Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 4 - Includes Critical Security Updates

Article:TECH53335  |  Created: 2009-01-24  |  Updated: 2013-05-09  |  Article URL http://www.symantec.com/docs/TECH53335
Article Type
Technical Solution

Product(s)

Environment

Issue



Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 4 - Includes Critical Security Updates


Solution



 
To which versions of Backup Exec can this service pack be applied?
 
This service pack can only be applied to the following version of Backup Exec for Windows Servers:
Backup Exec 10.1 (10d) for Windows Servers revision 5629 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP1 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP2 (all patch levels)
Backup Exec 10.1 (10d) for Windows Servers revision 5629 SP3 (all patch levels)
 
What issues does this service pack resolve?
Service Pack 4 contains a collection of hotfixes that resolve many issues in Backup Exec 10d for Windows Servers revision 5629. For a complete listing of issues resolved in this service pack, please reference the supplemental materials at the end of this TechNote.
The following Hotfixes are included in this service pack:
 
 
----------------------- ---------------------- ----------------------- -----------------------
Hotfix 4 Hotfix 6 Hotfix 7 Hotfix 8
Hotfix 9 Hotfix 10 Hotfix 12 Hotfix 13
Hotfix 14 Hotfix 18 Hotfix 19 Hotfix 24
Hotfix 26 Hotfix 27 Hotfix 28 Hotfix 29
Hotfix 30 Hotfix 31 Hotfix 33 Hotfix 34
Hotfix 37 Hotfix 38 Hotfix 40 Hotfix 42
Hotfix 43 Hotfix 44 Hotfix 45 Hotfix 46
Hotfix 48 Hotfix 49    

 
Which files does this service pack replace?
After installing this service pack, the version of the installed files will change as indicated in the table below. File versions are as indicated for the Media Server and Remote Agent versions. Blank fields indicate files not applicable for that version.

 
File Name 32 Bit Media Server RA32/SAP IA64 x64
BECATDRV.DLL 10.1.5629.19 -- -- --
BECATDRV_##.DLL 10.1.5629.19 -- -- --
BECATSRV.DLL 10.1.5629.48 -- -- --
BECATSRV_##.DLL 10.1.5629.19 -- -- --
BECLASS.DLL 10.1.5629.23 10.1.5629.9 10.1.5629.9 10.1.5629.10
BEDRWIZ_##.EX_ 10.1.5629.44 -- -- --
BEDSCOMN.DLL 10.1.5629.31 10.1.5629.31 10.1.5629.31 10.1.5629.31
BEDSXESE.DLL 10.1.5629.43 10.1.5629.43 -- --
BEDSNOTE.DLL 10.1.5629.46 10.1.5629.46 -- --
BEDSNT5.DLL 10.1.5629.43 10.1.5629.43 10.1.5629.43 10.1.5629.43
BEDSSHADOW.DLL 10.1.5629.44 10.1.5629.44 10.1.5629.44 10.1.5629.44
BEDSSPS2.DLL 10.1.5629.43 10.1.5629.43 -- --
BEDSSQL2.DLL 10.1.5629.37 10.1.5629.37 10.1.5629.37 10.1.5629.37
BEIMAGE.EXE 10.1.5629.42 -- -- --
BEMCMD.EXE 10.1.5629.28 -- -- --
BEMSDK.DLL 10.1.5629.49 10.1.5629.38 n/a n/a
BENGINE.EXE 10.1.5629.44 -- -- --
BEREMOTE.EXE 10.1.5629.34 10.1.5629.34 10.1.5629.34 10.1.5629.34
BESERVER.EXE 10.1.5629.49 -- -- --
BEUTILITY.EXE 10.1.5629.34 -- -- --
CATCOMMON.DLL 10.1.5629.19 -- -- --
CATUPGRADE.DLL 10.1.5629.19 -- -- --
IMAGEBASEDFHPLUGIN.DLL 10.1.5629.48 -- -- --
INSTALLMANAGER.DLL 10.1.5629.34 -- -- --
IPVLAPI.DLL 10.1.5629.34 -- -- --
LEGACYBEPLUGIN.DLL 10.1.5629.19 -- -- --
NDMPCOMM.DLL 10.1.5629.20 10.1.5629.20 10.1.5629.20 10.1.5629.20
NDMPSRVR.DLL 10.1.5629.43 10.1.5629.43 10.1.5629.43 10.1.5629.43
PVLSVR.EXE 10.1.5629.40 -- -- --
SYNTHETIC.DLL 10.1.5629.48 -- -- --
VSP.SYS 1.8.18.0 1.8.18.0 1.8.18.0 1.8.18.0
VSPAPI.DLL 1.8.18.0 1.8.18.0 1.8.18.0 1.8.18.0
         

 
DLO Desktop Agent:

 
File Name File Version
DLOChangeLogSvcu.exe 2.0.133.5801
DLOClientu.exe 2.0.133.5801
DLOClientu_EN.dll 2.0.133.5801
DLOErrorsu_EN.dll 2.0.133.5801
DLOSharedUIu.dll 2.0.133.5801
DLOSharedUIu_EN.dll 2.0.133.5801
foundationerror.dll 3.51.133.5801
olpstshadowu.dll 2.0.133.5801


 
How to install Service Pack 4
 
Before installing this service pack, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "Installation Procedures" to install the service pack. Several issues addressed in this service pack also require additional post-installation steps. Please refer to the Related Documents links for further instructions.
 
Special Installation Instructions
 
This section contains additional installation instructions for installing Service Pack 4
 
Microsoft Cluster
 
Before installing this Service Pack to Backup Exec 10d media servers on each node of a Microsoft Cluster, stop the Backup Exec services using "Cluster Administrator."
 
SAN Storage Option (SSO)
 
Before installing this service pack on a Backup Exec 10d media server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply this service pack to the primary SAN SSO server first then to all of the secondary servers.
 
Central Administration Servers
 
Before installing this service pack on a Backup Exec 10d Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and clear the Communication Enabled check box
 
After this service pack is installed, enable communication between the CAS and all MMSs.
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and select the Communication Enabled check box
 
Agent for R/3 for Oracle
 
After installing this service pack to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:
msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.
 
Installation Procedures
 
To install this service pack on a media server, download the service pack. A prompt will appear asking whether to Open or Save the download. Perform either of the following:
 
Select Open to automatically patch the installation of Backup Exec 10d.
- or -
Select Save to save the download to the computer in order to install this service pack later.
 
To install this service pack on a server running the Backup Exec Remote Agent for Windows Servers, perform one of the following:
 
Remote Agent for Windows Servers (RAWS) - 32 bit
1. After installing this service pack to the media server, push install the Remote Agent from the Tools\Install Remote Agents menu option in Backup Exec
-or-
2. Copy the installation files to the remote server from the path C:\Program Files\Veritas\Backup Exec\Agents\RANT32 then from a command prompt on the remote server change directories to the path the files were copied to and run setupaa.cmd
 
Remote Agent for Windows Servers (RAWS) - x64 bit
After installing Service Pack 4 to the Backup Exec 10.1 media server, Backup Exec 10d for Windows Servers revision 5629 Hotfix 1 "Extended 64-bit Remote Agent for Windows Servers" must also be installed. This is true even if Hotfix 1 had already been previously applied. For more information about downloading and how install Hotfix 1 and the 64-bit Remote Agent, please refer to the following document:
 
DLO Desktop Agents
 
After installing this service pack, the desktop agent must be upgraded to take advantage of the new features in this service pack (although it will continue to function if it is not upgraded).
To upgrade the desktop agent on the desktop computer:
 
1. Exit the desktop agent, if it is running
2. Browse to the network server where the installation files for the desktop agent are stored. The default location is \\<Media Server name>\DLOAgent.
3. Run Setup.exe
 
Uninstalling Service Pack 4
 
Note: Once installed, this Backup Exec service pack cannot be uninstalled
 
 
.
 

Attachments

BE5629RSP4_290905.exe (31.5 MBytes)

Supplemental Materials

Value515898
Description

BERemote.exe on CPS PS/CMS crashes when restoring from backup if original target volume doesn't exist


Value595714
Description

Unable to perform a remote IDR; receive RAWS error


Value588996
Description

IDR is no longer able to restore Shadow Copy Components


Value589577
Description

Windows 2003 Server R2 Inc and Diff backups of DFSR writer always do full backups


Value606079
Description

Windows 2003 Server R2 Access Violation in BEREMOTE.EXE During Restore When DFSR VSS Writer Fails


Value606835
Description

Windows 2003 Server R2 Shadow Copy Components Inclusion in an Incremental or Differential Archive Bit Backup Job Fails


Value609400
Description

Windows 2003 Server R2 DFSR Authoritative Restore Fails


Value609403
Description

Windows 2003 Server R2 DFSR VSS Writer Not Involved in Restore


Value620200
Description

Windows 2003 Server R2 DFSR backup displays different writers data in restore selections


Value626252
Description

Synthetic full backup is much smaller than baseline


Value634162
Description

Tenable RPC Security Update


Value784821
Description

SQL VSS Backups succeed but restores fails when the database path includes extra backslashes


Value538352
Description

Redirected restore doesn't recover master/model DB of SQL2005 automatically


Value597892
Description

Can't see the SQL 2000 icon on an x64 cluster


Value622140
Description

32 bit SQL 2005 icon is not displayed if SQL is clustered on an x64 system


Value530192
Description

Files may not be able to be restored, if the backup set spanned media


Value566013
Description

Catalog or restore operations repeatedly load and unload the same media


Value569361
Description

Error "The data was not able to be validated" when using Copy Logon Account if it already exists & replace option checked


Value494872
Description

Can't backup to an HP WORM Tape


Value498738
Description

Adds SQL 2005 (Yukon) support to Backup Exec 10d


Value429708
Description

Lock job fails on MSL6000 or SONY LIB-81


Value507098
Description

Sony SDZ (SAIT) WORM Support


Value520435
Description

Policy based backups and export jobs are not sending job log with notification


Value418821
Description

Remote IDR to Windows XP workstation fails due to Remote Agent Connection Failure


Value426770
Description

Remote IDR restore fails when using XP SP2 integrated CD to create IDR ISO and CD


Value493241
Description

Large handle leak in beremote when backing up data on an MSCS cluster


Value494063
Description

Patching can overwrite the RAWS.MSP


Value323280
Description

Lotus: Could not attach to BELNAPI \ Unable to select domino databases


Value426386
Description

Access violation in ndmpsrvr!LP_RestoreOBJ


Value496065
Description

SQL restore truncates first two characters of the server name or IP


Value497935
Description

Policy jobs with a synthetic backup template when selection list is created by BEMCMD will fail


Value498033
Description

Cross domain users can't be added to the DLO Administration Console


Value418409
Description

Data integrity scanner runs each time the DLO Administration Console was launched


Value496980
Description

Bandwidth throttling accuracy problems when running DLO on a wireless network


Value509155
Description

History logs not properly groomed from the Network User Data Folder


Value496768
Description

14-character limit for authentication to the DLO Administration Console


Value498777
Description

Access denied error on startup of the DLO Administration Console


Value514771
Description

Authentication problems when desktop computer resumes from hibernation due to DLO startup


Value513747
Description

Desktop Agent crashes


Value516691
Description

Desktop Agent crashes when Windows tries to close the Desktop Agent tray icon


Value1061036
Description

RPC crash in BEMSDK


Value1064840
Description

A sub folder is missing from the restore-selection of a Synthetic backup


Value526344
Description

DLO Freshly deployed agent connected to an upgraded console cannot restore


Value524139
Description

Running ''dlocommandu -keytest -quar'' generates an error


Value411566
Description

Misleading error message generated when user does not have rights to read a log folder


Value519269
Description

Caicos 10.0.5484 SP3 overwrites setup.exe and setup.ini


Value524623
Description

SQL 2K5 Data is not displaying correctly when SQL is clustered


Value529662
Description

If HF9 was applied RAWS.MSP file would not be updated by HF10


Value430301
Description

Quick Erase job on Backup to Disk media takes excessive amount of time to complete


Value520337
Description

Automatically clear media alert 'Respond cancel' setting will not cancel a media alert to insert media


Value524715
Description

Quick Erase job on Backup to Disk media goes to 'Stalled' or 'Recovered' state instead of completing


Value525160
Description

Scheduled Report jobs fail on Windows Small Business Server with error: REPORT FUNCTION IS NOT




































Legacy ID



290905


Article URL http://www.symantec.com/docs/TECH53335


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