Backup operation fails because of skipped files when backing up Lotus databases using the Lotus Domino Agent with the above mentioned error in the job log.

1.  Enable debug on the Lotus Domino server following Technote 288297 (see Related Document for the link), and run a backup job of the failing Lotus Domino database.
2.  Once the job fails, review ServerName-BeremoteXX.log (XX represents digits) under C:\Program files\Symantec\Backup Exec\RAWS\Logs on the Lotus Domino Server for the following entries:

****************************************************************************************************************************************************************
[1256] 03/07/08 08:55:22 Notes Agent: Calling NOTES_DbOpen C:\Lotus\Domino\Data\user.nsf
[1256] 03/07/08 08:55:22 Notes Agent: NSFDbOpen Call. C:\Lotus\Domino\Data\user.nsf
[1256] 03/07/08 08:55:22 Notes Agent: NSFDbOpen Return 259. Handle - 0
[1256] 03/07/08 08:55:22 Notes Agent: OSLoadString Call.
[1256] 03/07/08 08:55:22 Notes Agent: NOTES_DbOpen C:\Lotus\Domino\Data\user.nsf failed 259
[1256] 03/07/08 08:55:22 LP_ENV::MsgError: error 0xe00084b8 processing object Lotus\Domino\Data\user.nsf
****************************************************************************************************************************************************************


In Backup Exec 12 for Windows Server the job may fail without giving the exact description of the error in the job log. However, review of beremote log shows following message

****************************************************************************************************************************************************************
[1572] 09/29/08 15:54:27 Notes Agent: NSFDbOpen Return 760. Handle - 0
[1572] 09/29/08 15:54:27 Notes Agent: OSLoadString Call.
[1572] 09/29/08 15:54:27 Notes Agent: Partitio[0] - CLNWrapper::DbOpen - ERROR!!! This database has local access protection and you are not authorized to access it locally
[1572] 09/29/08 15:54:27 Notes Agent: NSFDbOpen Call. Z:\Program Files\lotus\notes\user.nsf
*********************************************************************************************************************************************************************

This issue can occur in cases where a user other than the current user created the local replica and if the database on the server was encrypted using the local encryption feature.

Resolution:

Turn off encryption on databases. For more information on this, please refer to the following:

 http://www-1.ibm.com/support/docview.wss?uid=swg21158673

 http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21088323

NOTE:  Remember to disable debugging by changing the edited registry keys back to 0