How to boot a computer into the recovery environment.

Article:TECH55050  |  Created: 2007-01-29  |  Updated: 2012-01-22  |  Article URL http://www.symantec.com/docs/TECH55050
Article Type
Technical Solution


Environment

Issue



How to boot a computer into the recovery environment.


Solution



When restoring a computer in the recovery environment you must use the Norton Ghost CD, Symantec LiveState Recovery or Backup Exec System Restore CD, or Symantec Recovery Disk (available with Norton SystemWorks Premier) to first boot into the recovery environment.

Note: The recovery environment requires a minimum of 256 MB of RAM to run.

 
To boot a computer into the recovery environment
 
1. If you want to use a USB device while you are running the recovery environment, you must first attach the device, then continue with the next step.
 
2. Do one of the following:
 
  • Insert the Norton Ghost CD into the media drive of the computer.
  • Insert the Symantec LiveState Recovery CD into the media drive of the computer.
  • Insert the Symantec Recovery Disk CD (available with Norton SystemWorks Premier) into the media drive of the computer.
3. Immediately restart the computer.
 
You may need to modify your system to make it bootable from the CD.
 
4. Watch the computer screen. When the prompt "Press any key to boot from CD" appears, you have approximately five seconds to press a key to begin booting into the recovery environment.
 
5. If you need to install special RAID or SCSI drivers for the computer's hard disk subsystem, press <F6> when prompted during the boot into the recovery environment.
 
You should always use the latest Windows XP or Windows 2003 Server version of the particular SCSI driver.
 
6. Read the license agreement, then click Accept.
 
If you decline, you cannot start the recovery environment and your computer will reboot.
 
7. If the backup image is located on a network, start networking services by clicking Yes. If the backup image is on your local machine, click No.
 
8. If the time zone is not set correctly in the recovery environment main window, click the time zone that is currently displayed.      
 
9. In the Select Time Zone window, select the time zone location you are in. Setting the correct time zone will help show file dates and times correctly.
 

 
If you have trouble booting to the recovery environment, read the document  http://service1.symantec.com/support/powerquest.nsf/docid/2004072821302062
 


Legacy ID



293461


Article URL http://www.symantec.com/docs/TECH55050


Terms of use for this information are found in Legal Notices