Lotus Domino backup fails with the message "This database has local access protection and you are not authorized to access it."

Article:TECH58298  |  Created: 2008-01-07  |  Updated: 2014-01-06  |  Article URL http://www.symantec.com/docs/TECH58298
Article Type
Technical Solution

Product(s)

Issue



Lotus Domino backup fails with the message "This database has local access protection and you are not authorized to access it."


Error



Error in Job Log :

0xe00084b8 - An error occurred during backup. 
The item TEST C:\Lotus\Domino\Data\user.nsf in use - skipped. This database has local access protection and you are not authorized to access it.

Error in beremote Debug Log on Lotus Domino Server:

*************************************************************************************************************************************  
[1256] 03/07/08 08:55:22 Notes Agent: Calling NOTES_DbOpen C:\Lotus\Domino\Data\user.nsf
[1256] 03/07/08 08:55:22 Notes Agent: NSFDbOpen Call. C:\Lotus\Domino\Data\user.nsf
[1256] 03/07/08 08:55:22 Notes Agent: NSFDbOpen Return 259. Handle - 0
[1256] 03/07/08 08:55:22 Notes Agent: OSLoadString Call.
[1256] 03/07/08 08:55:22 Notes Agent: NOTES_DbOpen C:\Lotus\Domino\Data\user.nsf failed 259
[1256] 03/07/08 08:55:22 LP_ENV::MsgError: error 0xe00084b8 processing object Lotus\Domino\Data\user.nsf
*************************************************************************************************************************************    

OR

*************************************************************************************************************************************    
[1572] 09/29/08 15:54:27 Notes Agent: NSFDbOpen Return 760. Handle - 0
[1572] 09/29/08 15:54:27 Notes Agent: OSLoadString Call.
[1572] 09/29/08 15:54:27 Notes Agent: Partitio[0] - CLNWrapper::DbOpen - ERROR!!! This database has local access protection and you are not authorized to access it locally
[1572] 09/29/08 15:54:27 Notes Agent: NSFDbOpen Call. Z:\Program Files\lotus\notes\user.nsf
*************************************************************************************************************************************  
 

Note:  To enable Debug Log on Lotus Domino Server for the Windows Server Agent for Lotus Domino refer to below link :


Cause



This issue can occur in cases where a user other than the current user created the local replica and if the database on the server was encrypted using the local encryption feature.  Backup operation fails because of skipped files when backing up Lotus databases using the Lotus Domino Agent with the above mentioned error in the job log.

 


Solution



Turn off encryption on databases.

 
 
 
Note :
 
 
  • For more information on this, please refer to the below links :

www-1.ibm.com/support/docview.wss

www-1.ibm.com/support/docview.wss

  • Remember to disable debugging by changing the edited registry keys back to 0

 

 


Supplemental Materials

SourceError Code
Value0xe00084b8
Description

An error occurred during backup. See the job log for details.


SourceUMI
ValueV-79-57344-33976
Description

An error occurred during backup. See the job log for details.



Legacy ID



300953


Article URL http://www.symantec.com/docs/TECH58298


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