Versions of Backup Exec that support Windows Vista and Windows Server 2008 do not cross the %SystemDrive%\Documents and Settings junction point to backup data that resides in the %SystemDrive%\Users folder

Article:TECH51361  |  Created: 2007-01-08  |  Updated: 2013-08-05  |  Article URL http://www.symantec.com/docs/TECH51361
Article Type
Technical Solution

Product(s)

Environment

Subject

Issue



Versions of Backup Exec for Windows Servers that support Windows Vista and Windows Server 2008 do not cross the %SystemDrive%\Documents and Settings junction point to backup data that resides in the %SystemDrive%\Users folder.


Solution



The default locations of user data has changed in Microsoft Windows Vista and Microsoft Windows Server 2008. To ensure backward compatibility with previous Windows platforms, these operating systems create special junctions. These junctions redirect access from one directory to another. For example, %SystemDrive%\Documents and Settings is now a junction that points to %SystemDrive%\Users.

For more information about which directories have changed in Windows Vista and Windows Server "Longhorn" see http://msdn2.microsoft.com/en-us/library/aa480152.aspx#appcomp_topic31 

Backup Exec must be able to back up and restore these junctions but it does not need to cross them to back up the computer. In fact, redirection because of these junctions can cause Backup Exec to back up the same data multiple times. Versions of Backup Exec that support Windows Vista and Windows Server 2008 detect the new junctions but do not cross them, even when selecting the backup option, Back up files and directories by following junction points. All other junctions are handled as they were in previous versions of Backup Exec.

If a system that is protected by Backup Exec is upgraded to either Windows Vista or Windows Server 2008, examine existing selection lists and change references to old directories so as to reflect the new directory structure. Doing so helps ensure data is backed up correctly.
 


Supplemental Materials

SourceUMI
Valuev-269-9
Description

Additional Information Regarding Vista/Server 2008 Junction Points or Symbolic Links


Legacy ID



288283


Article URL http://www.symantec.com/docs/TECH51361


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