How to remove pre-existing partitions and wipe the first track of a destination volume in the Symantec Recovery environment.
|Article:TECH56856|||||Created: 2008-01-17|||||Updated: 2013-10-28|||||Article URL http://www.symantec.com/docs/TECH56856|
How to remove pre-existing partitions and wipe the first track of a destination volume in the Symantec Recovery environment
When a restore attempt fails, prior to the next restore attempt, removing existing drive structures on the destination disk/volumes such as pre-existing partitions, file structures, and first track information increases the rate of success.
1. Delete the partitions following the steps listed below:
1. After deleting the partitions from the steps listed above, delete the first track by following the steps below:
WARNING: If any attached drives are connected at the time of deletion, disconnect the drive, and again restart the machine in the recovery environment. If not certain of the device drive being selected, start the delete process again.
3. Reconnect and turn on any external media, if required.
4. Turn on the system and restart it back in the recovery environment to perform the restore tasks.
If the above directions to delete pre-existing partitions and wiping the first track does not work, or if a customer needs to script the removing of drive structures prior to a restore attempt, below are the directions on how to use the Microsoft utility built into the recovery environment restore CD - DiskPart.
For Backup Exec System Recovery versions 8.5 and 2010:
1. Select the Analyze tab from the Main Menu.
2. Select Open Command Shell Window
3. Type Diskpart. Note that the prompt changes to DISKPART>.
4. To see what drives are available, type List Disk
5. In the example, the drive to restore to is Disk 0.
6. To select this partition type Select Disk 0
7. Type Clean
Article URL http://www.symantec.com/docs/TECH56856