"Final error: 0xe000fe09 - The directory is invalid" is reported during backup using Remote Agent for Linux and Unix Servers (RALUS)

Article:TECH51473  |  Created: 2009-01-16  |  Updated: 2014-05-13  |  Article URL http://www.symantec.com/docs/TECH51473
Article Type
Technical Solution


Issue



"Final error: 0xe000fe09 - The directory is invalid" is reported during backup using Remote Agent for Linux and Unix Servers (RALUS)


Error



Final error: 0xe000fe09 - The directory is invalid.
Final error category: Resource Errors


Cause



This error occurs during backup of directories on NSS volumes on SuSe Open Enterprise Server (OES) Linux with RALUS. Multiple directories on NSS volumes on SuSe OES Linux are not backed up. SMS error FFFDFFDC is also displayed in Backup Exec.
 
Directories on an OES Linux can be seen in a backup selection list, but the contents of the directories are not visible. These directories are located on NFS (NetWare File System) on OES Linux.
 

Solution



This issue has been resolved in Backup Exec version 12.x. For more information on how to upgrade, review the following document: 

 

How to upgrade to Backup Exec 12.x for Windows Servers
NOTE:These files cannot be backed up with Backup Exec 11d Remote Agent for Linux and Unix Servers (RALUS).

Supplemental Materials

SourceETrack
Value1030173
Description

RALUS reporting several directories as invalid, Final error: 0xe000fe09


SourceError Code
Value0xe000fe09
Description

The directory is invalid



Legacy ID



288458


Article URL http://www.symantec.com/docs/TECH51473


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