STATUS CODE 25: NetBackup catalog backups fail with NetBackup Status Code 25 (cannot connect on socket).

Article:TECH50811  |  Created: 2007-01-13  |  Updated: 2008-01-04  |  Article URL http://www.symantec.com/docs/TECH50811
Article Type
Technical Solution

Product(s)

Environment

Issue



STATUS CODE 25: NetBackup catalog backups fail with NetBackup Status Code 25 (cannot connect on socket).

Solution



Overview: NetBackup catalog backups fail with NetBackup Status Code 25 (cannot connect on socket).

Troubleshooting:
Running the netstat -an command on the master server shows about a large number of ports in TIME_WAIT status.  

Log files:  N/A

Resolution:
In addition to the steps outlined in the In-depth Troubleshooting Guide for Exit Status Code 25 in Veritas NetBackup (tm) Server / NetBackup Enterprise Server 6.0 (see link below in Related Documents section), another issue which can cause NetBackup Status Code 25 is the time which must elapse before a closed connection is released and the system can reuse the resources.  On a Windows server, this is the TcpTimedWaitDelay value, on a Sun Solaris server, this is the TCP_TIME_WAIT_INTERVAL.  

To change this setting, use one of the following links:

Microsoft Windows
 http://technet2.microsoft.com/WindowsServer/en/library/38b8bf76-b7d3-473c-84e8-e657c0c619d11033.mspx?mfr=true
 http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/regentry/58811.mspx?mfr=true

Sun Solaris
 http://docs.sun.com/source/816-5794-10/os_tune.htm



Supplemental Materials

SourceError Code
Value25
DescriptionNetBackup Error 25: cannot connect on socket


Legacy ID



287451


Article URL http://www.symantec.com/docs/TECH50811


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