Installation of SQL Express fails with the error "unable to load sqlboot.dll" when attempting to reinstall Backup Exec for Windows Servers (BEWS)

Article:TECH55777  |  Created: 2009-01-23  |  Updated: 2012-03-07  |  Article URL http://www.symantec.com/docs/TECH55777
Article Type
Technical Solution

Product(s)

Issue



Installation of SQL Express fails with the error "unable to load sqlboot.dll" when attempting to reinstall Backup Exec for Windows Servers (BEWS)


Error



Unable to load sqlboot.dll


Cause



This issue occurs because XML 6 is not installed properly.

Solution



To resolve the issue, uninstall XML6 from Control Panel -> Add/Remove Programs and reinstall it. The SQL Express BKUPExec Instance should install successfully afterward.  
 
Microsoft Core XML Services (MSXML) 6.0



Legacy ID



294465


Article URL http://www.symantec.com/docs/TECH55777


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