Backup Exec installation fails with the error "Error 1335 The cabinet file 'data.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."

Article:TECH49761  |  Created: 2010-01-11  |  Updated: 2013-05-24  |  Article URL http://www.symantec.com/docs/TECH49761
Article Type
Technical Solution

Product(s)

Issue



Backup Exec installation fails with the error "Error 1335 The cabinet file 'data.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."


Solution



The installation log will show the error:

ERROR: Error 1335.The cabinet file 'Data.Cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
ERROR: Error 1311.Source file not found: D:\WINNT\INSTALL\BE\Data.Cab. Verify that the file exists and that you can access it.
ERROR: Error 1335.The cabinet file 'Data.Cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
DEBUG: Error 2350: FDI Server Error
ERROR: Internal Error 2350.
Action ended 11:07:02: InstallFinalize. Return value 3.
Action 11:07:02: Rollback. Rolling back action:


This error may be generated if the Backup Exec CD contents are corrupted. Try to copy the contents to the hard drive and try the installation. This will help verify if the CD contents are corrupt.
If the error persists when installing using hard drive contents for installation:
1. Download the installation files from the website for installation.
2. Order a new CD.  http://www.symantec.com/docs/274199

Supplemental Materials

SourceError Code
ValueError 1335
Description

The cabinet file 'Data.Cab' required for this installation is corrupt and cannot be used



Legacy ID



286098


Article URL http://www.symantec.com/docs/TECH49761


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