BUG REPORT: In Veritas NetBackup (tm) releases 6.0 and 6.5 the vltopmenu core dumps when attempting to do a consolidated eject.

Article:TECH56268

Created: 2008-01-24

Updated: 2008-01-24

Article URL http://www.symantec.com/docs/TECH56268

Article Type
Technical Solution

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Problem

BUG REPORT: In Veritas NetBackup (tm) releases 6.0 and 6.5 the vltopmenu core dumps when attempting to do a consolidated eject.

Solution

Bug: ET1163499 - Vlteject core dumps when performing a consolidated eject after upgrading to NetBackup Vault 6.0 MP5

Symptom(s):
Running consolidated ejects may produce a core dump.

This can be caused by an invalid ctime reference in the /usr/openv/netbackup/vault/sessions/vlteject.mstr file in the 5th field.

Log Files:
From the vault log:
14:46:14.305 [17690] <2> rqstLogicalResource: returning
14:46:14.313 [17690] <16> WEjectInfo::is_use_rbt_or_vp_ene_enabled: Critical FAILURE. L=2655
14:46:14.318 [17690] <16> WEjectInfo::is_use_rbt_or_vp_ene_enabled: Destructor called during stack unwinding
14:46:14.318 [17690] <8> vltopmenu@mailEjectNotification() Destructor called during stack unwinding

Workaround:
If this problem is encountered, please contact Symantec Technical Services for assistance.

ETA of Fix:
The formal resolution to this issue (Etrack 1163499) is included in the following patch releases: