Hotfix for Symantec Enterprise Vault 7.0 Service Pack 1 (SP1) with Microsoft Exchange 2007 Journal sampling via Symantec Compliance Accelerator Journal Connector
| Article:TECH51453 | | | Created: 2007-01-22 | | | Updated: 2008-01-21 | | | Article URL http://www.symantec.com/docs/TECH51453 |
Problem
Hotfix for Symantec Enterprise Vault 7.0 Service Pack 1 (SP1) with Microsoft Exchange 2007 Journal sampling via Symantec Compliance Accelerator Journal Connector
Solution
Description of Problem
Microsoft Exchange Server 2007 introduced a new process for dealing with journaled messages that are sent to distribution lists and individual addressees. In these situations a message is duplicated in the journal Inbox - one message represents the distribution list recipients and one message represents the remaining recipients.
Symantec Engineering has discovered an issue when using Enterprise Vault for Microsoft Exchange 7.0 SP1, whereby Microsoft Exchange Server 2007 journaled messages containing a distribution list AND individual addressees are archived, some recipients are not added to the data that is used to index the item.
This causes the following issue with Symantec Compliance Accelerator:
Microsoft Exchange Server 2007 introduced a new process for dealing with journaled messages that are sent to distribution lists and individual addressees. In these situations a message is duplicated in the journal Inbox - one message represents the distribution list recipients and one message represents the remaining recipients.
Symantec Engineering has discovered an issue when using Enterprise Vault for Microsoft Exchange 7.0 SP1, whereby Microsoft Exchange Server 2007 journaled messages containing a distribution list AND individual addressees are archived, some recipients are not added to the data that is used to index the item.
This causes the following issue with Symantec Compliance Accelerator:
- False deduplication of Exchange 2007 messages
Dependencies
This hotfix should be installed
in conjunction with EV7.0SP1HotfixE1021142 which is available
at http://entsupport.symantec.com/docs/288308
Description of solution
The Deduplication mechanism used
by the Compliance Accelerator Journal Connector is disabled for Exchange 2007
Journal Reports
Files updated
DeduplicationCache.exe
Installation Instructions
1. Stop the Enterprise Vault
services
2. Replace the following file
(Default path C:\Program Files\Enterprise Vault);
DeduplicationCache.exe
3. Restart the Enterprise Vault
services.
Attachments
|
|
| Source | ETrack |
| Value | 9330014 |
| Description | Hotfix for JC Dedup: Do not dedup Exchange2007 Journal Reports |
Related Articles
Legacy ID
288436
Article URL http://www.symantec.com/docs/TECH51453
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