How to debug the Remote Agent for Linux Servers (RALUS) VxMS subsystem

Article:TECH56024  |  Created: 2007-01-07  |  Updated: 2012-01-23  |  Article URL http://www.symantec.com/docs/TECH56024
Article Type
Technical Solution


Environment

Issue



How to debug the Remote Agent for Linux Servers (RALUS) VxMS subsystem


Solution



The VxMS subsystem can be placed into logging mode to gather more detailed information than is available in the general Remote Agent for Unix and Linux Servers (RALUS) log.  This can be of use when troubleshooting file and directory access issues with RALUS.

If in review of a RALUS debug log there is an error with the VxMS plug-in you can debug VxMS for more information

Note:
 
The file configuration file .vxms.rc referenced below is a hidden file.  Performing an ls command will not show it by default.  To see the file in a directory listing, you must use the ls -a command.
 


To turn VxMS debugging on in Backup Exec version 12.0 or earlier:

1.  Start a terminal session on the server that is running RALUS
2.  Change the directory to the /opt/VRTSvxms/lib directory

Figure 1
 

3.  Edit the .vxms.rc file using vi or any other text editor.

Figure 2
 

4.  Remove the # from the debug_level=TRC_TOP|PARAM_IN|PARAM_OUT line and save the file.

Figure 3
 


To turn VxMS debugging on in Backup Exec version 12.5 or later:

1.  Start a terminal session on the server that is running RALUS
2.  Change directory to the /opt/VRTSralus/VRTSvxms/lib directory
3.  Create the .vxms.rc file with the this line in it.debug_level=TRC_TOP|PARAM_IN|PARAM_OUT using the echo "debug_level=TRC_TOP|PARAM_IN|PARAM_OUT" > .vxms.rc command.

Figure 4
 


Creating and finding the log files:

Start RALUS in debug mode.  (See   http://www.symantec.com/docs/TECH35477  for details)

After running any required tests, the VxMS logs can be found in /opt/VRTSvxms/logs for BEWS 12.0 and earlier, and in /opt/VRTSralus/VRTSvxms/logs for BEWS 12.5 and later.

 



Legacy ID



294788


Article URL http://www.symantec.com/docs/TECH56024


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