BUG REPORT: In Veritas NetBackup (tm) releases 6.0 and 6.5 the vltopmenu core dumps when attempting to do a consolidated eject.

Article:TECH56268  |  Created: 2008-01-24  |  Updated: 2008-01-24  |  Article URL http://www.symantec.com/docs/TECH56268
Article Type
Technical Solution

Product(s)

Environment

Issue



BUG REPORT: In Veritas NetBackup (tm) releases 6.0 and 6.5 the vltopmenu core dumps when attempting to do a consolidated eject.

Solution



Bug:  ET1163499 - Vlteject core dumps when performing a consolidated eject after upgrading to NetBackup Vault 6.0 MP5

Symptom(s):
Running consolidated ejects may produce a core dump.  

This can be caused by an invalid ctime reference in the /usr/openv/netbackup/vault/sessions/vlteject.mstr file in the 5th field.  

Log Files:  
From the vault log:
14:46:14.305 [17690] <2> rqstLogicalResource: returning
14:46:14.313 [17690] <16> WEjectInfo::is_use_rbt_or_vp_ene_enabled: Critical FAILURE. L=2655
14:46:14.318 [17690] <16> WEjectInfo::is_use_rbt_or_vp_ene_enabled: Destructor called during stack unwinding
14:46:14.318 [17690] <8> vltopmenu@mailEjectNotification() Destructor called during stack unwinding

Workaround:
If this problem is encountered, please contact Symantec Technical Services for assistance.

ETA of Fix:
The formal resolution to this issue (Etrack 1163499) is included in the following patch releases:
  • NetBackup 6.0 Maintenance Pack 7 (MP7)
  • NetBackup 6.5 Release Update 2 (6.5.2)
These releases are available at the Support web site at:
 http://www.symantec.com/enterprise/support/downloads.jsp?pid=15143



Supplemental Materials

SourceETrack
Value1163499
Descriptionvltopmenu core dumps when attempting to do a consolidated eject.


Legacy ID



295089


Article URL http://www.symantec.com/docs/TECH56268


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