Exchange MAPI Client and Collaboration Data Objects (MAPI/CDO) needs to be updated to support backup of Exchange 2007 with Backup Exec 11.0 (Build 7171) and above

Article:TECH51160  |  Created: 2009-01-24  |  Updated: 2013-10-25  |  Article URL http://www.symantec.com/docs/TECH51160
Article Type
Technical Solution


Issue



Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) needs to be updated to support backup of Exchange 2007 with Backup Exec 11.0 build 7170 and above

 


Environment



Microsoft Exchange 2007

 


Cause



Backup Exec 11.0 for Windows Servers build 7170 is dependent on MAPI/CDO to backup Exchange 2007. The early releases of MAPI/CDO did not contain all functionality necessary by Backup Exec to perform a backup.

 


Solution



The version of MAPI/CDO required is Microsoft Exchange Server MAPI Client and Collaboration Data Objects 6.05.7888 or greater and can be downloaded from Microsoft per the following link:
Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1
 http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en


Once the updated package has been downloaded the current installation of MAPI/CDO will need to be uninstalled and then the new version installed.

The new version of MAPI/CDO will not properly upgrade the prior version.

Attempts to upgrade the prior version of MAPI/CDO will report as successful but the installed components will not be updated.

The older version of MAPI/CDO will have to be uninstalled and the new version installed.

Note: A reboot of the server may be required, after removing or updating any server application.  
 

Supplemental Materials

SourceUMI
ValueV-79-57344-4615
Description

Messaging API and Collaboration Data Objects need to be updated.

 


SourceETrack
Value935850
Description

Backup of Exchange 2007 without MAPI/CDO reports databases as skipped.


Value933357
Description

Backup of Exchange 2007 Mailbox store without MAPI CDO skips Mailbox Database

 



Legacy ID



287937


Article URL http://www.symantec.com/docs/TECH51160


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