Unable to change NIC speed in Symantec Recovery Environment (SRE) for Broadcom BCM5708C NetXtreme II GigE

Article:TECH58318  |  Created: 2008-01-21  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH58318
Article Type
Technical Solution

Product(s)

Environment

Issue



Unable to change NIC speed in Symantec Recovery Environment (SRE) for Broadcom BCM5708C NetXtreme II GigE

Solution



It is not possible to change the NIC speed setting in the Symantec Recovery Environment (SRE) for a Broadcom BCM5708C NetXtreme II GigE. This is due to a limitation of the RIS drivers provided by Broadcom that are used in Windows PE environments.

The following statement is from the Broadcom website:

Due to limitations in Microsoft's operating systems not supporting the Virtual Bus Device architecture of the NetXtreme II adapter under certain circumstances, separate drivers were created to address these limitations. The NetXtreme II monolithic driver allows the adapter to behave similarly to standard network adapters and only provides network connectivity without the advanced offerings of the device. The monolithic driver should be used for connectivity during the text mode portion of a RIS installation (by placing in the I386 or MAD directory), in a Windows Pre-Installation Environment (PE), and for the agent used for Microsoft's Automated Deployment Services. There are no additional special instructions necessary when these drivers are used in the above scenarios.

More information on this can be found at:  http://www.broadcom.com/support/ethernet_nic/faq_drivers.php

Figure 1 below shows the NIC as available when choosing the 'Configure Network Connection Settings' option. Figure 2 below shows the NIC as unavailable when choosing the 'Set Network Card Speed' option in the SRE:

Figure 1:

 

Figure 2:

 

Note: The Broadcom BCM5708C NetXtreme II GigE is also known as a HP NC373i Multifunction Gigabit Server Adapter.




Legacy ID



300988


Article URL http://www.symantec.com/docs/TECH58318


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