CommandCentral Storage installation fails due to vxazd.exe crash
| Article:TECH54402 | | | Created: 2007-01-26 | | | Updated: 2008-01-25 | | | Article URL http://www.symantec.com/docs/TECH54402 |
Problem
CommandCentral Storage installation fails due to vxazd.exe crash
Solution
CommandCentral Storage (CCS) installation can fail if there
are more than 200 domains listed for the VERITAS Authorization Service (VxAZ)
component.
To correct the installation failure:
To correct the installation failure:
1. Remove CCS via Add/Remove
Programs in the Control Panel
2. Confirm the VERITAS Security
Services - VERITAS Authentication Service (VxAT) and VxAZ remain
installed
3. Replace the vxazd.exe
according to the README below
4. Install CCS
README for 5.0GA Authorization binary hotfix
VERITAS CommandCentral Storage 5.0GA
*****************************************************************************
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Header Information
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Synopsis: 5.0GA Authorization
ID#: HF1
Fixed Files: vxazd.exe
Platform: Windows
Date: 08/13/2007
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
- INSTRUCTION HOW TO APPLY THE FIXED BINARY FILE:
As the VxAT & VxAZ packages are already installed, only the vxazd.exe binary needs to be replaced.
1) Stop the VxAZ service via the Service Panel
2) Download and replace the attached vxazd.exe binary.
a) Using Explorer, browse to C:\Program Files\VERITAS\Security\Authorization\bin
b) Rename vxazd.exe to vxazd.exe.orig
c) Copy the new vxazd.exe into the directory
3) Using the Services Panel, start the VxAZ service
4) Test the new VxAZ binary
a) Open a command
window
b) cd to C:\Program
Files\VERITAS\Security\Authorization\bin
c) Type the following command
vssaz listrcs
d) Data should be
returned
5) Clean up the previous install from the CCS install. This may requires cleaning up the registry
and some of the installed directories.
6) Run the CCS installer (setup.exe)
The installer should recognize that VxAT & VxAZ are already installed. It will then proceed
to install the remaining packages.
Attachments
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| Source | ETrack |
| Value | 1106481 |
| Description | Management Server Installation Hangs |
Legacy ID
292615
Article URL http://www.symantec.com/docs/TECH54402
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