Start the Veritas Enterprise Administrator (VEA) GUI by replacing the corrupt Registry file with a "known good" file.

Article:TECH56431  |  Created: 2007-01-27  |  Updated: 2010-01-17  |  Article URL http://www.symantec.com/docs/TECH56431
Article Type
Technical Solution

Product(s)

Environment

Issue



Start the Veritas Enterprise Administrator (VEA) GUI by replacing the corrupt Registry file with a "known good" file.

Error



VEA configuration failed
Unable to configure /etc/vx/isis/Registry!

Solution



The issue:
The Veritas Enterprise Administrator (VEA) GUI services will not start.

The cause:
The Registry file is missing.
The Registry file contains invalid entries.
The Registry file is corrupt.

To resolve the issue:
1) Backup the current registry file:
cp /etc/vx/isis/Registry /etc/vx/isis/Registry.old

2) Save the file available from this technical document in to the "/etc/vx/isis" directory as filename 'Registry'.

Notes:
The file must be saved with no "extension" (example: .txt), and the first R of "Registry" must be a capital letter.
This Registry file has been tested on the following Operating Platforms: Solaris, Red Hat Enterprise Linux, Suse Enterprise Linux.

3) Execute the following command to start the VEA GUI:
/etc/init.d/isisd start


If the VEA GUI services still fails to start, please refer to the technical document(s) in the "Related Documents" section for additional solutions.

Attachments

REGISTRY295292 (21 kBytes)

Supplemental Materials

SourceError Code
ValueVEA configuration failed
DescriptionVEA configuration failed


Legacy ID



295292


Article URL http://www.symantec.com/docs/TECH56431


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