Maintenance Pack NB_VLT_60_6_M.hpia64.tar provides updates and fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.0 for Vault on HP-UX IA-64 platforms.

Article:TECH57982  |  Created: 2008-01-25  |  Updated: 2008-01-06  |  Article URL http://www.symantec.com/docs/TECH57982
Article Type
Technical Solution


Environment

Issue



Maintenance Pack NB_VLT_60_6_M.hpia64.tar provides updates and fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.0 for Vault on HP-UX IA-64 platforms.

Solution



VLT 6.0GA Pack NB_VLT_60_6_M README February 7, 2008
Requirement: NB_CLT_60_6_M
================================================================================
This Maintenance Pack provides updates and fixes for Veritas NetBackup (tm)
Vault.

================================================================================


=================
PACK DEPENDENCIES
=================

-- Installation of this Maintenance Pack requires version 1.33.10.18
of Vrts_pack.install.

-- NB_CLT_60_6_M Maintenance Pack must be installed prior to installing
this Maintenance Pack.

I. NEW FEATURES AND PLATFORM PROLIFERATIONS
II. KNOWN ISSUES
III. DOWNLOAD INSTRUCTIONS
IV. INSTALLATION INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. CURRENT MAINTENANCE PACK INDEX
VII. MAINTENANCE PACK CONTENT
Conventions
Current Maintenance Pack
NB_VLT_60_6_M
Maintenance Pack History
NB_VLT_60_5_M
NB_VLT_60_4_M
NB_VLT_60_3_M
NB_VLT_60_2_M
NB_VLT_60_1_M



============================================
I. NEW FEATURES AND PLATFORM PROLIFERATIONS
============================================
Many new features, enhancements, and platform proliferations have been made
to NetBackup 6.0 MP6 in general. For a complete list of these additions, refer
to the New Features and Platform Proliferations section in the NB_CLT_60_6_M
online Readme that you installed prior to installing this package.




==================
II. KNOWN ISSUES
==================
This section contains known issues with this maintenance pack that have not
yet been fixed in NetBackup. These issues will likely be fixed in future
Maintenance Packs for this version of NetBackup.

There are no known issues with this Maintenance Pack.




==========================
III. DOWNLOAD INSTRUCTIONS
==========================
1) Download NB_VLT_60_6_M_<6 digit number>.<platform>.tar into the
/tmp directory.

where <6 digit number> is an internal tracking identifier

where <platform> is: alpha_5, hp_ux, hpia64, linux,
linux64, rs6000, solaris

2) Extract NB_VLT_60_6_M_<6 digit number>.<platform>.tar
/bin/tar -xvf NB_VLT_60_6_M_<6 digit number>.<platform>.tar

This will create the files:
Vrts_pack.install
VrtsNB_VLT_60_6_M.README
VrtsNB_VLT_60_6_M.<platform>.tar.Z




=============================
IV. INSTALLATION INSTRUCTIONS
=============================
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.

As root on the NetBackup for Vault master server:

1) Install Maintenance Pack binaries.

cd /tmp
/bin/sh Vrts_pack.install

2) The Vrts_pack.install script will prompt you to restart daemons.
Otherwise, after the pack installation has completed, run:

/usr/openv/netbackup/bin/goodies/netbackup start

3) The pack install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.




=========================
V. UNINSTALL INSTRUCTIONS
=========================
Note: This will ONLY uninstall the Maintenance Pack from your local machine.

1) Close the NetBackup user interfaces.

Make sure the NetBackup server has no active jobs running (for
example, backups, restores, or duplications).

If a database agent is being used, such as Oracle,
ensure that the database services are stopped.

2) Change directory to the patch save directory.
Substitute the pack name for ${PACK} in the following command:

cd /usr/openv/pack/${PACK}/save

3) Run the un-install script:

./Vrts_pack.uninstall

4) Verify that the pack uninstalled successfully by checking
/usr/openv/pack/pack.history.

5) If update_clients was run after the pack was originally INSTALLED,
run it again after that pack is successfully UNINSTALLED.

6) If necessary, restart the NetBackup and Media Manager daemons:

/usr/openv/netbackup/bin/goodies/netbackup start




==================================
VI. CURRENT MAINTENANCE PACK INDEX
==================================

This section contains a master index for all UNIX packages of Etracks that
have been fixed in this release, sorted according to the containers that
they comprise.


NB_60_6_M
---------
819221 1065715 1133900 971561 1051431 1064859 917571 1050256 1077696 1047273
786040 1086515 962767 937157 971736 1019102 1060918 1075048 1075976 1101998
1110609 1102522 1108542 1112393 1099114 1089269 1102716 1081386 1118152 1053711
1122376 1056577 1016205 1103635 1032459 1122873 1078507 1081410 856463 1119141
609282 788886 1125132 1074817 701767 1058587 930868 1124179 1128964 1115039
1061995 1032486 993132 1077799 1125794 1034245 991063 1067776 1062667 1129777
1130930 1131165 1131156 1101047 999338 862454 1059861 1132293 1072957 1087582
834749 1133604 1131174 1131176 1131169 1064771 1096991 1118074 1127677 1124931
1098793 1131177 1131183 1094037 1131285 1128915 1136368 1052440 1054432 1129714
1054522 1122310 1016365 1030320 1138853 1051726 1139766 1107694 1138823 1141194
1049452 1143290 1141860 1131162 1078652 1141801 1146112 1145873 1141129 1043447
1150050 1137310 1154517 1154458 829241 1152641 1142057 1157508 1077555 1161182
1161349 1163510 1161334 1167061 1166792 1150787 1151846 1174720 1162317 1159724
1177687 1173328 1176655 1176304 1177982 1177072 1178397 1140137 1183648 1176200
1182020 1177985 1182062 1173920 1186192 1187051 1165566 1190469 1143454 1055679
1188445 1190635 1190602 1188080 1198270 1210874

NB_ADC_60_6_M
-------------
1111632 1118215 1116287 1131098 1119235 1137969 1155362 1161161 1127680 1152595
1170164 791283 1178736 1183173 1179361 1186775 1187805

NB_BBS_60_6_M
-------------
1113798 1128744 1134158 1091226

NB_BMR_60_6_M
-------------
1100826 1116059 1109594 1115944 1119044 1130594 1131126 602147 1162774 1148909
1172182 1171778 1166347 1159518 1160487 1177593 1182143 1181897

NB_CLT_60_6_M
-------------
819221 1065715 1133900 971561 1051431 1064859 917571 1050256 1077696 1047273
786040 1086515 962767 937157 971736 1019102 1060918 1075048 1075976 1101998
1110609 1102522 1108542 1112393 1099114 1089269 1102716 1081386 1118152 1053711
1122376 1056577 1016205 1103635 1032459 1122873 1078507 1081410 856463 1119141
609282 788886 1044598 1126542 1126545 1125132 1074817 701767 1058587 930868
1124179 1128964 1115039 1061995 1032486 993132 1077799 1125794 1034245 991063
1067776 1062667 1129777 1130930 1131165 1131156 1101047 999338 862454 1059861
1132293 1072957 1087582 834749 1133604 1131174 1131176 1131169 1064771 1096991
1118074 1127677 1124931 1098793 1131177 1131183 1094037 1131285 1128915 1136368
1120743 786841 1052440 1054432 1129714 1054522 1122310 1016365 1030320 1138853
1051726 1139766 1107694 1138823 1141194 1049452 1143290 1141860 1131162 1078652
1141801 1146112 1145873 1141129 1043447 1150050 1137310 1154517 1154458 829241
1152641 1142057 1157508 1077555 1161182 1161349 1163510 1161334 1167061 1168990
1166792 1150787 1151846 1172601 1002113 1174720 1162317 1159724 1177687 1173328
1176655 1176304 1177982 1177072 1178397 1140137 1183648 1176200 1182020 1177985
1182062 1173920 1186192 1187051 1165566 1190469 1143454 1055679 1188445 1190635
1190602 1188080 1198270 1210874

NB_DB2_60_6_M
-------------
1014122 1152840

NB_DMP_60_6_M
-------------
1135508 1162159

NB_ENC_60_6_M
-------------
1172601

NB_INX_60_6_M
-------------
1112364

NB_JAV_60_6_M
-------------
1096255 1113358 1066322 1066330 1067652 1039772 1026840 1115060 1135357 1137877
1173731 1179942

NB_LOT_60_6_M
-------------
1095195 1075535 969293 1075540 1060843 1075552 1129723 1154418 1167648

NB_NOM_60_6_M
-------------
1131094 1131134 1131137 1131103 1131138 1131108 1137125 1171031 1167658 1167639
1170302 1186173

NB_ORA_60_6_M
-------------
1095133 1173881

NB_SAP_60_6_M
-------------
642819 637916 1082843

NB_SMC_60_6_M
-------------
1078643

NB_SMU_60_6_M
-------------
1101108 1114252 1157026

NB_SYB_60_6_M
-------------
1112364 1115046

NB_VLT_60_6_M
-------------
1104857 1075835 619266 1051239 1054735 1168696 1169329 1160350




=============================
VII. MAINTENANCE PACK CONTENT
=============================
This section contains the maintenance pack conventions, content, and historical
content that is applicable to the release.

Conventions:
------------
The following list describes the conventions used in the subsections that
following this section. Each item listed in the Current Maintenance Pack
subsection describes a feature, enhancement, or issue fixed with this
Maintenance Pack.

Description
Describes a particular problem contained in this pack.

** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.

Workaround
Any available workarounds to a problem are also listed. Workarounds can be
used INSTEAD of applying the patch, however, Symantec strongly recommends
the "best practice" of being at the latest available patch level.

Additional Notes
Any additional information regarding a problem is included.



Current Maintenance Pack
------------------------
Each item listed in this section describes a feature, enhancement, or change
that comprises this Maintenance Pack. Please read this section thoroughly to
understand the contents of this update.
--------------------------------------------------------------------------------
Etrack Incident = ET1104857
Associated Primary Etrack = ET1091014
Titan cases: 281-141-577

Description:
In case of TLH library, In-use tapes are not being flagged as
"Not Ejected" in the Picking List Report. A change has been made to
ensure that In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack Incident = ET1075835
Associated Primary Etrack = ET1074555
Titan cases: 220-100-495

Description:
As per the NetBackup Vault Administrator's Guide, the output of the
Pick List for Robot should be sorted by the media ID. The output was
being sorted by the slot ID. A change has been added that ensures that
the output of the Pick List for Robot adheres to how it is documented
in the NetBackup Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack Incident = ET619266
Titan cases: 230-117-184

Description:
Vault appeared to run one batch short of the total number of
duplication batches. This was a cosmetic issue with empty disk
batches and occurred only when the number of images to duplicate was
less then number of write drives.

A change was made that ensures the empty disk batches are processed
correctly to reflect the correct total number of batches.
--------------------------------------------------------------------------------
Etrack Incident = ET1051239
Associated Primary Etrack = ET1040750
Titan cases: 240-576-334

Description:
NetBackup Vault Administrator console (both Windows and UNIX) and
vltadm have a problem showing the vault configuration, after a catalog
restore is done. This happens because a vault service does not get
started.

Workaround:
To resolve this issue, restart the vault service (nbvault) a second time.
--------------------------------------------------------------------------------
Etrack Incident = ET1054735
Associated Primary Etrack = ET1054732
Titan cases: 220-096-800 290-755-811

Description:
vltopmenu needlessly consumed CPU cycles when waiting for an eject
operation. This happened when a robot did not have an empty MAP/CAP for
an eject operation, and at that time, vltopmenu would go into an
endless loop. This issue caused high CPU utilization.

Additional Notes:
You could observe this problem for robots ACS or TLM or TLH, on which
you have MAP/CAP to eject or inject the media(tape).
--------------------------------------------------------------------------------
Etrack Incident = ET1168696
Associated Primary Etrack = ET1148310
Titan cases: 220-118-788

Description:
The Vault eject operation showed an incorrect count for TLH media
(always zero). A fix was added to ensure that the correct ejected count
is reported for TLH media.

Additional Notes:
This issue was observed only with the TLH media.
--------------------------------------------------------------------------------
Etrack Incident = ET1169329
Associated Primary Etrack = ET1149036
Titan cases: 290-854-384

Description:
The media going offsite (MGO) reports (Pick list and Detailed
distribution) showed incorrect total kbytes for images on all media, and
for the current vault session.

A fix was added to ensure all kbytes numbers are reported correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1160350
Associated Primary Etrack = ET1155014
Titan cases: 281-224-323

Description:
Vault would fail to consider valid images for duplication because of a
case change in host names. A change was made to treat all host names
with varying cases alike.

Workaround:
Aliases can be added to the "Alternative media server names" tab of the
Vault Management Global Properties.
--------------------------------------------------------------------------------



Maintenance Pack History
------------------------

This section contains an accumulative list of all maintenance pack information
contained in previous releases.

=============
NB_VLT_60_5_M
=============
--------------------------------------------------------------------------------
Etrack Incident = ET861567

Description:
Corrected the Vault version files for the HP-UX IA-64 and Linux IA-64
platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET852626
Associated Primary Etrack = ET841470
Titan cases: 280-765-934

Description:
For TLH robots, NetBackup Vault was not recalling the media from the
offsite.

To resolve this issue for TLH robots, eject the media and recall them
back from the offsite location. And those media are now shown in the
"Picking list for Vault" report.

Additional Notes:
For TLH robots, NetBackup Vault was not adding media in the "Picking
list for Vault" report, which were supposed to be recalled from the
off-site location. Therefore, those media would not recalled back
rom the off-site location.
--------------------------------------------------------------------------------
Etrack Incident = ET857214

Description:
Changes were added so that the date printed at the top of Vault reports is
now localized.
--------------------------------------------------------------------------------
Etrack Incident = ET611965
Titan cases: 280-591-011

Description:
The eject notification email in a Vault configuration cannot be more than
127 characters long.

Workaround:
To resolve this issue, create an email alias, rather than entering the full
list of addresses in the Vault configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET896570
Titan cases: 220-426-243

Description:
Vault does not abort a session if any of the Notify scripts return a
non-zero exit status.
--------------------------------------------------------------------------------
Etrack Incident = ET510678
Titan cases: 230-090-597

Description:
The NetBackup-Java Administration Console would fail to display Vault
Reports in a localized NetBackup installation.
--------------------------------------------------------------------------------
Etrack Incident = ET850566
Associated Primary Etrack = ET844922
Titan cases: 280-681-716 320-005-119

Description:
Vault would fail to sync recalled media with the EMM database, resulting
with vmchange producing the error message, "invalid command usage".
--------------------------------------------------------------------------------
Etrack Incident = ET855860
Associated Primary Etrack = ET819709
Titan cases: 290-393-312

Description:
Policy names are truncated in the Summary Distribution list and the Detailed
Distribution list for Vault. The client and policy names are split in the
above reports to overcome a possible policy name truncation.
--------------------------------------------------------------------------------
Etrack Incident = ET847597
Titan cases: 220-073-335

Description:
In NetBackup Vault product, the purging functionality of profile/session
record from vlteject.mstr file was missing.

Additional Notes:
The vlteject.mstr file will now be purged automatically, whenever you
run a Vault session. It will remove the profile > session entry from
vlteject.mstr file, when corresponding session directory is missing
(or removed).
--------------------------------------------------------------------------------
Etrack Incident = ET764762

Description:
Vault was erroneously killing duplication jobs that copied data to a tape
storage unit because of a change to a log message.
--------------------------------------------------------------------------------
Etrack Incident = ET973073
Associated Primary Etrack = ET971052
Titan cases: 280-959-688

Description:
The vlt_end_notify script always reports an exit status of 0, no matter
what the actual exit status is. A fix has been made that passes the
correct exit status value to vlt_end_notify script.
--------------------------------------------------------------------------------
Etrack Incident = ET967050
Associated Primary Etrack = ET965273
Titan cases: 280-911-252

Description:
Running deferred ejects for all vaults fail if vlteject.mstr and
SID (session ID) directories are out of sync. Vault cross checks all the
SID entries of the vlteject.mstr file. If it fails to find any SID, it
exits with a status 12. This fix, identifies SIDs that are out of sync
(or missing) with respect to vlteject.mstr, and it ignores such SIDs
during the vault eject operation.

Workaround:
To resolve this issue, manually remove entries of missing SIDs in the
vlteject.mstr file.
--------------------------------------------------------------------------------
Etrack Incident = ET1002385
Associated Primary Etrack = ET982979
Titan cases: 290-638-536

Description:
Vault processing has been noted to have slowed down resulting in a
significant number of vault jobs remaining queued and then being
canceled due to preventing normal NetBackup operation.

EMM calls in Vault were observed to be taking longer time than
anticipated. As a fix, EMM calls were optimized as to fetch 1000
records/request. This should resolve the vault performance issue.
--------------------------------------------------------------------------------





=============
NB_VLT_60_4_M
=============
Etrack Incident = ET639142

Description:
Under some circumstances (such as network issues), Vault could start a
new bpduplicate job before the previous bpduplicate job (for a given
storage unit pair) completed. This caused drive contention between the
old and new bpduplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET617600

Description:
Vault's Media Going Offsite Reports did not count images that span media
correctly. Instead of being counted just once, such images and their sizes
were being added for the number of media spanned.
--------------------------------------------------------------------------------
Etrack Incident = ET638071

Description:
Vltrun would dump core when trying to eject media (less/more than the
MAP full). A core dump would also occur after ejecting the first set of
media into the MAP.

This was observed only on HP-UX systems.
--------------------------------------------------------------------------------
Etrack Incident = ET636626

Description:
Vault batching logic for image duplication may be sub-optimal if source
tape images span media.
--------------------------------------------------------------------------------
Etrack Incident = ET764251

Description:
On vaults where the eject list is greater than map size, the vaults are
successful, however they are slow, sometimes taking between 20 and 50
minutes to complete.
--------------------------------------------------------------------------------
Etrack Incident = ET784650

Description:
NetBackup communication between components that were separated by a
firewall did not work. For instance, when a master server was behind the
firewall and a media server was outside the firewall, all communication
from the master server had an internal host address that was not accessible
from outside systems.

This is the same when clients and other services are in question.

Additional Notes:
To activate NAT address replacement, systems outside of the firewall should
have the FIREWALL_IN parameter specified in their bp.conf/registry.

Format: FIREWALL_IN=hostname1,nat_address1|hostname2,nat_address2|...

Where: <hostname> is the name of the host system that needs to be accessed
and <nat_address> is the actual NAT address for the firewall to do
forwarding.



=============
NB_VLT_60_3_M
=============

Etrack Incident = ET615287

Description:
Changes were made to the retention levels in Host Properties to resolve
issues that effected the Retention mapping settings in VAULT. This change
corrects a potential data loss issue for Vault customers who use the Vault
retention mappings feature via the user interface. For additional
information, refer to TechNote 282996, on the Symantec Support Web site.

Workaround:
To avoid this issue, disable the use of the Vault retention mappings.

Additional Notes:
This is a data loss issue that could cause vaulted media to expire sooner
than might be expected. Again, refer to TechNote 282996 for additional
details.
================================================================================



=============
NB_VLT_60_2_M
=============

Etrack Incident = ET415504

Description:
Ensure primary and non-primary source images on disk are sorted correctly
for duplication; to avoid creation of extra duplication jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET400222

Description:
The Recovery Report IM file for container-based Vaults no longer prints
a "(null)" string in second field.
--------------------------------------------------------------------------------
Etrack Incident = ET395667

Description:
The return date in the Container Inventory Report no longer displays as
�DATE ERROR� on HP-UX IA64 (Itanium) master servers.
--------------------------------------------------------------------------------
Etrack Incident = ET418052

Description:
vlteject does not show messages on console during Eject
--------------------------------------------------------------------------------
Etrack Incident = ET495250

Description:
Eject for ALL vaults (consolidated) no longer fails with the error 293
when there are mixed media types.
--------------------------------------------------------------------------------
Etrack Incident = ET299908

Description:
The IMReport file is no longer empty if the profile has the
media-going-offsite report function disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET494397

Description:
The Vault user interface did not display the robot number and robotic
volume group when trying to add a new robot or vault for vault.
--------------------------------------------------------------------------------
Etrack Incident = ET412241

Description:
Vault would mark DSSU and DSU images for expiration after a successful
duplication. However, the DSSU images should not have been marked, because
they would expire according to DSSU schedule/configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET493839

Description:
Vault would not put tapes to the wrong volume group if the volume
database host (or EMM server) was different from the robotic control host
while running a vault session.
--------------------------------------------------------------------------------
Etrack Incident = ET517992

Description:
Vault no longer reports an error exit status (351) for a successfully
completed preview session.
--------------------------------------------------------------------------------
Etrack Incident = ET516880

Description:
Vault can fail while logging very long strings.

Workaround:
To avoid this issue, disable the Vault logging.
--------------------------------------------------------------------------------
Etrack Incident = ET520844

Description:
Vault might incorrectly flag valid images that have zero copies, as
inconsistent. Vault should ignore these types of images.
--------------------------------------------------------------------------------
Etrack Incident = ET520188

Description:
Vault could fail to suspend the current session's media immediately
after duplication even if it was configured to do so.
--------------------------------------------------------------------------------
Etrack Incident = ET513932

Description:
After upgrading to AIX 5.2 ML5, if the locale was set to non "C", vault
would not function properly as volume_full.list consists of a thousand
separator entries for date entries. Changes to this pack put the correct
date values in the volume_full.list file enabling vault to function
properly.

Workaround:
To avoid this issue, change the system locale to "C".
--------------------------------------------------------------------------------
Etrack Incident = ET199432

Description:
The Vault report titles were not printed out fully in the generated
reports.
--------------------------------------------------------------------------------
Etrack Incident = ET567542

Description:
The vltopmenu program cored dumped while trying to eject media. This issue
has been fixed in this pack.
--------------------------------------------------------------------------------
Etrack Incident = ET567535

Description:
Performing a deferred eject from the Vault user interface resulted in a
core file and no ejected media.
================================================================================




=============
NB_VLT_60_1_M
=============

Etrack Incident = ET516103

Description:
Vault can fail while logging very long strings.

Workaround:
Disable Vault logging.
================================================================================


Attachments

NB_VLT_60_6_M.hpia64_300485.tar (31.2 MBytes)


Legacy ID



300485


Article URL http://www.symantec.com/docs/TECH57982


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