How to test Symantec Recovery Disk
| Article:TECH55129 | | | Created: 2007-01-30 | | | Updated: 2008-01-29 | | | Article URL http://www.symantec.com/docs/TECH55129 |
Problem
How to test Symantec Recovery Disk
Solution
You should test
Symantec Recovery Disk (the recovery environment) to ensure it runs properly on
your system.
Note:
The Symantec LiveState Recovery CD is used both to install the product and to
boot a computer into the recovery environment, known as Symantec Recovery Disk.
Be sure you store the CD in a safe place. If Symantec Recovery Disk does not run
as expected, you can take action early to fix the problems. Then if your backed
up computer experiences a catastrophic failure later, you will be assured that
you can run Symantec Recovery Disk to recover the system or your data.
To test
Symantec Recovery Disk
1.
Run Driver Validation to ensure Symantec Recovery Disk will work with the
network and storage devices on the computer.
For
additional information,
read http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2004092811594760
.
2.
Boot into Symantec Recovery Disk using the product CD.
For
additional information,
read http://service1.symantec.com/SUPPORT/powerquest.nsf/docid/2004072821425762?Open&docid=2004092715323560&nsf=on-technology.nsf&view=docid_preview
3.
When you have booted into Symantec Recovery Disk, do one of the following:
- If you intend to store backup images on a network, run a mock restore of a backup image that is stored on a network to test network connectivity.
- If you intend to store backup images on the computer, run a mock restore of a backup image that is stored locally to test local hard drive connectivity.
- For additional information, read http://service1.symantec.com/SUPPORT/powerquest.nsf/docid/2004072822094462?Open&docid=2004092715323560&nsf=on-technology.nsf&view=docid_preview .
If you
experience problems while testing the recovery environment, you may find a
solution below.
- You are having problems booting into Symantec Recovery Disk from the product CD.
- Read http://service1.symantec.com/SUPPORT/powerquest.nsf/docid/2004072821302062?Open&docid=2004092715323560&nsf=on-technology.nsf&view=docid_preview .
- You do not have the necessary NIC drivers to access backup images on a network.
- The system where you are running the recovery environment may use a NIC driver that is not included as part of the recovery environment. Please contact Symantec Technical Support, if your NIC is not detected by the recovery environment.
- You do not have the necessary storage drivers to access backup images on the computer.
- Read http://service1.symantec.com/SUPPORT/powerquest.nsf/docid/2004071609033262 .
- You need information about your system to help you run the recovery environment.
- You can get a list of information about your system directly from Windows. You can use this information to specify an IP address, drivers, and so forth when installing the Symantec product or setting up Symantec Recovery Disk.
To
get system information from Windows
1.
On the Windows taskbar, click Programs > Accessories >
System Tools > System Information.
2.
Use the tree pane area to select the information group you want to view or
print.
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Legacy ID
293556
Article URL http://www.symantec.com/docs/TECH55129
Terms of use for this information are found in Legal Notices
Thank you.