Backup job fails with the error "The required module VSPAPI.dll cannot be found. The Advanced Open File Option (AOFO) may not be properly installed."
| Article:TECH59609 | | | Created: 2008-01-14 | | | Updated: 2012-07-11 | | | Article URL http://www.symantec.com/docs/TECH59609 |
Problem
Backup job fails with the error "The required module VSPAPI.dll cannot be found. The Advanced Open File Option (AOFO) may not be properly installed."
Error
Final error: 0xe0008522 - The required module VSAPAPI.dll cannot be found. The Advanced Open File Option (AOFO) may not be properly installed. Reinstall this option, restart the computer, and then run the job again.For additional information regarding this error refer to link V-79-57344-34082
Solution
A) Advanced Open File Option (AOFO) is selected in the backup job and the remote server doesn't have AOFO installed.
Refer to the link below on how to check if AOFO is installed on the remote server
http://support.veritas.com/docs/256481
Solution:
Install AOFO on the remote server. For more details refer to the link below
http://support.veritas.com/docs/256107
B) Account used for backing up the server in question does not have permission on the remote server
Solution:
C) Corruption in selection list
Solution:
To resolve the issue create a new selection list and connect it to the existing backup job.
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| Value | V-79-57344-34082 |
| Description | The required module VSPAPI.dll cannot be found. The Advanced Open File Option (AOFO) may not be properly installed. Reinstall this option |
| Value | e0008522 |
| Description | The Advanced Open File Option (AOFO) may not be properly installed |
Related Articles
Legacy ID
302849
Article URL http://www.symantec.com/docs/TECH59609
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