Status code 0x80000011 is reported by vxdmp or vxio in Veritas Storage Foundation for Windows
| Article:TECH50428 | | | Created: 2007-01-10 | | | Updated: 2010-01-22 | | | Article URL http://www.symantec.com/docs/TECH50428 |
Problem
Status code 0x80000011 is reported by vxdmp or vxio in Veritas Storage Foundation for Windows
Error
The IRP (
paths.
Solution
0x80000011
is a standard driver status return code for STATUS_DEVICE_BUSY.
Although it
may be reported by VxDMP (Veritas Dynamic Multipathing) or vxio (the Storage
Foundation for Windows dynamic disk driver), the error code is not specific to
Storage Foundation and may occur whether or not Storage Foundation is present.
Most driver status return codes can be translated by using an internet search
engine.
Note: The
identity of the process that is generating this request is not passed to vxdmp
or vxio. Because of this, it is not possible for Symantec Technical Support to
determine the application that is generating the I/O Request Packets
(IRPs).
Under
what scenario are these messages generated?
The message
may occur if any of the following conditions are true:
A) The disk
array is performing a large amount of I/O and is unable to accept new IRPs at
this time (it is busy).
An event
that affected the storage area network (SAN) has caused IRP failures. In some
cases, these errors may persist until the affected host is rebooted.
B) There is
a problem with the configuration of host bus adapter (HBA).
The
following settings may assist:
Emulex
HBAs
"Translate
Queue full" to busy should be disabled.
QLogic
HBAs
"Enable
Target Reset" should be enabled.
C) There is
a problem with the configuration of the Disk Array
For example,
on Hitachi 9500 series disk arrays
"Reset
Target Mode" should be Enabled
"Reset
Logical Unit Mode" should be Enabled
"Reset
Logout of Third Party Process Mode" should be Enabled
Note: A
reboot may be required before these changes will take affect.
D) There is
a hardware problem with host bus adapter (HBA).
E) An IRP
was addressed to a logical unit number (LUN) that has already been reserved by
another server.
A process in
the application layer is usually the source of these events. In this case, the
errors can be usually be ignored.
Further
Details
The scenario
is noted where VxDMP reports this message when servicing an application request
on a server however the disk is reserved by another node. Its possible
that these messages can be suppressed in this scenario.
From Storage
Foundation for Windows 4.3 MP1 and later versions, VxDMP code changed to include
the ability to suppress these messages in this situation. In cluster
situations it is not possible to have the application running on both cluster
nodes at one time, these messages should be investigated for possible
issues.
Refer to the
TechNote 285566 for more details on messages received by the Storage Foundation
for Windows drivers.
|
|
| Source | Event ID |
| Value | 33 |
| Description | The IRP (875aa3e8) is failing with error status (80000011) after VxDMP has attempted to send it through all connected |
| Source | Error Code |
| Value | 80000011 |
| Description | STATUS_DEVICE_BUSY |
| Source | ETrack |
| Value | 544964 |
| Description | IRP fails with status 0x80000011 (status device busy) in system event log |
Related Articles
Legacy ID
286920
Article URL http://www.symantec.com/docs/TECH50428
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