The system may fail to boot into windows after the restore of an image to a blank hard disk using Symantec Backup Exec System Recovery.
| Article:TECH55320 | | | Created: 2007-01-06 | | | Updated: 2009-01-23 | | | Article URL http://www.symantec.com/docs/TECH55320 |
Problem
The system may fail to boot into windows after the restore of an image to a blank hard disk using Symantec Backup Exec System Recovery.
Solution
Windows fails to start after restoring an image to a blank hard disk on the same system using Symantec Backup Exec System Recovery.
LiveState Recovery (LSR) 3.0 appears to be fine. If the restore is performed to the existing system/partitions, it works fine. When restored to a blank hard disk, the boot.ini settings will be changed to boot from the second partition, instead of the first partition.
Solution:
To resolve the issue perform the following:
1. After the restore of the recovery point, do NOT restart.
2. Go to Recover > Recover files.
3. Then open the recovery point and select boot.ini from the root of the drive.
4. Then right-click and select Recover and replace this file with the one restored previously.
5. This will fix the boot.ini and the system can now boot up.
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Legacy ID
293837
Article URL http://www.symantec.com/docs/TECH55320
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