backup script whose name contains
Chinese characters and then run the backup, the backup fails with a
status of 6.
Workaround:
To avoid this issue, modify the path name to not include four-byte,
Chinese characters or include more non Chinese characters.
--------------------------------------------------------------------------------
Etrack Incident = ET530318
Description:
The bpcoverage binary crashes in NetBackup 5.1 MP4 .
Workaround:
To avoid this issue, use the bpcoverage binary prior to NetBackup 5.1 mp4.
--------------------------------------------------------------------------------
Etrack Incident = ET517651 ET526726 ET526745
Description:
Added a software utility (nbsupport 2.1.1) that creates a support package
that consists of multiple reports most often asked for by NetBackup support
personnel.
--------------------------------------------------------------------------------
Etrack Incident = ET526967
Description:
A problem would occur when an Archive was run using NBWin. There was a
change in the behavior that caused data loss when only one file exists
within the directory at the start of an archive job and new files were
added to that directory before the archive completed. BPCD showed that
at the end of the job, the archive was called with 'rm -rf' that removed
the directory and all files resulting in a data loss of the new files
added.
--------------------------------------------------------------------------------
Etrack Incident = ET521720
Description:
one can see many nbproxy.exe hanging around even
after the destruction of its Manager or nbsl.exe itself
--------------------------------------------------------------------------------
Etrack Incident = ET517955
Description:
NBSL no longer sends invalid fields in the Job and Job-attempt data.
--------------------------------------------------------------------------------
Etrack Incident = ET521892
Description:
Running asyncronous I/O on large files can lead to delays in servicing
requests. The design should have handled this uncommon issue, however,
if an error, such as a read error, was encountered with an errno of
EAGAIN, it was treated as a generic error instead of a retry, so the
backup failed.
Workaround:
To avoid this issue, turn off asyncronous I/O.
--------------------------------------------------------------------------------
Etrack Incident = ET497175
Description:
Added new PC-x64 client type.
--------------------------------------------------------------------------------
Etrack Incident = ET517406
Description:
Multiple leak issues in TAO have been fixed in this maintenance pack.
--------------------------------------------------------------------------------
Etrack Incident = ET532659
Description:
The SG driver can cause a kernel panic due to a NULL pointer dereference.
--------------------------------------------------------------------------------
Etrack Incident = ET522386
Description:
An issue existed where in some cases, a job would not schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET497997 ET500067 ET506604 ET515440 ET523577 ET526811 ET533446
ET530687 ET395009 ET401372 ET413319 ET413325 ET413510 ET418654 ET492409 ET426777
ET536105
Description:
Added support for the following libraries:
- ADIC FastStor 2.1
- ADIC FastStor2
- BDT ThinStor
- Copan VTL
- Fujitsu LT270
- NETAPP VTL
- Overland Reo 4000 VTL
- Quantum DLT V4
- Quantum PX50
- Sony CSM-20
Added support for the following drives:
- Exabyte VXA-2
Updated the following libraries:
- Exabyte 480
- HP A5597A
- Quantum MSL6000
Updated the following drives:
- STK T10000
--------------------------------------------------------------------------------
Etrack Incident = ET425635
Description:
This maintenance pack contains error handling enhancements for license
failures in vlteject, vltinject, and vltopmenu.
--------------------------------------------------------------------------------
Etrack Incident = ET533242
Description:
Changes were made to the notify scripts to only call "date" once for
performance reasons. In addition, changes were made to add the missing
parent_start_notify and parent_end_notify scripts that the parent job
(nbgenjob) uses.
--------------------------------------------------------------------------------
Etrack Incident = ET527834
Description:
The NetBackup API that retrieves Catalog DB images was not returning
records in the ascending order of date (backuptime). This caused a
problem because NOM requires the backuptime to be in the ascending order
of date.
--------------------------------------------------------------------------------
Etrack Incident = ET533333
Description:
Hot Catalog Backups were taking too long. For a customer that has a very
large catalog (about 44GB) that contains about 117000 file list entries
(for image catalog directives), the backups were taking in excess of
24 hours.
Workaround:
To avoid this issue, run cold catalog backups, if the hot catalog backups
take too long.
--------------------------------------------------------------------------------
Etrack Incident = ET496741 ET537300 ET570640
Description:
Backups with infinite retention use a specific expiration date value to
mark them as infinite retention. This value was changed in the
NetBackup 6.0 release to deal with some limitations in third party
components. This new value created some reporting issues for backups
that were done on or reported using media servers with the NetBackup 5.0
or 5.1 versions. The backups would be listed as expiring on a specific
date, rather than showing "INFINITY" as their expiration date. This pack
addresses the third party date limitations and reverts the value used to
designate infinite retention to the pre-NetBackup 6.0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET520323
Description:
Windows Hot Catalog Backups would periodically fail with a
status 67: client backup failed to read the file list. This only
occurred if there were client names with multiple underscore ("_")
characters in their NetBackup policy definitions.
Workaround:
To avoid this issue, rename the clients defined in NetBackup backup
policies to client names without underscore characters.
--------------------------------------------------------------------------------
Etrack Incident = ET414828
Description:
This pack contains a fix to a memory leak in Policy Execution Manager when
reading a policy or when sending mail upon job completion (for example,
when the mailAdmin field is specified).
Workaround:
A partial workaround for this issue is to not set the mailAdmin field in
the policy so that no mail will be sent upon job completion.
--------------------------------------------------------------------------------
Etrack Incident = ET519705 ET519368
Description:
After some amount of time, NetBackup EMM would become unresponsive;
requests to EMM would timeout. To corret this issue, the rollovermode is
set to the filesize (which is the default NetBackup configuration).
--------------------------------------------------------------------------------
Etrack Incident = ET533725
Description:
Corrected a problem that caused NBJM to crash intermittently. The problem
was caused by two threads working on the same object concurrently.
--------------------------------------------------------------------------------
Etrack Incident = ET422446
Description:
Corrected the drive unload function in acstest.
--------------------------------------------------------------------------------
Etrack Incident = ET533119
Description:
A change has been made to bpdbjobs to ignore PROCESS lines that appear in
trylogs before the Try line to insure that the correct data is interpreted.
--------------------------------------------------------------------------------
Etrack Incident = ET534333
Description:
Multiple changes have been added to handle a number of sscanf() calls in an
effort to gaurd against potential problems that are similar to buffer
overflow issues.
--------------------------------------------------------------------------------
Etrack Incident = ET532668
Description:
A TIR backup would create a corrupted tape image if the amount of TIR data
received did not match the amount expected.
--------------------------------------------------------------------------------
Etrack Incident = ET407677 ET432231 ET493475 ET493479
Description:
Vault components are now supported in an NBAC environment.
--------------------------------------------------------------------------------
Etrack Incident = ET533084
Description:
If an inline tape copy backup job was suspended before the first
checkpoint was taken and subsequently resumed, the job failed to start.
--------------------------------------------------------------------------------
Etrack Incident = ET530747
Description:
BPTM would sometimes corrupt the on-disk image when recovering from a
disk-full condition. To encounter this problem, a backup policy that uses
inline copy and multiplexing to a DSU/DSSU must be active.
--------------------------------------------------------------------------------
Etrack Incident = ET534512
Description:
Exchange VSS restores were failing because of a regression that was
introduced in an earlier release.
--------------------------------------------------------------------------------
Etrack Incident = ET535998
Description:
"bpdbm -consistency 2", useful to check database consistency, no longer
fails.
--------------------------------------------------------------------------------
Etrack Incident = ET496660
Description:
If a backup image was the same exact size as the defined max fragment size,
a zero-length fragment would be listed in the image header and cause bpdm
to hang while attempting to read the fragment.
--------------------------------------------------------------------------------
Etrack Incident = ET431225
Description:
When a disk full condition occurred while writing the fragment header, an
error would also occur during the same period that did not get cleared and
caused all eligible image candidates to be deleted beyond the disk storage
unit's low water mark.
--------------------------------------------------------------------------------
Etrack Incident = ET538466
Description:
If a single job in a multiplexed group received a 41 status error
(network connection timed out), then all of the jobs in the group would
incorrectly error with this same status.
--------------------------------------------------------------------------------
Etrack Incident = ET539671
Description:
A change has been made to set the debuglogday to currentlogday every time
the debug log file is opened. For robust logging, this fix creates the
first log file for the current day. For legacy logging, this fix prevents
the current log file from getting reopened for every debug log entry.
Workaround:
To resolve this issue, touch the next file in the sequence, then the
robust logging starts to write to the newly created log file.
--------------------------------------------------------------------------------
Etrack Incident = ET534453
Description:
Shared standalone drives did not work if media servers were started while
a tape was loading.
--------------------------------------------------------------------------------
Etrack Incident = ET535036
Description:
A change has been made to resolved an nbproxy build break in addition to
a race condition error in nbsl.
--------------------------------------------------------------------------------
Etrack Incident = ET540019
Description:
NetBackup Catalog images are now retrieved in ascending order.
--------------------------------------------------------------------------------
Etrack Incident = ET539558
Description:
A change was made to greatly reduce the startup time for multi-stream
backup jobs with many streams.
--------------------------------------------------------------------------------
Etrack Incident = ET540913
Description:
An immediate backup would cause the removal and rebuilding of jobs in the
work list, even if the policy has not been changed, resulting in delays
with starting the jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET540910
Description:
The startup time of backup jobs would slow down when entries existed in
the client database.
--------------------------------------------------------------------------------
Etrack Incident = ET514169
Description:
The pack install provides customers with a new option to perform cleanup
of previously saved patch images. This will alleviate concerns because
of an increased footprint and full replacement of all NetBackup client
binaries in maintenance packs. The pack installer will present an
additional prompt on every install to enable or disable this feature.
--------------------------------------------------------------------------------
Etrack Incident = ET538179 ET534458 ET538172 ET538164 ET537437 ET537416 ET537513
ET537486 ET537664 ET537522 ET537530 ET537476 ET537539 ET537559 ET542506 ET536735
Description:
Multiple buffer overflow vulnerabilities have been identified in daemons
that run on Veritas NetBackup master, media, and client servers. An
attacker, if able to access a vulnerable Veritas NetBackup server and
successfully exploit these issues, could potentially execute arbitrary
code resulting in possible unauthorized and elevated privilege access
to the targeted system.
For more information about this vulnerability, refer to TechNote 281521 on
the Symantec Support Web site (http://support.veritas.com/docs/281521).
--------------------------------------------------------------------------------
Etrack Incident = ET540445
Description:
Directory paths longer than 1024 characters can cause a core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET539395
Description:
A lock was inadvertently removed in DeviceManagerImpl::getEventChannel ()
that caused a race condition when invoking the
CollectorBase::getEventChannel () call. This lock has been added back
in to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET542685
Description:
The catalog cleanup process was not resetting the image header level
expiration date on a multi-copy image when the first copy expired. This
caused the expiration date for the image to be incorrectly reported.
This problem affects only image reporting, because the determination to
retain data is based on the copy-level expiration date.
Workaround:
This pack will ensure that the catalog cleanup operation correctly sets
the image header level expiration date. Additionally, it will ensure that
queries against images that were affected by the original problem will
return the correct expiration date. Images affected by the original
problem may continue to show an incorrect expiration date and primary
copy when viewed through a text editor, but will be handled correctly by
the application.
--------------------------------------------------------------------------------
Etrack Incident = ET542894
Description:
A change has been made that enables you to do a Media Freeze and
Unfreeze in NOM user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET413496
Description:
Added an ACS toolkit port to the ACS toolkit 2.3.
Added ACS support to Linux IA64 and HP-UX IA64.
Additional Notes:
HP-UX IA64 does not currently support ACS_TCP_SERVICE mode which also
means there is no ACS firewall support for HP-UX IA64. Symantec is
working with Hewlitt Packard to acquire a new operating system library
for this support.
--------------------------------------------------------------------------------
Etrack Incident = ET541879
Description:
Added support for the new Quantum DLT-S drives.
--------------------------------------------------------------------------------
Etrack Incident = ET533487
Description:
A change has been made to correct known NBSL core dump issues.
--------------------------------------------------------------------------------
Etrack Incident = ET545651
Description:
A scan-host failover to the NDMP path caused the drive to be DOWNED.
--------------------------------------------------------------------------------
Etrack Incident = ET544406
Description:
Backups of Windows clients using standard Encryption would corrupt the
backup image. This caused some restores from this image and bpverify to
fail.
--------------------------------------------------------------------------------
Etrack Incident = ET546171
Description:
Added a configurable option to disable validation of the host name
(chars used to form the name).
--------------------------------------------------------------------------------
Etrack Incident = ET541896
Description:
Changes were made to correct core dump issues when performing a
bpdbjobs -cancel function.
--------------------------------------------------------------------------------
Etrack Incident = ET541878
Description:
Changes were made to correct core dump issues when performing a
bpdbjobs -report -all_columns function.
--------------------------------------------------------------------------------
Etrack Incident = ET419277
Description:
Reduced the number of times bpdbm reads NetBackup configuration information.
--------------------------------------------------------------------------------
Etrack Incident = ET541505 ET566045
Description:
Enhanced the level of support for multi-NIC authentication brokers
under NBAC.
--------------------------------------------------------------------------------
Etrack Incident = ET546839
Description:
Back-level media servers remote scanning drives that are active on 6.0
media servers, may cause the drive to be downed on the scan host.
--------------------------------------------------------------------------------
Etrack Incident = ET542650
Description:
Added "-move" into the "bpdbm -consistency" check to explicitly move out
the corrupted catalog images. "bpdbm -consistency" no longer moves
corrupted images without the option being explicitly specified.
--------------------------------------------------------------------------------
Etrack Incident = ET565075
Description:
Changes have been made to resolve an NBSL core dump on an AIX 5.3 master
server.
================================================================================
=============
NB_CLT_60_1_M
=============
Etrack Incident = ET415495
Description:
Do not allow a down/disabled media server to block the entire Device
Allocator (DA) thread pool.
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Etrack Incident = ET423713
Description:
There were a few places in the code where the image query protocol version
was set to 0, which is a pre-NetBackup 5.0 image version ID. Some image
queries would fail if the size of the total data being backed up was larger
than 2TB in one job.
This issue has been corrected enabling image queries on backups greater
than 2TB work properly.
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Etrack Incident = ET424051
Description:
A change has been made to avert a potential vulnerability in a Java
authentication service that runs on Veritas NetBackup servers and clients.
This change prohibits remote attackers from executing arbitrary code on a
targeted system. In addition, Symantec recommends that users block the
affected ports from external network access.
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Etrack Incident = ET423045
Description:
When sharing tape drives between media servers that were running both
NetBackup 6.0 and NetBackup 5.x, a problem existed with the NetBackup 6.0
Scan Hosts. If the drive being scanned was assigned to a 5.x media server,
the 6.0 Scan Host might not stop scanning. This resulted in SCSI
reservation conflicts and DOWN'ed drives on the NetBackup 5.x assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers are sharing one pool of drives and all
of your NetBackup 6.0 media servers are sharing a pool of different drives.
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Etrack Incident = ET422837
Description:
When running multi-streamed Windows Open File Backup backups to back up
open and/or active files, some VSP cache files in the format of
_vxfiVspCacheFile_1.VSP, for example, may have been left behind by the
backup jobs that had already completed. This did not occur with
non-streamed backup jobs.
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Etrack Incident = ET428719
Description:
Because of a logic error in the handling of "bptm -delete_all_expired",
the expired media was not getting deleted. This would prevent recycling
of the media.
Workaround:
To avoid this issue, the user can expire the media using bpexpdate.
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Etrack Incident = ET424660
Description:
If a hot catalog backup fails and retries, an end of session function is
executed when jobs are still active. This could result in extra catalog
backups to run, extra start and session scripts to run in addition to
extra catalog cleanup operations.
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Etrack Incident = ET429008
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths,
"NETBACKUP_RELATIONAL_DATABASE_FILES" is run automatically during patch
installation to add this directive to the cold catalog backup configuration.
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Etrack Incident = ET421370
Description:
The NBDB database recovery (for Enterprise Media Manager (EMM) and Bare
Metal Restore (BMR)) will fail if the master server has a newer catalog
backup image than the one used in disaster recovery (DR). On Windows
platforms, it logged an error message in the progress log and displayed an
error message box. On UNIX platforms, because of a defect in the Java
user interface, it reported an error message in the log and all of the
restore jobs appeared in the job monitor as being successful.
Additional Notes:
This maintenance pack enables a user to recover from an older catalog
backup even though a newer catalog backup image exists on the master
server.
Full catalog disaster recovering from an older catalog backup is a
"roll-back" operation that has the risk of data loss. Users should fully
understand the implications and use it with caution.
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Etrack Incident = ET431863
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This can create problems
recovering the ASA database if the differential backup media created before
the last cumulative has expired. These differential backups contained the
transaction logs that were necessary to roll forward from the last full
backup.
Workaround:
To resolves this issue, the cumulative incremental backup is actually a
full backup for the ASA files.
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Etrack Incident = ET406999
Description:
Transport of log messages from NBSL to NOM Server was failing and causing
the Host Session to go down. PSP's TAO_Transport was not checking for
EAGAIN.
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Etrack Incident = ET428760
Description:
The vmd process would dump core if the EMM service (nbemm) was not running.
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Etrack Incident = ET425765
Description:
The nbpushdata function failed when a pool name had a hyphen in the actual
pool name.
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Etrack Incident = ET492438
Description:
Data tapes are no longer treated as cleaning tapes and be FROZEN by
NetBackup.
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Etrack Incident = ET494547
Description:
Device monitor showed the same tape mounted in multiple drives. This tape
in this scenario was also assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
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Etrack Incident = ET492704
Description:
A Null Reference Exception is produced when creating a custom filter for
the Driver Detail table (Monitoring -> Drivers -> Details table).
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Etrack Incident = ET425186
Description:
Oracle backups no longer end prematurely with a status 25.
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Etrack Incident = ET495004
Description:
The nbpushdata function failed with the following messages in the
nbpushdata log file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in
the media context
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Etrack Incident = ET418546
Description:
The NOM database server uses less CPU utilization over GA.
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Etrack Incident = ET495339
Description:
The Windows Open File Backup was not showing retries in the Activity
Monitor.
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Etrack Incident = ET495403 ET497074
Description:
For media with image expiration set to infinity, nbpushdata passed an
incorrect value for infinity to the EMM database. This resulted in the
media not being queried.
nbemmcmd -listmedia -mediaid <media_id> NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
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Etrack Incident = ET425768
Description:
An issue in nbpushdata caused the nbpushdata -remove function to fail.
Workaround:
To avoid this issue, drop the EMM data base and then recreate it.
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Etrack Incident = ET496010
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP 11.23 compiler optimized out references
to the shared memory control variables.
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Etrack Incident = ET425178
Description:
Data Lifecycle Manager consolidation jobs now complete successfully.
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Etrack Incident = ET430806 ET419127
Description:
Changed bprd and the Policy Execution Manager (PEM) so that the bprd child
could terminate and not wait for the job exit status from PEM, unless
the -w flag was used on the request.
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Etrack Incident = ET493607
Description:
Could not inventory legacy TS8 libraries as TL8.
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Etrack Incident = ET497080
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. A change was made that corrected the temporary
file names so that inet.conf on the client will be updated properly and no
error will be generated.
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Etrack Incident = ET497761
Description:
An extremely heavy load in the Device Allocator (DA) may cause EMM to crash.
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Etrack Incident = ET496437
Description:
Some vital logs were not displaying correctly. To be more specific, the
form that Log:DbLogMsg is being called in the emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message survived and important log information was lost.
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Etrack Incident = ET496608
Description:
Non-robotic tape drives that contain unlabelled media will no longer be
automatically assigned to non-robotic media specific mount requests.
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Etrack Incident = ET498523
Description:
In a rare condition one or more backups would be corrupt when using Inline
Tape Copy (ITC) with multiplexed backups. This would potentially happen
under the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had the "continue if the copy fails" flag set
for the copy that failed in the next step.
- A copy other than the first active copy encountered an "end of media", so
a new media was needed for this copy. In addition, there was a problem
of getting or setting up media (for example, writing the media header)
such that this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
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Etrack Incident = ET423206
Description:
The back-level media server V_QUERY_CLEAN_BYROBNUM request caused an SQL
error.
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Etrack Incident = ET424796
Description:
NetBackup Job Manager (NBJM) deadlocks or halts when the connection to
bpbrm breaks in the middle of a backup job.
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Etrack Incident = ET431510
Description:
On initial install the Policy Execution Manager failed to start the first
time because no IOR file existed for nbproxy. Once an IOR file existed
and it is not empty, then the NetBackup Service Monitor was able to restart
the Policy Execution Manager.
Workaround:
To avoid this issue, delete the IOR files listed below before starting the
Policy Execution Manager.
On UNIX:
/usr/openv/var/nbproxy_pem.ior
/usr/openv/var/nbproxy_pem_email.ior
On Windows:
Veritas\NetBackup\var\nbproxy_pem.ior
Veritas\NetBackup\var\nbproxy_pem_email.ior
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Etrack Incident = ET425564
Description:
The Policy Execution Manager would crash after submitting a user-directed
or manual backup.
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Etrack Incident = ET499610
Description:
Synthetic backup had potential data loss issues in following cases:
- The last full/synthetic or full expired/deleted occurred,
followed by one or more incrementals and a synthetic backup.
- The last incremental/full backup catalog was compressed before
next incremental backup took place.
- The TIR records in the last incremental backup are missing for
various reasons.
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Etrack Incident = ET505873
Description:
Media servers sharing drives on versions of NetBackup older than
NetBackup 6.0 will receive host_not_registered errors when attempting to
determine if another media server is unavailable.
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Etrack Incident = ET506551 ET499474 ET506690
Description:
This entry resolves three seperate issues described in the following list:
- Under certain conditions backups would not schedule. This happened
because of a problem in computing the next time a job was due. Windows
were not processed correctly if a backup should have run in a previous
window if the next window opened or closed at a different time.
- Advanced client VSS snapshot backup no longer causes an 805 error to
occur.
- The scheduler always executes Full backups, even for incrementals, if the
BMR option is on. nbpem would use the wrong criteria for the last
backup query made for a parent job that did not have multiple data
streams enabled. The result was no last full backup being found, so a
full would be run instead of an incremental.
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Etrack Incident = ET496102
Description:
As the number of VxUL log files grew, the start-up performance of bprd
would degrade.
Workaround:
To avoid this issue, delete the log files on a regular basis.
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Etrack Incident = ET506045
Description:
nbpushdata was using emmlib_DeleteHost to remove the NDMP host when the
following error occurred in the nbemm log. The following is a portion of
the log associated with the delete. Although log-level 6 was used, it
appeared that some log messages were missing.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
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Etrack Incident = ET507645
Description:
In certain cases, when NetBackup Access Control is enabled, long-lived
processes such as nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl and vmd would
leak memory.
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Etrack Incident = ET500006
Description:
The Policy Execution Manager VxUL message catalog was missing some messages
causing it to crash when trying to log the new messages.
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Etrack Incident = ET500061
Description:
SQL SERVER backup completes normally but the client interface Displayed
a -1 status. This was caused by improper progress log updates.
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Etrack Incident = ET509509
Description:
When spanning media, jobs occasionally appeared to be hung and the request
was continually failing with the message, "ROBOTIC LIBRARY IS DOWN ON
SERVER". This would happen after an earlier failure causing the message,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server properly showed the robot as up and the host as ACTIVE or
ACTIVE-TAPE.
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Etrack Incident = ET509293
Description:
The NetBackup Service Layer (NBSL) occasionally sent negative values for
freespace and totalcapacity of a storage unit (if the values are greater
than 2^32-1).
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Etrack Incident = ET508191
Description:
vmd now retries the connection to EMM forever, instead of shutting down
if it cannot connect to EMM.
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Etrack Incident = ET511728
Description:
From the NOM user interface, it is not possible to start the service/deamon
when NetBackup is on a UNIX Operating System.
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Etrack Incident = ET512560
Description:
It is now be possible for SAN media servers to be used as write hosts for
duplicate jobs.
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Etrack Incident = ET510335
Description:
VxUL queries were failing on AIX platforms.
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Etrack Incident = ET510255
Description:
Appending parentheses in the NOM filtering criteria is no longer an issue.
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Etrack Incident = ET510415
Description:
New DRIVE and ROBOT Reports have now been created along with multiple
entries for some column names.
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Etrack Incident = ET512866
Description:
Removed change events for Error LogMonitoring. For example, error log
collection functionality is removed. In addition, the getLogMessages()
idle method supports the error log source too; thus, NOM will call this
method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP1 will only work with
NetBackup 6.0 MP1.
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Etrack Incident = ET513093
Description:
vmscd no longer dumps core. This occurred because vmscd received an invalid
drive type for one of the drives while polling the drive status and vmscd
was not handling the invalid drive type properly.
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Etrack Incident = ET513390
Description:
The NetBackup Notification Service (NBNos) was running in single-threaded
mode.
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Etrack Incident = ET514603
Description:
Change made to bpexpdate such that media IDs that are less than six
characters returned from EMM were not padded with spaces. This caused
bpexpdate -deassignempty to mistakenly deassign media that still had
valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master servers, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>\NetBackup\bin\bpsched.d\CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
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Etrack Incident = ET514622
Description:
An NBSL core dump happened while stopping it when it was connected to a
client (NOM). The core dump would occur on Solaris and AIX platforms.
On Windows platforms, it would hang in a 'stopping' state in the Windows
Service Manager.
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Etrack Incident = ET515553 ET515559
Description:
vmscd, before the fix, was a single process and it used to service
requests from the EMM server synchronously. Because of this, the EMM server
was not receiving the request response in a timely manner. In some cases,
the EMM server would think that vmscd had exited and which then triggered
certain operations that were redundant, and in some, cases harmful.
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Etrack Incident = ET511340
Description:
Several issues have been fixed that related to back-level SSO
interoperability:
- Numerous re-registrations were consuming all of vmd's bandwidth on
the EMM server.
- Registration failures due to no scan host setting registration retry
timer which would block back-level servers from releasing drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing still more re-registrations.
Workaround:
To avoid these issues, do not share drives between NetBackup 6.0 and
NetBackup 5.X media servers.
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Etrack Incident = ET516440
Description:
nbemm no longer core dumps on a clustered master server.
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Etrack Incident = ET516103
Description:
Vault can fail while logging very long strings.
Workaround:
Disable Vault logging.
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Etrack Incident = ET515838
Description:
When the parent job (nbgenjob) performed stream discovery and it received
an exception asking for policy information through nbproxy, it would then
perform several retries. On the first retry attempt the parent job would
core dump.
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Etrack Incident = ET429245
Description:
On HP-UX platforms, scheduled backups with file lists that contain
multi-byte characters failed with an error 71 (None of the files in the
files list exist). On the Activity Monitor, the multi-byte characters
were unreadable in the file lists within job properties.
Workaround:
To prevent this issue, please apply the following patches:
- HP-UX 11.23
Patch Name: PHCO_30072
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.11
Patch Name: PHCO_29903
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.00
Patch Name: PHCO_29924
Patch Description: s700_800 11.00 iconv cumulative patch
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Legacy ID
285952
Article URL http://www.symantec.com/docs/TECH49658
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