Backup Exec System Recovery Console hangs or becomes non-responsive

Article:TECH58683  |  Created: 2008-01-20  |  Updated: 2010-01-19  |  Article URL http://www.symantec.com/docs/TECH58683
Article Type
Technical Solution


Environment

Problem



Backup Exec System Recovery Console hangs or becomes non-responsive

Solution



Several performance factors can cause the BESR console to hang. The following suggestions may help to resolve the issue:
- Defragment the drive (optimally performing a boot-time defragmentation)
- Ensure 25% free space on partition being backed up
- Ensure Minimum RAM requirements being met for Available Physical RAM

The following Microsoft TechNote may help:


Legacy ID



301519


Article URL http://www.symantec.com/docs/TECH58683


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