Symantec Backup Exec (tm) 11.0 (11d) for Windows Servers revision 6235 (x64) - Hotfix 9 - Multiple issues, BEMCMD and IDR. See details below for specific details

Article:TECH50465  |  Created: 2008-01-20  |  Updated: 2008-01-20  |  Article URL http://www.symantec.com/docs/TECH50465
Article Type
Technical Solution

Product(s)

Environment

Issue



Symantec Backup Exec (tm) 11.0 (11d) for Windows Servers revision 6235 (x64) - Hotfix 9 - Multiple issues, BEMCMD and IDR. See details below for specific details

Solution



To which versions of Backup Exec can this hotfix be applied?
This hotfix can only be applied to the following versions of Backup Exec:
Backup Exec 11d for Windows Servers revision 6235 (x64)

What issues does this hotfix resolve?
BEMCMD: -o16 returns -1 if job is active
BEMCMD: -o202 -ds fails to delete both the scheduled job and the selection list (selection list is not deleted)
BEMCMD: -o23 -s2 fails to return results consistent with previous BEMCMD switches: -o10, -o11 and -o12
BEMCMD: Inconsistency in the output format of various BEMCMD switches: Return Value location at line 3, instead of line 2 as in previous versions
IDR: When performing an IDR of a Windows 2003 server, the IDR Wizard is looking for Windows 2000 drivers for the network interface

Which files does this hotfix replace?
After installing this hotfix, the version of the installed files will change as indicated in the table below. File versions are as indicated for the Media Server and Remote Agent versions. Blank fields indicate files not applicable for that version.
Backup Exec Media servers
Under "C:\Program Files\Symantec\Backup Exec\NT" (By default)
 
File NameFile Version (x64)
BEMCMD.EXE11.0.6235.9
BEDrWiz_**.ex_ (1)11.0.6235.9
(1) ** represents all 8 language abbreviation versions of this file 


How to install this Hotfix
Before installing this hotfix, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "LiveUpdate Installation Procedure" or "Download Installation Procedure" to install this hotfix. Issues addressed in this hotfix may also require additional post-installation steps. Please refer to the Related Documents links for further instructions.

Special Installation Instructions
This section contains additional installation instructions for installing this hotfix.
IDR Wizard
After installing this Hotfix to the Backup Exec 11d media server, it will be necessary to recreate IDR media for all servers affected by the issue.

LiveUpdate Installation Procedure:
To install this hotfix on a media server using LiveUpdate, within the Backup Exec console go to 'Tools > LiveUpdate'. By default LiveUpdate will be launched in Express mode and after clicking next any available patches will be installed.
In order to see the hotfix(s) that are available first and then choose which to install, it is necessary to change the mode from Express to Interactive. To do this, go to 'Options > Configure' on the initial LiveUpdate screen and change the install mode. The Interactive mode will also allow more details to be seen about each available update before it is installed.

Download Installation Procedures
To download the hotfix, click on the "Download Now" link below. A prompt will appear asking whether to open or save the download. Perform either of the following:
If the operation is being performed on the media server, select "Open" to automatically patch the installation of Backup Exec 11d
- or -
Select "Save" to save the download to the computer in order to install the hotfix later
Please be sure to review the Related Documents section at the end of this article for additional information regarding these issues.

Uninstalling Hotfix 9
Hotfixes in BEWS 11d are now designed to be uninstalled through Add or Remove Programs.



Attachments

Be6235RHF9_x64bit_286976.exe (31.6 MBytes)

Supplemental Materials

SourceETrack
Value864210
DescriptionBEMCMD -o16 returns -1 if job is active

SourceETrack
Value864429
DescriptionBEMCMD: -o202 -ds fails to delete both the scheduled job and the selection list

SourceETrack
Value867882
Descriptionbemcmd -o23 -s2 fails to return expected results

SourceETrack
Value867953
DescriptionBEMCMD: inconsistent format for Return Value on various switches in 11d

SourceETrack
Value893327
Descriptionwhen performing an IDR of a win2k3 server it is looking for win2k drivers


Legacy ID



286976


Article URL http://www.symantec.com/docs/TECH50465


Terms of use for this information are found in Legal Notices