How to use the SGMON utility to perform a live debug of Backup Exec

Article:TECH4986  |  Created: 2009-01-29  |  Updated: 2011-08-30  |  Article URL http://www.symantec.com/docs/TECH4986
Article Type
Technical Solution

Product(s)


Issue



How to use the SGMON utility to perform a live debug of Backup Exec


Solution



SGMON.EXE is a debug tool used to view active debugging information. SGMON can be used to monitor some parts of the Backup Exec (tm) activity that other logging methods do not monitor.

To enable SGMON.EXE, do the following:

1. Locate and run SGMON.EXE
Note: By default, it is located in \Program Files\Symantec\Backup Exec (Figure 1).
 

 
Figure 1
 
 
 

2. Select all the options in the Capture box to get all the available data requested by Symantec.  (Figure 2)

3. Select the Capture To File option to enable SGMON to output the information to the screen. To output the information to a file, select Capture to File. This will output the information to a file located under Program Files\Symantec\Backup Exec\Logs\SGMON.log. (Figure 2)

Figure 2
 
 
 


4. Run the job or installation procedure in question from Backup Exec to generate the debug log in SGMON.EXE (Figure 3)  
 
Caution: Make sure SGMON is open while troubleshooting the problem.
 

Figure 3
 
 
 





 



Legacy ID



190979


Article URL http://www.symantec.com/docs/TECH4986


Terms of use for this information are found in Legal Notices