How to troubleshoot the error Failed to install SQL Express BKUPEXEC Instance that occurs when attempting to install Backup Exec

Article:TECH56006  |  Created: 2010-01-31  |  Updated: 2012-09-17  |  Article URL http://www.symantec.com/docs/TECH56006
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Problem



How to troubleshoot the error "V-225-53: ERROR: Failed to install SQL Express BKUPEXEC Instance" that occurs when attempting to install Backup Exec, agent options, or licensing


Error



V-225-53: ERROR: Failed to install SQL Express BKUPEXEC Instance.

Installation may fail with any of the following error codes:

  1. Error 2
  2. Error 5
  3. Error 102
  4. Error 1332
  5. Error 1388
  6. Error 1402
  7. Error 1603
  8. Error 1612
  9. Error 1627
  10. Error 1706
  11. Error 2749
  12. Error 2908
  13. Error 15151
  14. Error 15359
  15. Error 28062
  16. Error 28086
  17. Error 28111
  18. Error 28115
  19. Error 29508
  20. Error 29552
  21. Error 70045

 


Cause



1. Error 102 :

This is a Microsoft configuration issue which occurs because SQL Express was installed to an extended path.

2.Error 1402:

Existing SQL Native Client Installation May Cause Setup to Fail.

Setup might fail and roll back with the following error message:
 
An installation package for the product Microsoft SQL Native Client cannot be found. Try the installation again using a valid copy of the installation package 'Sqlncli.msi'.

3. Error 15151:

The issue occurs because Active Directory contains any of the following groups:
sa, Sa, sA, SA

4. Error 28062:

This issue occurs if the installation is performed to a compressed folder.

5. Error 28086:

An instance with the same name is already installed on this computer. To proceed with SQL Server Setup, provide a unique instance name.

6. Error 28111:

This is very similar to Error 28086 above where the previous installation of SQL Express was incorrectly or insufficiently uninstalled and
prevented the new installation from being properly installed.

7. Error 2749:

An older or incompatible vesion of Microsoft SQL Managemet Studio is installed on the media server, which prevents the installation of SQL Express with the Backup Exec 2012 installation.
 

 


Solution



The installation failure of the SQL 2005 Express Instance can be resolved by performing the steps from one or more of the solutions listed below:

The Backup Exec Pre install Environment Checker displays a warning that the Backup Exec installation may fail with WMI errors.

 www.symantec.com/docs/TECH49219


Error 2:
 
Backup Exec installation fails while installing SQL Express instance for Backup Exec with "Failed to install SQL Express BKUPEXEC instance error 2".
 
 www.symantec.com/docs/TECH64345 

 Error 5:
 
Backup Exec installation fails while installing SQL Express instance for Backup Exec with "Failed to install SQL Express BKUPEXEC instance error 5".
 
http://www.symantec.com/docs/TECH75090
 
Error 102:

 Error message when you install SQL Server 2005 SP2, SQL Server Express SP2, or SQL Server Express with Advanced Services SP2:
 
SQL Server Setup failed to execute a command for server configuration. CREATE DATABASE failed

 http://support.microsoft.com/kb/935371


Error 1332:
 
Upgrade to Backup Exec For Windows Server ( BEWS) 12.5 fails with "Failed to install SQL Express BKUPEXEC instance Error 1332".
 
 www.symantec.com/docs/TECH64580


Error 1388:
 
Upgrade to Backup Exec for Windows Servers 12 or 12.5 fails with "Failed to install SQL Express BKUPEXEC instance Error 1388".
 
 www.symantec.com/docs/TECH64677


Error 1402:

To resolve this issue, uninstall the SQL Native Client by using Add or Remove Programs. On a cluster, uninstall SQL Native Client from all nodes. Then, run the SQL Server Setup again.
 
www.symantec.com/docs/TECH57660

Error 1603:
 
After selecting an additional option in Evaluation Mode or entering a Backup Exec License/Product Activation Key, then clicking Next and attempting to complete the updated installation, "Failed to install SQL Express BKUPEXEC instance with error 1603" occurs .
 
www.symantec.com/docs/TECH73030

Error 1612:
 
Installation of Backup Exec for Windows Servers (BEWS) fails with "Failed to install SQL Express BKUPEXEC instance Error 1612".
 
www.symantec.com/docs/TECH65413

Error 1627:
 
Installation of license keys/Agent in evaluation mode in Backup Exec fails with error "Failed to install SQL Express BKUPEXEC instance: Error 1627.
 
 www.symantec.com/docs/TECH69392

7. Error 2749

Using Control Panel, uninstall SQL Management Studio from the media server.
Then Backup Exec installation should be successful.

Supplemental Materials

SourceUMI
ValueV-225-53
Description

Failed to install SQL Express BKUPEXEC instance with error 102 or error 28086

SourceETrack
Value1167203
Description

INS: SQL: Install failed with error V- 225-53

 

SourceError Code
Value102
Description

Failed to install SQL Express BKUPEXEC Instance.

SourceError Code
Value1402
Description

An installation package for the product Microsoft SQL Native Client cannot be found.

SourceEvent ID
Value28062
Description

Failed to install SQL Express BKUPEXEC instance.

SourceEvent ID
Value28115
Description

Failed to install SQL Express BKUPEXEC instance.

SourceEvent ID
Value28086
Description

Failed to install SQL Express BKUPEXEC Instance.

SourceEvent ID
Value28111
Description

Failed to install SQL Express BKUPEXEC instance.

SourceError Code
Value2908
Description

Failed to install SQL Express BKUPEXEC instance.

SourceError Code
Value1706
Description

Failed to install SQL Express BKUPEXEC instance with error 1706

SourceUMI
ValueV-225-53
Description

V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 2749.

 

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Article URL http://www.symantec.com/docs/TECH56006


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