Steps that should be performed prior to upgrading to assure that the Restore Selections of a Cluster Aware Installation of Backup Exec for Windows Servers in a SAN/SSO Environment will be visible after the upgrade completes.

Article:TECH59360  |  Created: 2010-01-25  |  Updated: 2012-04-27  |  Article URL http://www.symantec.com/docs/TECH59360
Article Type
Technical Solution

Product(s)

Issue



Steps that should be performed prior to upgrading to assure that the Restore Selections of a Cluster Aware Installation of Backup Exec for Windows Servers in a SAN/SSO Environment will be visible after the upgrade completes.


Solution



To prevent issues with missing Restore Selections from occurring with Cluster Aware Installation of Backup Exec for Windows Servers in a SAN/SSO Environment, perform the following steps prior to upgrading:
  1. Write down the Backup Exec Cluster Names and then break the cluster (Before installing on the active node, use the Cluster Administrator to take the Backup Exec group OFFLINE).
  2. Upgrade the servers in the cluster.
  3. Run clusconfig.exe and use the same name for the cluster that was used before breaking the cluster and upgrading.



Legacy ID



302514


Article URL http://www.symantec.com/docs/TECH59360


Terms of use for this information are found in Legal Notices