After upgrading from NetBackup 5.X to 6.0,a Vault job runs and completes with a status 310 (Error updating EMM database)

Article:TECH56027  |  Created: 2007-01-07  |  Updated: 2008-01-14  |  Article URL http://www.symantec.com/docs/TECH56027
Article Type
Technical Solution

Product(s)

Environment

Issue



After upgrading from NetBackup 5.X to 6.0,a Vault job runs and completes with a status 310 (Error updating EMM database)

Solution



After running Vault jobs, there are several errors in the summary log:

          Updating of Media Manager database failed (310)

Cause: The Vault jobs were configured in NetBackup (NBU) 5.X, then run in 6.0. While the Vault profiles were correct, they used 5.X naming conventions for the robotic volume groups. The vault profiles need to be rebuilt in 6.0.

Please see page 19 of the upgrade guide (in related document section below) for more details.





Supplemental Materials

SourceError Code
Value310
DescriptionError updating EMM database


Legacy ID



294791


Article URL http://www.symantec.com/docs/TECH56027


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