Error "Error 1935" is returned when installing Remote Agent for Windows Servers on a x64 server.

Article:TECH51184  |  Created: 2007-01-26  |  Updated: 2012-04-30  |  Article URL http://www.symantec.com/docs/TECH51184
Article Type
Technical Solution

Product(s)

Subject

Issue



Error "Error 1935" is returned when installing Remote Agent for Windows Servers on a x64 server.


Error



 

ERROR: Error 1935. An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information.


Solution



The above error will occur if the service "Windows Modules Installer" is disabled.

Solution:

1. Enable the "Windows Modules Installer" service
2. Ensure that the Windows Installer service is set to "Manual"


Legacy ID



287976


Article URL http://www.symantec.com/docs/TECH51184


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