Summary
This hotfix contains a critical fix for the Backup Exec SQL agent and the Backup Exec SharePoint Portal Server agent.

Affected versions
Backup Exec 12.0 revision 1364 32bit Media Servers
Backup Exec 12.0 revision 1364 x64bit Media Servers
Backup Exec 12.0 revision 1364 32bit Remote Agents
Backup Exec 12.0 revision 1364 x64bit Remote Agents

Prerequisites
- Before installing this hotfix, Service Pack 1 must be installed.  Service Pack 1 can be obtained here:  http://support.veritas.com/docs/302957
- Administrative privileges are required to install this hotfix.

Download the hotfix
For 32bit Media Servers:  http://support.veritas.com/docs/303193
For x64bit Media Servers:  http://support.veritas.com/docs/303194

Issue(s) resolved by this hotfix
- When backing up a SQL database, and error stating that "The Backup Exec SQL Agent was not used to create the last full backup of this database."  (For more details, please refer to this document:  http://support.veritas.com/docs/301508 )
- When content databases are not in a ready state, they do not show up to be backed up (For more details, please refer to this document:  http://support.veritas.com/docs/297108 )
- A SharePoint farm with a Shared Service Provider name containing a space will cause backup failure with meta data errors (For more details, please refer to this document:  http://support.veritas.com/docs/297111 )
- Unable to restore granular items from a SharePoint 2007 backup that was performed to tape (For more details, please refer to this document:  http://support.veritas.com/docs/301044 )
- The first item in folders will not be seen or restored when SharePoint 2003 or SharePoint 2007 backups run to a tape drive (For more details, please refer to this document:  http://support.veritas.com/docs/304029 )
- If a SharePoint 2003 or SharePoint 2007 document is larger than 50MB, the restore job will hang (For more details, please refer to this document:  http://support.veritas.com/docs/304085 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates  as well as special instructions for configurations including CPS, Remote Agents, Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  http://support.veritas.com/docs/300795

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote  http://support.veritas.com/docs/300796 .

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

File Name	File Version	File Size	Date	Time
bedssps2.dll	12.0.1364.114	510,792	5/12/2008	18:21:42
bedssps3.dll	12.0.1364.114	471,368	5/12/2008	18:21:43
bedssql2.dll	12.0.1364.114	466,248	5/1/2008	2:10:25
SPSManagedWrapperHelper.dll	12.0.45.0.101	124,232	2/29/2008	17:11:58

Backup Exec x64bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

File Name	File Version	File Size	Date	Time
bedssps2.dll	12.0.1364.114	708,936	5/12/2008	18:23:59
bedssps3.dll	12.0.1364.114	655,688	5/12/2008	18:23:59
bedssql2.dll	12.0.1364.114	681,800	5/1/2008	1:35:49
SPSManagedWrapperHelper.dll	12.0.45.0.101	124,232	2/29/2008	17:11:07

Backup Exec 32bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 

File Name	File Version	File Size	Date	Time
bedssps2.dll	12.0.1364.114	510,792	5/12/2008	18:21:42
bedssps3.dll	12.0.1364.114	471,368	5/12/2008	18:21:43
bedssql2.dll	12.0.1364.114	466,248	5/1/2008	2:10:25
SPSManagedWrapperHelper.dll	12.0.45.0.101	124,232	2/29/2008	17:11:58

Backup Exec x64bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 

File Name	File Version	File Size	Date	Time
bedssps2.dll	12.0.1364.114	708,936	5/12/2008	18:23:59
bedssps3.dll	12.0.1364.114	655,688	5/12/2008	18:23:59
bedssql2.dll	12.0.1364.114	681,800	5/1/2008	1:35:49
SPSManagedWrapperHelper.dll	12.0.45.0.101	124,232	2/29/2008	17:11:07