Hotfix for Symantec Enterprise Vault File System Archiving 2007, Build 1250, OEM Branded NetApps are not detected.
| Article:TECH53193 | | | Created: 2007-01-20 | | | Updated: 2007-01-17 | | | Article URL http://www.symantec.com/docs/TECH53193 |
Problem
Hotfix for Symantec Enterprise Vault File System Archiving 2007, Build 1250, OEM Branded NetApps are not detected.
Solution
Which versions of Symantec Enterprise Vault (tm) can
this hotfix be applied?
This hotfix can only be applied
to the following versions of Enterprise Vault for:
Enterprise Vault File System
Archiving 2007, Build 1250
What issue does this hotfix resolve?
OEM Branded NetApps are not
detected. When a new volume is added on the NetApp device, the GetFilerVersion()
method is invoked and it retrieves the complete version string : "NetApp Release
7.2.3X3: Sat Jun 9 05:16:48 PDT 2007"
Currently the method searches
for the string "NetApp Release " in complete version string and replaces it with
"" (i.e. null) Next it will extract the version 7.2 from the resultant
string.
The above method fails with the
error below when the returned string is something like "Data Ontap Release
7.2.3X3: Sat Jun 9 05:16:48 PDT 2007 (IBM)" because it does not contain "NetApp
Release " string.
Could
not detect the Data ONTAP version for the file server.
Which files does this hotfix replace?
AdminService.exe 7.5.0.1255
EvNetAppPHSvr.exe
7.5.0.1255
How to install this hotfix:
1. Stop the Enterprise Vault
services on the Enterprise Vault server.
2. Copy the existing
AdminService.exe and EvNetAppPHSvr.exe files from the Enterprise
Vault installation directory (i.e. C:\Program Files\Enterprise Vault) to a safe
location.
3. Copy the
AdminService.exe and EvNetAppPHSvr.exe files from the
EV2007-1094156-OEMBrandedNetApps_290703.zip file into the Enterprise
Vault installation directory.
4. Start the Enterprise Vault
services.
How to uninstall this hotfix:
1. Stop the Enterprise Vault
services on the Enterprise Vault server.
2. Copy the original
AdminService.exe and EvNetAppPHSvr.exe files from the safe
location back into the Enterprise Vault installation directory.
3. Start the Enterprise Vault
services.
Note: This issue has been addressed as part
of the following release:
Enterprise Vault 2007 Service
Pack 1 (SP1)
Attachments
|
|
| Source | ETrack |
| Value | 1094156 |
| Description | Archiving for OEM Branded NetApp |
Related Articles
Legacy ID
290703
Article URL http://www.symantec.com/docs/TECH53193
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Thank you.