Hotfix for Symantec Enterprise Vault Compliance Accelerator 2007 SP1 and Discovery Accelerator 2007 SP1, Scheduled searches based on a relative date do not run correctly.

Article:TECH55284  |  Created: 2007-01-02  |  Updated: 2014-06-24  |  Article URL http://www.symantec.com/docs/TECH55284
Article Type
Technical Solution

Product(s)

Environment

Issue



Hotfix for Symantec Enterprise Vault Compliance Accelerator 2007 SP1 and Discovery Accelerator 2007 SP1, Scheduled searches based on a relative date do not run correctly. 


Solution



Which versions of Symantec Enterprise Vault (tm) can this hotfix be applied?
 
This hotfix can only be applied to the following versions of Enterprise Vault for:
Symantec Enterprise Vault Compliance Accelerator 2007 SP1, Build 4181
Symantec Enterprise Vault Discovery Accelerator 2007 SP1, Build 4181


What issue does this hotfix resolve?
 
Scheduled searches for yesterday/last seven days etc not running correctly.
 
 
Which files and stored procedures does this hotfix replace?
 
AcceleratorSearch.dll
sp_VaultSearches_PreProcess.sql


How to install this hotfix:

Compliance Accelerator Server
 
1. Stop the Enterprise Vault Accelerator Manager service.
 
2. Backup the Compliance Accelerator customer database(s).
 
3. Move the following files from the installation directory and store in a safe location:
 
..\Program Files\Enterprise Vault Business Accelerator\AcceleratorSearch.dll
..\ComplianceWeb\Bin\AcceleratorSearch.dll
 
4. Place the file from the zip into the locations mentioned in Step 3.
 
..\Files\AcceleratorSearch.dll
 
5. Open Query Analyzer and run the following SQL script against the Compliance Accelerator customer database(s).
 
..\Files\Etrack1147367.sql
 
6. Start the Enterprise Vault Accelerator Manager service.
 
Discovery Accelerator Server
 
1. Stop the Enterprise Vault Accelerator Manager service.
 
2. Backup the Discovery Accelerator customer database(s).
 
3. Move the following files from the installation directory and store in a safe location:
 
..\Program Files\Enterprise Vault Business Accelerator\AcceleratorSearch.dll
..\DiscoveryWeb\Bin\AcceleratorSearch.dll
 
4. Place the file from the zip into the locations mentioned in Step 3.
 
..\Files\AcceleratorSearch.dll
 
5. Open Query Analyzer and run the following SQL script against the Discovery Accelerator customer database(s).
 
..\Files\Etrack1147367.sql
 
6. Start the Enterprise Vault Accelerator Manager service.


How to uninstall this hotfix:

Compliance Accelerator Server
 
1. Stop the Enterprise Vault Accelerator Manager service.
 
2. In the Compliance Accelerator directory, copy the following files from the safe location into the original location.
 
..\AcceleratorSearch.dll
..\ComplianceWeb\Bin\AcceleratorSearch.dll
 
3. Restore the Compliance Accelerator customer database(s) from backup.
 
4. Start the Enterprise Vault Accelerator Manager service.
 
Discovery Accelerator Server
 
1. Stop the Enterprise Vault Accelerator Manager service.
 
2. In the Discovery Accelerator directory, copy the following files from the safe location into the original location.
 
..\AcceleratorSearch.dll
..\DiscoveryWeb\Bin\AcceleratorSearch.dll
 
3. Restore the Discovery Accelerator customer database(s) from backup.
 
4. Start the Enterprise Vault Accelerator Manager service.


Note:  This issue has been addressed as part of the following releases:
Symantec Enterprise Vault Compliance Accelerator 2007 Service Pack 2 (SP2)
 
Symantec Enterprise Vault Discovery Accelerator 2007 Service Pack 2 (SP2)

 

Attachments

Etrack_1147367_293767.zip (163 kBytes)

Supplemental Materials

Value1147367
Description

Scheduled searches for Yesterday/last seven days etc not running correctly



Legacy ID



293767


Article URL http://www.symantec.com/docs/TECH55284


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