STATUS CODE 59: After upgrading the master and media server to NetBackup 6.0, backups of some clients begin failing with a NetBackup Status Code 59 (access to the client was not allowed).

Article:TECH54566  |  Created: 2007-01-08  |  Updated: 2008-01-22  |  Article URL http://www.symantec.com/docs/TECH54566
Article Type
Technical Solution

Product(s)

Environment

Issue



STATUS CODE 59: After upgrading the master and media server to NetBackup 6.0, backups of some clients begin failing with a NetBackup Status Code 59 (access to the client was not allowed).

Error



access to the client was not allowed

Solution



Overview:  After upgrading the master and media server to NetBackup 6.0, backups of some clients begin failing with a NetBackup Status Code 59 (access to the client was not allowed).  

Troubleshooting:
Review the NetBackup version on the clients which are failing to backup correctly.  

Log files:  N/A

Resolution:
Upgrade the client software.  In the instance where this issue was observed, the client was still running NetBackup 3.4, a significantly older version of the NetBackup software, and one which has reached end of life (EOL) for support.  

Supplemental Materials

SourceError Code
Value59
Descriptionaccess to the client was not allowed


Legacy ID



292831


Article URL http://www.symantec.com/docs/TECH54566


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