Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
| Article:TECH50699 | | | Created: 2009-01-28 | | | Updated: 2012-02-14 | | | Article URL http://www.symantec.com/docs/TECH50699 |
Problem
Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
Solution
THIS FILE HAS BEEN UPDATED! PLEASE REFER TO THE FOLLOWING LINK TO INSTALL THE LATEST SERVICE PACK FOR THIS VERSION:
To which versions of Backup Exec can this service pack be applied?
This service pack can only be applied to the following version of Backup Exec for Windows Servers:
Backup Exec 10.1 (10d) for Windows Servers revision 5629 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP1 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP2 (all patch levels)
What issues does this service pack resolve?
Service Pack 3 contains a collection of hotfixes that resolve many issues in Backup Exec 10.1 for Windows Servers revision 5629. For a complete listing of issues resolved in this service pack, please reference the supplemental materials at the end of this TechNote.
The following Hotfixes are included in this service pack:
Backup Exec 10.1 (10d) for Windows Servers revision 5629 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP1 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP2 (all patch levels)
What issues does this service pack resolve?
Service Pack 3 contains a collection of hotfixes that resolve many issues in Backup Exec 10.1 for Windows Servers revision 5629. For a complete listing of issues resolved in this service pack, please reference the supplemental materials at the end of this TechNote.
The following Hotfixes are included in this service pack:
| Hotfix 4 | Hotfix 6 | Hotfix 7 | Hotfix 8 |
| Hotfix 9 | Hotfix 10 | Hotfix 12 | Hotfix 13 |
| Hotfix 14 | Hotfix 18 | Hotfix 19 | Hotfix 24 |
| Hotfix 26 | Hotfix 27 | Hotfix 28 | Hotfix 29 |
| Hotfix 30 | Hotfix 31 | Hotifx 33 | Hotfix 34 |
| Hotfix 37 | Hotfix 38 | Hotfix 40 | Hotfix 42 |
| Hotfix 43 | Hotfix 44 | Hotfix 45 | Hotfix 46 |
Which files does this service pack replace?
After installing this service pack, the version of the installed files will change as indicated in the table below. File versions are as indicated for the Media Server and Remote Agent versions. Blank fields indicate files not applicable for that version.
After installing this service pack, the version of the installed files will change as indicated in the table below. File versions are as indicated for the Media Server and Remote Agent versions. Blank fields indicate files not applicable for that version.
| File Name | Media Server | RA32/SAP | IA64 | x64 |
|---|---|---|---|---|
| BECATDRV.DLL | 10.1.5629.19 | -- | -- | -- |
| BECATDRV_##.DLL | 10.1.5629.19 | -- | -- | -- |
| BECATSRV.DLL | 10.1.5629.34 | -- | -- | -- |
| BECATSRV_##.DLL | 10.1.5629.19 | -- | -- | -- |
| BECLASS.DLL | 10.1.5629.23 | 10.1.5629.9 | 10.1.5629.9 | 10.1.5629.10 |
| BEDRWIZ_##.EX_ | 10.1.5629.44 | -- | -- | -- |
| BEDSCOMN.DLL | 10.1.5629.31 | 10.1.5629.31 | 10.1.5629.31 | 10.1.5629.31 |
| BEDSXESE.DLL | 10.1.5629.43 | 10.1.5629.43 | -- | -- |
| BEDSNOTE.DLL | 10.1.5629.46 | 10.1.5629.46 | -- | -- |
| BEDSNT5.DLL | 10.1.5629.43 | 10.1.5629.43 | 10.1.5629.43 | 10.1.5629.43 |
| BEDSSHADOW.DLL | 10.1.5629.44 | 10.1.5629.44 | 10.1.5629.44 | 10.1.5629.44 |
| BEDSSPS2.DLL | 10.1.5629.43 | 10.1.5629.43 | -- | -- |
| BEDSSQL2.DLL | 10.1.5629.37 | 10.1.5629.37 | 10.1.5629.37 | 10.1.5629.37 |
| BEIMAGE.EXE | 10.1.5629.42 | -- | -- | -- |
| BEMCMD.EXE | 10.1.5629.28 | -- | -- | -- |
| BEMSDK.DLL | 10.1.5629.38 | 10.1.5629.38 | n/a | n/a |
| BENGINE.EXE | 10.1.5629.44 | -- | -- | -- |
| BEREMOTE.EXE | 10.1.5629.34 | 10.1.5629.34 | 10.1.5629.34 | 10.1.5629.34 |
| BESERVER.EXE | 10.1.5629.38 | -- | -- | -- |
| BEUTILITY.EXE | 10.1.5629.34 | -- | -- | -- |
| CATCOMMON.DLL | 10.1.5629.19 | -- | -- | -- |
| CATUPGRADE.DLL | 10.1.5629.19 | -- | -- | -- |
| IMAGEBASEDFHPLUGIN.DLL | 10.1.5629.19 | -- | -- | -- |
| INSTALLMANAGER.DLL |
10.1.5629.34 | -- | -- | -- |
| IPVLAPI.DLL | 10.1.5629.34 | -- | -- | -- |
| LEGACYBEPLUGIN.DLL | 10.1.5629.19 | -- | -- | -- |
| NDMPCOMM.DLL | 10.1.5629.20 | 10.1.5629.20 | 10.1.5629.20 | 10.1.5629.20 |
| NDMPSRVR.DLL | 10.1.5629.43 | 10.1.5629.43 | 10.1.5629.43 | 10.1.5629.43 |
| PVLSVR.EXE | 10.1.5629.40 | -- | -- | -- |
| SYNTHETIC.DLL | 10.1.5629.19 | -- | -- | -- |
| VSP.SYS | 1.8.18.0 | 1.8.18.0 | 1.8.18.0 | 1.8.18.0 |
| VSPAPI.DLL | 1.8.18.0 | 1.8.18.0 | 1.8.18.0 | 1.8.18.0 |
DLO Desktop Agent:
| File Name | File Version |
|---|---|
| DLOChangeLogSvcu.exe | 2.0.133.5801 |
| DLOClientu.exe | 2.0.133.5801 |
| DLOClientu_EN.dll | 2.0.133.5801 |
| DLOErrorsu_EN.dll | 2.0.133.5801 |
| DLOSharedUIu.dll | 2.0.133.5801 |
| DLOSharedUIu_EN.dll | 2.0.133.5801 |
| foundationerror.dll | 3.51.133.5801 |
| olpstshadowu.dll | 2.0.133.5801 |
How to install Service Pack 3
Before installing this service pack, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "Installation Procedures" to install the service pack. Several issues addressed in this service pack also require additional post-installation steps. Please refer to the Related Documents links for further instructions.
Special Installation Instructions
This section contains additional installation instructions for installing Service Pack 3.
Remote Agent for Windows Servers (RAWS) - 32 bit
After installing Service Pack 3 to the Backup Exec 10.1 media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide.
Remote Agent for Windows Servers (RAWS) - 64 bit
After installing Service Pack 3 to the Backup Exec 10.1 media server, Backup Exec 10.1 for Windows Servers revision 5629 Hotfix 1 "Extended 64-bit Remote Agent for Windows Servers" must also be installed. This is true even if Hotfix 1 had already been previously applied. For more information about Hotfix 1, please reference the Related Documents section at the end of this TechNote. You must follow the installation instructions included with the 64-bit Remote Agent to correctly install the agent on a server running a 64 bit OS.
Microsoft Cluster
Before installing this Service Pack to Backup Exec 10.1 media servers on each node of a Microsoft Cluster, stop the Backup Exec services using "Cluster Administrator."
SAN Storage Option (SSO)
Before installing this service pack on a Backup Exec 10d media server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply this service pack to the primary SAN SSO server first then to all of the secondary servers.
Central Administration Servers
Before installing this service pack on a Backup Exec 10.1 Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and clear the Communication Enabled check box
After this service pack is installed, enable communication between the CAS and all MMSs.
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and select the Communication Enabled check box
Agent for R/3 for Oracle
After installing this service pack to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:
msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.
Installation Procedures
To install this service pack on a media server, download the service pack. A prompt will appear asking whether to Open or Save the download. Perform either of the following:
Select Open to automatically patch the installation of Backup Exec 10.1.
- or -
Select Save to save the download to the computer in order to install this service pack later.
To install this service pack on a server running the Backup Exec Remote Agent for Windows Servers, perform one of the following:
1. After installing this service pack to the media server, push install the Remote Agent from the Tools\Install Remote Agents menu option in Backup Exec
-or-
2. Copy the installation files to the remote server from the path C:\Program Files\Veritas\Backup Exec\Agents\RANT32 then from a command prompt on the remote server change directories to the path the files were copied to and run setupaa.cmd
DLO Desktop Agents
After installing this service pack, the desktop agent must be upgraded to take advantage of the new features in this service pack (although it will continue to function if it is not upgraded).
To upgrade the desktop agent on the desktop computer:
1. Exit the desktop agent, if it is running
2. Browse to the network server where the installation files for the desktop agent are stored. The default location is \\<Media Server name>\DLOAgent.
3. Run Setup.exe
Please be sure to review the Related Documents section at the end of this article for additional information regarding these issues.
Uninstalling Service Pack 3
Note: Once installed, this Backup Exec service pack cannot be uninstalled
Before installing this service pack, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "Installation Procedures" to install the service pack. Several issues addressed in this service pack also require additional post-installation steps. Please refer to the Related Documents links for further instructions.
Special Installation Instructions
This section contains additional installation instructions for installing Service Pack 3.
Remote Agent for Windows Servers (RAWS) - 32 bit
After installing Service Pack 3 to the Backup Exec 10.1 media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide.
Remote Agent for Windows Servers (RAWS) - 64 bit
After installing Service Pack 3 to the Backup Exec 10.1 media server, Backup Exec 10.1 for Windows Servers revision 5629 Hotfix 1 "Extended 64-bit Remote Agent for Windows Servers" must also be installed. This is true even if Hotfix 1 had already been previously applied. For more information about Hotfix 1, please reference the Related Documents section at the end of this TechNote. You must follow the installation instructions included with the 64-bit Remote Agent to correctly install the agent on a server running a 64 bit OS.
Microsoft Cluster
Before installing this Service Pack to Backup Exec 10.1 media servers on each node of a Microsoft Cluster, stop the Backup Exec services using "Cluster Administrator."
SAN Storage Option (SSO)
Before installing this service pack on a Backup Exec 10d media server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply this service pack to the primary SAN SSO server first then to all of the secondary servers.
Central Administration Servers
Before installing this service pack on a Backup Exec 10.1 Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and clear the Communication Enabled check box
After this service pack is installed, enable communication between the CAS and all MMSs.
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and select the Communication Enabled check box
Agent for R/3 for Oracle
After installing this service pack to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:
msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.
Installation Procedures
To install this service pack on a media server, download the service pack. A prompt will appear asking whether to Open or Save the download. Perform either of the following:
Select Open to automatically patch the installation of Backup Exec 10.1.
- or -
Select Save to save the download to the computer in order to install this service pack later.
To install this service pack on a server running the Backup Exec Remote Agent for Windows Servers, perform one of the following:
1. After installing this service pack to the media server, push install the Remote Agent from the Tools\Install Remote Agents menu option in Backup Exec
-or-
2. Copy the installation files to the remote server from the path C:\Program Files\Veritas\Backup Exec\Agents\RANT32 then from a command prompt on the remote server change directories to the path the files were copied to and run setupaa.cmd
DLO Desktop Agents
After installing this service pack, the desktop agent must be upgraded to take advantage of the new features in this service pack (although it will continue to function if it is not upgraded).
To upgrade the desktop agent on the desktop computer:
1. Exit the desktop agent, if it is running
2. Browse to the network server where the installation files for the desktop agent are stored. The default location is \\<Media Server name>\DLOAgent.
3. Run Setup.exe
Please be sure to review the Related Documents section at the end of this article for additional information regarding these issues.
Uninstalling Service Pack 3
Note: Once installed, this Backup Exec service pack cannot be uninstalled
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| Value | 509155 |
| Description | History logs not properly groomed from the Network User Data Folder |
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Legacy ID
287295
Article URL http://www.symantec.com/docs/TECH50699
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