Hotfix for Enterprise Vault Compliance Accelerator 5.1 SP4, Build 2290, When accepting multiple searches within the same Department may result in some search items failing to be added to the Department review set.
| Article:TECH51248 | | | Created: 2007-01-04 | | | Updated: 2008-01-09 | | | Article URL http://www.symantec.com/docs/TECH51248 |
Problem
Hotfix for Enterprise Vault Compliance Accelerator 5.1 SP4, Build 2290, When accepting multiple searches within the same Department may result in some search items failing to be added to the Department review set.
Solution
To which versions of Symantec Enterprise Vault (tm) can
this hotfix be applied?
Compliance Accelerator 5.1 SP4,
Build 2290
What issue does this hotfix resolve?
When two concurrently running
searches are accepted at the same time this may cause the second search not to
have a link to the item in the review set if the "Number of acceptance search
Threads" is greater than 1 and the item has been de-duplicated.
Which files does this hotfix replace?
sp_Search_DoAccepting.sql
sp_Search_DoAccepting_Item.sql
sp_SearchItem_Bulk_Add.sql
How to install this hotfix:
1. Make a copy of the existing
files and store in a safe location.
Note: Since it is
possible for more than one Customer database to exist, the following steps
should be completed for each Customer database.
2. Make a backup of the
Compliance Customer database.
3. Stop the Compliance
Accelerator Service.
4. Click on Download Now
to download the attached ETrack999634_288064.sql file.
5. Open the
ETrack999634_288064.sql file in SQL Query Analyzer.
6. Click Change Database
on the Query menu and click the Compliance Customer database.
7. Execute the query by clicking
Execute on the Query menu.
The following response will
indicate that the update has been successful:
Command(s)
completed successfully.
8. Start the Compliance
Accelerator Service.
How to uninstall this hotfix:
Copy the files from the safe
location into the original file location.
Attachments
|
|
| Source | ETrack |
| Value | 999634 |
| Description | Accepting multiple searches within the same Department can result in some search items failing to be added to the Department review set. |
Related Articles
Legacy ID
288064
Article URL http://www.symantec.com/docs/TECH51248
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