The 'Microsoft SharePoint Server Farms' icon is not visible in a backup job selection list when using Backup Exec for Windows Small Business Server (SBS).

Article:TECH51230  |  Created: 2007-01-30  |  Updated: 2012-05-21  |  Article URL http://www.symantec.com/docs/TECH51230
Article Type
Technical Solution

Product(s)

Issue



The 'Microsoft SharePoint Server Farms' icon is not visible in a backup job selection list when using Backup Exec for Windows Small Business Server (SBS).


Cause



The Backup Exec for Windows Small Business Server (SBS) license by itself does not encompass SharePoint Services or Sharepoint Portal Server so no 'Microsoft Sharepoint Server Farms' icon will normally be displayed in backup job selections.


Solution



In order to completely protect the SBS Sharepoint environment, a license for the Backup Exec Sharepoint agent must be purchased and implemented.  The Sharepoint resources can then be selected beneath the Sharepoint Farms icon and they along with the other SBS server resources can be properly restored.

Workaround:

With  only the SBS base licensing for Backup Exec, the Sharepoint  back end SQL databases may be backed up beneath the SQL icon but none of the Sharepoint metadata will be protected using this method. To perform SQL only backups of Sharepoint database resources, it will be necessary to disable the Sharepoint agent on the SBS server.  This requires the BEDSSPS2.DLL to be renamed and the Backup Exec services restarted:

  1. In Backup Exec from the Tools menu, select Backup Exec Services...
  2. Click on the 'Stop all services' button then click 'OK' once the services are stopped.
  3. Locate and rename BEDSSPS2.DLL to BEDSSPS2.OLD, located by default in  the c:\program files\symantec\backup exec\ directory.
  4. Click the 'Start all services button' then click 'OK once the services are started back up.  Click 'Close' to close the services manager.
  5. Click 'OK' to clear the services communication alert.

All of the SQL databases can now be selected and backed up.  Again, note that this type of backup does not protect the Sharepoint environment metadata, Global Settings, or Index Files.  If a restore of one or more of the Sharepoint SQL databases is required, additional steps will be required within Sharepoint.  Consult Microsoft Sharepoint documentation for details.



Legacy ID



288035


Article URL http://www.symantec.com/docs/TECH51230


Terms of use for this information are found in Legal Notices