After booting from Backup Exec System Recovery (BESR) System Recovery Disk (SRD) and running a restore, the job will run for a while and then throw the error: "Please insert Recovery Disk. Press OK to continue or cancel to abort."

Article:TECH55219  |  Created: 2007-01-01  |  Updated: 2008-01-09  |  Article URL http://www.symantec.com/docs/TECH55219
Article Type
Technical Solution

Product(s)

Environment

Issue



After booting from Backup Exec System Recovery (BESR) System Recovery Disk (SRD) and running a restore, the job will run for a while and then throw the error: "Please insert Recovery Disk. Press OK to continue or cancel to abort."

Solution




This issue occurs because the SRD is corrupt.  To resolve the problem, download a valid SRD ISO from Symantec via the link below, burn it to a CD and run the restore again.

https://fileconnect.symantec.com/licenselogin.jsp?localeStr=en_US



Legacy ID



293683


Article URL http://www.symantec.com/docs/TECH55219


Terms of use for this information are found in Legal Notices