Track Alignment may not work correctly in Storage Foundation for Windows 5.0.

Article:TECH54877  |  Created: 2009-01-16  |  Updated: 2009-01-16  |  Article URL http://www.symantec.com/docs/TECH54877
Article Type
Technical Solution

Product(s)

Environment

Issue



Track Alignment may not work correctly in Storage Foundation for Windows 5.0.

Solution



Track Alignment is enabled, but not enforced for an array with Track Alignment settings configured in Storage Foundation for Windows (SFW) 5.0.
Conditions:
  • The array is listed in the SFW Veritas Enterprise Administrator (VEA) User Interface -> Control Panel -> Track Alignment Settings dialog.
  • Track Alignment is enabled in the same dialog.
  • The Vendor ID and Product ID of the Disk does not exactly match the Vendor ID and Product ID listed in the Track Alignment Settings dialog.
Cause:
The Track Alignment feature works by comparing the Vendor and Product ID read from the disks (array) against a static list; as seen in the VEA - Control Panel - Track Alignment Settings dialog. Most arrays have a static Vendor and Product ID; however, there are instances where this can change. An example is where the ProductID "RAID" can also be "RAID_5".
Affected Registry Hives:
64-bit Server:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Veritas\VxSvc\CurrentVersion\VolumeManager\TrackAlignment]

32-bit Server:
[HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VxSvc\CurrentVersion\VolumeManager\TrackAlignment]

Answer/Resolution:
An update is available by clicking on the Download Now link below. Please note that this update stops and restarts the Veritas Storage Agent (vxvm). This will cause clustered resources to fault. It is recommended to move any clustered resources to other nodes prior to running this patch.
1. Download the attached binary (1125275_293232.exe) and extract to a temporary folder
2. Change to the 32 or 64 Folder depending on the version of Windows (32/64 bit)
3. Run "SFW50-TAV-Registry-Update.cmd" from the temporary folder
Note: This update also adds Track Alignment support for the Pillar Axiom 300 and 500 series. Following installation of the update, Track Alignment will be set to Enabled.
Note: This technote supersedes technote 292352



Attachments

1125275_293232.EXE (54 kBytes)

Supplemental Materials

SourceETrack
Value1025220
DescriptionUse wild-card in PIDs (ex. DGC's DISK and RAID devices, IBM's 1742, 1722, etc.)

SourceETrack
Value1125275
DescriptionUse wild-card in PIDs (ex. DGC's DISK and RAID devices, IBM's 1742, 1722, etc.)


Legacy ID



293232


Article URL http://www.symantec.com/docs/TECH54877


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