System State backups of a Windows 2000 domain controller to tape using the Active Directory Recovery Agent (ADRA) option fails with access denied error when the active directory object has special character like " in its name.
| Article:TECH58044 | | | Created: 2008-01-26 | | | Updated: 2011-04-13 | | | Article URL http://www.symantec.com/docs/TECH58044 |
Problem
System State backups of a Windows 2000 domain controller to tape using the Active Directory Recovery Agent (ADRA) option fails with access denied error when the active directory object has special character like " in its name.
Error
Access denied to directory Active Directory\DC=win2kdc\CN=Microsoft Exchange System Objects\CN=test "r" folder\.
Directory \\Win2KDC\System?State\Microsoft Active Directory\Active Directory\DC=win2kdc\CN=Microsoft Exchange System Objects\CN=test "r" folder\ was not found, or could not be accessed.
Solution
Backups of the system state of a Windows 2000 domain
controller to tape using the ADRA option may fail with the above error when an
Active Directory (AD) object has special character like " present in its name.
The backup fails because of the backslash that gets added in the common name (CN) for the AD object. The CN name of the object can be verified using the ADSIEDIT tool. (Figure 1) .
Figure 1:
Please refer to the following Microsoft article for more information on how to use the ADSIEDIT tool.
The backup fails because of the backslash that gets added in the common name (CN) for the AD object. The CN name of the object can be verified using the ADSIEDIT tool. (Figure 1) .
Figure 1:
Please refer to the following Microsoft article for more information on how to use the ADSIEDIT tool.
Adsiedit
Overview
Workaround:
Rename the AD object such that it does not contain the special character.
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| Value | 1257593 |
| Description | AD GRT: Backup of System State of a Windows 2000 DC fails if an AD object has special characters in its CN |
Related Articles
Legacy ID
300556
Article URL http://www.symantec.com/docs/TECH58044
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