Error 0xE0001303: "The NetApp NDMP protocol returned a Data Connection error.%nSee the NDMP Log for more information." occurs during a backup

Article:TECH59784  |  Created: 2008-01-21  |  Updated: 2010-01-25  |  Article URL http://www.symantec.com/docs/TECH59784
Article Type
Technical Solution

Product(s)

Environment

Issue



Error 0xE0001303: "The NetApp NDMP protocol returned a Data Connection error.%nSee the NDMP Log for more information." occurs during a backup

Error



Error 0xe0001303 - The NetApp NDMP protocol returned a Data Connection Error

Solution




Resolution:

1) Verify the device is a supported device under the NDMP Option on the HCL (Hardware Compatibility List).  See links in the Related Documents Section below for more information.

2) Verify that a Robotic Library (i.e.: Autoloader, Changer, etc...) is not shared between the filer and the Media server, because the machine that accesses the library first will have ownership of it and will cause this error to show in the backup job.  See links in the Related Documents Section below for more information.



Supplemental Materials

SourceUMI
ValueV-79-57344-4867
DescriptionThe NetApp NDMP protocol returned a Data Connection error.%nSee the NDMP Log for more information.

SourceError Code
Value0xE0001303
DescriptionThe NetApp NDMP protocol returned a Data Connection error.%nSee the NDMP Log for more information.


Legacy ID



303074


Article URL http://www.symantec.com/docs/TECH59784


Terms of use for this information are found in Legal Notices