How to move the Index location to a different Enterprise Vault (EV) server in the same site.

Article:TECH51450  |  Created: 2007-01-22  |  Updated: 2014-03-17  |  Article URL http://www.symantec.com/docs/TECH51450
Article Type
Technical Solution

Product(s)

Issue



How to move the Index location to a different Enterprise Vault (EV) server in the same site.

There may be an instance where indexes will need to be managed by a different Enterprise Vault server in the same site. This can be done for all archives or can be changed for just one archive.

 


Solution



Change the index location for all archives

1. Back up the SQL databases and the EV server.

2. In the EV Administration Console, change the description of the Enterprise Vault Indexing Service to identify the indexing service that should be moved.

3. Stop all EV services on both servers.

4. Copy the contents of the index location from the old index server to an existing index location on the new index server. If a new index location is desired on the new index server, it should be created before copying the indexes to the new server. This can be done on the "Index Locations" tab


 
a. To determine the index location run the SQL query below:
 

USE EnterpriseVaultDirectory
SELECT CE.ComputerNameAlternate, IRP.IndexRootPathEntryID, IRP.IndexRootPath, ISE.ServiceEntryID, ISE.Description
FROM ComputerEntry CE, IndexingServiceEntry ISE, IndexRootPathEntry IRP
WHERE CE.ComputerEntryID = ISE.ComputerEntryID AND ISE.ServiceEntryID = IRP.IndexServiceEntryID
 

 
b. Take note of the ServiceEntryID for the old Index Server and the New Index Server from the above query.
 

 
5. Run the following query in SQL Query Analyzer to update the index locations in the database.

Note:
new ServiceEntryId should be replaced with the ServiceEntryId value returned for the new index server in step 4b.
old ServiceEntryId should be replaced with the ServiceEntryId value returned for the old index server in step 4b.

USE EnterpriseVaultDirectory
UPDATE IndexRootPathEntry
SET IndexServiceEntryId = 'new ServiceEntryId'
WHERE (IndexServiceEntryId = 'old ServiceEntryId') 
 

6. Start all EV services.

Change the index location for one archive

1. Right-click the list of index volumes and, on the shortcut menu, click Select All. Alternatively, multiple index volumes can be selected as follows:
 
  • To select single index volumes, hold down Ctrl and then click the index volumes.
  • To select a group of index volumes, click the first index volume then hold down Shift while clicking the index volume in the group.

2. Right-click the selected index volumes and, on the shortcut menu, click Set Index Volume Offline. There is a warning that index volumes cannot be searched when they are offline. Click Yes. There is a confirmation that the operation has been queued. Click OK. The status of the index volume changes to Offline.
 
 
3. Make a note of the 'Location' for each Index Volume listed, then select the Advanced tab of the archive's properties and make a note of the Archive ID.
 
4. Browse to a given 'Location' (from step 3) and copy the existing index folder (ArchiveID or ArchiveID_1234 where 1234 is the starting 'Range' number of the given Index Volume) to THE new location. Copy the entire folder, without changing the name.
NOTE:  All of the old 'Location'\'ArchiveID' folders will need to be copied to ONE new index location.

5. When the copy has completed, change back to the 'Index Volumes' tab of the Archive properties and select 'Change Location'.

6. On the Index Volume Location dialog, select the 'Index Server' that manages the new location and then select the location where the index folder(s) was copied. Click OK. The index location will be changed and all the index volumes are automatically set to online.

7. Rename the original 'Location'\'ArchiveID' folders until the new index folders have been validated then these old folders may be deleted.

 




Legacy ID



288432


Article URL http://www.symantec.com/docs/TECH51450


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