Restore of user data using DLOCommandu -EmergencyRestore fails with the error "Please check that the specified destination exists, is writable, and has enough available disk space for this operation".

Article:TECH58292  |  Created: 2010-01-18  |  Updated: 2014-01-20  |  Article URL http://www.symantec.com/docs/TECH58292
Article Type
Technical Solution


Issue



Restore of user data using DLOCommandu -EmergencyRestore fails with the error "Please check that the specified destination exists, is writable, and has enough available disk space for this operation".


Error



Compound Error copying x:\Folder\Path\File.txt  8007051b

-OR-

 Failed to restore. <compound file exception occured>

Please check that the specified destination exists, is writable, and has enough available disk space for this operation.

 


Cause



This can happen if:

1)  There are insufficient rights to write to the specified destination

2)  There is insufficient space for the restore

3)  The destination does not exist as specified


Solution



Ensure that the correct parameters are used in the emergency restore command.

 dlocommandu -emergencyrestore "usersharepath" -w "recoverypassword" -ap "destination-path"

Note: Ensure that the usersharepath, the recovery password, and the destination path begin and end with quotes " ".

The destination path may be UNC or local path. If using UNC, the destination must be a share.

Examples: 
1.  The DLOCommandu.exe is run from the DLO folder on the media server
2.  The backed up files are located on the local R: drive with a network destination
3.  The backed up files are located on the network drive with a local destination
4.  The Emergency Restore password is "P@ssw0rd"
 
DLOCommandu -EmergencyRestore "x:\DLOStorage\MyDomain-Administrator\.dlo" -w P@ssw0rd -ap "\\RemoteServer\<ShareName>"
DLOCommandu -EmergencyRestore "\\servername\username\.dlo" -w P@ssw0rd -ap "\\LocalServer\D$\LocalPath"
DLOCommandu -EmergencyRestore "\\servername\username\.dlo" -w P@ssw0rd -ap "x:\LocalPath\foldername"

 




Legacy ID



300945


Article URL http://www.symantec.com/docs/TECH58292


Terms of use for this information are found in Legal Notices