Hotfix for Enterprise Vault (tm) User Classification Engine 7.0 Build 1394 and 2007 Build 1250, Cumulative Hotfix for installing and configuring UCE.
| Article:TECH59842 | | | Created: 2008-01-23 | | | Updated: 2009-01-22 | | | Article URL http://www.symantec.com/docs/TECH59842 |
Problem
Hotfix for Enterprise Vault (tm) User Classification Engine 7.0 Build 1394 and 2007 Build 1250, Cumulative Hotfix for installing and configuring UCE.
Error
Event Type: Error
Event Source: Trusted Edge
Event ID: 100
Description:
Exception occured in TEEnterpriseVaultFilter::ProcessFilter() Value does not fall within the expected range.
KVS.EnterpriseVault.Interop.ArchivingControl
Solution
To which
versions of Symantec Enterprise Vault (tm) can this Hotfix be
applied?
- Enterprise Vault 7.0 revision 1394
- Enterprise Vault 7.0 SP1 revision 2002
- Enterprise Vault 7.0 SP2 revision 2133
- Enterprise Vault 7.0 SP3 revision 2513
- Enterprise Vault 7.0 SP4 revision 2730
- Enterprise Vault 2007 revision 1250
- Enterprise Vault 2007 SP1 revision 1397
- Enterprise Vault 2007 SP2 revision 1862
What issues
does this Hotfix resolve?
- When adding or Editing User Defined Fields for a Classification Policy in the SymantUCEAdmin the following reported: Cannot set column 'CategoryId'. The value violates the MaxLength limit of this column.
- Email messages intercepted by a UCE client can become archived with an incorrect retention category ID.
- Email with an invalid or missing retention category will be archived.
- A Cancel button was enabled for when a user Read an email message.
- The Next button is operational when Reclassify button is selected and a two step classification policy is present.
- Support for Outlook 2007
Which file
does this Hotfix replace?
On the UCE
server:
- TrustedEdge.TEEnterpriseVaultFilter.dll
- KVS.EnterpriseVault.Interop.RetentionAPI.dll
- EnterpriseVaultIntegration.msi
- EnterpriseVaultIntegration.cab
On the UCE
Client:
- TECommonOutlookAddIn.dll
- WorkFlowAgent.dll
- SymantecDesktop.msi
- SymantecDesktop.cab
How to
install this Hotfix
Enterprise
Vault Server installation instructions:
For
existing installations:
1.
Stop the Exchange Mailbox Archiving Task through the Vault Admin
Console.
2.
Rename TrustedEdge.TEEnterpriseVaultFilter.dll in the UCE Server program folder
(default location is \Program Files\Symantec\UCE Server\EVPlugIn) to
TrustedEdge.TEEnterpriseVaultFilter.dll.base.
3.
Copy TrustedEdge.TEEnterpriseVaultFilter.dll into (default location is \Program
Files\Symantec\UCE Server\EVPlugIn).
4.
Copy KVS.EnterpriseVault.Interop.RetentionAPI.dll into (default location is
\Program Files\Symantec\UCE Server\EVPlugIn).
5.
Start the Exchange Mailbox Archiving Task.
For
new installations:
1.
Run the updated EnterpriseVaultIntegration.msi on the Enterprise Vault
server.
Client
installation instructions
For
existing installations:
1.
Exit the UCE Desktop Agent and the Outlook client.
2.
Rename TECommonOutlookAddIn.dll in the Desktop Agent program folder (default
location is \Program Files\Symantec\Desktop Agent) to
TECommonOutlookAddIn.dll.base.
3.
Copy TECommonOutlookAddIn.dll into the Desktop Agent program folder ( default
location is \Program Files\Symantec\Desktop Agent).
4.
Copy WorkFlowAgent.dll into the folder C:\WINDOWS\assembly.
5.
Verify the version of WorkFlowAgent.dll by right clicking the newly added patch
file, and then go to Properties->Version. The updated version of this
file is 3.1.14.2.
6.
Launch the UCE Desktop Agent and Outlook client.
For
new installations:
1.
Run the updated SymantecDesktop.msi on client workstation.
Attachments
|
|
| Source | ETrack |
| Value | 1224492 |
| Description | Emails that are classified on 'Read' are archived with the default retention category. |
| Source | Event ID |
| Value | 100 |
| Description | Exception occured in TEEnterpriseVaultFilter::ProcessFilter() |
Related Articles
Legacy ID
303154
Article URL http://www.symantec.com/docs/TECH59842
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