Backup Exec install fails with error - Failed to install SQL Express BKUPEXEC instance error 1402

Article:TECH57660  |  Created: 2008-01-13  |  Updated: 2014-09-24  |  Article URL http://www.symantec.com/docs/TECH57660
Article Type
Technical Solution

Product(s)

Issue



Backup Exec for Windows Servers Installation fails with the following error

 


Error



Failed to install SQL Express BKUPEXEC instance  error 1402.

 


Cause



Corrupt installation of Microsoft SQL Native Client

 


Solution



  1. Uninstall the SQL Native Client through Add or Remove Programs and then attempt to reinstall Backup Exec.
  2. Refer to section 2.1 of the following Microsoft KB article for more information:
SQL Server 2005 Express Edition Readme - http://support.microsoft.com/kb/910229

Supplemental Materials

SourceETrack
Value1072296
Description

The SQL Server Native Client is corrupted.


SourceError Code
Value1402
Description

Failed to install SQL Express BKUPEXEC instance with error 1402



Legacy ID



297806


Article URL http://www.symantec.com/docs/TECH57660


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