How to uninstall a Backup Exec for Windows Servers hotfix or service pack.

Article:TECH58187  |  Created: 2008-01-03  |  Updated: 2012-04-23  |  Article URL http://www.symantec.com/docs/TECH58187
Article Type
Technical Solution

Product(s)


Issue



How to uninstall a Backup Exec for Windows Servers hotfix or service pack.


Solution




Starting with Backup Exec 11d, most hotfixes and service packs came with the option to uninstall them.  To uninstall a hotfix or service pack, follow these instructions:

Windows 2000

1.  Open Add/Remote Programs from the control panel.

2.  Scroll through the list of programs installed, and find Symantec Backup Exec for Windows Servers. Listed below this, all installed hotfixes and service packs will be listed.

3.  Select the hotfix or service pack that needs to be uninstalled, and click the Change/Remove button.  (Figure 1)

Figure 1:
 


Windows 2003 and Windows XP

1.  Open Add/Remove Programs from the control panel.

2.  Check the option at the top of the window to show updates. (Figure 2)

3.  Scroll through the list of programs installed, and find Symantec Backup Exec for Windows Servers.  Listed below this, all installed hotfixes and service packs will be listed.

4.  Select the hotfix or service pack that needs to be uninstalled, and click the Remove button.  (Figure 2)

Figure 2:
 


Windows 2008 / 2008 R2 & Windows 7

1.  Open Programs and Features from the control panel.

2.  Choose the option on the left side of the window to View Installed Updates (Figure 3)

3.  Scroll through the list of products installed, and find Symantec Backup Exec for Windows Servers.

4.  Select the hotfix or service pack that needs to be uninstalled, and click the Uninstall button.  (Figure 4)

Figure 3:
 

Figure 4:
 

 

 




Legacy ID



300796


Article URL http://www.symantec.com/docs/TECH58187


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